Professional Documents
Culture Documents
2 - 2020 QFD Matriz Blanco
2 - 2020 QFD Matriz Blanco
All turquoise cells are to be entered by the user. Other values are automatically calculated, and do not need to be
Cells with red marks in the upper right corner have comments, let the mouse hover over these cells to read the com
This spreadsheet is locked/protected in order to keep the cells with equations from being changed. If a cell need to
selecting the workbook you wish to unlock, click on "Tools", highlight "Protection", and select "Unprotect Sheet". Th
The final House of Quality can be found on the HOQ 1Final worksheet.
Often this first House of Quality is followed by other matrices. For products, the product target values are translated
process target values are translated into functional requirements, design requirements and key process variables. W
ate:
r these cells to read the comments to further explain the contents of a cell.
g changed. If a cell need to be altered, the spreadsheet first needs to be unlocked/unprotected. Do this by
elect "Unprotect Sheet". The sheet will then be unlocked so alterations can be made.
aluation of how well your current process/product meets that requirement, and an evaluation of how well the
ustomer and is often referred to as the Voice of the Customer
echnical requirements related to the customer requirements. Units for each requirement should be input
target values are translated into parts targets, process targets and production settings. For processes, the
and key process variables. We have included the process type in this workbook.
Customer
Requirement # Customer Requirements
1
2
3
4
5
6
7
Technical Customer
Requirement # Requirement # Technical Requirements
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
Relative Importance 1-3-9 Our Product/Service Competitor A Competitor B
Design Requirements
Competing Service/Product
Competing Service/Product
Our Service/Product
Customer Requirements
B
Importance Weighting 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Measurement Units
Our Value
Competitor A
Competitor B
Target Specification Values
12
10
8
Our Value
Competitor A
6 Competitor B
Target Specification Values
0
House of Quality for _Low cost
0
0 0
0 0 0
0 0 0 0
0 0 0 0 0
+ Positive or Reinforcing R 0 0 0 0 0 0
- Negative or Tradeoff Rel 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
Design Requirements
Our Service/Product
Service/Product A
Service/Product B
Competing
Competing
Customer Requirements
Importance Weighting 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Relative Importance Weighting ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ###
Measurement Units
Our Value
Competitor A
Competitor B
Target Specification Values
12
10
8
Our Value
Competitor A
6 Competitor B
Target Specification Values
0
House of Quality for _Low cost
0
0 0
0 0 0
0 0 0 0
0 0 0 0 0
+ Positive or Reinforcing R 0 0 0 0 0 0
- Negative or Tradeoff Rel 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
Technical Requirements
Our Service/Product
Service/Product A
Service/Product B
Competing
Competing
Customer Requirements
Importance Weighting 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
Relative Importance Weighting ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ###
Measurement Units
Our Value
Competitor A
Competitor B
Target Specification Values
12
10
8
Our Value
Competitor A
6 Competitor B
Target Specification Values
0
Matrix 2
Functional Requirements
Functional Requirement
Functional Requirement
Functional Requirement
Functional Requirement
Functional Requirement
Functional Requirement
Relative Weight
Technical Requirements
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Functional Requirement
Functional Requirement
Functional Requirement
Total
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Design Requirement
Design Requirement
Design Requirement
Design Requirement
Design Requirement
Design Requirement
Functional
Relative Weight
Requirements
Design Requirement
Design Requirement
Design Requirement
Total
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
Total
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!
#DIV/0!