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    What Is A Process?: Seeing Work As Processes

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    Ashish
    This document discusses processes and process thinking. It states that all processes transform inputs into outputs and that processes are interconnected. It also notes that considering work as processes means recognizing that individual work affects others and small improvements can make a difference. The document provides questions to consider when analyzing a process, such as what the inputs and outputs are, how the process is currently measured, and who are the customers and suppliers. It emphasizes that process management can improve understanding and control of processes.

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    What Is A Process?: Seeing Work As Processes

    Uploaded by

    Ashish
    27 views2 pages
    This document discusses processes and process thinking. It states that all processes transform inputs into outputs and that processes are interconnected. It also notes that considering work as processes means recognizing that individual work affects others and small improvements can make a difference. The document provides questions to consider when analyzing a process, such as what the inputs and outputs are, how the process is currently measured, and who are the customers and suppliers. It emphasizes that process management can improve understanding and control of processes.

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    This document discusses processes and process thinking. It states that all processes transform inputs into outputs and that processes are interconnected. It also notes that considering work as processes means recognizing that individual work affects others and small improvements can make a difference. The document provides questions to consider when analyzing a process, such as what the inputs and outputs are, how the process is currently measured, and who are the customers and suppliers. It emphasizes that process management can improve understanding and control of processes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    27 views2 pages

    What Is A Process?: Seeing Work As Processes

    Uploaded by

    Ashish
    This document discusses processes and process thinking. It states that all processes transform inputs into outputs and that processes are interconnected. It also notes that considering work as processes means recognizing that individual work affects others and small improvements can make a difference. The document provides questions to consider when analyzing a process, such as what the inputs and outputs are, how the process is currently measured, and who are the customers and suppliers. It emphasizes that process management can improve understanding and control of processes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 2

    8/15/17

    What is a Process?
    Input Output Customer
    Supplier Activity

    SEEING WORK AS PROCESSES


    • Processes exist to accomplish work and tasks
    • All processes transform inputs into outputs
    • Processes are both connected and
    interdependent

    What is a Process?
    Input Output Customer
    Supplier Activity

    IMPLICATIONS OF PROCESS THINKING


    • You are affected by the work of other
    • Your work affects other
    • Small improvements make a difference
    • Process improvement demands
    communication and teamwork

    What is a Process?

    1
    8/15/17

    What is a Process?
    Questions to Ask:
    • What is the input? - Information, materials, information
    systems, policies and procedures used and/or
    produced?
    • What is transformed?
    • What are the outputs?
    • How is the process measured today?
    • What are the failure points?
    • What decisions are made?
    • Who are the customers and suppliers?

    What is a Process?

    Process Management
    • Improves understanding and control
    • Facilitates planning and organization

    What is a Process?
    Key Ideas:
    • Walk the process, talk to associates
    • Don’t over do it – Find what’s best for the project
    • Boundaries unclear? Talk to your champion or
    sponsors
    • YOU need to create the process map
    • Make maps living documents, visible

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