Assignment 1

1. Speedy swift is a package delivery services that serves the greater Atlanta, Georgia,
metropolitan area. To maintain customer loyalty, one of Speedy Swift’s performance objective is
on-time delivery. To monitor its performance, each delivery is measured on the following scale:
early (packaged delivered before the promised time), on-time (package delivered within 5
minutes of promised time) late (package delivered more than 5 minutes past the promised time),
lost (package never delivered). Speedy Swift’s objective is to deliver 99% of all packages either
early or on-time. Another objective is to never lose package.
Speedy collected data for the last month’s performance and it is provided in Prob2_26 Data.xlsx
a) What scale is used to measure delivery performance ? What kind of variable is delivery
performance?
b) Construct a frequency table for delivery performance for last month.
c) Construct a relative frequency table for delivery performance for last the month.
d) Construct a bar chart and pie chart for the frequency table for delivery performance for the last
month.
e) Analyze the summaries and write an evaluation of the last months performance as it relates to
Speedy Swifts performance objectives. Write a general recommendation for the further analysis.

2. Merrill Lynch recently completed a study regarding the size of online investment portfolios
for a sample of clients in the 40-50 year age group. The data on value of all investments in
thousands of dollars for 70 participants in the study is given in the file Prob2_44 Data.xlsx
a) Organize the data into a frequency distribution ?
b) Draw the histogram and interpret your results ?