Appen uses Payoneer as the payment platform for its consultants.

Before
starting production for a project, you'll need to set up your Payoneer account.
Important Details:
• Setting yourself up for payment is a required step before you can begin working
so please do so as soon as you can!
• You will access Appen Global to set up your payment options. Detailed
instructions are listed below.
• Once you complete your application, you will receive an confirmation email
from Payoneer that your application was received, with the Subject Line: “Your
Payoneer Account Application Has Been Received!”
Instructions on how to complete your application
1. Log in to Appen Global at https://global.appen.com/.
2. In your Appen Global Home page, the project tile with your project name will
display.

4. You will be redirected to the Payoneer site, where you can select your
preference for receiving payments.
For US Markets, you will have four options: MasterCard pre-paid credit card,
Payments made directly to your bank account, a Paper Check via
International Mail or transfer funds your linked PayPal account.

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For International Markets, you will have three options: MasterCard pre-paid
credit card, Payments made directly to your bank account or transfer
funds to your linked PayPal account.

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5. After selecting the method of payment, you will be asked to provide payment-
related information to finalize your application, such as shown in the image
below (depending on the payment method chosen):

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Complete the four steps to link up your PayPal Account.
Registration Step 1: Personal Information
Registration Step 2: Contact Information
Registration Step 3: Security Information
Registration Step 4: Link to your PayPal Account

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 Please refer to the section on Comparison of Payment Methods document in
Kayako to compare fees and decide on the right method for you.

6. Once you have provided all the required information, you’ll see the screen
indicating that your application has been successfully submitted and will be
reviewed.

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7. You will also receive a confirmation email from Payoneer that your application
was received, with the Subject Line: “Your Payoneer Account Application Has
Been Received!”

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8. After you’ve completed your Payoneer application, you can access additional
information about Payoneer here - https://payoneer.custhelp.com/app/home

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 [Please note that you have to be logged into your Payoneer account for
additional information and customized browsing of the support center.]
9. Once your application has been reviewed and approved, you will receive a
confirmation email from Payoneer within the next 3 – 5 business days with the
subject line: “Your Payoneer Account Application has Been Approved!”
Payoneer’s confirmation email should specifically mention Appen being added as
a funding source like the sample below:

Already have an existing Payoneer Account?

1. Log in to Appen Global at https://global.appen.com/.
2. In your Appen Global Home page, the project tile with your project name will
display.

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4. If you already have a Payoneer account, simply click “Already have a Payoneer
account? Sign” as shown below.

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5. Enter your Payoneer username and password and continue as prompted to add
Appen as a funding source.

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6. At the end of the process, Appen will be added as a funding source to your
Payoneer account. View a list of your funding sources by logging in
to MyAccount and accessing the Funding Sources

Payoneer FAQs:
Below are quick links to…
Who is Payoneer?
https://payoneer.custhelp.com/app/answers/detail/a_id/6108

How to get paid with Payoneer?

https://payoneer.custhelp.com/app/answers/detail/a_id/21459

What is the status of my application?

https://payoneer.custhelp.com/app/answers/detail/a_id/5996

Why was my application declined?

https://payoneer.custhelp.com/app/answers/detail/a_id/5997

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Can I use the same e-mail address for more than one Payoneer Account?
https://payoneer.custhelp.com/app/answers/detail/a_id/6088

Why has my Payoneer Account not been approved yet?

https://payoneer.custhelp.com/app/answers/detail/a_id/6001

Where can I view the fees associated with my Payoneer Account?

https://payoneer.custhelp.com/app/answers/detail/a_id/6002

Where can I view my payment history?

https://payoneer.custhelp.com/app/answers/detail/a_id/24

Other Helpful Links:

https://payoneer.custhelp.com/
https://www.payoneer.com/help/how-to-videos/
https://www.payoneer.com/help/security-center/
https://payoneer.custhelp.com/app/Contact_us

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