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  • Yosin

    Uploaded by

    Muhammad Hanafi Salman
    32 views1 page
    This document provides instructions for resetting system settings and deleting user data on a phone system. It lists codes to reset the whole system to defaults, delete call progress tones, delete user prompts and messages, and delete forwarding numbers. It also provides instructions for editing extensions and groups, revising waiting times, editing announcements, setting work hours and the system clock, defining operator numbers, setting call forwarding, and editing greetings.

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    Auto Attendant Summary

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    This document provides instructions for resetting system settings and deleting user data on a phone system. It lists codes to reset the whole system to defaults, delete call progress tones, delete user prompts and messages, and delete forwarding numbers. It also provides instructions for editing extensions and groups, revising waiting times, editing announcements, setting work hours and the system clock, defining operator numbers, setting call forwarding, and editing greetings.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    32 views1 page

    Yosin

    Uploaded by

    Muhammad Hanafi Salman
    This document provides instructions for resetting system settings and deleting user data on a phone system. It lists codes to reset the whole system to defaults, delete call progress tones, delete user prompts and messages, and delete forwarding numbers. It also provides instructions for editing extensions and groups, revising waiting times, editing announcements, setting work hours and the system clock, defining operator numbers, setting call forwarding, and editing greetings.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    RESET YOSIN AA

    SYS_1_00_0 Whole setting for the program returns to default. All the operator's numbers and
    pre-set holidays are deleted
    SYS_7_8_1_000 To delete Call Progress Tone (CPT) parameters and recovery to Auto-configuration
    ADM_2_1_00(after voice)_0 To delete all the user's recorded prompts
    ADM_2_9_0000(aftervoice)_0 To delete all message of Information menus
    ADM_5_0000_0000 To delete all forwarding numbers
    ADM_6_0000_0000 To delete all receptionists of Information menu

    SYSTEM PROGRAM
    1 Please enter group no from 1 = for Beginning 1_01_1_XXXX
    To edit ext, Grp 01 up to 32 2 = for Ending 1_01_2_XXXX
    & Backup ext 3 = for Backup ext
    2 1 = For waiting time to dial (3)
    To revise 2 = For OP ring duration during working hrs (20) 2_2_20
    waiting time of 3 = For OP ring duration during closing (20) 2_3_20
    each function 4 = For EXT ring duration during working hrs (20) 2_4_20
    5 = For EXT ring duration during closing (20) 2_5_20

    ADMINISTRATOR PROGRAM (0)


    2 1 = 1st Language 01 = "Welcome…." 1 = to Listen 2_1_01_2
    edit 05 = Prompt to Trf 2 = to Record
    announcement 08 = Busy Operator 3 = to Delete

    3 1 = For working hours of MONDAY XX (hrs) XX (min) to XX (hrs) XX (min) 3_1_XX_XX_XX_XX


    To set 2 = For working hours of TUESDAY 3_2_XX_XX_XX_XX
    working hours & 3 = For working hours of WEDNESDAY 3_3_XX_XX_XX_XX
    system clock 4 = For working hours of THURSDAY 3_4_XX_XX_XX_XX
    5 = For working hours of FRIDAY 3_5_XX_XX_XX_XX
    6 = For working hours of SATURDAY 3_6_XX_XX_XX_XX
    7 = For working hours of SUNDAY 3_7_XX_XX_XX_XX
    8 = For Breaks Hours 3_8_XX_XX_XX_XX
    9 = System Data YYYY (year) MM (month) DD (day) 3_9_YYYY_MM_DD
    0 = System Time HH (hrs) MM (min.) SS (sec.) W (week) 3_0_HH_MM_SS_W
    7 for Sunday, 1 for Monday
    4 1 = for the Working hrs opr, 2 for backup operator 4_1_XXXX
    To define 3 = for the Breaks hrs opr, 4 for backup operator 4_3_XXXX
    Operator Number 5 = for the Closing hrs opr, 6 for backup operator 4_5_XXXX
    7 = for the Holiday hrs opr, 8 for backup operator 4_7_XXXX
    5 YYYY is Forwarding to Extension XXXX YYYY_XXXX
    To set Call Forward to Confirm, press # sign, 0000 means delete

    01 = Greeting words during Working hours Please dial extension No., or wait for operator service
    02 = Greeting words during Break hours It is break hour now, please dial extension No.
    03 = Greeting words during Closing hours It is closing hour now, please dial extension No., or wait for operator service
    04 = Greeting words during Holidays It is closing hour now, please dial extension No.
    05 = Prompt to Transferring a. Please wait a moment! b. Please wait a moment for operator service
    06 = No-answer prompt during working hrs Sorry, the extension is busy now /call is unanswered, please dial * to hold, or
    07 = Busy prompt during working hours wait for operator service
    08 = Operator busy during working hours Sorry, the operator is busy now, please dial * sign to hold, or dial another ext No.
    11 = Operator busy during closing hours Sorry, the operator is busy now, please dial * sign to hold, or dial another ext No.
    18 = Wrong num promt during working hrs Sorry, the number you dialed is wrong number, please check and dial again

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