ADN Telecom Limited

Employee Induction Program

Employee induction is an important, but sometimes neglected part of the hiring process. It is
designed both to reduce first-day jitters and to bring newly hired employees into the fold by
familiarizing them with their jobs and general and specific company operations, policies,
procedures, and products.

The objectives of a successful induction and orientation program should be to:

 Make new-hires feel welcome and at ease in their new work environment. Giving him/her a
sense of belongingness, this will make him a useful member of the team.
 Explain what the company is about-how it originated, who its customers and competitors
are, how it differs from other organizations, what its structure, vision, values, and short- and
long-term objectives are.
 Inform new-hires about company products, operational methods, and policies and
procedures.
 Reduce the time required for new-hires to become productive on the job by ensuring that
they understand what is expected of them and how they are to do their jobs.
 Communicate benefits and other information.
 Reduce first-day jitters and anxiety by helping new-hires feel secure, welcome, and part of
an otherwise unfamiliar organization.
 Instill positive attitudes toward work and the organization.
 Promote open communication at all levels, but especially between supervisors and their
employees.
 Communicate to new employees not only what the organization offers, but also what it
expects in the way of performance and behavior.
 Provide all the basic information new employees need to perform effectively and efficiently
on the job.

General Guideline:
Part A
HR Department: Respective HoD/HR Representative
The following job to be done in HR:
 Complete Joining formalities according to the check list of joining formalities.
 HR briefing About Organization (Company History & Organization). Inform about the vision,
mission and values of the organization.
 Provide a clear picture about HR Policies & Practices (Service Conditions and employee
benefits etc.).

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 ADN Telecom Limited
Employee Induction Program

Joining Department: Respective Supervisor

Supervisor’s responsibilities are as follows:
 Introduction to work place, Departmental Head and fellow employees’ (Name, Designation
and work relationship).
 Departmental rules and regulations.
 Physical Facilities like seating arrangement, Work place tools, equipment, Canteen, drinking
water, notice board etc.
 Departmental activities (goals and objectives), Inform about his job responsibilities.

Part B
Departments/Units other than Joining Department:

Other department’s HoD/HoD Nominated person will provide the following information:
 About the department org chart in brief.
 General awareness of functional activities and procedures.

Part C
Follow up interview after two weeks by the supervisor:

 Ask question to know whether the employee has got the correct information. Follow the
Induction Evaluation and Feedback Questionnaire.
 Provoke the employee to ask question.
 Repeat some of the earlier information for emphasis.
 Return the entire induction form along with the filled in questionnaire to HR. Respective
HoD/Supervisor will preserve a copy with him for future reference.

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 ADN Telecom Limited
Employee Induction Program

Name of the Employee : ID #: 0000000

Designation :
Department :
Part A
Joining formalities- Officer -HR
Status Signature
Descriptions Trainer Employee
1. Joining formalities as per check list.

About Organization: Head, HR

1. Company History & Organization.
2. To inform about the vision, mission and values of the
organization

HR Policies & Practices- HoD, HR/HoD Nominated Person

1. Service Conditions
a. Working Days/ Office Hours, Rest breaks
b. Probationary Period/Notice period for Service Termination
c. Standard of personal conduct
d. Leave & Holidays
e. Disciplinary Norms
f. Safety & Security Norms
g. Income Tax

2. Employee benefits
a. Salary, Payment of Salary and Payday
b. Performance Management System
c. Bonus
d. Mobile Set, SIM and usage limit
e. Provident Fund/Gratuity
f. Traveling Allowance
g. Group Life Insurance & Hospitalization Benefit Scheme
h. Laptop Purchase Scheme
h. First aid facilities/Security
i. Training & development facilities

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 ADN Telecom Limited
Employee Induction Program

Employee Joining Department

About Job- Respective Supervisor

Status Signature
Descriptions
Trainer Employee
a. Introduction to work place, Departmental Head and fellow
employees’ (Name, Designation and work relationship)
b. Departmental rules and regulations
c. Physical Facilities
 Seating facility
 Work place tools, equipments
 Canteen, drinking water, notice board etc.

d. Departmental activities (goals and objectives)

e. Inform about his job responsibilities

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 ADN Telecom Limited
Employee Induction Program

Part B
Departments/Units other than Joining Department

Domestic Business (Bank, FSI & Ins.): Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. About business in brief
b. General awareness of functional activities and
procedures

Domestic Business (Corporate): Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. About business in brief
b. General awareness of functional activities and
procedures

Broadband Business: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. About business in brief
b. General awareness of functional activities and
procedures

International Business Departments: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. About International business in brief
b. General awareness of functional activities and
procedures

Access Network-Fiber: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and procedures

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Employee Induction Program

Access Network-Wireless: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

VSAT Access Network: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Core Network: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

IPT & VC: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Customer Care: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Regulatory Affairs & ERP: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

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 ADN Telecom Limited
Employee Induction Program

Corporate Communication: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Finance & Accounts: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Credit Collection Unit: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Group Supply Chain Management (SCM): Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Company Secretariat: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Group Internal Audit & Compliance: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

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 ADN Telecom Limited
Employee Induction Program

Group Governance & Legal: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Administration: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Security & Transport: Respective HoD/HoD Nominated person

Status Signature
Descriptions
Trainer Employee
a. General awareness of functional activities and
procedures

Part C
Follow up interview after three weeks by the supervisor:

 Ask question to know whether the employee has got the correct information. Follow the
Induction Evaluation and Feedback Questionnaire.
 Provoke the employee to ask question.
 Repeat some of the earlier information for emphasis.
 Return the entire induction form along with the filled in questionnaire to HR. Respective
HoD/Supervisor will preserve a copy with him for future reference.

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 ADN Telecom Limited
Employee Induction Program

Induction Evaluation and Feedback Questionnaire

Please ask your new employee to fill out the following questionnaire towards the end of their induction programme.
Managers should retain a copy and act on the comments relating to their induction procedures.

Name: Designation: Date:

Work Area (Division/Deptt/Unit):

Were you personally introduced to your new colleagues, managers and other appropriate
YES  NO 
people during your first few days in post?
Comments:

Has your induction helped you understand your job, responsibilities, and performance
YES  NO 
standards?
Comments:

Have appropriate policies and procedures important to your job (e.g. health and safety
regulations, work processes, annual and public holiday leave entitlements and how to apply YES  NO 
for annual leave, FOI/Data Protection) been shown to you and explained to you?
Comments:

Did it provide you with valuable information to help you do your job?
YES  NO 

Comments:

Did it help you understand more about the organization and its people?
YES  NO 

Comments:

Have you been able to use required systems for your role?
YES  NO 

Please list any significant systems issues:

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 ADN Telecom Limited
Employee Induction Program

Do you feel there were any areas missing from your induction programme?
YES  NO 

If so, please list:

Are you aware of the Human Resources web pages for staff?
YES  NO 

Have you used the Human Resources web pages for staff?
YES  NO 

What information did you need that was not covered?

Any other comments (if any):

Manager’s signature: Date:

Employee’s signature:

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