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  • Shivam Khandelwal: Worked As A Customer Service Agent in Karvy Digikonnect (Apr.2019-June 2019)

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    Nitin Mahawar
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    Shivam Khandelwal is seeking a position where he can use his interpretive skills and develop professionally and personally. He has a BJMC degree from Institute of Management Studies Noida with 70% and has experience in customer service, event coordination, social media marketing, and worked as crew for the Delhi Daredevils cricket team. He is motivated to learn and contribute to an organization through his skills in social media, event management, and team leadership.

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    Shivam Khandelwal is seeking a position where he can use his interpretive skills and develop professionally and personally. He has a BJMC degree from Institute of Management Studies Noida with 70% and has experience in customer service, event coordination, social media marketing, and worked as crew for the Delhi Daredevils cricket team. He is motivated to learn and contribute to an organization through his skills in social media, event management, and team leadership.

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    28 views2 pages

    Shivam Khandelwal: Worked As A Customer Service Agent in Karvy Digikonnect (Apr.2019-June 2019)

    Uploaded by

    Nitin Mahawar
    Shivam Khandelwal is seeking a position where he can use his interpretive skills and develop professionally and personally. He has a BJMC degree from Institute of Management Studies Noida with 70% and has experience in customer service, event coordination, social media marketing, and worked as crew for the Delhi Daredevils cricket team. He is motivated to learn and contribute to an organization through his skills in social media, event management, and team leadership.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Shivam Khandelwal

    Sahilkhandelwal20@yahoo.in
    Mobile : +91-9711528671
    Address : A-401, Maurya Apartment, I.P.Extension,
    Delhi- 110092

    Summary
    A highly motivated individual with an aim to learn, grow, adapt, exhibit my skills and contribute to the
    growth of organization.

    Objective
    Ambitious to work in an esteemed organisation where I can use my interpretive skills and develop myself
    both personally and professionally towards achievement.

    Professional & Academic Qualification


    Year Qualification Name of the Institution Board/University Percentage

    2015-18 BJMC Institute of Management Studies, Noida CCS 70


    2018 Diamond Delhi Gemological Laboratories, Delhi - 100
    Grading Course
    2018 Jewellery Delhi Gemological Laboratories, Delhi - 97
    Management
    Course

    2014-15 Secondary Modern Public School, Delhi XII CBSE Board, Delhi 70
    School
    2012-13 High School Modern Public School, Delhi X CBSE Board, Delhi 70

    Experience
    Worked as a Customer Service Agent in Karvy Digikonnect (Apr.2019- June 2019)
     Outbound Calling Process
     Maintained a positive and professional attitude towards customers at all times.
     Keep the records of customer interactions, transactions, comments and compalaints.

    Internship at Liferenew Ventures ltd. (Feb 2018 – July 2018)


     Handled all the social media platforms of the company
     Worked as an event coordinator.

    Internship at Grapevine (Jan 2017-Jan 2018)


     Offline ticketing for concert i.e., Sunburn, Bollywood music project and Ultra music festival etc.
     Served as a marketing intern executing online promotions and social media.
     Done onground volunteering in concerts and college fests.

    Worked as a crew member of Delhi Daredevils in IPL Season10 – 2017

    Skills
     A dynamic individual determined to work in the Event management.
     Good knowledge of Social Media Platforms
     Four years’ experience in Club Events
     Ability to lead a team
    Awards and Achievements
     Awarded certificate in IPL Season 10 – 2017
     Awarded certificate in Diamond Grading and Jewellery management course.
     Awarded certificate in Delhi Dancing stage show, dance form : ‘HIP HOP’

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