TOPIC: Module 1.

Introduction
Title of the seminar: Introduction. Becoming an effective communicator
Name of the tutor: George Kuodza
Duration: 2hours
Audience: 2nd year students
Goals:
general: to help them understand the importance of communication skills medical practice , to
learn and practice how to communicate
special goals:
 Knowledge: to teach students techniques of communication
 practical skills: to practice techniques of communication on one another
 changing attitude: to understand that communication is important to every physician no
matter the speciality and the level of knowledge

Methodology of the seminar:

5 minutes Short introduction of the topic and goals of the seminar.

3-5 minutes Ice breaker: Introduce the person who is next to you and what sort of career they
would like to be?

5-10minutes – Answer questionnaire on communication

10-15 min Brain storming: write down the participants ideas on the flipchart/blackboard:
“what is communication” “what do you know about it” “can one tell the difference between a
good communicator and a bad one”

20-30 minutes Theory presentation(Slide show) (verbal vs non-verb communication, reflective

listening, being empathic, )

20-30 minutes Interactive:

Work in pairs with vignettes followed by aquarium of 2 pairs . Discussion: What went well
during conversation? What could be done better?

5-15 minutes Feedback from each participant: “What was new for me today? What did I
learn/practice? What will I introduce into my future practice?”

Results: we expect each participant:

 learn techniques of effective communication .

Assesment
Knowledge Skills Attitudes
Use Observed performance Feedback
questionnaire
and compare
results before
and after

References
1. BATES’ GUIDE TO PHYSICAL EXAMINATION AND HISTORY TAKING, 8TH EDITION
2. Clinical Skills Lecture Notes, Blackwell 4th Edition 2003
3. OPTIONS FOR THE DELIVERY OF EDUCATIONAL INTERVENTIONS. THE ADVANTAGES
AND DISADVANTAGES OF THESE OPTIONS Pavlo Kolesnyk, MD PhD,