Alkan Health Science Technology and Business Collage

Organizational Behavior Work sheet

Questions on Chapter one

1. What is an organization and organization as open system?
2. What is behavior?
3. What is organizational behavior, OB?
4. What are the four major models (frame works) that organizations operate their human
resources? List and discuss.
5. Write three levels of study in OB?
6. What is the importance of workforce?
7. What are the major workforce diversity categories?
8. List down Mintxberg’s ten management roles and discuss the importance of each role for
organizational achievement.
9. What is the difference between manager and leader?
10. What does it mean by ethical dilemma?
11. List and discuss various ethical issues.
12. What are the challenges and opportunities for organization behavior?
13. List internal and external factors that influence results of organization and discuss how
each factor affects.

Questions on Chapter two

1. What are the three basic theoretical contributions to understand an organization
2. In your own words shortly discuss the core points of
 F.W.Taylor theory
 Fayol theory and
 M. Weber theory.

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Questions on Chapter three
1. Define individualism and collectivism
2. List down the biographical characterizes that determine individual behavior
3. Define personality
4. List and discuss the three personality determining factors
5. What are the big five personality dimensions?
6. List and discuss personality attributes that influence organizational behavior
7. What does it mean by perception?
8. What are the processes to make a rational decision?
9. Define group and team. Discuss their differences and similarities
10. Discuss Tuckman’s five stage theories of group development
11. What is synergy?

Questions on Chapter Four

1. Define organizational structure.
2. Write the four basic organizational dimensions that display in organizational chart
3. What does it mean by closed and open system in organizational metaphors?
4. What are the key concepts in organization management?
5. What are the factors that affect organizational design?

Questions on Chapter Five

1. List and discuss theories of leadership
2. Write the four types of leadership and discuss
3. Write the key characteristics of transformational leaders

Questions on Chapter six

1. What is the main objective of organizational change?
2. List down internal and external forces of change
3. Write types of changes in an organization
4. What are the key organizational change components?
5. What are the target elements of change?
6. List and discuss the Kotter’s steps for leading organizational changes (refer a book, leading
change, J. P. Kotter, 1996)

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 7. What are the leading reasons why people resist change?

Questions on Chapter seven

1. Define organizational culture
2. What does it mean when we say “organizations culture is difficult to change”?
3. What are the four functions of organizational culture?
4. What is the difference between culture and cultural value?
5. Write types of organizational culture?
Questions on Chapter eight
1. Define conflict and negotiation
2. What are conflict processes
3. Describe the five conflict handling intentions
4. What is the difference between distributive and integrative bargaining?
5. Describe the five steps in the negotiation process

3|Page Prepared by:- Mastewal Baye