Keysight Nemo Backpack: User Guide

Keysight Nemo Backpack
User Guide
Notices
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Table of Contents
1 Safety Instructions ................................................................................................................................ 5

1.1 Repairs ......................................................................................................................... 6
2 Hardware and Software Requirements .......................................................................................... 7
3 Nemo Backpack System Description.............................................................................................. 8
3.1 Nemo Backpack system components .......................................................................... 9
3.1.1 Backpack ................................................................................................................. 10
3.1.2 Standard accessories.............................................................................................. 14
3.1.3 Optional accessories ............................................................................................... 14
3.2 Nemo Backpack technical specifications ................................................................... 15
3.2.1 Power specification ................................................................................................. 16
3.2.2 Backpack operating temperature ........................................................................... 16
3.2.3 Computer requirements ......................................................................................... 17
3.2.4 Supported devices .................................................................................................. 17
3.3 Nemo Backpack batteries .......................................................................................... 17
3.3.1 Precautions for handling and use ........................................................................... 17
3.3.2 Discharge ................................................................................................................ 17
3.3.3 Low voltage indicator and battery hot swap.......................................................... 19
3.3.4 Charging Nemo Backpack ...................................................................................... 19
4 Setting up the Nemo Backpack system ....................................................................................... 22
4.1 Starting Nemo Backpack ........................................................................................... 22
5 Mounting Antennas ............................................................................................................................ 26
6 Maintenance ......................................................................................................................................... 27
6.1 Connecting a scanner to the system in the field ........................................................ 28
7 Troubleshooting................................................................................................................................... 30
7.1 Issue with hub downstream USB port power ............................................................. 30
7.2 Error with six or more USB devices ............................................................................ 30
8 Technical Support ............................................................................................................................... 31
8.1 Nemo Support Portal ................................................................................................. 31
8.2 Phone and email support ........................................................................................... 31
8.3 Locations for Keysight Technologies .......................................................................... 31
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Nemo Backpack User Guide
1 Safety Instructions
Do not operate Nemo Outdoor accessories when driving a vehicle. Remember, traffic
safety comes first.
Always observe the local speed limits and traffic regulations when conducting drive
testing.
Always follow all the instructions for the vehicle installation for security reasons!
Keysight does not have any responsibility or liability for the damages caused by Nemo
Backpack installations or in case of accidents.
Do not operate the product without reading the User Manuals, including their
warnings.
Improper installation and use of the products can damage your health!
Use only original parts supplied with the products. Not using original parts may cause
an incident, equipment damage, and warranty invalidation.
Turn off the products and disconnect the main power cable whenever you remove or
add any of the parts.
Make sure you can maintain a proper posture when using and lifting the backpack.
Never attempt to use the products as a power source for the external devices.
The product is not intended for outdoor use.
Always stop using the products when it is forbidden to use radio equipment or when it
may cause interference or danger.
Never use products in an aircraft. The use of mobiles in an aircraft may be dangerous.
Observe restrictions on the use of radio equipment in gas stations, fuel depots,
chemical plants, or sites where blasting operations are in progress.
Backpack has been designed only for the test devices. Do not add any other items
inside the backpack as the extra weight may damage your health or it may result in
inadequate air ventilation causing overheating or other damages.
The products cannot be operated in the rain. Nemo Backpack rain coat is intended to
be used only to protect the instruments in case of unexpected rain. Using products in
rain may result in water exposure to the instruments.
Do not use the products in a confined space, for example in the trunk of a vehicle,
without adequate air circulation! Provide necessary air circulation, for example move
the back seat. Inadequate ventilation may cause the system to overheat.
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Do not use the test device(s) in a hospital. It may interfere with nearby electronic
devices.
Operating temperature is -10°C- +40°C
Attach the backpack in a vehicle with seat belts.
Use a dry microfiber cloth to remove the dust from the instrument and other
components. Do not use wet cloth or any detergent or alcohol.
Check the tightness and condition of the backpack straps before use.
These products have been designed to be used indoors and in vehicles. Nemo
Backpack has been design to be used also outdoors with limitations listed below. If
the products are used in a manner that is not specified by the manufacturer, the
protection provided by the equipment may be impaired.
Note that in some countries it is illegal to drive a car and operate a computer at the
same time. Please observe the legislation of the country where the measurements are
performed. Keysight assumes no responsibility or liability arising from the failure to
comply with local legislation.
1.1 Repairs
The repair process follows the standard return merchandise authorization (RMA) process. In
case repairs are needed, please contact first your local Keysight representative or contact
nemo.support@keysight.com to open a RMA ticket.
Do not try to repair or open any parts yourself. Opening the parts will void the
warranty.
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2 Hardware and Software Requirements

• PC (Lenovo or Dell recommended) with Windows 7 ® Professional (32/64 bit),
Windows 8 or Windows 10 on a PC (Lenovo or Dell recommended)
• Processor Intel® Core™ i7 2.66GHz or higher
• SSD drive recommended
• 500 MB of free hard disk space for installation and use; 4 GB recommended
• One USB port for copy protection module
• 1-2 USB 2.0/3.0 port for USB hubs
• Ethernet port RJ45
• Display resolution 1400 x 900 recommended
• Memory 4GB RAM minimum, 8GB recommended
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3 Nemo Backpack System Description

Nemo Backpack is a compact and cost-effective benchmarking solution for indoor and outdoor
use with Nemo Outdoor. With high quality Li-ion batteries, Nemo Backpack can be used as a
standalone system without an external power source. When mounted on a vehicle, an external
+12V power source can be used to power up the devices or charge batteries.
Benchmarking measurements can be performed on several technologies and networks

simultaneously with support for up to twelve test handsets or USB modems and 1-2 scanners.
The system is connected to a Tablet PC or a laptop.
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3.1 Nemo Backpack system components

Below are described the most important components of the Nemo Backpack system.
AUX +12VDC outputs Main PWR switch/ Selection

(max. 7A combined switch for Nemo FSR1/ AUX
load) +12VDC
AUX PWR connector (In)
GPS antenna
3 x Li-Ion batteries
Test handsets
Aluminum frame
Air vents (at the bottom)
Figure 1. Nemo Backpack system components.
Figure 2. AC/DC power supply MW GST280A15-C6P and adapter cable.
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Figure 3. High-quality +12VDC cigarette lighter power cable.
3.1.1 Backpack
Rain cover
Adjustable shoulder and

sternum straps
PC tray
Air vents at
the bottom
Side pockets on either side
Figure 4. Nemo Backpack description.
Backpack has been designed only for the test devices. Do not add any other items
inside the backpack as the extra weight may damage your health or it may result in
inadequate air ventilation causing overheating or other damages.
Do not cover the air vents when the equipment is in operation. It may cause
overheating and damage to the equipment.
• Exterior 60cm x35cm x 20cm / (HxDxW)

• Volume ~42 litres
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• PC tray table
• The PC tray table is attached to the waist and shoulder straps. See image
below. Adjust the straps so that the PC tray is in a comfortable position.
Figure 5. Attaching the PC tray table to Nemo Backpack.
• Backpack
• Foldable rain cover can be found in the top pocket. Open the pocket and pull
the rain cover over the backpack. After use, let the cover dry, wrap up the rain
cover, and place in pocket.
Figure 6. Nemo Backpack with rain cover.
The products cannot be operated in the rain. Nemo Backpack rain coat is intended to
be used only to protect the instruments in case of unexpected rain. Using products in
rain may result in water exposure and damage to the instruments.
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• You can also place a GPS antenna in the top pocket.

• Room for test laptop and PC tray table (during transportation.
• Test terminals are placed in the main chassis and side pockets.
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• Front pocket
• Room for the cigarette lighter power cable. The cable can also be placed in the
accessory bag.
• Bottom of the backpack with the air vents
Do not cover the air vents when the equipment is in operation. It may cause
overheating and damage to the equipment. The air vents are located at the bottom of
the backpack so make sure that the backpack is not placed upright, for example, on a
car seat.
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3.1.2 Standard accessories

• Nemo Backpack accessory kit (shoulder bag)
• AC/DC power supply with power cords (EU, UK and US)

• Adapter cable for power supply (connected to AC/DC power supply)
• +12VDC cigarette lighter power cord
• Torx key
o The Torx key is used the detach the panels where the test devices are
attached. Normally there is no need to detach the panels, but in case you are
installing a scanner to the system or need to do some maintenance on the
scanner, it is best to remove the panels. Please refer to chapter Connecting a
scanner to the system in the field.
• USB copy protection dongle (with dongle license) found in the front pocket
Figure 7. Nemo Backpack AC/DC power supply and cable.
3.1.3 Optional accessories

Nemo Backpack Optional Power Kit
• With the optional power kit you can double Nemo Backpack’s running time.
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• The kit includes:

• 3 x Li-ion 10.8V 6.8Ah, 73Wh (NF2040HD34) batteries
• Desktop battery charger 1-bay CH4000A
• Desktop battery charger 2-bay CH4040A
• Power cords for desktop chargers EU, UK and US
Figure 8. Nemo Backpack optional power kit excluding batteries.
The power kit will be placed in the accessory bag as seen below.
Do not place any other items in the pockets with the batteries. Doing so may damage
the batteries.
Figure 9. Nemo Backpack optional power kit in the accessory bag.
• Tablet PC (Lenovo/ Dell) with Intel i7 processor or similar
3.2 Nemo Backpack technical specifications

Nemo Backpack
• Interfaces
• Four USB 3.0 compliant B ports (In)
• 16 USB 3.0 compliant charging data ports (Out)
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• Main power switch/LED

• Neutrik +12V lockable power connector (powerCON TRUE1
http://www.neutrik.com/en/video/powercon/nac3fx-w)
• Two +12VDC auxiliary cigarette lighter outputs
• Complies with the following standards
• EMC
• EN 61000-4-2 Electrostatic Discharge (ESD) Surge Immunity Test
• EN 61000-4-3 Radiated RF Electromagnetic Field Immunity Test
• EN 61000-4-4 Electrical Fast Transient/ Burst Immunity Test
• EN 61000-4-5 Surge Immunity Test
• EN 61000-4-6 RF Conducted Immunity Test
• 61000-4-8:2010 Power Magnetic Fields Immunity
• EN 61000-4-11 Voltage DIPs and Interruptions, EN55011 Conducted
Emissions Class A
• Automotive EMC
• EN50498 Radiated Disturbances
• Conducted transients and surges ISO 7637-2:200
• Vibration/ Environment
• IEC/EN 60068-2-64 Random vibration
• IEC/EN 60068-2-27 shock
• IEC/EN 60068-2-29 bump
• IEC/EN 60068-2-2 Hot environment
• IEC/EN 60068-2-1 Cold environment
• IEC/EN 60068-2-14 Change of Temperature (shock)
• IEC/EN 60068-2-30 Damp heat cyclic
• Safety
• EN 61010-1:2010
• Ingress protection: IP22
3.2.1 Power specification

• Input: +12VDC nominal (10-17 V DC range), max 15A
• Battery capacity: 3 x Li-Ion 6.8Ah, 73Wh (total 20.4Ah)
• Battery low voltage warning. Audible warning approx. Trigger about 10 min before
batteries run out. Voltage threshold 9.5V.
• Charging indicators
Note that the same power source should not be shared with Nemo Backpack and
other devices, especially if a scanner is connected to Nemo Backpack (for example, if
a +12V cigarette lighter socket is used as power source).
Check the fuse rating of the test vehicle’s cigarette lighter socket (typically something
between 10 A and 20 A). If the fuse rating is 10 A, there is a chance that the fuse
blows.
3.2.2 Backpack operating temperature

• For Nemo Backpack: -10°C- +40°C
• For Tablet PC and UEs, please check the operating temperatures from the device
vendor.
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3.2.3 Computer requirements

• PC (IBM or Dell recommended) with Windows® 7 (32/ 64-bit), Windows 10 (64 bit)
• For multi-data and voice quality measurements Intel® Quad Core processor i7
2.26GHz or higher recommended
• 512MB RAM minimum, 1GB RAM recommended
• 100MB of free hard disk space for installation and use, 1GB recommended
3.2.4 Supported devices

• Test terminals and modems with USB ports (1-12)
• USB GPS receiver
• 1-2 scanning receivers (1-2 R&S TSME scanners, with other models the maximum is
one)
3.3 Nemo Backpack batteries

Please check the latest product information and user notes for the batteries from
http://www.inspired-energy.com/.
The batteries are shipped from Keysight with between 30% and 50% rated capacity and this
provides a minimum of 6 month shelf life when stored at 25°C (77F). If the storage
temperature exceeds 25°C (77F) over the 6-month period, the shelf life will be reduced and
provisions should be made to recharge the battery periodically.
Given normal storage and usage, the user can expect the battery to deliver 80% or more of its
initial capacity after 300 charge/discharge cycles where the charge phase is CC/CV 4000mA,
16.8 +/- 0.05V and the discharge is 1320mA down to 2.9V/Cell at 25°C.
Store in a cool, dry and well-ventilated area. Disposal regulations vary for different countries.
Dispose of in accordance with local regulations or return to Keysight Finland.
3.3.1 Precautions for handling and use

• Avoid shorting the battery
• Do not immerse in water
• Do not disassemble or deform the battery
• Do not expose to fire, or dispose of in fire
• Avoid excessive physical shock or vibration
• Keep the product out of reach of children
• Only charge the battery in an approved Nemo Walker charger
• Never use a modified or damaged charger
• Use only for the specified use
• Store in a cool, dry, well-ventilated area
• Never use a battery that has been damaged
• 0% Cd, 0%Hg, 0%Pb
• Each battery contains <8g of equivalent Lithium
3.3.2 Discharge
Measurement duration is from 2h to ~7h depending on test configuration. Maximum
measurement duration varies depending on device configuration, operating temperature,
cellular technology, network quality, and used data protocol. Measurement duration times
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exclude the control PC. With hot-swappable batteries measurement can be doubled. Always
use Nemo Backpack with all three batteries in use. If only one battery is in use, it will overheat.
Furthermore, the three batteries should have equal charge levels. In other words, do not use a
nearly empty battery with fully charged batteries.
Figure 10. Battery discharge operating limits.
3.3.2.1 LCD indication

The battery can directly display the capacity information. The battery capacity is displayed as
the relative SOC. Each LCD segment represents 20 percent of the full charge capacity. The
LCD pattern definition is given in the table below. If the battery voltage is low, there will be no
LCD indication. During charge, the most significant segment will blink.
Figure 11. Batteries in Nemo Backpack.
3.3.2.2 Charging durations

• Nemo Backpack with +12VDC or AC/DC charger ~ 4 hours
• Desktop charger CH4000/ 4040 ~3.5 hours
The system has intelligent charging control which will disable charging when the system
current consumption exceeds the rated 15A maximum. This may cause extended charging
duration when system has heavy load from the measurement devices and for example is
charging the test terminal batteries.
The primary protection circuit also provides over-temperature protection and will prevent the
battery from charging at temperatures =>54°C. Once the battery temperature has cooled to
<=45°C, it will again allow charging.
When charging and measuring with the system simultaneously (for example, when
using the system inside a vehicle) it is advised to open the backpack. Otherwise the
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inside temperature can raise above 54°C which will prevent the batteries from
charging.
3.3.3 Low voltage indicator and battery hot swap

Nemo Backpack has a low voltage indicator that will sound a low voltage alert every ten
seconds approximately ten minutes (at 22°C) before batteries run out. When you hear the alert
the first time, it is highly recommended to end the ongoing measurement or connect the
system to a charger using either a +12V power cable with a cigarette lighter adapter (in a
vehicle) or the 110V/220V AC/DC charger.
Batteries can also be changed during a measurement, that is, hot swapped. Remove empty
batteries one at a time and replace with fully charged back-up batteries within five minutes
from the first low voltage alert. If more than five minutes has passed from the first alert, there is
the danger that power will be cut off when you remove a battery.
Please note that ten minutes is only an estimate based on the voltage of the battery.
The voltage can drop even quicker depending on the load and operating temperature.
3.3.4 Charging Nemo Backpack

1. Connect the Nemo Backpack power cable to the power connector (see Figure 12).
Adjust the plug to fit the grooves in the connector, push and turn it to the left until it
locks to place. Similarly, when you want to remove the cable connector from the
connector panel, lift and turn the grey part of the plug until it is released, and pull it up.
Figure 12. Power connector in Nemo Backpack.
2. Connect the other end of the cable to the car +12V socket.
3. It is possible to charge the Nemo Backpack and terminal batteries during
measurements and also in standby mode.
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The system is designed to protect the equipment from overloading. If the total current
consumption exceeds 15A, the system automatically stops charging the Li-Ion
batteries of the backpack. This may occur, for example, if both the test terminal
batteries and the backpack batteries are empty. In this case, the terminal batteries are
charged first and when the current consumption drops below 15A, the backpack
batteries are charged as well.
The primary protection circuit of the backpack batteries provides protection from
overheating and will prevent the battery from charging at temperatures above 54°C.
Once the battery temperature has cooled below 45°C, charging will resume.
3.3.4.1 Desktop chargers
Desktop chargers are optional and are not included in the standard package. The desktop
chargers can be ordered separately. Please refer to the separate user documents for the
chargers. You will find them on the Nemo Outdoor product CD and from the manufacturer’s
website http://www.inspired-energy.com.
Figure 13. Dual desktop charger and the cables included in the delivery.
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Figure 14. Single desktop charger and the cables included in the delivery.
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4 Setting up the Nemo Backpack system
4.1 Starting Nemo Backpack

Prior to connecting the test devices to the system, make sure that the drivers for the
test devices have been installed. Refer to the separate Nemo Scanner User Guide
and to the Nemo Outdoor Device Configuration Guide documents for instructions. If
you purchased the laptop from Keysight, all drivers are pre-installed.
Please note that the air vents at the bottom of the backpack must not be covered or
blocked. Blocking the air flow will lead to overheating and may cause damage to the
system.
Upon your purchase of the Nemo Backpack and test devices, you will receive the system
semi-configured. This means that the data cables as well as the optional scanner have been
set up for you. A cable connects the two USB hubs, and the hubs are connected to the laptop:
from Down A (on left) to Up 1 (on right) (red line) and from Up 0 (on left) to control laptop
(green line) (see Figure 15).
However, you will need to set up and connect your test devices with Nemo Outdoor. The
following instructions will guide you through this process.
1. Open the top of the Nemo Backpack. Insert three fully charged batteries and secure
them with rubber bands.
Please note that the batteries are not fully charged when the product is delivered so
make sure to charge the batteries before use. Always insert all three batteries.
Be careful to insert the batteries the right way so that the small flag in the battery
points towards the USB hubs (see Figure 15). The battery will slide into place easily
when inserted correctly. Do not use force to avoid damage to the equipment.
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Power switch
Batteries
Down A
Up 1
PC power Down A
Up 1 Up 0, connected to
laptop
Up 0
Figure 15. Nemo Backpack. View from top.
2. Switch on the Nemo Backpack unit from the main power switch. The switch is located
on top of the chassis, next to the batteries (see Figure 15). When power is on, the LED
next to the switch lights up.
When power is switched on, there is a 1-2 second delay before the LED lights up
during which the system checks that the input voltage and temperature are within
operating limits (voltage between 9.5 VDC and 17 VDC, temperature below 70°C). If
the voltage and temperature are not within limits, the system will not start up.
Check the battery levels from the batteries (each battery has a LCD display). If the
batteries are not fully charged, please charge them. Refer to chapter Charging Nemo
Backpack.
3. Start your measurement laptop. Connect the USB hub to the laptop with a USB data
cable attached to the left shoulder strap (see Figure 16).
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Figure 16. USB cable that connects the laptop and the USB hub. The cable is attached to the
left shoulder strap of the backpack.
4. Also connect the optional scanner Ethernet cable. If the scanner uses a USB interface,
it is already connected to the internal USB hub. Attach the Ethernet cable to either
shoulder strap.
5. If you are starting Nemo Backpack for the first time, you will need to configure and
start phones one by one. Follow the instructions below. If you have already used
Nemo Backpack before, please go to step 6.
Please note that you will need to insert batteries to all terminals. The batteries are
delivered in their original packages.
a. Attach the test terminals to the numbered holders. Terminals and cables are secured
to the holders with elastic bands.
b. Switch on power to the first phone and only after the phone has started, connect the
data cable and switch on the hub. Wait that the driver installation is finished. Then
switch on the next phone, connect its data cable, and switch on the HUB.
Depending on the device, the USB cable is either USB-C or Micro USB model. By
default, the Nemo Backpack delivery includes Micro USB cables. If a device requiring
a USB-C cable is included in the delivery, the cable will be preinstalled to the USB
hub.
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c. If you are measuring with nine terminals, connect four or five devices to both USB
hubs.
If the main power of the backpack is turned on prior to turning on the test handsets
already connected with the USB data cable, the control PC does not recognize the
test devices. In this case, disconnect/reconnect the USB data cable(s) from the control
PC.
6. Switch on the test terminals. Terminals and cables are secured to the holders and side
pockets with elastic bands.
Figure 17. Nemo Backpack terminal holders.
7. Connect the data cables to the test terminals one by one. Wait that the driver
installation is finished before connecting another device.
8. If you purchased a scanner with Nemo Backpack, the scanner is pre-installed in the
Nemo Backpack chassis. See the Nemo Scanner Guide and Nemo FSR1 User
Manual for more information on how to connect scanners with Nemo Outdoor.
9. Insert the copy protection dongle to your Nemo Outdoor laptop or alternatively to USB
hub port and start Nemo Outdoor.
Make sure that the laptop meets the software and hardware requirements.
10. Use the Autodetection tool in Nemo Outdoor to add all the connected devices to Nemo
Outdoor. If the autodetection fails, refer to the Device Configuration Guide for detailed
instructions on how to add the device in Nemo Outdoor manually.
11. Put on the backpack and attach the PC tray to the backpack. See Figure 5.
The Nemo Backpack contains pockets for scanner antennas. Place antennas in the
pockets.
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5 Mounting Antennas
By default the internal antennas of the test terminals are used in measurements. Scanner
antennas can be placed in backpack pockets located on the sides and at the back. The
antenna model used with scanners is Panorama TPD-BC3G-26 or similar.
Electrical Data
2G/3G/4G Frequencies 698-960/1710-2700MHz
Typical VSWR <2:1
Peak Gain (dBi) 2
Max Input Power (W) 20
Pattern Omni-directional
Ground Plane Independent Yes
Mechanical Data
Available Colors Grey
Length (mm) 165
Width (mm) 32
Height (mm) 7
Operating Temperature -30 / + 70°C
Mounting Data
Mounting Type Glass Mount; Adhesive Mount
Mounting Method Adhesive Pad
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6 Maintenance
It is advisable to regularly check and readjust the straps that attach the mechanical frame to
the backpack.
Sometimes (e.g., when installing a scanner to the system) it is necessary to detach the phone
panels from the assembly. To do this, you will need a Torx key (size TX20). The key is
included in the Nemo Backpack delivery.
When tightening the Torx screws, the torque should be below 7Nm.
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6.1 Connecting a scanner to the system in the field

Different scanners are connected to the system differently. If a scanner is ordered afterwards
and needs to be connected to the system in the field, see instructions below.
• PCTEL scanners are connected to the hub with a USB cable.
• All other scanners have an Ethernet cable which must be routed from the backpack to
the control PC.
1. Push the scanner to the bottom of the rack from the side.
2. Power supply of the scanner will be on the right side of the rack.
3. Place the scanner to the centre of the rack. Fasten the scanner with velcro making
sure that cabling does not get stuck under the scanner. Make sure that the scanner is
fastened securely.
28
4. Insert the scanner’s cabling to the power supply of the rack.
5. The scanner is fully assembled.
29
7 Troubleshooting
7.1 Issue with hub downstream USB port power

The USB hub occasionally leaves the hub downstream USB port power off when the hub is
started after a long period of being powered down.
Please download the Acroname software package from here:

https://acroname.com/system/files/software/brainstem_dev_kit_mswindows_i386_1.zip
After unzipping the file, you will find a tool called Hubtool under the /bin folder which will allow
you to connect to the hub and check the status of each port. With the Hubtool you can switch
on each individual port and save the configuration.
7.2 Error with six or more USB devices

With new laptops an error may occur when six or more USB devices are connected to the
laptop.
The current of the USB hub used by the laptop exceeds the max. value per device and the
driver blocks additional devices. This applies especially to the USB 3.0 host controllers based
on the Intel chipset.
The issue can be fixed by uninstalling the Intel USB 3.0 host controller driver.
Note that especially with Lenovo computers, the driver is automatically installed with
system updates. Automated updates should be disabled.
30
8 Technical Support
If you have questions on or beyond this documentation about Nemo tools, please contact our
technical support service through Nemo Support Portal at http://nemo.support.keysight.com,
call us or send us an email at nemo.support@keysight.com. Note that for full support you need
to have the Maintenance Agreement.
8.1 Nemo Support Portal

Nemo Support Portal is a web interface for technical support, product-related questions, and
RMA requests. It offers a fast and convenient way to reach our technical support team and
submit repair, warranty repair, and calibration requests. Customers can open a support ticket,
follow the status of existing tickets, and request technical support 24/7/365. Furthermore, the
Nemo Support Portal includes a Knowledge Base for the most frequent and latest topics on
Nemo Products. Submitting a ticket via Nemo Support Portal ensures that our technical
specialists have all the necessary information available to solve your support case, resulting in
faster response times.
Please go to http://nemo.support.keysight.com to access the portal and click Request access
to obtain a password to the system.
8.2 Phone and email support

During the warranty period, the phone support related to potential software errors is free of
additional charge. Registered users with a valid Maintenance Agreement are entitled to full
support. For a list of service locations, please visit http://www.keysight.com/find/assist
Nemo Support Portal is the preferred channel for technical support requests, but you can also
send us an email to nemo.support@keysight.com. When emailing, please let us know the
number of your Software Maintenance and Support Agreement.
8.3 Locations for Keysight Technologies

Online assistance: http://www.keysight.com/find/assist
Should the Declaration of Conformity be required, please contact a Keysight Sales

Representative, or the closest Keysight Sales Office. Alternately, contact Keysight at:
www.keysight.com.
This information is subject to change without notice.

© Keysight Technologies Finland, Ltd. 2017-2020
Published in Finland, June 2020
NTA00000A-90004
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Keysight Nemo Backpack: User Guide

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Keysight Nemo Backpack

1 Safety Instructions ................................................................................................................................ 5

The product is not intended for outdoor use.

Operating temperature is -10°C- +40°C

Attach the backpack in a vehicle with seat belts.

2 Hardware and Software Requirements

3 Nemo Backpack System Description

Benchmarking measurements can be performed on several technologies and networks

3.1 Nemo Backpack system components

AUX +12VDC outputs Main PWR switch/ Selection

AUX PWR connector (In)

Air vents (at the bottom)

Figure 1. Nemo Backpack system components.

Figure 2. AC/DC power supply MW GST280A15-C6P and adapter cable.

Figure 3. High-quality +12VDC cigarette lighter power cable.

Adjustable shoulder and

Side pockets on either side

Figure 4. Nemo Backpack description.

• Exterior 60cm x35cm x 20cm / (HxDxW)

Figure 5. Attaching the PC tray table to Nemo Backpack.

Figure 6. Nemo Backpack with rain cover.

• You can also place a GPS antenna in the top pocket.

• Bottom of the backpack with the air vents

3.1.2 Standard accessories

• AC/DC power supply with power cords (EU, UK and US)

Figure 7. Nemo Backpack AC/DC power supply and cable.

3.1.3 Optional accessories

• The kit includes:

Figure 8. Nemo Backpack optional power kit excluding batteries.

Figure 9. Nemo Backpack optional power kit in the accessory bag.

• Tablet PC (Lenovo/ Dell) with Intel i7 processor or similar

3.2 Nemo Backpack technical specifications

• Main power switch/LED

3.2.1 Power specification

3.2.2 Backpack operating temperature

3.2.3 Computer requirements

3.2.4 Supported devices

3.3 Nemo Backpack batteries

3.3.1 Precautions for handling and use

Figure 10. Battery discharge operating limits.

3.3.2.1 LCD indication

Figure 11. Batteries in Nemo Backpack.

3.3.2.2 Charging durations

3.3.3 Low voltage indicator and battery hot swap

3.3.4 Charging Nemo Backpack

Figure 12. Power connector in Nemo Backpack.

4 Setting up the Nemo Backpack system

4.1 Starting Nemo Backpack

Figure 15. Nemo Backpack. View from top.

Figure 17. Nemo Backpack terminal holders.

6.1 Connecting a scanner to the system in the field

4. Insert the scanner’s cabling to the power supply of the rack.

5. The scanner is fully assembled.

7.1 Issue with hub downstream USB port power

Please download the Acroname software package from here:

7.2 Error with six or more USB devices

8.1 Nemo Support Portal

8.2 Phone and email support