MINISTRY OF TRANSPORTATION MINISTRY OF EDUCATION & TRAINING

VIETNAM MARITIME UNIVERSITY

FIELD TRIP REPORT

MAJOR: GLOBAL STUDIES AND MARITIME AFFAIRS

HA LONG FISHERY PORT

Student: LÊ THU UYÊN

Student ID: 71062

Class: GMA 07

HAI PHONG, 9/ 2018

MINISTRY OF TRANSPORTATION MINISTRY OF EDUCATION & TRAINING
VIETNAM MARITIME UNIVERSITY

FIELD TRIP REPORT

MAJOR: GLOBAL STUDIES AND MARITIME AFFAIRS

HA LONG FISHERY PORT

Student: LÊ THU UYÊN

Student ID: 71062

Class: GMA 07

HAI PHONG, 9/2018

 HA LONG FISHERY PORT

INTRODUCTION

When Vietnam officially became a member of the WTO, the new opportunities and
positions of the country put on the seaport enterprises a great responsibility. They
have to face increasingly fierce international competition. As we know,
transportation plays an important role in addressing the problem of exchange and
exchange of goods between different countries and economic zones. The transport
sector is a special economic sector formed during the development of a commodity-
economy economy operating on a large scale.

With the efforts and efforts of businesses, the shipping industry in Vietnam has
made significant progress. Our country has a long coastline, many bays, so sea
transport plays a key role in the national transportation network. The transportation
industry is a complex process, consisting of many components such as transport,
loading, unloading, repairs, arranging vessels and wharves. Water transport on other
means of transportation determines most of the capacity of the marine economy.
The volume of goods transported especially the import and export of goods. In that
the organization of loading and unloading goods for means of transport is an
important task undertaken by the Port.

Therefore, the port plays an indispensable role in being a hub for transportation,
which is the intersection of transport routes in different ways. At the same time it
can be the beginning or end of the route. Not only that, the port is also a place to
connect domestic transportation system with the system of international contacts.
As such, the port includes a set of equipment for handling and loading along with
the works of wharves, yards, warehouses, transport services, loading and unloading
from ship to shore and vice versa to ensure safety for people, goods and means to
achieve the highest efficiency. According to the actual statistics, the length of the
ship's loading and unloading work and port entry procedures accounted for a large
proportion of the total time of the ship's business. If well organized the loading and
unloading at the port will increase the ability to transport to the fleet. This promotes
high business efficiency for the national economy. Therefore, it can be said that the
good organization of the loading and unloading at the port has great significance for
the transportation industry in particular and for the national economy in general.

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In the achievements of the seaport system, the contribution of traditional ports such
as Hai Phong Port, Da Nang Port, Quy Nhon Port and ports in Ho Chi Minh City.
Hai Phong port was built in 1876 and was basically completed in 1904. Hai Phong
port includes 4 areas:. Located in the cargo transport system by sea, Vien Cang Port
occupies an important position in the northern port cluster. The Way has been
developing its role, confirming the direction of development on a large scale in the
coming years. One of the most striving goals of the Port is to continuously improve
the quality of loading, unloading, organization and management, which is in line
with reality, bringing high economic efficiency.

At the same time, Vim Materials aims to improve the management of loading and
unloading, investment in modern machinery and equipment, meeting the
requirements of the market economy in the coming years by granting business
autonomy For each unit, organizations pay workers in the form of compact package.
This is an advanced management model, suitable for the type of production of the
port today.

Along with domestic ports, Viendang Port has been gradually upgrading more
techniques, bulk cargo handling processes, electronic balance management,
application of information technology in fuel management, operating production,
improving the process of delivery, storage, ... to catch up the development trend of
the economy today and in the future.

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TABLE OF CONTENTS

Introduction...........................................................................................................I
Table Of Contents................................................................................................II
1. INTRODUCTION OF THE COMPANY........................................................1
1.1 History Of Development..........................................................................1
1.2 Organizational Structure..........................................................................2
1.3 History Of Ha Long Aquaculture Co., Ltd - Ha Long Fishing Port........2
1.4 Organizational Structure..........................................................................3
1.5 Information About Ha Long Fishing Port................................................6
2. BUSINESS ACTIVITIES..............................................................................10
2.1 Description Of Business Activities..............................................................10
2.1.1 General View.......................................................................................10
2.1.2 Kinds Of Business Activities..............................................................10
2.2 Business Results...........................................................................................11
2.3 Orientation And Future Plans.......................................................................11
3. EVALUATIONS............................................................................................12
3.1 Advantages/ Strong Points...........................................................................12
3.2 Disadvantages/ Weak Points........................................................................12
3.2.1 Limitations Of The Company.............................................................12
3.2.2 Causes Of Restrictions.......................................................................13
3.3 Recommendations .......................................................................................14
Conclusion..........................................................................................................18
List Of Acronyms..............................................................................................19
List Of References..............................................................................................20

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1. INTRODUCTION OF THE HALONG FISHERY PORTS

1.1 History Of Development

• Legal name : Ha Long Fisheries Company - Ha Long Fisheries
• Transaction name: Ha Long Fishery Ports
• Legal form: Aquaculture Limited Company
• Address: No.1 Le Thanh Tong Str, May Chai Ward, Ngo Quyen Dist, Hai
Phong , Viet Nam
• Certificate of business registration number: 0201167489, issued by
Department of Planning and Investment of Haiphong City on 3/8/2011.
• Tel: 84.31.3765629
• Fax: 84.31.3837328

Picture 1.1 Of Ha Long Fishey Port - AHC Platform Is Exploiting Container

Ship

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1.2 Customer Services:

 Maritime shipping Agencies and Brokerage
 Multi transports.
 International container transhipment.
 Towage, salvage and ship assistance.
 Cargo handling, tallying and warehousing.
 Trading and supplyin logistics service for fishing industry

Picture 1.2 Of Ha Long Fishery Port - Image Of AHC Platform Is

Exploiting Steel Ships, Equipment

1.3 History Of Ha Long Aquaculture Co., Ltd - Ha Long Fishing Port

Ha Long Fisheries One Member Limited Company - Ha Long Fish Port was
separated from its parent company, Ha Long Fisheries Corporation and Ha Long
Fishing Port. The company has many lines of business, but the main sector is
loading and unloading cargo at the port and ship agency and shipping brokerage,
freight forwarding, towage support ship, cargo transport by road and other service
sectors. Ha Long fishing port has many advantages for the company to promote the
cargo loading and forwarding.

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Ha Long port is located in the delta triangle of Hong river but it is convenient both
for river way, railway, road and airway. The tidal range here is about 3-4 m high in
the tide period. The port has an advantageous geographic location, a port for
investment of many equipments for handling.
Ha Long fishing port is one of the ports of fast release ships in ports in Hai Phong
rear room port. In addition to the main cargo handling industry, the port also
develops and trades in many service sectors, and exploits aquatic products, sand,
gravel, non-ferrous metals, marine aquaculture and aquatic seed production. ,
trading in many other household goods ... .New has been separated from the parent
company for a few years but the Ha Long Aquaculture Limited Company - Ha Long
fishing port has steps to develop and enter the market with strong steps Strong and
competitive in the market.

1.4 Organizational Structure

The organizational structure of the company. Functions of departments in the
company
1. Director
The highest authority in the company, running all activities of the company, is
responsible before the law.
2. Deputy Director
As a helper for the director, on behalf of the Director to handle the work when the
Director is absent, directly manage and take responsibility to the Director and
activities related to the field he is in charge.
3.Administrative Office
To advise and assist the director in the administration of the company. Receive all
official documents, documents, implement and directly assign to other related
departments to prepare reports on collection and archival of documents of the
company.
4. Accounting Section
To organize the management of accounting and examination of the accounting work
according to the State's promulgated regimes and plans. Periodically gathering
reflects the information provided to the leaders of the company on the fluctuation of
capital sources, the efficiency of using material assets and money.

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Database management accounting. Calculate salaries, expenses, revenues, profits

and other indicators in the company. Preside to work with tax authorities, auditors
and financial inspectors. Making financial reports and tax reports according to the
current financial regime of the State, reflecting the truthful results of the Company's
operations.
5. Steering Committee
Direct the department to work effectively. Give directions
The company's operations are stable and growing. Leadership is a key part of a
company that plays an important role in the company's operations.
6. Safety Room
Guiding the implementation of the national program on labor protection, labor
safety and labor hygiene; the national holiday on labor safety, labor hygiene and fire
and explosion prevention in the company.
Guiding the implementation of regulations on registration of machines, equipment
and supplies subject to strict labor safety requirements in the companies according
to the provisions of law.
To guide the inspection of the quality of specific products and goods on labor safety
according to the provisions of law.
7. Material Production
Materials Division is a unit under the management of the company, has the function
of providing
economic information, market prices of materials and raw materials for related
departments. Procurement of materials and supplies to produce products,
construction works.
Exploiting, supplying materials, raw materials, materials and machinery for
Production and business on the order of the company director. To manage and
preserve materials and raw materials. Allotment of materials, raw materials and raw
materials according to the production and business demand of the company.
Report on the quantity and quality of input materials and inventory in accordance
with each regime week, month.
8. Department Of Commercial Exploitation
Introduce the company's plans and targets. Keep track of the process the company.
Performance evaluation, business results have been set against the set targets to
have a new plan for the development of the company. Sign business contracts for
the company.

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9. Protection
To advise the leaders of agencies and enterprises to build and organize the
implements the internal security plan; Ensuring security, order and safety of
enterprises. To organize the implementation of requirements, tasks and measures for
the protection of security, order and safety of enterprises.
10. Business Agency
Business agents have the role of making business plans for the company as well as
agent for shippers or owners of means of transportation to do the good .
Jobs in the service sector of the company. In the company as well as the business
lines that the business operates, the business agent office plays an important role to
develop the company.
11. Department Of Import And Export
Strategic orientation of import-export business of the company.
Organizing and managing market work, finding export and import markets for the
company.

DIRECTOR

DEPUTY DIRECTOR

ADMINISTRATIVE PROTECTION
OFFICE SAFETY ROOM

ACCOUNTING MATERIAL
PRODUCTION BUSINESS AGENCY
SECTION

DEPARTMENT OF DEPARTMENT OF
STEERING COMMERCIAL IMPORT AND
COMMITTEE EXPLOITATI EXPORT

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1.5 Information About Ha Long Fishing Port

Geographical Condition:

Halong Fishery Port located in Cam river in the triangle Hong delta. it’s
convenient in waterway, railway, road inland and airway. Distance from
Halong Fish Portto estuary is about 10km. Co-ordinate 20051’N, 106041’E.
From Haiphong to Hanoi, it’s possible to go in Cam river, Duong river and Kinh
thay river or to go in Dao river, Lach Tray river, Van Uc river, Thai Binh river
and Luoc river to Hong river.
From Haiphong to Mong Cai, it’s possible to go in Bach Dang river, Cai Trap
channel, Lach Huyen river pass the Halong Bay.
Regarding inland transportation: The road 05 is the1st level high way linking
Haiphong to Hanoi. The road 10 is linking Haiphong to Thai Binh and Nam
Dinh and this road possible to go along highway no. 1A to Southern provinces.
Railway routes linking to national railway. Haiphong station and Hanoi station
linking by fa road paralleling with highway no. 05 .
Airway system is convenient. Nowaday, there are Catbi airport and Kien An
military airport in Haiphong. Both of above mention airport are gradualy.
Above geographical convenient condition for exchanging, transporting the
cargo and passenger to different region of country.

Climate and weather.

Halong Fishery Port is under mosoon. This wind always appears from October
to April of after year and it blows in periods of 5-7 days. Average speed is
about 10m/s.
In storm seasons, it may be affected from storms informed archipelago
Phillipine blowing in West and Northwest. Storm causes big rain and affect to
port operations.
From May to October always appears Southeast wind.
From June to August always shower and lasting for many days.
Five level wind force or less, port can operations normally.The wind from 5
level to7 level, port can operations but it has obstacles and productivity
remarkably.
If 7 level wind force up, port has to ceases operations.

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The weather is affected about 9% of port’s working time annually.

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Hydrography condition.

1. Water level

Water level at the Cam estuary is homogeneous daytime tide system which in
a month. There are about 25 days when it appear one time eble tide and one
time fflood tide. Tide amplitude is big type about 3 to 4 m at flood tide period
here.
2. Port access channel

Access channel linking Halong Fishery Port with deep sea Tonkin Gulf, it’s
length about 32 km and pass the Cam station, Bach Dang river to Nam Trieu
estuary with average weadth of 100m
3. Draft at the pier

In proccess of upgrading and reclaimation the pier in project of Fisheries

Ministry, a new pier has been built, dredged to reach minus 9 metter.

4. Berth length:

Inland pier has a length of 400m, weadth 13m. Berth length is structed with
concrete. Distance from edge of pier to edge of channel is 60m. The water front
depth is 9 minus.
5. Warehouses:

The total area of warehouse is 36.012 m2 for storing container, steel,

equipment and different bulk cargoes. and others Warehouse has been built in
hig standard, divided into specialized sections in accordance with cargo
maintenance, handling and transport requirements.
- Out bound yard: 5.000m2
- In bound yard: 22.000m2
- Ware house: 3.000m2
- Ware house yard: 3.012m2
- Domestic area: 3.000m

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HALONG FISHERY PORT INFORMATIONS:

 Location : At position : 20051'N – 106041'E

 Anchorage point : 20.50'N – 106.52'E
 Distance from Haiphong P/S : 26 miles
 Pilotage : Navigation : 24/24
 Airdraft : no limit
 Code of channel : 6.5m
 Berths : Total length 400m
 Restriction : LOA 180m , Draft 8.50m , DWT 20,000.
 Midstream buoy : length 300m Draft 8.0m
 Ha Long anchorage : HL 6, 8, ...24
 Berth/ Unberth day time and night time for vsl : LOA 180m , draft : <
8.50m with
 Kind of cargo : General cargoes :Dry cargoes, bulk cargoes, container...

 Dischagring rate at Port :

- 3,500-5,000Mt/day (bulk cargo)- this depends on trucks arrangement

by receiver
- 6,000 - 12,000 Mt/day for Steel produce

 Dischagring rate at HL anchorage :

- 10000 - 12000Mt/day/04 gangs(Cranes capacity ≥ 15T, speed rotage

2,5minutes) for Bulk cargo: Clinker, Iron ore, Mangan ore, Gypsum,
Coal...
- 6,000 - 10,000 Mt/day/04 gangs(Cranes capacity ≥ 15T, speed rotage
2,5minutes) for jumbo bags (1 - 2MT).

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 Facilities :
- 01 Multi Purpose Crane AHC 500 was manufactured by German.
Multi Purpose Crane AHC 500 Lifting Capacity 45T, outreach 27m
while lifting container automatically specialized equipment is
available
- 03 rail mounted slewing crane PEINET Lifting Capacity 20T, outreach
24,75m.
- Crane Truck: Lifting Capacity 16Ts(1units), 22Ts(1units),
25Ts(1units), 50Ts(1pcs).
- Forklift: 3Ts(3units), 5Ts(2units), 8Ts(3units), 10Ts(2pcs),
15Ts(2units), 25Ts(01units).
- Excavator: availble in different size
- Floating crane : 140 T
- Tug boats : from 500CV – 3,200CV
- Barges : available in different size (500 – 1400 DWT)
- Grabs : available in different size: electric automatic and
(5m3,7.5m3,10m3)
- Truck : availble in different size
- Fresh water supplied by trucks and barges.

 Berthing permit :

Vsl’s agent should give an application coming to Habour Master in

advance at least before 2days of vsl arrival in order to issue entry permit .
 Discharging method :

Mostly used by vsl gear – Bulk cargo can be disch by vsl gear though
port’s hoppers and conveyor to receiver’s truck .
 Working time : 24/24 hours incl night / Sundays / holidays

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 Handling : Fertilizers, clinker, jumbo bag, coal, phosphate rock, appetite,

industrial, minerals, bulk, commodities, rice, sugar, steel, billets, coils,

wheat...

2. BUSINESS ACTIVITIES

2.1 Description Of Business Activities

2.1.1 General View

With a flexible operating mechanism and direct guidance from the Transportation
Department, the Departments - Logistic Teams have managed well the port
operation. However, with such relatively thin personnel, the shortcomings can not
be avoided. There are some cases that are not timely and close to reality in the
management and operation of port operations, In particular, they have not
monitored and closely monitored the work of the workers' groups as well as the
management and repair of equipment for the loading and unloading of goods.
As the number of executive board members is limited in number, so in addition to
managing the port's work, there is no time to do other tasks such as marketing,
customer care.

2.1.2 Kinds Of Business Activities

Professional skill and capacity of unloading workers Depending on the nature of the
goods, different groups of items are loaded in different ways. Therefore, the port
division of goods by groups of goods to facilitate the deployment of loading and
unloading plan and the arrangement of workers and create favorable conditions for
the business of the port as charging charges. unloading, freight charges and
warehousing charges.
In fact, the capacity of loading and unloading goods in group 3 is very low, not
meeting the requirements of customers due to the limited number of workers and
the limited skills and professionalism leading to unsatisfactory productivity. The
quality of work is not as good as the loading of goods does not ensure the loading
factor, loading capacity is not high.
These causes have resulted in lower cargo handling capacity and longer discharge
time. This is the element that customers are interested in. Because when signing a

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charter party. If the loading and unloading time exceeds the allowed time limit, the
shipowner shall be liable to a fine for the shipment.
Motorized port maintenance and repair team under the command of the command
team, responsible for operating, exploiting, repairing and maintaining port facilities
such as cranes , motor vehicles.

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With the current number of mechanized workers, only 19 people can temporarily
meet the operation of the equipment. If mechanical equipment is damaged, it can
not be repaired immediately because of lack of human resources as well as the team
has no specific regulations on repair work should be damaged when the equipment
has to wait. Wait for the leader to review and propose not active in this. It is this
factor that interrupts work, extends time. This is also a factor in making the ship's
capacity unreachable.

2.2 Business Results

Company's achievements Generally, in the past five years, the company has
achieved very positive results. This is reflected in the quantity of goods delivered
through the port, the volume of cargo loading and unloading at the port, etc. The
increase in cargo throughput, higher quality of service reflects improved labor
quality. The company is increasingly serving the traditional customers as well as
increasingly attracting new customers, proving that management efficiency and
production capacity of the company is improving significantly. The policy of the
Company's leaders is relatively appropriate. The company always focuses on
training and developing human resources to ensure a human resources with high
professional qualifications and good quality for the sustainable development of the
Company.
The Company is always interested in labor safety and hygiene, contributing to the
goal of a prosperous people, a strong country, a just and democratic society. In the
past with its progress, the company has contributed to the development of seaport
service - a key infrastructure of the national economy.

2.3 Orientation And Future Plans

The development direction of Ha Long fishing port in the next period is to upgrade,
invest in depth, promote full capacity and efficiency of the port. Carry out annual
dredging to increase depth. To invest in new equipment, complete the handover and
put into use the 45-ton crane at the factory. Warehouse modernization. Improve the
level of staff, employees qualified professional skills with good business in the
field. Renovate the mechanism of business production and management to fully
integrate into the market mechanism. Promote competition, enhance
competitiveness in the industry, diversify investment modes port.

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3. EVALUATIONS

3.1 Advantages/ Strong Points

Ha Long Fish Port is among international ports under the deverlopment planning of
Vietnam ports system.
The company knew how to take advantage of seas as traffic routes of exchanging
between regions, areas and countries. So far transport by sea has seen a robust
development and become the modern transport sector in the international shipping
system. It assumes nearly 80% of total goods traded in international markets.
With its ideal location and large investment i modern infrastructure and handling
equipment, Ha Long Fish Port by far has become one of the most important ports of
Haiphong City that can receive 20,000 DWT vessels and meet requirements on
international shipping and forwarding.
With the motto of operating the company brings many benefits to customers such as
(simplifying documents, trading and customs procedures, and other legal
procedures).
During the past time. The company received support from ship owners, goods
owners and agencies including: Vinh Phuoc company, Thang Long cement, Cam
Pha cement, Vicem, Vinatrans, Vosa, Germadept, Vimartrans, Dragon Internation
Trade, Inlaco Saigon, Asia Viet Maritime, Saigon East Asia, Marina Stock,
Northern Frieght, Song Nguyen...
With our skilled staff and officials who are well schooled, prefessional sevice
manner and our renovation and modernisation of technical infrastructure, Ha Long
Fish Port has increasingly satisfied our customers demand in forwarding goods and
reducing time of ship discharge.

3.2 Disadvatages/ Weak Points

3.2.1 Limitations of the Company
The port system is designed not suitable for loading container unloading, super-
sized, super-weight. Port facilities have not been properly invested, most of the
equipment is old and incomplete to serve the port operation. The quantity and
condition of the port's equipment only temporarily meet the current demand. If there
are heavy goods such as containers and heavy equipment, the port has no equipment
for handling cargo.

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Marketing and customer care policies is a very important issue for the long-term
survival and development of Halong Bay. This is a regular and strategic work that
has not been paid due attention and specific assignment. Port workers are paid on a
contractual basis. If the recruitment of too many workers leads to low wages.
Port operation is a potential sector with high economic efficiency. As a result, more
and more state-owned and private-owned businesses are entering the competition.

3.2.2 Causes of Restrictions

Ha Long fishing port is not large so the port system is limited. The equipment for
loading and unloading at the new investment has not been renovated for loading and
unloading of contairner goods, super-high-speed goods are faster and more
effective. Management work is not tight, the allocation of human resources is not
reasonable.
Through exploring the port operators of Halong Bay we can see that the port has not
exploited its full potential.
The number of cargoes through the port in a year is relatively large, but the actual
number of working hours as well as the number of actual port operations has not
been effective at both the forward and backward routes. Ha Long fishing port has a
large warehouse area but the number of caves in storage is still small.
In order to promote the activities at the port of the company, it is necessary to
develop the shipping agency service industry. Ports need to have better preservation
measures to better store cargo and port operations at the port efficiently. In addition,
the company needs to take measures to improve, dredge the canal to ensure that
large vessels can enter the port, and invest in equipment to increase production and
production.

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3.3 Proposing Some Measures To Improve Port Capacity At Ha

Long Aquaculture Co., Ltd - Halong Bay Fishing Port

 Technical and technological measures

Providing high quality door to door shippers with the best shipping prices. Apply
modern loading and unloading methods at ports, yards, warehouses to improve
efficiency in mining. Establishing Electronic Data Interchange (EDI) . The EDI
system is a means for processing, storing data and communicating.

 Advanced measures and human resource management

- Strengthen the training and recruitment of staff to develop the staff for the
port, training, improve professional qualifications for staff, create conditions
for employees to access the ants. new experiences and experiences.
- The current lack of human resources for the port is in line with the
development orientation of the port and the Corporation in the coming time.
- Keeping the people working effectively and contributing a lot to the
operation of the port.
- Improve the professional level and capacity of the staff directly handling
cargo. Because this is a very important factor determining the quality of the
loading and unloading and cargo handling at the port.

With the scale of operation of the port in the coming time, when the infrastructure
has been completed and the ICD services are deployed, the operation of the port
will be expanded with a large scale, the company needs to reconsider its structure.
Operating port management.
 Method of attracting capital for port development
The attraction of seaport investment capital is always a matter of special concern,
within the limits, proposing the attraction of investment port exploitation through
the image.
Specific mobilization methods:
Mobilization from foreign investment:

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+ Official Development Assistance:

 Firstly, the priority of the port is ODA
 Secondly, promote the strength of the local.
 Thirdly, focus on counterpart funds
 Fourth, minimizing administrative procedures.
 Fifth, to ensure the interests of investors.
 Sixth, create conditions for private enterprises to access and use ODA capital
for investment in seaport exploitation.
 + For indirect investment FII Indirect investment into Vietnam in recent years has
played a significant role in total foreign investment. In order to take measures to
attract this source of funds, we need to focus on: New policies need to be focused
on attracting international indirect investment flows through the channels of capital
markets, markets Domestic securities focus on directing this capital into the
exploitation of Vietnam's seaports. To attract capital through the stock market
channel. Strengthening financial security.
Using a mixed model: port authority and PPP. - Encouraging private sector
investment: To attract private capital involved in port operation, it is necessary to
focus on:
+ Improving mechanisms and policies. Vietnam's policy system ensures
predictability, clarity, stability and transparency. Legal documents must be detailed
and detailed in all the factors affecting the investor.
Proposing good projects to attract investors. Port projects must be essential and
within financial scope and can be profitable, ensuring private profitability. after the
completion of the project.
- Create forms of encouragement and support to the private sector when
contributing capital for technical investment in ports.
- Simplify investment licensing procedures: In order to minimize the time for
investment licensing procedures, a port authority specialized in port
planning, port construction and investment may be set up in the localities.
Project.
Mobilize capital from the stock market.
The stock market is where the business can mobilize unlimited capital, on the other
hand the mechanism of mobilizing capital through the stock market is flexible,
helping enterprises regulate the capital structure arbitrarily. However, raising capital
from the stock market at the moment is extremely difficult, because the stock
market is in crisis. Recovering the stock market is an urgent requirement as this is a
very flexible channel for capital through the stock market, which helps businesses
adjust their capital structure arbitrarily.

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However, raising capital from the stock market at the moment is extremely difficult,
because the stock market is in crisis. Recovering the stock market is an urgent
requirement as it is an important channel of the economy, but the stock market
recovery is a very difficult one, comments are only indicative. The most important
and core solution today is to regain confidence in the market, which in particular
reinforces investor confidence.
Restructure the stock market, securities companies and commodities in the bond
market in a way that is more convenient for investors. Continuing tax exemptions
for businesses and securities investors to increase competitiveness.
Complete the legal framework for the stock market: more detailed and practical
documents for the stock market in Vietnam at the moment.
 - Renovation of goods and products on the stock market accelerates equitization,
associated with the restructuring of SOEs and new products such as treasury bills
and open-end funds.
- Commercial loans and land conversion into commodities. Strengthening the
monetary market, streamlining forwarding services, strengthening linkages between
financial institutions and producers through capital investment activities. Banks
enhance their capital and form medium and long-term loans to meet growing
demand.

 Improve Service Quality At The Port

-Reasonable tariffs, tariffs need to be "fixed" based on the "real cost" of providing
the corresponding service. The new freight system needs to be flexible and keep up
with changes in handling technology.
Monitor and plan maintenance periodically for pages
mechanical equipment
- Continuously improve the procedures and procedures for delivery and receipt of
export and import goods, thus creating favorable conditions for customers when
arriving at the port of delivery. To renovate warehouses and yards, to attach
importance to the development of infrastructure in port: to dredge the canals to
avoid traffic jams and increase the transport capacity. Procurement of modern
loading and unloading equipment, high productivity synchronously.
There should be a regulation on activities, assignment of specific work and
responsibilities for each worker in the team.

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Mobilize and arrange mechanical equipment in line with the actual condition of the
wharf, enhancing the sense of responsibility of the operators. Strengthen
cooperative relations with international maritime organizations, research institutes,
universities around the world, appoint qualified and competent young managers for
long-term and short-term training abroad. , to learn port management in other
countries. Application and development of information technology in the port to
increase competitiveness.
 Diversification Of Services
To increase the attractiveness of the Port, an important measure is to diversify
services. Diversify customer service and quality assurance at the highest level.
Nowadays, besides the main services such as: ship picking and loading and
unloading, we need to focus on developing other supporting services.
Such as supply services. In addition to the supply of quantity and quality, fuel, fresh
water for port vessels can diversify the food and food to suit the needs of each
country's taste. Service for sailors, officers is also a potential market to exploit.

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CONCLUSION
Through the first training period, I had a new look at Ha Long fishing port. Also
thanks to the time spent learning through the Internet and search engines. You have
a much better understanding of the port model, as well as the personnel model of Ha
Long fishing port.
 In the process of learning, i found out and analyzed the factors that affect the
quality of Ha Long port services. An analysis of the factors demonstrating objective
and subjective reasons for the poor quality of port services, namely low port cargo
(particularly for the contairner group). ), not meet the needs of customers. The study
has pointed out the causes that affect the quality of fishing activities in Ha Long
fishing port. From there, I recommend to the company the solutions that need to be
implemented immediately to improve, improve the discharge capacity of the ship.
At the same time, there are issues that need to be reconciled to suit current port
operation and port development in the future.
An analysis of the current business situation and the factors that affect the quality of
the port's operation demonstrate the important role as well as the competitive
advantages of the port in the region and also points out Restricting which port
should have appropriate solutions to overcome.
In the period when Vietnam economy is strongly developing and integrating into
the world economy, port business is one of the most effective business areas. With
the overload of port system and ICDs in the area of Haiphong City, Ha Long fishing
port also has a very advantageous role in promoting the harbor exploitation of the
port city.
In addition, this study has helped to identify the causes that make the discharge
capacity not meet the needs of customers. Thereby, there are solutions to overcome
this situation. Suggesting to the leaders of the Corporation a number of important
issues that need to be solved, such as the design of the wharf is no longer
appropriate, preparing human resources and investing new equipment for the work.
Port operation in the coming time. Improve port's competitiveness with ports in the
region, attract more customers, increase throughpu

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LIST OF ACRONYMS

WTO : World Trade Organization

DWT : Deadweight Tonnage

EDI : Establishing Electronic Data Interchange

ICD : Depot

ODA : Official Development Assistance

PPP : Public - Private Partner

SOE : State-Owned Enterprise

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LIST OF REFERENCES

1. Ministry Of Transport - Maritime University - Faculty Of Ocean

Shipping,
Port Management And Operation, Hai Phong 2012
2. Decision 2971 / Qd - Ministry Of Transport To Improve The
Efficiency And Quality Management Of Marine Infrastructure.
3. Some Other Documents.

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