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Apa Paper About Focus Group
Apa Paper About Focus Group
Abstract
This research investigates the consumer purchasing behavior of alcoholic products based
on the brand’s package design. The factors examined include color, typography, shapes and
images included on the product label. The importance of packaging design and its role in the
sales process is emphasized. Manufacturers must understand who they are targeting their product
to (such as demographic, social status, or annual salary) in order to design packaging that will
appeal to that audience, ultimately maximizing sales. The results of this research indicate that
reactions were researched through a focus group with participants at least 21 years of age to
determine which factor is most important in the purchase decision. Factors based on consumer
reaction will allow the brand to maximize the product’s impact on the market by tailoring their
product design or label to appeal to their target audience. Our findings include the conclusion
that product packaging only plays a significant role when the price and quality of the product are
mutual. The participants stated that the price and taste were the leading factors in their alcohol
purchase decision. The participants agreed that they prefer a sleeker, “classier” bottle with a
Keywords: a lcohol packaging, design AND alcohol, alcohol branding, presentation, “on
shelf competition”
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Advertising is a key element in the sales process to catch the attention of consumers and
maximizing profit. In order for a product to be successful in the market, the brand must excel in
product packaging. This is what will initially catches the consumer's attention on the shelves, so
it is important to know what they are drawn to. The alcoholic beverage industry has remained the
top manufacturer most heavily reliant on product packaging. Because of this, the on-shelf
competition is the biggest influencer of the consumer purchasing decision. To determine how
strong of a role product packaging plays in the consumer purchasing decision, we conducted a
focus group to moderate which bottle designs, if any, attract the consumer to the point of
purchase. It is useful for brands to be aware of the customers attraction to packaging designs so
they can adjust the look of their product to correspond with the customers overall preference.
Major industries facing a decline in sales may have to rethink their package design
methods to create a more aesthetically pleasing look. This will help them appeal to a greater
audience and therefore maximizing sales. In various studies, a conclusion has been made stating
that this is because of the bottle design, rather than the quality of the alcoholic product. To
isolate the cause of this decline, we conducted research to determine whether or not the product
packaging played a big role in the purchase of various alcohol brands. We paid special attention
to the details of the product’s labeling such as typography, color, shapes, and images as well as
the overall bottle shape as contributing factors. We hypothesize that the outcome of the focus
group will show that product packaging plays a significant role in consumer purchase decisions;
participants will prefer bottles with various high contrast colors and bigger fonts.
Methodology
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After conducting research regarding the effects product packaging has on consumer
purchase habits, we hosted a focus group consisting of six Grand Valley State University
students. The moderator, DeHaan, asked a series of questions to determine if people do, in fact,
consider packaging design before making a purchase. This focus group was conducted on March
28th, 2017, and was held at Grand Valley State University’s Allendale campus in Robinson
Living Center. This focus group required participants to be at least 21 years of age. Refreshments
To begin the process, DeHaan asked each participant to give a brief introduction of
themselves. This included their name, age, major, extra curricular activities, and how often they
purchase alcohol. Four females and two males were in attendance. Participant number one is a 21
year old caucasian female with a major in Business. She is not involved in any clubs and buys
alcohol every week. Participant number two is a 21 year old caucasian male with a major in
Marketing. He is involved with a fraternity at Grand Valley and purchases alcohol frequently.
Participant number three is a 21 year old caucasian female with a major in Anthropology and a
minor in History. She works as a restaurant server and buys alcohol approximately twice a week.
Participant number four is a 21 year old caucasian male with a major in Business. He is also
involved with a fraternity at Grand Valley and purchases alcohol frequently. Participant number
five is a 21 year old caucasian female with a major in Health Communications. She works in
retail and buys alcohol at least once a week. Participant number six is a 21 year old caucasian
female with a major in Marketing and a minor in Advertising and Public Relations. She is
involved in Dance Troupe at Grand Valley and buys alcohol a couple times a month.
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DeHaan asked the participants for their permission to be audio recorded and was granted
such. Each participant was asked approximately 20 questions. These questions were used to gain
insight of the participant’s alcohol purchasing habits, factors considered before purchasing, and
preference on the outward appearances of the bottles being purchased. DeHaan ensured that each
participant answered each question by asking each participant individually so they could give
their personal input.When the general questions concluded, the participants were then shown
pictures of different alcohol bottles. Two bottles were shown at a time as the participants were
asked which bottle they prefered and the reasoning behind their answers. DeHaan then asked
probing questions after they responded to gain insight of their answers and why they prefered the
The focus group lasted approximately one hour.. At the end of the discussion, DeHaan
asked the participants for any further questions about what was discussed. Each participant was
thanked for participating and made aware how much their feedback was appreciated on this
topic.
Results
Our data disproved our hypothesis. Even though there were several times that participants
chose a bottle with more color over a plain bottle, they communicated that they normally do not
consider packing when making a purchase. We concluded that product packaging does not play a
significant role in the consumer purchase decision based on the feedback received from the
participants.
Each participant involved in this group is a frequent alcohol purchaser. Most of the
participants did not care for how colorful and decorated a bottle was, but rather if it looked older,
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sleeker, and gender appropriate. The results of this study could benefit alcohol packaging
manufacturers when considering current and future package design strategies. The average cost
the participants spent for alcohol per week ranged from $10-$50. We were surprised to find that
the highly decorated and colorful bottles were actually disliked more than the plain classier
looking bottle. To a college student, price is the main factor when making a purchase. A series of
20 different questions were asked that could assist furthering our research in alcohol product
packaging. We received an assortment of answers of why a certain bottle was preferred over
another, but overall the vote was significantly the same. Participants concluded that they spent a
high amount of money on alcohol per week. A unanimous answer was given that when
purchasing alcohol, taste and price were the most significant factors. Most participants seemed to
have a poor experience when purchasing alcohol based on the package design; only to find that it
would not meet their expectations. When asked about what created a focus towards a specific
bottle, they responded stating that blue and pink attracted their attention. Logos on the label and
We showed a series of eight slides containing a diverse collection of bottles; the first
showing two watermelon smirnoff bottles; one clear and one pink. This set of pictures proved
our hypothesis correct; color could be a deciding factor in choosing one bottle over another. We
The second set of pictures presented a blue Skyy bottle alongside a clear Absolut bottle. The
results were in favor of our hypothesis. The participants communicated that they preferred the
Absolut bottle because it came off as “sleeker and older.” Generally, fonts were not taken into
consideration when choosing one bottle over another. However, when looking at the clear
Absolut bottle, a majority of the participants found the font to be confusing and harder to read
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and therefore preferring the Skyy label. With the next set of pictures, we believed the
participants would choose the green Jameson bottle over the iconic and dark colored Jack
Daniels bottle, but found that the majority of the participants chose the Jack Daniels bottle
because of the brand name awareness. One participant stated, “I chose Jack because it’s branded
in society and you see the label everywhere. It’s so well known and everybody thinks it’s a good
drink.” We were surprised by this turn of events because it was not something chosen by bottle
A pink and white Svedka bottle and a darker Smirnoff bottle were presented next. Like
the first two comparisons presented, participants chose the Svedka bottle because of the colorful
“beachy” feeling it gave off. Next, we presented a comparison of a taller bottle alongside a
shorter bottle. The purpose of these images was to determine if bottle size could be a deciding
factor in the purchase decision. According to the participants, the taller bottle appeared to be
easier to carry around. The next comparisons presented resulted in the preference of the sleeker
bottles.
Discussion
The results of this focus group disproved our hypothesis. The participants did not show
interest in the packaging appearance. The main focus of their purchase decision was if they
enjoyed the taste of the product and if the product was found in their price range. The
participants stated that they enjoyed the physical appearance of the bottle was merely seen as a
bonus. When faced with the decision of choosing a more attractive package design and the taste
of the product, the participants will initially gravitate towards the most colorful bottle, but will
make their purchase decision based on the price and taste of the product. Meaning, package
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design does not play a major role in the purchase decision of 21 year olds that frequently
purchase alcohol. These results show that the younger generation of alcohol purchasers are more
concerned with the price of the product that they will enjoy the taste of.
While the packaging was not a deciding factor, brands still strive to produce physically
attractive and appealing packaging design. The participants of this focus group overall enjoyed
more of a sleek and classy look of their alcohol bottles. When asked to decide between two
products based solely on the package design, the result was the bottle that appeared to be more
expensive. For example, when choosing between Grey Goose and Alize, every participant chose
the Grey Goose bottle because of the more “adult”. One participant mentioned gender targeting
with the color of the bottle. Both of the male participants said that they would not purchase
Smirnoff Sour Watermelon because of the bright pink packaging. This brought up an interesting
point because even though both male participants seemed to care the least about the look of the
product they were buying, they both refused to purchase a bright pink bottle. While even though
the idea of making the bottle pink was to match the taste of the product, young males are more
hesitant to purchase this because of the color usually being targeted towards females.
There were some limitations involved in this focus group. Each participant was asked to
choose the bottle they prefered, but some participants seemed hesitant to go against what the rest
of the group had decided. Even though DeHaan heard from each participant, there could still
have been an influence from the other participants. Another limitation through this experiment
was the uncertainty of the product’s price when being asked to choose a bottle.
Overall, these findings are important because of the fact that participants do not see the
package design of a bottle as a major influence on their consumer spendings. From the results we
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received from this age group, it makes sense for these participants to prefer the cheapest option
being that they are all college students with limited spending ability. It is vital for alcohol
manufactures to be aware of the preferences that these participants have on the design and to
Appendix:
Discussion Guide
DISCUSSION GUIDE
3. Your participation in this project is voluntary. You are allowed to quit at any time. There
are no right or wrong answers; all of your personal opinions are welcomed here. We
would like to hear from everyone in the group so don't be shy about answering our
questions. We will keep everything confidential. Only with your permission we may
record this focus group for research and it may be viewed by only our particular class.
4. We will be conducting an experiment regarding the influence that package design may
have on consumer consideration and purchasing of Vodka. We want to know if you think
that branding a product a certain way will affect if a consumer will purchase the product.
This should take approximately 1 hour of your time.
5. We have provided cookies for all of our participants for coming to this focus group. We
want to thank you for taking the time today to participate in this experiment. This
discussion will be useful for our research on the influence packaging design has on Vodka.
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6. As the moderator, I will be asking you questions and taking notes of your answers and
questions.
7. Lastly, if you have any questions please contact us.
C. Goals
Focus Group- A focus group is a small number of people (usually between 4 and 15, but
typically 8) brought together to discuss a specific product or topic. There is usually a moderator
who will facilitate the discussion.
D. Have you ever purchased a bottle of Vodka that you did not like the taste of?
Probe- If yes: Why? Would you have still purchased this particular flavor if the package design
was different?
F. Have you ever purchased a product that was more money because you prefered the
packaging over another product?
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Packaging-opinions
E. Do graphics affect your decision? Does product shape affect your decision?
Probe- Do busy or simple designs attract you?
F. Are you opposed to purchasing products with colors you do not like?
G. Have any of you picked a clear Smirnoff bottle over a Sour Smirnoff?
Probe- Do you think it’s effective? Why would you pick one over the other? Does it look better
too drink?
Now I will show you a number of different alcohol bottles. I will be asking you questions about
their color, font, and bottle shape. I will also be asking you to give me your preference between
different bottles. We will be able to use any information you give us about your opinions of these
bottles.
Probe-
● Which bottle do you prefer? Why?
● What factor drew you to pick the bottle you did?
● Which font appealed to you the most? Did you like cursive font? Big font? Bolded font?
Why or why not.
● Do you notice the shape of the bottles? Does that have any influence on your decision?
● Which colors drew you to the bottles the most? Light or dark colors? A lot of color or
only a little?
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● If you knew what the taste of the product was, did it have an influence on your decision?
How? If you thought the taste was bad, did it also make the bottle less appealing?
● Etc.
3. Conclusion/Thanks
Today we did research testing if a decorated product, such as alcohol, sells better/is preferred
over a plain product. We thank you for taking the time to answers our questions, we had a very
successful focus group today.
Thank you for your time today, it was very much appreciated.
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This survey is going to be an electronic computer survey. This way the survey will be able
to reach a vast majority of people in a short amount of time. The people we are looking to have
participate in this survey are people who are 21 and older that purchase alcohol. We could select
these people in a number of ways since the target audience is so large. We could send out the
survey to friends and family who are of age, post it in some Grand Valley student Facebook pages
indicating the age requirement to take it, and also catch anyone leaving party stores to stop for 5
minutes to take the survey. This would increase the response rate because there are a lot of
students at Grand Valley who are of age to give us their feedback. So posting the link on a
Facebook group with a large number of students would give us a good chance for a lot of
responses. The tactic of catching people as they are exiting party stores could also have a big
impact. If we had an electronic device available for them to take the survey on it would be readily
available and take up very little of their time. We could clearly see that they have purchased
alcohol, so we know that these people would have some valid insight in the product packaging.
The findings here would be very useful for many alcohol brands. If there is a product that is
struggling to sell, just changing the package design to what a majority of people prefer could help
increase their sales. It is very important for brands to know what the public thinks sticks out and
1.Nominal
2. Nominal
3. Ratio
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4. Ordinal
5. Interval
6. Ordinal
7. Open ended
8. Nominal
9. Nominal
10.Nominal
11. Nominal
12. Nominal
13. Nominal
14. Nominal
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Survey
We are looking for participants 21 and older to participate in this survey. There is a total of 14
questions and this should take no longer than 5 minutes to complete. This survey is going to be
used to determine the effects product packaging has on consumer consideration and purchase.
Your answers are confidential and will be used for further product packaging research. Please
answer all of the question and be as honest as possible, thank you.
Yes
No
Never
Once a week
$1.00-$15.00
$16.00-$30.00
$31.00-$49.00
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$50.00+
4. 1 being the most important and 4 being the least important, how important is the
following when purchasing alcohol?
1 2 3 4 Brand Name
1 2 3 4 Price
1 2 3 4 Physical Appearance
1 2 3 4 Taste
5. How likely are you to buy a product based on the package design?
Extremely likely
Likely
Unlikely
Extremely unlikely
6. 1 being the most noticeable and 4 being the least noticeable, when looking at a product
design, what about the packaging do you notice the most?
1 2 3 4 Bottle Shape
1 2 3 4 Color
1 2 3 4 Font
1 2 3 4 Graphics
7. Describe the packaging of your favorite alcoholic beverage. (color, shape, font, graphics,
etc.)
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Cursive
Yes
No
Bright colors
Dark colors
Minimal color
Simple
12. Do you like to see graphics on the package design? (Example: A picture of a
watermelon on the Smirnoff watermelon packaging.)
Yes
No
21-26
27-32
33-39
40+
Male
Female