Network 3D Blu-Ray™ Sound Bar: Service Manual

Internal Use Only
Website http://biz.lgservice.com
SERVICE MANUAL
Network 3D Blu-ray™
Sound Bar
SERVICE MANUAL
MODEL: HLX56S (HLX56S/ SHX56-D)

MODEL: HLX56S
(HLX56S/ SHX56-D)
CAUTION
BEFORE SERVICING THE UNIT, READ THE “SAFETY PRECAUTIONS”
IN THIS MANUAL.
P/NO : AFN75474470 APRIL, 2011

CONTENTS
SECTION 1 ........ SUMMARY

SECTION 2 ........ ELECTRICAL
SECTION 3 ........ CABINET & MAIN CHASSIS
SECTION 4 ........ BCM7633 F/E LOADER PART
SECTION 5 ........ REPLACEMENT PARTS LIST
1-1
SECTION 1
SUMMARY
CONTENTS
PRODUCT SAFETY SERVICING GUIDELINES FOR BLU-RAY DISC HTS PRODUCTS ...................... 1-3
SERVICING PRECAUTIONS .......................................................................................................................... 1-4

• GENERAL SERVICING PRECAUTIONS
• INSULATION CHECKING PRODEDURE
• ELECTROSTATICALLY SENSITIVE (ES) DEVICES
HIDDEN KEY MODE........................................................................................................................................ 1-5
SOFTWARE UPGRADE .................................................................................................................................. 1-6
FIRMWARE UPDATE FOR WIRELESS DEVICE ......................................................................................... 1-7
NETWORK UPDATE ....................................................................................................................................... 1-8
SPECIFICATIONS .......................................................................................................................................... 1-11
1-2
PRODUCT SAFETY SERVICING GUIDELINES
FOR BLU-RAY DISC HTS PRODUCTS
IMPORTANT SAFETY NOTICE
This manual was prepared for use only by properly trained audio-video service
technicians.
When servicing this product, under no circumstances should the original design be
modified or altered without permission from LG Corporation. All components should
be replaced only with types identical to those in the original circuit and their physical
location, wiring and lead dress must conform to original layout upon completion of
repairs.
Special components are also used to prevent x-radiation, shock and fire hazard.
These components are indicated by the letter “x” included in their component des-
ignators and are required to maintain safe performance. No deviations are allowed
without prior approval by LG Corporation.
Circuit diagrams may occasionally differ from the actual circuit used. This way,
implementation of the latest safety and performance improvement changes into the
set is not delayed until the new service literature is printed.
TIPS ON PROPER INSTALLATION
CAUTION : Do not attempt to modify this product in any way. Never perform cus-
1. Never install any receiver in a closed-in recess, cubbyhole, or closely fitting shelf
tomized installations without manufacturer’s approval. Unauthorized modifications
space over, or close to, a heat duct, or in the path of heated air flow.
will not only void the warranty, but may lead to property damage or user injury.
2. Avoid conditions of high humidity such as: outdoor patio installations where dew
Service work should be performed only after you are thoroughly familiar with these
is a factor, near steam radiators where steam leakage is a factor, etc.
safety checks and servicing guidelines.
3. Avoid placement where draperies may obstruct venting. The customer should
GRAPHIC SYMBOLS also avoid the use of decorative scarves or other coverings that might obstruct
The exclamation point within an equilateral triangle is intended to ventilation.
alert the service personnel to important safety information in the
service literature. 4. Wall- and shelf-mounted installations using a commercial mounting kit must
The lightning flash with arrowhead symbol within an equilateral follow the factory-approved mounting instructions. A product mounted to a shelf
triangle is intended to alert the service personnel to the presence of or platform must retain its original feet (or the equivalent thickness in spacers) to
noninsulated “dangerous voltage” that may be of sufficient magnitude provide adequate air flow across the bottom. Bolts or screws used for fasteners
to constitute a risk of electric shock. must not touch any parts or wiring. Perform leakage tests on customized instal-
The pictorial representation of a fuse and its rating within an equi- lations.
lateral triangle is intended to convey to the service personnel the 5. Caution customers against mounting a product on a sloping shelf or in a tilted
following fuse replacement caution notice: position, unless the receiver is properly secured.
CAUTION : FOR CONTINUED PROTECTION AGAINST RISK 6. A product on a roll-about cart should be stable in its mounting to the cart.
OF FIRE, REPLACE ALL FUSES WITH THE SAME TYPE AND Caution the customer on the hazards of trying to roll a cart with small casters
RATING AS MARKED NEAR EACH FUSE. across thresholds or deep pile carpets.
SERVICE INFORMATION 7. Caution customers against using extension cords. Explain that a forest of exten-
While servicing, use an isolation transformer for protection from AC line shock. After sions, sprouting from a single outlet, can lead to disastrous consequences to
the original service problem has been corrected, make a check of the following: home and family.
FIRE AND SHOCK HAZARD
1. Be sure that all components are positioned to avoid a possibility of adjacent
component shorts. This is especially important on items trans-ported to and from
the repair shop.
2. Verify that all protective devices such as insulators, barriers, covers, shields,
strain reliefs, power supply cords, and other hardware have been reinstalled per
the original design. Be sure that the safety purpose of the polarized line plug has
not been defeated.
3. Soldering must be inspected to discover possible cold solder joints, solder
splashes, or sharp solder points. Be certain to remove all loose foreign par-
ticles.
4. Check for physical evidence of damage or deterioration to parts and compo-
nents, for frayed leads or damaged insulation (including the AC cord), and
replace if necessary.
5. No lead or component should touch a high current device or a resistor rated at 1
watt or more. Lead tension around protruding metal surfaces must be avoided.
6. After reassembly of the set, always perform an AC leakage test on all exposed
metallic parts of the cabinet (the channel selector knobs, antenna terminals,
handle and screws) to be sure that set is safe to operate without danger of
electrical shock. DO NOT USE A LINE ISOLATION TRANSFORMER DURING
THIS TEST. Use an AC voltmeter having 5000 ohms per volt or more sensitivity
in the following manner: Connect a 1500 ohm, 10 watt resistor, paralleled by a
.15 mfd 150V AC type capacitor between a known good earth ground water pipe,
conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC volt-
age across the combination of 1500 ohm resistor and .15 mfd capacitor. Reverse
the AC plug by using a non-polarized adaptor and repeat AC voltage measure-
ments for each exposed metallic part. Voltage measured must not exceed 0.75
volts RMS. This corresponds to 0.5 milliamp AC. Any value exceeding this limit
constitutes a potential shock hazard and must be corrected immediately.
1-3
SERVICING PRECAUTIONS
CAUTION: Before servicing the BLU-RAY DISC HTS covered Electrostatically Sensitive (ES) Devices
by this service data and its supplements and addends, read Some semiconductor (solid state) devices can be damaged
and follow the SAFETY PRECAUTIONS. NOTE: if unfore- easily by static electricity. Such components commonly are
seen circumstances create conflict between the following called Electrostatically Sensitive (ES) Devices. Examples of
servicing precautions and any of the safety precautions in this typical ES devices are integrated circuits and some field effect
publications, always follow the safety precautions. transistors and semiconductor chip components.
Remember Safety First : The following techniques should be used to help reduce the
incidence of component damage caused by static electricity.
General Servicing Precautions
1. Always unplug the BLU-RAY DISC HTS AC power cord 1. Immediately before handling any semiconductor compo-
from the AC power source before: nent or semiconductor-equipped assembly, drain off any
(1) Removing or reinstalling any component, circuit board, electrostatic charge on your body by touching a known
module, or any other assembly. earth ground. Alternatively, obtain and wear a commercially
(2) Disconnecting or reconnecting any internal electrical available discharging wrist strap device, which should be
plug or other electrical connection. removed for potential shock reasons prior to applying power
(3) Connecting a test substitute in parallel with an electro- to the unit under test.
lytic capacitor.
Caution : A wrong part substitution or incorrect polar- 2. After removing an electrical assembly equipped with ES
ity installation of electrolytic capacitors may result in an devices, place the assembly on a conductive surface such
explosion hazard. as aluminum foil, to prevent electrostatic charge buildup or
exposure of the assembly.
2. Do not spray chemicals on or near this BLU-RAY DISC HTS
or any of its assemblies. 3. Use only a grounded-tip soldering iron to solder or unsolder
ES devices.
3. Unless specified otherwise in this service data, clean elec-
trical contacts by applying an appropriate contact cleaning 4. Use only an anti-static solder removal device. Some solder
solution to the contacts with a pipe cleaner, cotton-tipped removal devices not classified as “anti-static” can generate
swab, or comparable soft applicator. electrical charges sufficient to damage ES devices.
Unless specified otherwise in this service data, lubrication of
contacts is not required. 5. Do not use freon-propelled chemicals. These can generate
an electrical charge sufficient to damage ES devices.
4. Do not defeat any plug/socket B+ voltage interlocks with
whitch instruments covered by this service manual might be 6. Do not remove a replacement ES device from its protective
equipped. package until immediately before you are ready to install
it. (Most replacement ES devices are packaged with leads
5. Do not apply AC power to this BLU-RAY DISC HTS and / or electrically shorted together by conductive foam, aluminum
any of its electrical assemblies unless all solidstate device foil,or comparable conductive material).
heat sinks are correctly installed.
7. Immediately before removing the protective material from
6. Always connect the test instrument ground lead to an the leads of a replacement ES device, touch the protective
appropriate ground before connecting the test instrument material to the chassis or circuit assembly into which the
positive lead. Always remove the test instrument ground device will be installed.
lead last.
Caution: Be sure no power is applied to the chassis or cir-
Insulation Checking Procedure cuit, and observe all other safety precautions.
Disconnect the attachment plug from the AC outlet and turn
the power on. Connect an insulation resistance meter (500V) 8. Minimize bodily motions when handling unpackaged
to the blades of the attachment plug. The insulation resistance replacement ES devices. (Normally harmless motion such
between each blade of the attachment plug and accessible as the brushing together of your clothes fabric or the lifting
conductive parts (Note 1) should be more than 1Mohm. of your foot from a carpeted floor can generate static elec-
Note 1 : Accessible Conductive Parts include Metal panels, tricity sufficient to damage an ES device.)
Input terminals, Earphone jacks,etc.
1-4
HIDDEN KEY MODE
AVAILABLE
HIDDEN MODE ENTRANCE KEY EXIT KEY DISPLAY
STATUS
PAUSE or HOME SYSTEM
DISPLAY SYSTEM 1+3+9+7+1+3+9+
SETUP MENU ON ※ 'Pause' Key INFORMATION
INFORMATION ENTER or MP2
FACTORY RESET (KEY,VERSION)
1.PLATFORM
INFORMATION
2.FATAL ERROR
MESSAGE
3.SYSTEM DEBUG
DISPLAY DEBUG (NO DISC or OPEN)
4+5+6+2+5+8+0 RETURN/PAUSE MESSAGE
INFORMATION and MENU OFF
4.LOADER DEBUG
MESSAGE
5.HDMI
CONNECTION
INFO
POWER ON Front 'STOP' +
EEPROM INITIAL Auto exit "E2P CLEAR"
STATUS RMC '0' for 5s
DVD FUNCTION
Front 'STOP' + "Locked" display
DOOR LOCK and POWER ON Toggling
RMC 'STOP' for 5s for 3s
STATUS
WIRELESS SPK POWER ON Front 'STOP' +
"REMATE"
REMATE STATUS RMC 'MUTE'
1-5
SOFTWARE UPGRADE
• Burn a DVD recordable disc or USB with a file that is named to “LG_HB_6100B33.ROM”.
• Insert a upgrading disc or USB.
• Show help message for disc upgrade as follows.
< in the case of Back End program & Front End program >
Press play key to upgrade and it will show progress information
After completing upgrade then power is off.
1-6
FIRMWARE UPDATE FOR WIRELESS DEVICE
1. WIRELESS MODULE UPDATE METHOD
Update must be performed without interference.
1) Select “1” on test band.
- You must select a band without interference.
2) USB update
- During the software update procedure, do not turn off the unit.
2-1) Copy the update file to the USB device after rename as “WIRELESS_HLX56.BIN”.
2-2) Insert a USB device and perform the update.
- It is indicated “SEND xx” during transmission (xx is progress rate %.).
- LED is turned off during RX writing.
※ In case of connection is unstable; In case of update is no response more than 20 seconds; Update fail.
※ At this time, turn off RX/TX then update will fail and the previous version of program will work.
- If RX update is finished, LED light is on.
- If TX update is finished, it is power off automatically.
2-3) If the update is finished, TX is power off. RX is turned on after LED light is off.
3) Remove the power cord. After 5 seconds, reconnect the cord and turn on TX.
4) Factory
4-1) Press set “STOP” + remote control “6” during 3 seconds to perform TX FACTORY.
- “WL RESET” appears on FLD.
4-2) Press PAIRING button on RX during 5 seconds.
- LED blinks blue and red alternately to 0.5 second intervals.
Condition:
1) Wireless module update must be performed without interference.
2) You must update after switching TEST BAND.
3) After wireless module update, you must perform TX/RX FACTORY.
2. WIRELESS MICOM UPDATE METHOD

Update must be performed without interference.
1) Select “1” on test band.
- You must select a band without interference.
2) USB update
- During the software update procedure, do not turn off the unit.
2-1) Copy the update file to the USB device after rename as “WIRELESS_MICOM_HLX56.HEX”.
2-2) Insert a USB device and perform the update.
- It is indicated “SEND xx” during transmission (xx is progress rate %.).
- “FINALIZE” indication is blinked to FLD of main set during RX MICOM writing.
※ In case of connection is unstable; In case of update is no response more than 20 seconds; Update fail.
※ At this time, turn off RX/TX then Micom update will fail and the previous version of program will work.
2-3) If the update is finished, RX LED is turned off and on. Main set is power off automatically.
3) Remove the power cord. After 5 seconds, reconnect the cord and turn on TX.
Condition:
1) Wireless module update must be performed without interference.
2) You must update after switching TEST BAND.
1-7
NETWORK UPDATE
You can update the firmware by connecting your unit device directly to the S/W update server.
Configuring Network Settings

To update the firmware by connecting your player directly to the S/W update server, your player must be
connected to network. If your player is not connected to network, make a physical connection.
1) Press Home on the Remote Control.
2) Press or to select the Setup mode.
3) Select Others --> Software Update
4) On the UPDATE window, press or ENTER to

check for the newest update.
(Checking will takes about one minute.)
Caution:
Pressing Enter while checking for the update will end
process
1-8
If newer version exists,
5) If newer version exists, the message

“A new update was found. Do you want to
download it?” appears.
Select OK to download the update.
(Selecting CANCEL will end the update.)
6) The player starts downloading the newest update

from the SBP server.
7) When downloading is completed, the message,

“Download is complete. Do you want to
update?” appears.
8) Select OK to start updating
1-9
9) Update will be processed
Caution :
Do not turn off the power during firmware update.
10) When update is completed, the message,

“Update is complete.” will appear, and the power
will turn off automatically after 5 seconds.
11) Turn the power back on.

The system now operates with the new version.
1-10
SPECIFICATIONS
• GENERAL
Power requirements Refer to main label on the rear panel.
Power consumption Refer to main label on the rear panel.
Dimensions (W x H x D) 1,000 x 95 x 207 mm
Net Weight (Approx.) 5.2 kg
Operating temperature 5 °C to 35 °C (41 °F to 95 °F)
Operating humidity 5 % to 90 %
• INPUTS/OUTPUTS
COMPOSITE 1.0 V (p-p), 75 Ω, sync negative, RCA jack x 1
HDMI IN/OUT (video/audio) 19 pin (Type A, HDMI™ Connector)
DIGITAL IN (OPTICAL) 3 V (p-p), Optical jack x 1
PORT. IN 0.5 Vrms (3.5 mm stereo jack)
• TUNER
FM Tuning Range 87.5 to 108.0 MHz or 87.50 to 108.00 MHz
• AMPLIFIER
Power output (4 Ω/ 3 Ω), (RMS), THD 10 %
Total 430 W
Front 70 W x 2
Surround 70 W x 2
Sub-Woofer 150 W
• SYSTEM
Laser Semiconductor laser
Wavelength 405 nm / 650 nm
Signal system Standard PAL/NTSC color TV system
Frequency response 20 Hz to 18 kHz (48 kHz, 96 kHz, 192 kHz sampling)
Harmonic distortion Less than 0.05 %
Dynamic range More than 80 dB
LAN port Ethernet jack x 1, 10BASE-T / 100BASE-TX
Wireless LAN (internal antenna) Integrated IEEE 802.11n (2.4 GHz band) wireless networking
acess, compatible with 802.11b/g Wi-Fi networks.
Bus Power Supply (USB) DC 5 V 500 mA
• SPEAKERS
Subwoofer
Type 1 Way 1 speaker
Impedance Rated 3Ω
Input Power 150 W
Power requirements Refer to main label.
Power consumption Refer to main label.
Max. Input power 300 W
Net Dimensions (W x H x D) 196 x 390 x 398 mm
Net Weight 6.88 kg
Reception output frequency 5.8 GHz
1-11
MEMO
1-12
SECTION 2
ELECTRICAL
CONTENTS
DIGITAL DISPLAY & MEDIA TRAINING MASTER ..................................................................................... 2-2
1. DISTORTED PICTURE........................................................................................................................... 2-2
2. NO PICTURE .......................................................................................................................................... 2-7
3. PICTURE COLOR................................................................................................................................. 2-12
4. NOISE/AUDIO PROBLEMS.................................................................................................................. 2-14
5. MISCELLANEOUS ................................................................................................................................ 2-17
6. BLU-RAY PLAYER ............................................................................................................................... 2-26
7. NETFLIX ............................................................................................................................................... 2-27
8. YouTube ................................................................................................................................................ 2-32
9. CINEMANOW ....................................................................................................................................... 2-33
10. MY MEDIA ............................................................................................................................................ 2-39
11. WIRELESS NETWORK SETUP ........................................................................................................... 2-53
12. VUDU .................................................................................................................................................... 2-60
13. PICASA ................................................................................................................................................. 2-63
14. PANDORA............................................................................................................................................. 2-64
15. AccuWeather ......................................................................................................................................... 2-67
16. MLB.TV ................................................................................................................................................. 2-67
17. NAPSTER ............................................................................................................................................. 2-68
18. DIVX TV ................................................................................................................................................ 2-70
19. VIEWSTER............................................................................................................................................ 2-72
20. ACCEDO ............................................................................................................................................... 2-75
ONE PONIT REPAIR GUIDE ........................................................................................................................ 2-77

1. MAIN SET ONE POINT REPAIR GUIDE ............................................................................................. 2-77
2. WIRELESS SUBWOOFER ONE POINT REPAIR GUIDE ................................................................... 2-91
ELECTRICAL TROUBLESHOOTING GUIDE ............................................................................................. 2-95

1. MAIN SET TROUBLESHOOTING ........................................................................................................ 2-95
2. WIRELESS SUBWOOFER TROUBLESHOOTING ............................................................................ 2-107
WAVEFORMS............................................................................................................................................... 2-110
1. SYSTEM PART-1 (X-TAL) .................................................................................................................. 2-110
2. SYSTEM PART-2 (DDR3 MEMORY) ................................................................................................. 2-111
3. VIDEO PART (100% FULL COLOR-BAR) ......................................................................................... 2-112
4. HDMI PART ........................................................................................................................................ 2-113
5. MICOM AND MPEG I/F PART............................................................................................................ 2-114
WIRING DIAGRAMS .................................................................................................................................... 2-115

1. MAIN SET WIRING DIAGRAMS ........................................................................................................ 2-115
2. WIRELESS SUBWOOFER WIRING DIAGRAM................................................................................. 2-117
BLOCK DIAGRAMS .................................................................................................................................... 2-119

1. MAIN SET BLOCK DIAGRAMS.......................................................................................................... 2-119
2. WIRELESS SUBWOOFER BLOCK DIAGRAMS ............................................................................... 2-131
CIRCUIT DIAGRAMS .................................................................................................................................. 2-135

1. MAIN SET CIRCUIT DIAGRAMS ....................................................................................................... 2-133
2. WIRELESS SUBWOOFER CIRCUIT DIAGRAMS ............................................................................. 2-169
CIRCUIT VOLTAGE CHART ...................................................................................................................... 2-177
PRINTED CIRCUIT BOARD DIAGRAMS .................................................................................................. 2-181

1. MAIN SET P. C. BOARD DIAGRAMS ................................................................................................ 2-181
2. WIRELESS SUBWOOFER P. C. BOARD DIAGRAMS...................................................................... 2-191
2-1
DIGITAL DISPLAY & MEDIA TRAINING MASTER
Objective: To provide clear and concise guidelines for customer service agents to handle calls on
box goods calls.
1. DISTORTED PICTURE
1-1. Lines on Picture
Distorted picture refers to the customer getting video, but there is a problem with the video.
Determine what cables the customer is using to connect

What cables is NO the BD to the TV and if connected properly. Refer to OM for
the customer using to connections. Tighten any loose cables. Make sure the customer
connect the BD? is not connecting a BD to VCR or BD to DVD Recorder.
Copy protection can distort the picture on older DVD models.
YES
Make sure the TV is on the correct input.

Is the TV set NO Turn TV off, then on to determine input.
to the correct input? Video when using composite, or component.
DVI when using DVI, and HDMI when using HDMI.
YES
One disc displaying the issue is a problem with the disc.

NO Multiple discs displaying the problem could indicate the BD lens
Do lines appear when
needs to be cleaned. Recommend the customer use a lens
watching multiple discs?
cleaner on the BD. A lens cleaner is available at any local
electronics retailer.
YES
Lines appearing when watching a TV program indicates

Do lines appear when NO an issue with the display. If the TV program is fine,
watching a TV program? then connect the BD to another input on the display to
determine if the problem is following the BD.
YES
Connect the BD to another TV and play a disc.

Do lines appear NO No lines during disc play back indicates a problem with the first TV.
when the BD is Please refer to the owners manual for instructions on how to
connected to another TV? connect the BD to a TV. If the BD has a problem on the
second TV, then see service chart for service information.
YES
Have the customer try another set of cables. A bad cable can
Has the customer tried NO also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If BD is problem,
please see service chart for service information.
2-2
1-2. Ghost Picture
Determine what cables the customer is using to connect the BD to

NO the TV and if connected properly. Refer to OM for connections.
What cables is the customer
Tighten any loose cables. Make sure the customer is not connecting a
using to connect the BD?
BD to VCR or BD to DVD Recorder. Copy protection can distort
the picture on older VCR models.
YES
NO Make sure the TV is on the correct input. Turn TV off,

Is the TV set to
then on to determine input. Video when using composite,
the correct input?
or component. DVI when using DVI, and HDMI when using HDMI.
YES

Do ghosting appear when NO Multiple discs displaying the problem could indicate the BD lens
watching multiple discs? needs to be cleaned. Recommend the customer use a lens cleaner
on the BD. A lens cleaner is available at any local electronics retailer.
YES
Ghosting appearing when watching a TV program indicates an

Do lines appear when NO issue with the display. If the TV program is fine, then connect
watching a TV program? the BD to another input on the display to determine
if the problem is following the BD.
YES
Connect the BD to another TV and play a disc.

Does ghosting NO No ghosting during disc play back indicates a problem with the first TV.
appear when the BD is Please refer to the owners manual for instructions on how to
connected to another TV? connect the BD to a TV. If the BD has a problem on the second TV,
then see service chart for service information.
YES
2-3
1-3. Rolling Picture

Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
YES

Is the TV set to
then on to determine input. Video when using composite,
the correct input?
YES

Does rolling appear when NO Multiple discs displaying the problem could indicate the BD lens
YES
Rolling appearing when watching a TV program indicates

Does rolling appear when NO an issue with the display. If the TV program is fine, then connect
watching a TV program? the BD to another input on the display to determine if the problem
is following the BD.
YES
Connect the BD to another TV and play a disc. No lines during disc play
Does rolling appear NO back indicates a problem with the first TV. Please refer to the owners
when the BD is connected to
manual for instructions on how to connect the BD to a TV. If the BD has a
another TV?
problem on the second TV, then see service chart for service information.
YES
Have the customer try another set of cables. A bad cable can also
Has the customer tried NO cause video problems. Test the cable with another device to the TV
another set of cables? to also determine if the TV is bad. If BD is problem,
2-4
1-4. Shaky Picture

YES
NO Make sure the TV is on the correct input. Turn TV off, then on

Is the TV set to
to determine input. Video when using composite, or component.
the correct input?
YES

Does shaking appear when NO Multiple discs displaying the problem could indicate the BD lens
YES
Shaking appearing when watching a TV program indicates

Does shaking appear when NO n issue with the display. If the TV program is fine, then connect
YES
Connect the BD to another TV and play a disc. No shaking during

Does shaking appear NO disc play back indicates a problem with the first TV. Please refer to
when the BD is connected to the owners manual for instructions on how to connect the BD to a TV.
another TV? If the BD has a problem on the second TV,
YES
2-5
1-5. Blurry Picture

Tighten any loose cables. Make sure the customer is not connecting
a BD to VCR or BD to DVD Recorder. Copy protection can distort
YES

Is the TV set to
then on to determine input. Video when using composite, or component.
the correct input?
YES

Does blurriness appear when NO Multiple discs displaying the problem could indicate the BD lens
watching multiple discs? needs to be cleaned. Recommend the customer use a lens cleaner on
the BD. A lens cleaner is available at any local electronics retailer.
YES
Blurriness appearing when watching a TV program indicates an

Does blurriness appear when NO issue with the display. If the TV program is fine, then connect
YES
Connect the BD to another TV and play a disc. No blurriness

Does blurriness appear NO during disc play back indicates a problem with the first TV.
when the BD is connected to Please refer to the owners manual for instructions on how to connect
another TV? the BD to a TV. If the BD has a problem on the second TV,
YES
Have the customer try another set of cables.

Has the customer tried NO A bad cable can also cause video problems. Test the cable with another
another set of cables? device to the TV to also determine if the TV is bad. If BD is problem, please
see service chart for service information.
2-6
2. NO PICTURE
2-1. Black Screen
The entire screen is black.
Make sure the customer did not select 480i resolution in the menu
Does the BD on-screen NO of the BD player if using HDMI connections. Change resolution on
menu appear? upconversion BD player by pushing the resolution button of the remote
controller. HDMI don’t support 480i resolution.
YES

YES

Is the TV set to
the correct input?
YES
If the customer is not able to watch television then he may have a

Is the customer able to NO problem with his television, especially if the cable signal comes
watch TV programming? through on a different input. If the customer can not get a TV program,
then he still may have a problem with the particular input on his TV.
YES
Have the customer connect the BD to another TV in order to

Can the customer connect NO determine if the problem is the BD or the TV. Refer to the OM for
the BD to another TV? connections assistance. If the BD works on the second TV,
then the customer has a problem with his TV.
YES
Has the customer tried NO also cause video problems. Test the cable with another device to the TV
another set of cables? to also determine if the TV is bad. If BD is problem, please see
service chart for service information.
2-7
2-2. Blue Screen
The entire screen is a solid blue color.
YES
Determine what cables the customer is using to connect the BD

NO to the TV and if connected properly. Refer to OM for connections.
YES
NO Make sure the TV is on the correct input.

Is the TV set to
Turn TV off, then on to determine input. Video when using composite,
the correct input?
YES

YES

YES
Has the customer tried NO cause video problems. Test the cable with another device to
2-8
2-3. Snowy Screen
A snowy picture is when black and white dots are all over the screen.
YES

YES

Is the TV set to
the correct input?
YES
If the customer is not able to watch television then he may

Is the customer able to NO have a problem with his television, especially if the cable signal comes
YES

YES
2-9
2-4. No Signal
A “no signal” message appears on the screen of the display.
Make sure the customer did not select 480i resolution in the
Does the BD on-screen NO menu of the BD player if using HDMI connections. Change resolution on
YES

YES

Is the TV set to the
correct input?
YES

YES

YES
Have the customer try another set of cables. A bad cable

Has the customer tried NO can also cause video problems. Test the cable with another device to
2-10
2-5. Invalid Format or Format Not Supported
Make sure the customer’s simultaneously connecting analog component

NO cable with HDMI cable. And then If Copy Protected Disc is playing back,
Is the customer using a
analog component output is no picture. Only when the analog output
digital cable connection?
is 480i, you can see the picture. In case of No Copy Protected Disc,
you can see the picture regardless of the resolution.
YES
Customer’s using an DVI, or HDMI cable connection need to set

Is the customer using an NO the resolution on the product above 480i. HDMI, DVI connections
analog cable connection? can not process a 480i resolution. They can only process a 480p,
720p, 1080i, or 1080p resolution.
YES
Make sure the display is HDCP compliant when using a DVI or

Is the display NO HDMI connection. A lack of HDCP compliancy on the display may
HDCP compliant? cause an invalid format or format not supported message to appear.
It can also cause a copy protection OSD to appear.
YES
Ask the customer to connect the device to another display.

Has the customer tried the NO If the device starts working, then the problem may be the original display.
device on another display? The customer will need to troubleshoot the display. If the device
still does not work, then the problem may be the device or the cable.
YES
Ask the customer to replace the cable between the device and display.
Has the customer tried NO If the problem is corrected, then the problem was with the cable.
another cable? If the problem continues, then the device is the problem.
Set up service according to in warranty or out of warranty procedures.
2-11
3. PICTURE COLOR
3-1. No Color
The video displays no color and only shows in black and white.

What cables is the customer NO to the TV and if connected properly. Refer to OM for connections.
using to connect the BD? Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR. Copy protection can distort the picture on older VCR models.
YES
NO Make sure the TV is on the correct input according to the

connections in use. Video when using composite, or component.
correct input?
YES

NO Make sure the discs the customer is using are compatible with the
Does color appear when
BD by checking “playable discs” in the owners manual.
watching multiple discs?
Multiple discs displaying the problem indicates a problem with
the BD player.
YES
If the cable or satellite programming is connected through

NO another input and the customer does not get color, the customer has a
Does color appear when
problem with his television. If a TV program does have the color,
watching a TV program?
the problem may be the BD player, the cables being used,
or the TV itself.
YES
Connect the BD to another TV and play a disc. Good color during

Does color appear NO disc play back indicates a problem with the first TV. Please refer to the
when the BD is owners manual for instructions on how to connect the BD to a TV.
connected to another TV? If the BD has a problem on the second TV, then see service chart for
service information.
YES
another set of cables? the TV to also determine if the TV is bad. If the BD is the problem,
2-12
3-2. Poor Color
The color is poor. Examples would be washed out colors, colors bleeding into one another, or a solid tint to
a screen.

What cables is the customer NO the TV and if connected properly. Refer to OM for connections.
using to connect the BD? Tighten any loose cables. Make sure the customer is not connecting a
BD to VCR. Copy protection can distort the picture on older VCR models.
YES
NO Make sure the TV is on the correct input according to the

connections in use. Video when using composite, or component.
correct input?
YES

Is color fine when watching NO Make sure the discs the customer is using are compatible with the BD
multiple discs? by checking “playable discs” in the owners manual. Multiple discs
displaying the problem indicates a problem with the BD player.
YES
If the cable or satellite programming is connected through another

Is color fine when watching NO input and the customer does not get color, the customer has a problem
a TV program? with his television. If a TV program does have the color, the problem
may be the BD player, the cables being used, or the TV itself.
YES
Connect the BD to another TV and play a disc. Good color during

NO disc play back indicates a problem with the first TV. Please refer to the
Is color fine when the BD is
owners manual for instructions on how to connect the BD to a TV.
connected to another TV?
If the BD has a problem on the second TV, then see service
chart for service information.
YES
Have the customer try another set of cables. A bad cable

Has the customer tried NO can also cause video problems. Test the cable with another device to
another set of cables? the TV to also determine if the TV is bad. If the BD is the problem,
2-13
4. NOISE/AUDIO PROBLEMS
4-1. No Audio
The customer is not able to get audio.

Tighten any loose cables. Make sure the customer has audio cables
connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).
YES
Is the customer NO Make sure the customer has not routed video
able to see video? and audio to separate inputs.
YES
Problem occurring on one disc indicates a problem with the disc.

Does issue occur on NO Problem occurring on multiple discs could indicate a lens cleaner
more than one disc? is needed. The customer can purchase a lens cleaner at any
YES
No audio from a TV program on a different channel or input means

Problem occur when NO there is a problem with the television. If a TV program does have
watching TV program? the audio, the problem may be the BD player, the cables being used,
or the TV itself.
YES
Does the problem occur NO Audio is fine when the BD is connected to another TV
when BD is connected to indicates the problem is with the television. Refer to
another TV? the owners manual for assistance with connecting BD to another TV.
YES
Has the customer tried NO cause audio problems. Test the cable with another device to
2-14
4-2. Distorted Audio
The audio sounds muffled, scratchy, or the audio skips.

Tighten any loose cables. Make sure the customer has audio
using to connect the DVD?
cables connected if using an HDMI to DVI adapter or video-only cables
(DVI, component, etc).
YES
Is the customer NO Make sure the customer has not routed

able to see video? video and audio to separate inputs.
YES
Problem occurring on one disc indicates a problem with the disc.

Does issue occur on NO Problem occurring on multiple discs could indicate a lens cleaner
more than one disc? is needed. The customer can purchase a lens cleaner at any
YES
Distorted audio from a TV program on a different channel or

Problem occur when NO input means there is a problem with the television. If a TV program
watching TV program? does have the audio, the problem may be the BD player, the cables
being used, or the TV itself.
YES
Does the problem occur NO Audio is fine when the BD is connected to another TV
when DVD is connected to indicates the problem is with the television. Refer to the owners manual
another TV? for assistance with connecting BD to another TV.
YES
Has the customer tried NO also cause audio problems. Test the cable with another device to
2-15
4-3. Humming/Clicking Noise
The unit is making a humming noise or a clicking noise.
BDs make a slight hum when playing discs.

Does the noise only NO A clicking noise or a noise interfering with audio may indicate a problem.
happen when a disc Try multiple discs. Multiple discs with the same issue means the
is playing? BD may need service or be professionally cleaned.
Check BD service for service instructions.
YES
Check to see if a disc is inserted into the BD and eject the disc.
Does the noise happen NO A humming or clicking noise when the disc is not inserted
when the BD is turned on? may be a cooling fan. Check OM to see if cooling fan is present.
If not, unit will need service. See BD service for service instructions.
4-4. Audio/Video Out of Synch

The audio and video do not match up. People look to be talking, but their voices are delayed by a few seconds.
If the issue only shows up on one disc, then the problem is

Has the customer tried NO with that disc. Have the customer try multiple tapes or discs.
multiple tapes and discs? If the issue happens on multiple discs and tapes,
then ask the customer to try a lens or a head cleaner.
YES
Make sure cables are routed properly.

NO Make sure audio and video cables are routed to the same source
How are the cables routed? (if possible). Routed audio and video to separate products
can cause a bit of a delay between the devices as not all devices
will process audio and video signals at the same speed.
YES
Ask the customer to connect the product to another TV.

Has the customer NO If the issue persists, try another set of cables. If the issue still persists,
connected to another TV? then the issue is with the unit. The unit will need service.
Arrange service following proper procedure.
2-16
5. MISCELLANEOUS
5-1. No Power
The unit will not turn on.
NO
Is the unit plugged in? Make sure the unit is plugged into a surge protector or the wall.
YES
Does the unit turn on NO See if the unit will turn on when the power button the unit is pressed.
when the power button If the unit turns on, then troubleshoot the remote control using
is pressed on the unit? the Remote Control Not Working call flow.
YES
NO Make sure the surge protector is plugged into a wall outlet.

Is the unit plugged into
Also make sure the surge protector is turned on or does not
a surge protector?
need to be reset due to a recent surge.
YES
Test the unit in another outlet. If the unit works,

Does the unit work when NO then the problem is the outlet where the unit was connected.
plugged into another outlet? If the issue is the BD, then set up service for BD according to
BD service guide.
YES
NO If BD failed due to lightning strike or a power surge,

Have there been any lightning
this is not covered by warranty. Follow guidelines
strikes or power outages?
for service for a BD out of warranty.
2-17 LGE Internal Use Only

5-2. Disc Error
The unit displays “disc error” when a disc is inserted into the BD player.
Is the disc inserted into NO Make sure the disc has been inserted into the BD player properly.
the BD player properly? The player can not read a disc inserted into the unit upside down.
YES
Determine the type of disc the customer is not able to play.

What type of disc is NO If the customer is using a store-bought movie BD,
the customer using? then please skip the next three questions.
If it’s a recorded disc, move onto the next question.
YES
Make sure the customer finalized the disc in the DVD recorder.
NO Make sure the type of disc the customer is using is compatible
Did the customer burn
with the BD player. If the customer initialized a DVD-RW in VR mode,
this disc in a DVD recorder?
make sure the owners manual has the RW logo to show
compatibility for the VR format.
YES
Make sure the customer burned a compatible format

NO (such as VCD, SVCD, or DivX). Make sure the file meets the
specifications required for the player to play the disc. Check the owners
the disc in a computer?
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.
YES
One disc with the problem is a problem with the disc.

NO BD players can play scratched or dirty BDs (DVDs) and not have any
Has the customer tried
issues during playback. Multiple discs with the issue can mean
multiple discs?
the lens on the BD player needs to be cleaned. Recommend a
lens cleaner. Service BD if lens cleaner was used.
2-18
5-3. Unit Locks Up
Unit does not respond to any commands.
NO If the unit will turn on or off with the button on the unit,
Does the unit respond to
troubleshoot the remote control. Please refer to
the buttons on the unit?
Remote Control Not Working call flow.
YES
If the unit does no respond to any buttons,

Has the customer NO then reset the unit by unplugging it for 15 to 30 seconds.
reset the unit? If the unit does not respond after the reset,
arrange for service on the BD.
5-4. Disc Stuck

A BD disc is stuck in the unit.
NO Press the open/close button on the unit. If the disc ejects,

Does the open/close button
troubleshoot the remote using the Remote Control
on the unit work?
not working call flow.
YES
NO Ask the customer to reset the unit by unplugging the unit

Has the customer reset the
from the electrical outlet for 15 to 30 seconds. If the disc
unit?
remains stuck in the unit after the reset, the unit will need service.
2-19
5-5. Remote Control Not Working
If the buttons on the front of the unit do not respond,

Does the unit respond to NO determine if the product has locked up or if the unit will not turn on.
buttons on the front of the unit? The problem is not the remote control. Make sure the remote control is
the remote that goes with that particular model.
YES
Determine which product the remote is not working.

NO The customer may need to press the appropriate mode button
Does the remote control
to make the remote operate another component. The remote may
any component?
even need to be programmed to the other component,
especially if the batteries were just changed.
YES
Ask the customer to change batteries.

Have the batteries NO Make sure the batteries are new and fresh.
been changed? The batteries do not need to come from a “spare” battery drawer.
Do not mix used and new batteries.
YES
If the remote does not work anything, then walk the customer
NO through a remote drain. Remove the batteries from the remote control.
Is the remote working at all? Then press and hold any button down for a minute.
This will drain the power out of the remote and reset it.
Universal remotes will have to be reprogrammed.
YES
NO If another remote works the unit, then follow

Does any remote
the procedure to FOC the customer a new remote.
work the unit?
If two remotes do not work the unit, the unit will need service.
YES
Please refer to the OM for instructions on how to

NO program remote to TV. Customer wants to program a remote
Does the customer want to
other than Zenith or LG, the customer will need to contact
program their remote?
the manufacturer of the remote control. Codes do not work,
remote is not compatible.
2-20
5-6. Will Not Play Disc
The unit will not play a disc when a disc is inserted into the player.
YES

What type of disc is NO If the customer is using a store-bought BD, then please skip the
the customer using? next three questions. If it’s a recorded disc,
move onto the next question.
YES
Did the customer burn this
disc in a DVD recorder?
YES

specifications required for the player to play the disc.
Check the owners manual for specifications. Disc may still not be
compatible. Refer customer to section of OM regarding burned discs.
YES

NO BD players can play scratched or dirty BDs (DVDs) and not have
any issues during playback. Multiple discs with the issue can mean
multiple discs?
the lens on the BD player needs to be cleaned.
Recommend a lens cleaner. Service BD if lens cleaner was used.
2-21
5-7. Disc Freezes or Skips
The audio and video freeze and skip during play back of a BD or DVD disc.
YES

What type of disc is NO If the customer is using a store-bought BD,
the customer using? then please skip the next three questions. If it’s a recorded disc,
move onto the next question.
YES
Did the customer burn this
disc in a DVD recorder?
YES

specifications required for the player to play the disc. Check the owners
manual for specifications. Disc may still not be compatible.
Refer customer to section of OM regarding burned discs.
YES

NO BD players can play scratched or dirty BDs (DVDs) and not have
any issues during playback. Multiple discs with the issue can mean
multiple discs?
the lens on the BD player needs to be cleaned. Recommend
a lens cleaner. Service BD if lens cleaner was used.
2-22
5-8. Can Access Menu, but Not Play a Movie
The disc menu is displayed but the disc will not play.
Go into the system information screen of the BD player.

NO To access this menu, bring up the main menu. Go to TV aspect,
Check the system information
highlight 16:9, press 1397139 and hit enter. If sold in the US,
screen of the BD player.
this should be DVD region code 1 and BD region code A.
In case of HD-DVD, there is no region code.
YES
NO If the region code of the BD disc is not A, then the BD disc

What is the region code of
will not play on a player sold in the US. The player can play only
the BD disc?
BD discs labeled same as the rear of the unit.
YES
NO If the region code of the DVD disc is not 1, then the DVD disc
What is the region code of
will not play on a player sold in the US. The player can play only
the DVD disc?
DVD discs labeled same as the rear of the unit.
YES
The disc locking up on a feature needs to be reported to Q&E.

Is the disc locking up on a NO See instructions on reporting problems to Q&E. For a work
disclaimer screen when the around the problem, advise the customer to access the chapter list.
customer presses play? Start play back from chapter 1 to start the movie and avoid any
feature lock ups.
5-9. Reporting a problem to Quality & Engineering

Reporting a problem that may require a firmware update to fix.
Get the micom version from the system information screen.

NO Get the ISBN number from the back of the BD box cover
How do I report a problem to
(the number under the barcode). Get the exact problem
Quality and Engineering?
the customer is describing Email this information to Matt Wedgman
so the issue can be reported to the factory.
2-23
5-10. Aspect Ratio
The customer has bars on the top and bottom of the screen, the left and right of the screen, or both.
A full screen movie played on a wide screen TV will have bars

Is the movie NO on the left and right side of the TV. The customer needs to
wide screen or
make sure they choose the appropriate type of movie
full screen?
they want to view.
YES
If the aspect ratio is 1.33:1 then the movie is set up for full screen
What is the aspect NO viewing. Bars will appear on the left and right side of the screen
ratio of the DVD disc if the TV is wide screen. If the aspect ratio is 1.85:1 or 2.35:1,
being played? then there will be bars on the top and bottom as that ratio is
bigger than widescreen TVs (1.78:1).
YES
Make sure the BD player aspect ratio is set to

What is the aspect NO the appropriate setting, depending on the aspect ratio of the TV.
ratio of the BD player If the customer chose 4:3 Letterbox, then bars will appear on the top
set at? and bottom. The customer can choose the panscan setting to
get rid of the bars.
YES
Try changing the resolution to 480p. 720p, 1080i and

What is the resolution NO 1080p resolution require a widescreen aspect ratio which
of the BD player set at? means bars will be placed on the left and right side for
full screen movies.
YES
Make sure the aspect of the television is set appropriately.

What is the aspect ratio of NO If the aspect ratio of the television is set at 4:3 when the TV
the television set at? is wide screen, then a wide screen movie will show up as
letterbox with bars on the top and bottom and bars on the sides.
2-24
5-11. My Unit Won’t Upconvert
The customer has a problem with getting the unit to change resolutions to 480p, 720p, 1080i, or 1080p.
NO Ask the customer to press stop to stop the disc from playing.
Is the disc
Ask the customer to press the resolution button to change the resolution.
currently playing?
The BD player will not change resolutions while the disc is playing.
YES
Discs with copy protection will not upconvert above 480p

Is the customer using NO when using component cables. The component output does not have
component (red, blue,
HDCP (highbandwidth digital content protection) compliancy
and green) cables?
which causes the BD player to switch from 720p or 1080i to 480p.
YES
RGB to DVI or RGB to HDMI adapters will not upconvert.

NO RGB outputs and inputs are not HDCP compliant. If the customer
Is the customer using
sees an error message about HDCP, this is the issue.
any sort of adapter cable?
Copy protected discs will not upconvert
when HDCP is not found on the input or output.
YES
Regular discs can convert to 1080p over the HDMI output and
Is the customer using NO only the HDMI output. The TV has to have HDCP compliancy on
an HDMI or DVI cable? the HDMI input. The display has to accept the resolution
(480p, 720p, 1080i, or 1080p).
YES
NO Some movie companies will not allow their discs to upconvert

Is the customer using an
past 480p. If only one disc poses a problem, then the issue is the disc.
HDMI to DVI cable?
The customer will need to try multiple discs.
YES
One disc not upconverting means the disc may not upconvert.
NO Some movie companies will not allow their discs to upconvert.
If multiple discs display the issue, remove the disc and change
multiple discs?
the resolution with no disc in the unit.
If resolution will not change, the unit needs service.
2-25
6. BLU-RAY PLAYER
6-1. Slow Loading Times for BDs
The loading times for a blu-ray disc is 30 seconds.

Why does it take so NO When a customer switches from one disc to another, the lens
long to load my BDs? will change which is what causes the delay.
Blu Ray require different lasers to read the discs.
6-2. Booting Times
NO The booting times for the BD is 20 seconds.

Why does it take
When the set is booted, it takes a little long time
so long to boot my BD?
to loading the OS program.
6-3. Ethernet Port
This is used for the unit to access a network dealing with interactive
What is the purpose of NO BD movie menu. BD Player can support BD2.0 so that network
the ethernet port on
function is active in the BD disc. Also, BD Player can support VOD service
the BD Player?
such as Netflix. (USA only)
NO Make sure the customer insert the LAN cable into the Ethernet jack.
Why is not the item
Make sure the network is active. If it is active,
downloaded through the
the disc may have a problem.
network?
If not active, see the network section of OM.
6-4. Firmware Update Availability
Yes, firmware updates are available at http://us.lgservice.com

that address some playback issues with movies.
Is there a firmware update NO Go to device drivers and click on DVD&VIDEO&SET-TOP.
available for the BD Player? The firmware updates are available there.
Advise the customer to download the firmware and unzip the file.
Also, firmware updates are done by network.
Select Home Menu -> Setup -> Others -> Software update menu.
2-26
7. NETFLIX
7-1. Network Setup
(By connecting the unit to broadband Internet, you can use Netflix function)
NO Connect the player’s LAN port to the corresponding port on your Modem
Check the Network
Router using a LAN cable. Use a commercially available straight LAN cable
Connection
(Category 5/CAT5 or better with RJ45 connector)
YES
If there is a DHCP (Dynamic Host Configuration Protocol) server on the

NO local area network (LAN), this player will automatically be allocated an IP
Configuration Network
address. If there is no DHCP server on the network and you want to set the
Settings
IP address manually, select [Static IP] then set the [IP Address], [Subnet
Mask], [Gateway] and [DNS Server] using [IP Setting] option
YES
NO Select [NETWORK] on the [Setup] menu. And then Select [IP Mode] option
Checking Network
on the [NETWORK] menu. And then Check the Network status indicator
Configuration
changes according to Network configuration.
2-27
7-2. Activation
Activating the unit establishes a connection between the unit and Netflix account
NO Visit www.netflix.com/LG for your free trial.

Netflix member? After finishing to join the Netflix, select the [activate]
then press ENTER
YES
Wait for the activation screen to appear on your TV screen.

NO On your computer, visit www.netflix.com/activate If necessary,
Entering the activation code
enter your Sign in Name and Password to log into your account.
Enter the activation code that appears on your TV screen.
YES
“Congratulations” NO Select [get an new code] for retry, Enter the activation
screen appears? code again on the activation site www.netflix.com/activate
7-3. Adding Movie to your player
Visit the Netflix website www.netflix.com on your computer.

NO If necessary, enter your Sign in Name and Password to log into your
Instant Queue is not empty? account. Click [Watch Instantly] tab. When you find a movie or
show you want to watch, point your cursor at the [Add/Play] button to
reveal additional options, and then click [Add to Instant Queue].
YES
You can add up to 500 titles to your instant Queue,

Instant Queue titles < NO however, we recommend adding 50 or less movies,
500 titles so that can easily find what you want to watch.
2-28
7-4. ESN (Electronic Serial Number) Validation
(Select [OTHERS] on the [Setup] menu.
And then Select [Netflix] on the [OTHERS] menu.
And then Check [Netflix ESN].)
Does it begin with

“LGE-XXXXX-” followed by
“8-digit” ?
NO If not, the set has a bad ESN (It should not happen)
Example )
BD572 : LGE-BD572- --> replace the player
BD592 : LGE-BD592-
BD561 : LGE-BD561-
HB905 : LGE-HB905-
HB965 : LGE-HB965-
YES
Select [Streaming] on the [Home] menu.
NO
Is it activated successfully? This means that ESN is valid.
YES
NO If Netflix Server is dead,

Is Netflix server ok? activation fails
even if the ESN is valid.
YES
NO Call Netflix Customer Support

Netflix server is ok,
and check that this ESN
but fails in activation.
added to the Netflix DB
2-29
7-5. Less Bandwidth and less resolution movie than expected
The Quality indicator during movie retrieval corresponds to the following bandwidth requirements:
• 1.0 Mbps
• 1.5 Mbps
• 2.6 Mbps
• Best quality is 3.8 Mbps
Do you have adequate NO We recommend a minimum connection speed of 1.5Mbps.

broadband connection speed For the best quality picture, a connection speed of 4.0Mbps is required.
YES
Do not have any other online NO Your connection may be affected by other activity on your network,
activity on your network such as online gaming, file sharing or other video streaming.
YES
You can test your bandwidth at one of these sites:

NO http://www.speakeasy.net/speedtest/
Test your bandwidth
http://www.speedtest.net/ If you are getting less bandwidth
than expected, you should contact your ISP to troubleshoot.
2-30
7-6. Errors from Netflix server
Following operations could be abnormal if Netflix server is dead
• Activation
• Queue retrieving
• Movie playback
• Category list
NO
Is it activated successfully? If Netflix NCCP server is dead, it fails in activating even if ESN is valid,
YES
Does it fail to retrieve queue NO Network is setup correctly but it fails in retrieving the queue list,
data? (Title List) then the Netflix NCCP server is dead.
YES
It retrieves queue data, NO

Netflix NCCP server is alive, but Netflix streaming server is dead.
but fails to playback.
YES
If playback is ok, then move to NO Netflix NCCP server/ Streaming server

category list and choose one. is alive, but Web API server is dead.
2-31
8. YouTube
8-1.Frequent buffering happens while playing videos.
Network Condition Meter indicate current network speed between
BD Player and YouTube stream server.
To play videos without buffering, Network Condition Meter should
have more than 3 Bars.

broadband connection speed? For the best quality picture, a connection speed of 4.0Mbps is required.
YES
Do not have any Other online NO Your connection may be affected by other activity on your network,
activity on your network? such as online gaming, file sharing or other video streaming.
YES

NO http://www.speakeasy.net/speedtest/ http://www.speedtest.net/
Test your bandwidth
If you are getting less bandwidth than expected,
you should contact your ISP to troubleshoot.
2-32
9. CINEMANOW
9-1. Entering the Cienmanow Function.
(Before using the Cinemanow function, it guides a user network status)
To enter cinemanow mode, it try to check internet connection.

NO If failed, it displays the popup message to the user.
Does It connect to internet?
User can move to [Home] menu or [Network setting] menu
as our guideline.
If success, it check the network speed from cinemanow server.

NO We recommend a minimum connection speed of 700kbps for playing titles.
Check the network speed?
If the result of speed check is lower than 700kbps, it displays the warning
message to user.
2-33
9-2. Activation
(To rent or buy titles, a user must activate the player,
Activating the unit establishes a connection between the unit and Cinemanow account)
Visit www.cinemanow.com/activate
NO If you are not member of cinemanow,
Request activation code press “Get started” button to join the cinemanow.
if you are member, sign in.
Step 2
To get the activation code, move to bottom of this page
and press “Continue”
A user could change his information though this page.
(Payment Information, Adult Access Restrictions)
Step 3
You can see the 5 digite code.
This code only used onetime and is valid within 24 hours.
NO If success,
Entering the activation code
“Success, Your CinemaNow-ready device is now activated.” is displayed.
2-34
9-3. Purchase titles
(To watch the stream video, you should browse and buy titles at the player.)
NO To rent a title is more cheaper than buy,

Select the title that you want but it only available 24 hour period, starting from the first time
they are played.
YES
NO It checks the user billing information and balance.

Check the user billing info
If it is absent, Technical error occurs.
YES
NO If a user purchased the titles,

Check the title already
It display the alarm message on the screen.
purchased
It is not count that rental expired titles.
YES
NO
Place order If a user have an enough balance, it is applied automatically.
2-35
The Quality indicator during movie retrieval corresponds to the following bandwidth requirements:
• 1 box is 0.7 Mbps
• 2 boxs is 1.0 Mbps

broadband connection speed If you have not enough speed, the unit displays proper message.
YES
NO Your connection may be affected by other activity

Do not have any Other online
on your network,
activity on your network
such as online gaming, file sharing or other video streaming.
YES

NO http://www.speakeasy.net/speedtest/ http://www.speedtest.net/
Test your bandwidth
If you are getting less bandwidth than expected, you should contact your
ISP to troubleshoot.
9-5. Play title restriction.
A title can be played NO When a user try to play this stream that is already streaming on another
with one user id simultaneously. device, the unit displays error message.
A user meet an error code, NO It will be supported by Cinemanow with that error code.
when he try to playback. It is not covered by LGE.
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9-6. Check your internet connection
Before starting cinemanow service,

it is checked whether internet is connected or not,
but during the network communication,
it is detected that internet connection is closed.
# Check Internet Access
A user make it sure that internet connection is working.
Cannot connect to the internet.

Please make sure your internet connection is working properly,
and that your device is setup properly
9-7. Cannot connect to CinemaNow Server.
Even though there is no problem at our

internet connection,
but we still fail to connect Cinemanow Server.
# Cinemanow Support
It will be solved by Cinemanow.
CinemaNow has encountered a Technical problem.

Please retry. If the problem persists, please contact CinemaNow
customer support at www.cinemanow.com/support
(Cannot connect to CinemaNow Server)
9-8. TimeOut
It happens that server response does not

finished within 30 seconds. However there
is no error at internet connection and
cinemanow server. It is due to network
congestion, so a user can retry it just a
few minute later.
Still a user have problem, # Network Congestion
Check internet speed with this url
http://www.speakeasy.net/speedtest/
http://www.speedtest.net/ Cannot connect to CinemaNow service at this time.
Andmore, to improvement, contact your ISP. Please try again in a few moments.
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9-9. CinemaNow Support
It occurs all our application runs well,

but it received unexpected result from
cinemanow server.
In this case,we print error code from # Cinemanow Support

cinemanow server,
a user can serve from cinemanow
support pages,
www.cinemanow.com/help. CinemaNow has encountered a Technical problem.
This can not be handled by LGE. Please retry. If the problem persists, please contact CinemaNow
customer support at www.cinemanow.com/support
(code [insert error code # here])
9-10. Other Network Error
If your internet environment is not enough

to serve Cinemanow feature,
Our application uses TCP/IP network
connection, with these port 80(HTTP),
443(SSL) and NTP(123).
One of these service is blocked, we can’t
support our service.
# Connectivity Problem
A user can consult ISP or IT manager.
Still you have a problem,
LG examine it for the detail reason.
There is a problem with your connection.
Please make sure your internet connection is working properly.
2-38
10. MY MEDIA
10-1. What is My Media?
My Media is a Media File Sharing Function. User can play most of media files in my PC or my NAS ( Network Attached
Storage ). General DLNA compatible server shares Media Files on local network.
To connect DLNA server, user must have PC with DLNA server program or NAS with DLNA server certified.
LG gives My Media bundle SW disc(PC DLNA Program for Windows).
Another way is to use just file sharing method, this is based on the standard of CIFS (Common Internet File System).
User don’t need any program, just set folder sharing on your PC.
My Media server search menu can search user-shared folders.
My Media support this media:

JPG,PNG,MP3,WMA,PCM,MPEG1,2,DivX(subtitle support),XviD,MKV,MP4
Other DLNA Servers:

Nero Media home, Cyberlink server, Twonky, Window Media Player11, QNAP NAS etc.
Restrictions:
1. PC and BD Player must be connected in one access point.
2. Anti-Virus program may block media sharing. Before installing SW, stop the Anti-Virus program.
3. LG bundle disc program is Essential program supported by Nero.Inc.
4. Media types support is variable by each DLNA server.
5. DivX subtitle is supported by LG bundle disc only.
10-2. What is My Media Feature?
My Media is composed of the screens of selecting server, browsing files, playing video, playing audio, playing photo.
You can move up, down, left, right and select in file browser.
My Media menu Select Server File Browsing
Video Playing Photo slide show Music Playing
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10-3. How can I connect network?
External Internet
AP
Network Connection
AV Connection
DLNA Servers or
NAS Share Folder DLNA Server Software or
PC Share Folder
DLNA/CIFS File Sharing Range
In home network, Access Point is connected to PC, NAS, BD player, etc.

My Media operation is guaranteed within only one Access Point.
Only in this case you can play your media normally.
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10-4. How can I Install PC bundle program for DLNA?
PC and BD Player are connected to one access point.

Check your network
Check Setup -> Network Status, is it connected normally?
Insert bundle CD in your PC and install program.

Install PC Bundle SW
PC Server adds Firewall Exception of nero mdeia server automatically.
Share your media files Add/Remove PC media folder in share item.
Check “Network Item” You can check wired or wireless network.
Check “Start Server” Check “Start Server” button.
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10-5. How can I Share new files and folders using DLNA?
1. Double-click the “Nero MediaHome 4 Essentials” icon

on the desktop tray.
2. Click [Network] icon on the left and define your network name
in the [Network name] field.
The Network name you enter will be recognized by your player.
Add new files and folders 3. Click [Shares] icon on the left.
4. Click [Local Folders] tab on the [Shared] screen.
5. Click [Add] icon to open the [Browse Folder] window.
6. Select the folder containing the files you want to share.
The selected folder is added to the list of shared folders.
7. Click [Start Server] icon to start the server.
1.Click the folder on the [Local Folders] tab and click [Rescan Folder]
Shared folders or files are not at the [More] button.
displayed on the player 2.If you want more information, see Help menu.
Visit the www.nero.com for more information and software tools.
10-6. How many DivX subtitle is supported?
1. Check the subtitle file name.

The subtitle file name must match the video file name. For example,
the following files will be accepted as subtiles for a given movie.
“Time_Machine.avi” --------video
“Time_Machine.srt” --------subtitle
“Time_Machine.sub” -------subtitle
Cannot display subtitle “Time_Machine.smi” -------subtitle
2. Check the subtitle file size. The file size is limited 2Mbytes.
3. Check the subtitle format. Supported subtitle format is as below.

SubRip(.srt/.txt), SAMI(.smi), Substation Alpha (.ssa/.txt), MicroDVD
(.sub/.txt), Subtitle System(.txt), Vobsub(.sub/.idx)
1. Display priority
: If there are several subtitle files in a folder, display priority is this.
Priority High Low

one more subtitle files
File extension “.smi” “.idx” “.sub” “.srt” “.txt” “.ssa”
For example, if there are “Time_Machine.smi” and “Time_Machine.srt”

in a folder, “Time_Machine.smi” will be displayed.
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10-7. Network Error case
1. Check Unit Network Status

No Server Found 2. Check the server and BD Player are connected to same access pointer.
3. Check server turn on.
1.Check Server status
2.if Server is ok, retry to conect server
Network Error, 3.if server has no response, restart server

Congestion Error
Network Busy Error 4.if Computer has no response, restart computer.
5.If congestion error or network busy error is occurred repeatedly,

5.1 Turn off other devices that is connected to access point.
5.2 Restart Router
1.Check if Nero is set with access deny.

Access Deny Nero Server -> device (left menu) -> select devices ->
change Access Control -> set Access Allow
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10-8. Video Media Error case
1. Check your share folders on the media server program in the PC.
2. Find file you want to play.
Cannot play this file 3. Check that file extension is avi, mpg, mpeg.
4. Even if the file extension is avi, mpg or mpeg, the file may be not avi,
mpg or mpeg internally.
2. Find the file you want to play.
Not Supported Video Codec 3. Check video codec of the file is DIVX3.xx, DIVX4.xx, DIVX5.xx,XVID,
DIVX6.xx(Standard playback only), DIVX-HD, MPEG1 System Stream,
Mpeg2 Program Stream, Mpeg2 Transport Stream. This is supported.
2. Find the file you want to play.
3. Check audio codec of the file is Dolby Digital, DTS, MP3, WMA, AAC,
Not Supported Audio Codec
AC3, MPEG Layer 1 or Layer 2. This is supported.
4. Not all the WMA and AAC Audio format is compatible.
5. Check the file are recorded with GMC or Qpel. This is not supported.
1. Check your share folders on the media server program on the PC

2. Find the file you want to play
3. The file that video codec and audio codec are not playable on the set is
Unknown Video Format displayed with this pop-up message
4. Check that the file is playable in the PC.
5. Even if the file might be playable in the PC, this may be not supported
by our set.
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10-9. I can not find Nero media server
1.Local Area Network Should be connected
Check Unit Network

Statu
1.Check that computer’s IP Address subset is same with player’s.

(ex, Unit 192.168.1.15, computer 192.168.1.xxx )
Check PC Network status
1.Check Network Interface.

Network -> Network Interface
2. If it is wired connected, check wired network interface
if it is wireless connected, check wireless network interface.
3. Start Server
Check Nero SW
2-45
10-10. Movie Playability Error Case
1. Check video codec

: ResumeStop/Search/Marker are not supported when the video codec is
MPEG1
ResumeStop/Search/Marker 2. Check AVI file structure

are not supported : A AVI file without index table does not support ResumeStop/Search/Marker
3. Change DLNA server

: ResumeStop/Search/Marker is depended on DLNA Server ability.
Please use Bundle Nero Server.
1. Check video codec

: Scan are not supported when the video codec is MPEG1, MPEG2 PS/TS
Scan is not supported
2. Check AVI file structure
: A AVI file without index table supports only 2 step scan.
10-11. PC Requirements
1. OS Requirements
: Windows® XP (Service Pack 2 or higher), Windows Vista®
(no Service Pack required)
2. PC Requirements
: 1.2 GHz Intel® Pentium® III or AMD Sempron™ 2200+ processors
3. Network Requirements
What is PC/OS Requirements? : 100 Mb Ethernet, WLAN (IEEE 802.11b/g/n)
4. Detail Reference of File Share Settings
: If you use Windows® XP or Windows Vista®, visit link below for more
information on file share settings
Windows ® XP: http://support.microsoft.com/kb/304040

Windows Vista®: http://support.microsoft.com/kb/961498
Don’t support another OS Some Mac OS may be supported.

like Mac OS? But, We don’t guarantee PC sharing service on another OS.
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10-12. Folder Sharing in Windows XP
1. Right-click the appropriate folder > Click Sharing and Security... > As shown below [picture 1] and [picture 2], Properties
window is shown. Properties window is changed as shown below [Picture 1] and [Picture 2] with check [Use simple file
sharing] in [Tools]-[Folder options]-[View] but available to set sharing with check or not.
[Picture 1] [Picture 2] [Picture 3]
2. After Check and set sharing as shown above [Picture 1] and [Picture 2],
there is an icon of a hand holding the shared folder.
3. PC with shared folder and Unit are connected to same router.

If user select My Media, user can use CIFS Feature. (After selecting folder, usage is same as DLNA’s)
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10-13. Folder Sharing in Windows Vista
1. By default, folder sharing process is same as Windows XP.

2. The other things is the menu as shown below picture and Remember to release “Password-protected sharing” option.
In control panel
> Network and Sharing Center
> Password-protected sharing
> Release Password-protected
sharing
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10-14. No Server Found
1. Check Computer Turn On
2. Check Computer is same network router.
3. Try Rescanning Button (Blue Button)

No Server Found
4. Then if Server is not found at Server Menu, Check Network property.
(No Server icon At server Menu)
Start -> Network Environment (right click)->Property -> Local Area
Network (right click) -> Property
5. Check Microsoft Network Client is Checked
6. Disable Anti virus SW.
Must be Checked at
V
“Microsoft Network Client”
2-49
10-15. I can not find shared folder on the Select a Server window
1. Check the network sharing is based on DLNA or CIFS

Check your Network Sharing - Server displayed on “Select a Server” has blue ball ( ) is based on
DLNA.
If Network Sharing is DLNA? 1. Go to check your folder sharing on Item 10-5.
1. Check to clear guest password

In control panel ->Users->Guest-> clear password
2. Check to clear Password-protected sharing” option

In control panel > Network and Sharing Center
If Network Sharing is CIFS? > Password-protected sharing > Release Password-protected sharing
3. Check to clear all Firewall option

In control panel > Windows Firewall > Off
4. Check to stop AntiVirus Program
1. If OS is Window XP, go to check on Item10-12.
If CIFS Sharing is right set? 2. If OS is Window Vista, go to check on Item10-13.
3. If OS is Others. Go and check OS supporting web site on your right OS.
2-50
10-16. User can go directly last used folder after power up.
But it may happen not to go directly last used folder.
• Wait 5 or 6 second after displaying the Home Menu, then enter the My
Media Menu (See the following figure)
: If you enter the My Media during the background server search time,
Can’t find the used folder when
Unit can’t find the used folder.
you enter the My Media after
Power On
• Check the Server IP
: If Server IP was changed (by DHCP or by Manually), Unit can’t find
the used folder
Network
Booting Connection Server Search
20 Sec. 3 Sec. 3 Sec. Elapsed
Time
Power ON Home Menu Network Enter

displayed Connect OSD My Media
displayed f or a while
Background Normal Operation

Server Search
Time
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10-17. What do I input for requiring ID and Password?
When you share folder on your PC, you may share folder with user ID and Password.
If it’s needed ID/Password for using the shared folder, you can enter ID/Password by using Keyboard menu.
If you can not see folder’ contents, please check your PC folder sharing setup. Unit can remember 50 ID/Password.
Home Menu
DLNA and CIFS features are together in Home Link menu.

DLNA and CIFS action’s Look & Feel are same.
DLNA Select a DLNA Server
CIFS
Select a CIFS Folder
ID/Password DLNA/CIFS Network Playback

Keyboard
ID / Password Certification
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11. WIRELESS NETWORK SETUP
11-1. Basic Guidance for wireless network troubles.
■ Expectable Causes
1. BD-Player maybe do not receive the radio frequency signal interrupted by
different obstacle. The obstacle can be walls,
objects, and the other wireless device. Or the distance between AP and
BD-Player can be the interrupting.
2. Just after change the AP configuration, the changed configuration

(SSID, channel..) does not be applied in AP.
It can be also cause of wireless network malfunctions.
3. The wireless part in BD-Player is located on front panel of the product.

If, therefore, BD-Player is placed in narrow space, something like a TV
cabinet it maybe not receive the radio frequency signal normally.
4. The wrong configuration of AP.
■ Possible Solutions
1. It is good that BD-Player is placed around AP as close as possible.
If the signal strength bar of AP like picture, move the AP close to BD-Player around.
2. Clear away the obstacles around BD-Player.
3. If AP’s location is far from BD-Player, make move the AP’s height of location.
For instance, above shelf.
4. Check that AP’s configurations are set normally.

(Please refer to the next sheet for various troubles)
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11-2. When no Access Points or SSID after access point searching
■ Possible Solutions (By router configuration change)

1. Check that country setup of AP. The country setup should be set in each
country.
2. Check frequency band using now. The BD-Player can operate in 2.4GHz
band not 5GHz.
3. Check channel of band frequency. Available channel is different in each

country.
For example,
- U.S , Canada : 1ch~11ch
- Korea, Europe : 1ch~13ch
- Japan : 1ch~14ch
4. Check the broadcasting SSID function of AP, make it enable.
5. If the result of the above check items is not valid, try the below process.
Check whether
wireless router radio is enabled or not
If not working
Check whether
SSID broadcast is enabled or not
If not working
Power off AP and on, then restart AP
If not working
Change channel setup

Ex) 1ch −> 6ch −>11ch
If not working
Change channel setup again

Ex) 11ch −> auto
If not working
Reset AP to be factory initial status
If not working
Move BD-Player to AP around
2-54
11-3. When access point connection failed.
1. A wrong security key.
2. Interference between BD-Player and router.
3. Some obstacles like walls, long distance or another wireless device.
1. Follow the basic guidance of previous page.
2. If not effect, try the below process
If not working
Change from current security mode to No-security mode
If not working
If not working
Retry to setup wireless network connection
If not working
2-55
11-4. When wireless dynamic IP is not set.
1. Interference between BD-Player and router.
2. Wrong configuration of IP address of AP.
1. AP should be used as DHCP server.
Check whether DHCP server of AP is activated or not.
If not working
If not working
Retry to setup wireless network connection
If not working
2-56
11-5. When only the WAN is not connected
1. Some problems between AP(router) and ISP(Internet Service Provider)
2. Simple Data Packet Error by Interference between BD-Player and router.
1. Confirm if there are no troubles home local internet line by PC.
2. Some ISP need their own unique DNS address. If it is, the DNS address
should be set in AP.
3. If not effect, try the below process
Confirm WAN of AP is set as dynamic host configuration protocol,

DHCP
If not working
If not working
If not working
Retry to setup wireless network connection at the beginning
If not working
If not working
Make AP’s MAC same with PC’s.

It’s possible by using MAC-Clone function of AP
2-57
11-6. When both WAN and LAN are not connected in the connection status
Retry wireless network setup at the beginning
If not working
Retry wireless network setup at the beginning
If not working
Confirm if there are no troubles home local internet line by PC.
If not working
2-58
11-7. When Push Button is not working
■ Expectable Causes & Solutions of Push-Button is not detected

1. This BD-Player’s push button is same meaning of AP’s WPS-Button.
To connect with push button function, user must push button of AP
and push button of BD-Player. The inverse sequence is also ok.
2. In some AP(router), user must enable the WPS function in setup-menu.

Then WPS-Push-Button function of AP is available.
■ Expectable Causes of WPS Time-Out

1. Each Push button of AP and BD-Player must be pushed in 120 seconds.
2. During 120 seconds just after AP’s push button is pushed, other device
also can be connected with the AP by the device’s push button.
■ Possible Solution
1. Try one more time from at the beginning of network connection.
2. Some AP does not support WPS Push Button function.
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12. VUDU
12-1. Entering the Vudu.
(Before using the Vudu function, it guides a user network status)
To enter cinemanow mode, it try to check internet connection.

Does It connect to internet? If failed, it displays the popup message to the user.
User can move to [Home] menu or [Network setting] menu as our guideline.
12-2. Activation
(To rent or buy titles, a user must activate the player, Activating the unit
establishes a connection between the unit and Vudu account)
If you try to buy or rent a movie before activating your player,

Press “Buy” tab
theactivation code appears on the screen.
in Movie Details
Note the activation code of your player.
On your computer, visit www.vudu.com/activation

Visit Vudu site and enter
and enter theactivation code in the [Activation Code] fields
activation code.
and click [Activate Device].
Enter your [Email Address] and [password] to log into your account.
Log into your account If you are not a member of Vudu yet,
click [Create an Account] to be a member.
If the activation is successfully done on your player,

Complete activation
press ENTER to complete the activation.
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12-3. Purchasing titles
(To watch the stream video, you should browse and buy titles at the player.)
Rental videos are available for up to 30 days.

Select the title and Once you start to play the movie, your viewing period is initiated.
Select [Buy] tab in Movie Details Viewing periods differ by movie, but are typically either 24 or 48 hours.
You may watch the movie as many times as you like within that time period.
Vudu offers you a free 2-minute preview of any movie.

By watching the preview, you can also determine
Select quality level
which quality level (HDX, HD or SD) best suits
your available network bandwidth prior to renting a movie.
If a user purchased the titles,

Check the title
It display the alarm message on the screen.
already purchased.
In “My Vudu”, users can see the rented or purchased titles
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While playing a movie,

press ENTER or DISPLAY to show the movie info bar,
Switching movie quality level
and then use b B to select a movie quality level (HDX, HD or SD)
and press ENTER to confirm.
This dialog will show up the 4th time playback needs to be paused
Switching Quality level dialog because of buffering.
Users can select a lower quality level and fewer buffering would occur.
12-5. Check your internet connection
Before starting Vudu service,

it is checked whether internet is connected or not,
but during the network communication,
it is detected that internet connection is closed.
# Check Internet Access
A user make it sure that internet connection is working.
Cannot connect to the internet.

Please make sure your internet connection is working properly,
and that your device is setup properly
2-62
13. PICASA
13-1. Create Picasa Web Albums Account
Don’t have a Picasa Visit “piccasaweb.google.com” and click the “Create an Account >>” button.
Web Albums account? You can get 1GB of free storage which can store about 4,000 pictures.
13-2. No Image Icon
“No Image” icon can appear on thumbnail list or full picture screen.
“No Image” means that the meta data of the image is still at the database
What is “No Image”?
server but the content has been removed because it violates Google’s
Terms of Service.
13-3. Network Congestion
“There may be network congestion” pop-up appears when the network is

When does the “There may be too slow to service the Picasa Web Albums.
network congestion” pop-up We try the service API and image request until it successes but if every
appears? request fails for 1 minutes then we show the pop-up and return to the
Netcast home menu.
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14. PANDORA
14-1. Pandora Initial Network Error Policy
Pandora Start
Yes Yes Does startup Yes

Is Ethernet cable Does DNS query query successes
connected? successes? from Pandora
server?
No No No
“ Check Ethernet
cable” Pop - up
No
Is Ethernet cable
connected?
Yes
“ Check network
setting” Pop- up
Enjoy Music
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14-2. Pandora Initial Network Error Policy
A1. Pandora Start • A1 : Loading Screen

• A2 : Checking Account
• A3 : Activation Page
• B1 : Sign- In Screen
• B2 : Username list Screen
• C : Create Station Screen
First tim e listener First time listener Previous listener
or • D : Station List and Player Screen
Previous listener
? At least 1 station
* Return to last station played
A2. No Station
Pandora
account ?
Without station
A3. C. D.
Yes
B1.
Create Station & Song List

Activation
• Activation Code Station
• Activation URL • Search
Sign - In • Virtual
B2. Sign -out
• ID / Password Keyboard
• Virtual Keyboard Sign - in
OK (Username list)
New usernam e select New Usernam e select

Username
?
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14-3. Player Buffering Policy
■ When does the "Buffering" pop-up appears?

If there is no more data to play at the buffer. The buffer can store about 90 seconds of music data.
■ How much data is buffered?

- At the begging of music,
1) If the network is faster than 128Kbps, buffers 16Kbytes of music data and start playing.
2) If the network is slower than 128Kbps, buffers 96Kbytes of music data and start playing.
- After playing music,
1) Until the buffer is full.
2) When the buffer goes empty, buffers 15 seconds of music data and then restart playing.
■ When does the "There may be network congestion" pop-up appears?

1) If the buffering continues for 1 minutes.
2) If the buffering pop-up appears more than 5 times in the same music.
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15. AccuWeather
15-1. Policy
There may be network congestions.

Is “The Request cannot be Please retry it 2 or 3 more times.
processed.” message displayed? If it is Home menu, no data will be displayed.
If it is Favorite City menu, it will return to the favorite city list.
Although you did retry 2~3 times, Network is not setup correctly.
same symptom occurs? Please check the network status.
16. MLB.TV
16-1. Game Watch Policy
■ Why before 2010. May games cannot be watched?

LG BDP doesn’t support games until 2010. April.
Because we do not support the stream transport protocol earlier than 2010. April.
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17. NAPSTER
17-1. Sign In Process
Yes
Have an
Napster Account Sign In for Existing Members
No
Yes
First
Sign-In.
Sign Up for a Free Trial
No
Sign In Input Screen
The guide message will be

shown to users to make an
account in Napster webpage
Seamless Sign-In
17-2. Sign Out
< Sign Out Menu Screen >
• Sign Out reset your sign-in history. (Until next sign-in, seamless sign-in unavailable)
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17-3. Player Buffering Policy
■ Player Buffering Policy

Start playback after buffering the first 64 Kbyte data.
Keep buffering to Maximum 5 Mbytes while playback.
■ Buffering Popup Condition

- At the begging of music,
Showing at the initial bufferingstatus and removing when playback starts
- After playing music,
Showing when there’s no buffered data left and restarting playback after buffering 240 Kbyes data
■ When does the “There may be network congestion” pop-up appears?

1) If the buffering continues for 1 minutes.
2) If the buffering pop-up appears more than 5 times in the same music.
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18. Divx TV
18-1. Cannot go into the Divx TV Service.
Connect the player’s LAN port to the corresponding port

Check on your Modem Router using a LAN cable.
the Network Connection Use a commercially available straight LAN cable
If there is a DHCP (Dynamic Host Configuration Protocol) server

on the local area network (LAN), this player will automatically be allocated
Configuration
an IP address. If there is no DHCP server on the network and you want to
Network Settings
set the IP address manually, select [Static IP] then set the [IP Address],
[Subnet Mask], [Gateway] and [DNS Server] using [IP Setting] option
Select [NETWORK] on the [Setup] menu.

Checking And then Select [IP Mode] option on the [NETWORK] menu.
Network Configuration And then Check the Network status indicator changes
according to Network configuration.
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18-2. Frequent buffering happens while playing videos.
Divx TV Bandwidth Requirements

• Minimum : 1.5 Mbps
• Preferred : 4.0 Mbps
• Minimum for HD : 4.5 Mbps
Do you have adequate We recommend a minimum connection speed of 1.5Mbps.

broadband connection speed For the best quality picture, a connection speed of 4.5Mbps is required.
Do not have any other online Your connection may be affected by other activity on your network,
activity on your network such as online gaming, file sharing or other video streaming.

http://www.speakeasy.net/speedtest/ http://www.speedtest.net/
Test your bandwidth
If you are getting less bandwidth than expected,
you should contact your ISP to troubleshoot.
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19. VIEWSTER
19-1. Viewster setup.
(Before using the Viewster function, it guides a user network status)


Configuration
Network Settings

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19-2. Purchasing the titles.
(user must log-in and pay to watch movie)
Press “Watch” tab If you try to watch movie before log-in your player,
in Movie Details first the screen will show to choose video and subtitle language.
Choose Choose video and subtitle language what you want,

video and subtitle language and then the screen will show the log-in page
Pay with your account You can enter your [Phone number] and [PIN] code to pay.
Click [Pay & Watch] to watch the movie.
A subscription to Viewsteroffers you access to all films within that

particular subscription package.
1) If yes, the app will store your login details, and you can watch other
Activate Now?
movies without activate.
2) If no, you can watch current movie, and if you want to watch another
movie, you have to log in again.
2-73
19-3. Log in Process
(user must log-in and pay to watch movie)
If you are logged in and browsing a particular film page,

Press “Options” tab
the app will let you know whether or not that films is in your active
in Viewster Main
subscription and if it’s in the valid period.
You can check “Remember me”,
Choose “Log in”
it will allow the app to automatically recall your username and password
so you won’t have to type in them for subsequent logins.
If you forgot login details,

Log in your account enter your email address and press “send” button.
It will give your account information by mail.
19-4. Play title restriction.
A user meet an error code, It will be supported by Viewster with that error.
when he try to playback. It is not covered by LGE.
2-74
20. ACCEDO
20-1. Accedo Feature.
Accedo support the service about several games. You can select the game title, and enjoy
the game.
Accedo menu Select Game Enjoy game
Enjoy game
2-75
20-2. Accedo Setup
(By connecting the unit to broadband Internet, you can use Accedo function)


Configuration
Network Settings

2-76
ONE POINT REPAIR GUIDE
1. MAIN SET ONE POINT REPAIR GUIDE
1-1. POWER PROBLEM
Power problem occurs when you power on the unit.
1-1-1. FUSE & BRIDGE DIODE

1-1-1-1. Solution
Replace F900, BD900 on SMPS board.
1-1-1-2. How to troubleshoot (Countermeasure)

1) Look at the physical of fuse F900.
2) Check the bridge diode BD900.
1-1-1-3. Service hint (Any picture / Remark)
< Fuse, F900 >

Can look at physical condition < SMPS board top view >
2-77
MAIN SET ONE POINT REPAIR GUIDE
Power problem occurs when you power on the unit.
1-1-2. VKK, FL-, FL+, 14 VA, 6 VA, 3.8 V

1-1-2-1. Solution
Replace D960, D961, D962, D963, D965, IC910, ZD960, ZD961.

Case 1) 6VA Abnormal: Check D961 and replace it.
Case 2) 14VA Abnormal: Check D960 and replace it.
Case 3) 3.8VA Abnormal: Check D965 and replace it.
Case 4) VKK, FL-, FL+ Abnormal: Check ZD960, ZD961,D962 and replace it.
Case 5) All Voltage Abnormal: Check IC910and replace it.
Case 2
(D960)
Case 1
(D961)
Case 5
(IC910)
Case 4
(D962, ZD962, ZD961)
Case 3
(D965)
< SMPS board top view >
2-78
Amp power problem occurs when you power on the unit.
1-1-2. -16 V, -28 V, +28 V

1-1-2-1. Solution
Replace D950, D951, D952, IC910.

Case 1) -16 V Abnormal: Check D950 and replace it
Case 2) -28 V Abnormal : Check D951, IC950 and replace it
Case 3) +28 V Abnormal : Check D952, IC950 and replace it
All Voltage Abnormal: Check IC901and replace it.
Case 1
(D950)
Case 2
(D951)
Case 3
(D952) Warning
Parts that are shaded are critical with
respect to risk of fire or electrical shock.
2-79
1-2. NO BOOTING
When you turn on your set, it will blank / no message on front panel, standby LED no display
it will not boot-up.
1-2-1. D101 (NO 3.3 VA)

1-2-1-1. Solution
Replace D101 on MAIN board.

1) Please check 3.8 VA.
2) If 3.8 VA is abnormal, please check SMPS board.
3) If 3.8 VA is OK, but 3.3 VA is abnormal, replace D101.
IC101
D101
< MAIN board top view >
2-80
When you turn on your set, it will blank / no message or “PLEASE WAIT” display on front panel,
and it will not boot-up.
1-2-2. IC153 (NO 3.3 V)

1-2-2-1. Solution
Replace IC153 on MAIN board.

1) Please check 3.3 V of IC153(pin3) or L102 on MAIN board.
2) If 3.3 V voltage doesn’t come out, check IC153 pin2 (VCC 3.8 VA).
When you figure out those power if there is no 3.8 VA, please check 3.8 VA from SMPS.
3) If 3.8 VA input is normal, first of all check the 3.3V_CTRL is high(IC101 pin58).
If 3.3V_CTRL is high, check R148, R1C8 and if there’s no defective component then replace IC153.
4) If 3.3V_CTRL isn’t high, you may need to replace IC101.
5) After changing it, if the set is still not booting:
- Checking another power source. (1.2 V, 1.5 V)
- Check crystal X500.
IC153
L102
2-81
1-2-3. IC150 (NO 1.2 V)

1-2-3-1. Solution

1) Please check 1.2 V of C113 on MAIN board.
2) If 1.2 V voltage doesn’t come out, check IC150 pin 2 (VCC 14 VA).
3) If V input (pin2) of IC150 is not 14 V.
First, check CN150 and if there’s no defective component, please check SMPS board.
4) After fixing it, if the set is still not booting:
Check L151, R1A6, R111, R1F1 and finally check IC150 or replace.
5) After fixing it, if the set is still not booting:
- Check another power source. (3.3 V, 1.5 V)
L151
IC150
C113
2-82
1-2-4. IC151 (NO 1.5 V)

1-2-4-1. Solution

1) Please check 1.5 V of C165 on MAIN board.
2) If 1.5 V voltage doesn’t come out:
- Check IC151 pin 2 (VCC 14 VA).
If there is no 14 VA, please check PWR_CTRL(IC101 pin59) and 14 VA from SMPS.
3) If V input (pin 2) of IC151 is 14 VA signal,
first of all, check the 1.5V_CTRL is high(IC101 pin59)
and if it’s high, check R145, R1A7, L150, R112, R1A4, R1A8
and if there’s no defective component, please replace IC151.
4) If PWR_CTRL or 1.5V_CTRL isn’t high, you may need to replace IC101.
- Check another power source. (3.3 V, 1.2 V)
IC151
C165
2-83
When you turn on your set, it will display “PLEASE WAIT” display on front panel,
and it will not boot-up normally.
1-2-5. X500 DEAD

1-2-5-1. Solution
Replace X500 on MAIN board.

1) Please check the frequency of 27 MHz crystal (X500).
2) If the crystal doesn’t oscillate, replace X500.
- Check another power source. (3.3 V, 1.2 V, 1.5 V)
X500
< MAIN board bottom view >
2-84
When you turn on your set, it will display “PLEASE WAIT” on front panel, and it will not boot-up
normally.
1-2-6. MAIN BOARD

1-2-6-1. Solution
Replace MAIN board.

1) Please remove IC500, IC502, IC503, and then check the Impedance between each signal
(DATA, ADDRESS, and so on.).
2) If there is some Impedance ( a few ohm or infinite ohm) especially power source trace,
PCB via might be broken. You’d better change MAIN board.
IC502
IC503
IC500
< MAIN board bottom view >
2-85
1-3. WIRED NETWORK CONNECTION ERROR
When you connect Accu Weahter, You-tube or Picasa through the wired LAN, the “no connection“
message appears.
1-3-1. ETHERNET JACK (JK250)

1-3-1-1. Solution
Replace JK250 on MAIN board.

1) Check you internet connection. Make sure it connect properly to modem or router.
2) If internet connection OK, please check the ethernet jack (JK250).
3) If there is soldering problem, please re-soldering pin JK250.
4) If after re-soldering problem still occurs, replace JK250.
5) If problem still occurs after change JK250, check BCM7633 IC (IC500), change the MAIN board.
JK250
IC801
2-86
1-4. BAD HDMI VIDEO / AUDIO OUTPUT
When unit is connected to HDMI TV using HDMI cable, picture shows bad color, no output or mixed
color on the screen. But component output is OK.
1-4-1. HDMI JACK (JK803)

1-4-1-1. Solution
Replace JK803 (HDMI Jack).

1) Check JK803 pin soldering.
2) If there is short soldering on pin JK803, re-soldering pin JK803.
3) If problem still occurs, check CF809 ~ CF812, R831 ~ R838:
If issue still NG, replace IC801.
JK803
R831~R838
IC801
2-87
1-5. BAD HDMI VIDEO / AUDIO INPUT
When unit is connected to HDMI in(1 or 2) using HDMI cable, picture shows bad color, no output or
mixed color on the screen.
1-5-1. HDMI JACK (JK801 or JK802)

1-5-1-1. Solution
Replace JK801 or JK802 (HDMI Jack).

1) Check JK801 or JK802 pin soldering.
2) If there is short soldering on pin JK801 or JK802, re-soldering pin JK801 or JK802.
3) If problem still occurs, check R814 ~ R829:
If issue still NG, replace IC801.
JK802 JK801
R822~R829 R814~R821
IC801
2-88
1-6. STANDBY LED BLINKING
After auto power off , STANDBY LED blinking
Amp FET dead
1-6-1. AMP BOARD

1-6-1-1. Solution
Replace AMP board.

1) Separate speaker jack from AMP board.
Please check CN601 pin4 signal.
2) if pin4 signal is high, short from pin4 to GND
booting is ok, DC protection mode is operating (AMP FET dead), replace AMP board.
Please test after separate speaker jack from amp board, because DC Voltage flows through the speaker.
< AMP Board Top View >
CN601 4PIN
< AMP board top view >
2-89
1-7. NO SPEAKER OUTPUT
No speaker output.
1-7-1. AMP BOARD

1-5-1-1. Solution
Replace AMP board.

1) Check voltage at CN706.
- If -29 V(pin1, 2) ,+29 V (pin6, 7) ,-17 V(pin8) voltage doesn’t come out, re-soldering in CN706.
- Check SMPS board.
2) Check voltage at IC743.
- If IC743 pin3 (-5 V) voltage doesn’t come out, replace IC743.
3) If problem still occurs, change AMP board.
IC743
CN706
-29V +29V -17V
< AMP board top view >
2-90
2. WIRELESS SUBWOOFER ONE POINT REPAIR GUIDE
2-1. NO POWER PROBLEM
No power problem occurs when you power on the unit.
2-1-1. Fuse & Bridge diode

2-1-1-1. Solution
Replace F901, BD901 on SMPS board.

1) Look at the physical of fuse F901.
2) Check the bridge diode BD901.
< Fuse, F901 >

Can look at physical condition < SMPS board top view >
2-91
WIRELESS SUBWOOFER ONE POINT REPAIR GUIDE
No power problem occurs when you power on the unit.
2-1-2. 14 VA, 5.8 VA

2-1-2-1. Solution
Replace D921, D922, IC901.

Case 1) 5.8 VA abnormal: Check D922 and replace it.
Case 2) 14 VA abnormal: Check D921 and replace it.
Case 3) All voltage abnormal: Check IC901 and replace it.
Case 2
(D921)
Case 3
(IC901)
Case 1
(D922)
Case 1
(D922)
Case 3
(IC901)
Case 2
(D921)
2-92
2-2. AMP POWER
AMP Vcc doesn’t work. (abnormal Sound).
2-2-1. Abnormal sound

2-2-1-1. Solution
Refer to the How to troubleshoot (Countermeasure).

Case 1) 35 V abnormal: Replace PC902 or PC903 on SMPS board.
Case 2) 35 V abnormal: Replace IC902 / Q902 or D929 on SMPS board.
Case 1
(PC902)
Case 2
(Q902)
Case 2
(IC902) Case 2
(D929)
Case 1
(PC903)
Case 1
(PC902,903) Case 2
(IC902,Q902,D929)
2-93
2-3. NO SOUND
No sound from wireless woofer speaker after using long time.
2-3-1. HEATSINK
2-3-1-1. Solution
Heatsink reassemble new one.

1) AMP IC protection mode is operated by over heat.
because the heat sink and AMP IC are not jointed securely.
2) Remove heat sink and thermal grease from the woofer amp board.
Repaint the thermal grease thinly on the AMP IC and reassemble heat sink on the AMP IC.
Please refer to figures below.
3) If problem still occurs, change wireless woofer AMP board.
First , Cleaning. Second, Reassemble heatsink

on the AMP IC.
<Woofer AMP board with heatsink >
2-94
ELECTRICAL TROUBLESHOOTING GUIDE
1. MAIN SET TROUBLESHOOTING
1-1. POWER SUPPLY ON SMPS BOARD
No POWER
YES
NO
Is the F900 normal? Replace F900 (same fuse),
YES
NO
Is TH900 normal? Replace TH900.
YES
NO
Is BD900 normal? Replace BD900.
YES
Is the VCC NO
(12 V ~ 24 V) supplied to IC910 Replace PC900.
pin2?
Check or replace IC960.
YES
NO
FR960 normal? Replace FR960.
YES
Power line of MAIN board is short.
2-95
MAIN SET TROUBLESHOOTING
No SOUND
YES
Is the VCC NO
(12 V ~ 24 V) supplied to IC920 Replace PC902.
pin2?
YES
Check or replace IC950.
NO
Is FR950 normal? Replace FR950.
YES
NO
Is IC951 normal? Replace IC951.
YES
NO
Is PC901 normal? Replace PC902.
YES
Power line of AMP board is short.
2-96
1-2. POWER SUPPLY ON MAIN BOARD
No 3.3 V
YES
Is the NO
Vcc 3.8 VA supplied to IC109/ Check 3.8 VA on SMPS board.
IC153 pin2?
YES
Is there NO Check PWR_CTRL/ DCDC33_CTRL line

‘H’ signal at IC109/ IC153 from IC101(pin61, 58).
pin1?
YES
Check IC109/ IC153 and replace.
No 5 V
YES
Is the NO
Vcc 6 VA supplied to IC105/ IC107/ Check 6 VA on SMPS board.
IC108 pin2?
YES
Is there NO Check PWR_CTRL/ DCDC33_CTRL line

‘H’ signal at IC105/ IC107/ IC108 from IC101(pin61, 58).
pin1?
YES
Check IC105/ IC107/ IC108 and replace.
2-97
No 1.2 V
YES
Is the NO
Vcc 14 VA supplied to IC150 Check 14 VA on SMPS board.
pin2?
YES
Is there 3.3 V at NO Check the DCDC12_CTRL line

IC150 pin6? from IC101(pin60).
YES
Check IC150 and replace.
No 1.5 V
YES
Is the NO
Vcc 14 VA supplied to IC151 Check 14 VA on SMPS board.
pin2?
YES
Is there 3.3 V at NO Check the DCDC15_CTRL line

IC151 pin6? from IC101(pin59).
YES
Check IC151 and replace.
2-98
1-3. SYSTEM PART
Power cord in B
YES
“BOOT” display NO CN151 NO Check CN151 pin10, pin11,

on VFD OK? VKK, FL-, + pin12 & SMPS board.
check OK?
YES YES
VFD_CLK NO Check R3A3, R3A8, R3A9

DO, STB vol. level.
OK?
YES
NO
Check VFD01. Replace VFD01.
NO PWR_SENS NO Check Noise cap.

Power on. & SMPS board.
check OK?.
YES YES
PWR_CTRL/ NO
SMPS_P_CTRL Check R166/ R135 vol. level.
check OK?
YES
Replace of IC101
UPD78F1165.
2-99
Menu “Home” display NO 1.2 V/ 1.5 V/ NO Check IC150, IC151, IC153

on monitor OK? 3.3 V OK? and SMPS board.
YES
RESET & NO
UART_RX, UART_TX Check X101 and IC101.
OK?
YES
YES X501 NO
27.00 MHz Replace X501.
OK?
YES
IC506 NO Replace IC506

NAND_ALE, NAND_CLE (NAND Flash).
OK?
YES
Replace IC500 BCM7633

or IC502, IC503 (DDR3).
YES
Proper
“LG Logo” NO assemble MAIN NO
display on monitor and FRONT board Assemble properly.
OK? OK?
YES
System part OK.
2-100
1-4. NO CVBS VIDEO OUTPUT
No CVBS video on display
YES
Is there NO
CVBS signal on Check IC253 signal or Vcc.
R2A8?
YES
Is there NO
CVBS signal out of IC250 Replace IC250.
pin6?
YES
Is there NO
signal on Check R567.
C2G1?
YES
Check JK253 and RCA cable connection.
2-101
1-5. NO AUDIO OUTPUT
Optical function
YES
IC201 NO
pin6 OPT_IN signal Check JK253 or replace.
OK?
YES
IC201 NO
pin27, 28, 29 I2S signal Check IC201 or replace.
OK?
YES
IC401 NO
pin23, 24, 26, 27, 29, 30 Check IC401 or replace.
signal OK?
YES
CN102 NO
pin4, 6, 8 signal Check IC404 or replace.
OK?
YES
Update new wireless, μ-COM firmware.
Portable function
YES
IC201 NO
pin9, 10 signal Check JK252.
OK?
YES
IC401 NO
pin23, 24, 26, 27, 29, 30 Check IC401 or replace.
signal OK?
YES
CN102 NO
pin4, 6, 8 signal Check IC404 or replace.
OK?
YES
2-102
Tuner function
YES
IC200 NO
pin11, 12 audio L/R Check tuner module or replace.
OK?
YES
IC201 NO
pin13, 14, 15 I2S signal Check IC200 or replace.
OK?
YES
IC401 NO
pin23, 24, 26, 27, 29, 30 signal Check IC205 or replace.
OK?
YES
CN401 NO
pin47, 48, 49, 51, 52, 54 signal Check DSP program or IC401 replace.
OK?
YES
2-103
BD / CD / DVD disc or USB play
YES
IC511 NO
pin4, 6, 8, 17 I2S input signal Check IC500 or replace.
OK?
YES
R446, R447, NO
R448, R432 I2S Input signal Check IC511 or replace.
OK?
YES
R422,R423 NO
R432, RA401 output signal Check IC401 or replace.
OK?
YES
IC401 NO
pin23, 24, 26, 27, 29, 30 signal Check IC205 or replace.
OK?
YES
CN401 NO
pin47, 48, 49, 51, 52, 54 signal Check DSP program or IC401 replace.
OK?
YES
2-104
1-6. NO HDMI OUTPUT
No HDMI audio / video output
YES
JK803 NO
pin18 Vcc 5 V Check L802 and Vcc 5 V line.
OK?
YES
JK803 NO
pin19 HP_DET about 3.3 V Check hot plug detect signal from TV.
OK?
YES
Is there signal on NO
Check IC801 Vcc or replace IC801.
R841, R842?
YES
Check X802 or replace X802.
X802?
YES
HDMI output OK.
2-105
1-7. NO HDMI INPUT
No HDMI audio / video output
YES
JK801, NO
JK802 pin18 Vcc 5 V Check transmitter device.
OK ?
YES
JK801, NO
JK802 pin19 HP_DET about 3.3V Check IC801 status.
OK?
YES
Is there NO
signal on JK801, JK802 Replace IC801.
pin15,16?
YES
JK803 NO
pin18 Vcc 5 V Check L802 and Vcc 5 V line.
OK?
YES
JK803 NO
pin19 HP_DET about 3.3 V Check hot plug detect signal from TV.
OK?
YES
Check IC801 Vcc or replace IC801.
R841, R842?
YES
Check X802 or replace X802.
X802?
YES
HDMI output OK.
2-106
ELECTRICAL TROUBLESHOOTING GUIDE
2. WIRELESS SUBWOOFER TROUBLESHOOTING
2-1. SMPS PART CHECK
No power
Check AC NO
Connect open line.
line pattern.
YES
Check NO
Replace F901.
fuse F901.
Check BD901 “+” Low impedance:

YES Replace IC901, IC902,
to “-” pin impedance. Q902, BD901.
Check C922 NO
Check SMPS second part lines short.
voltage (5.7 V).
YES Check a main or amp assembly short.
Check IC901 Vcc NO

Replace PC901, IC903 all.
voltage(14~18 V).
YES Check around IC901

components(short, open).
Replace SMPS board.
No sound
Check IC902
NO
Vcc voltage(22V~24V). Check no power list, AC input voltage.
YES
NO
Check C932, C935 Check AMP module short.
voltage (32 V).
YES
Replace PC903, IC904 all.
Replace IC902, Q902 or SMPS board.
2-107
WIRELESS SUBWOOFER TROUBLESHOOTING
2-2. GENERAL PART CHECK
Main set play &

power cord insert
Pairing LED NO NO
WCN103 cable Connect 3p harness cable
blinking or blue or
connection? (Woofer inner cable).
red?
F YES
WCN102 FFC cable NO Connect 26p FFC cable

connection. (Wireless module to WCN102).
YES
YES
WCN601 cable
NO Connect 12p harness cable
connection? (SMPS CN901).
YES
WCN601 pin3, 4 NO
power ok? Check woofer SMPS.
YES
WCN102 pin1 NO
power ok? Check woofer AMP.
YES
WCN103 pin1 or pin3

NO
Replace wireless module.
power ok?
YES
E Replace woofer box.
2-108
WIRELESS SUBWOOFER TROUBLESHOOTING
E F
NO Try Remate
Pairing LED blue?
LED blue?
YES YES
NO WCN102 NO
Main set play
pin3 MCLK Replace WX102.
woofer sound ok?
ok?
YES
WCN102 NO
pin22, 24, 25 Replace wireless module.
siglnal ok?
YES
WIC601 pin27, 28 NO
Replace WIC601.
PWM signal ok?
YES
WCN601 NO
pin1,10,11,12 Check SMPS.
14V, PVDD ok?
YES
WCN604 pin1, 2 NO
Replace WIC602.
audio signal ok?
YES
Wireless woofer ok Replace woofer box.
2-109
WAVEFORMS
1. SYSTEM PART-1 (X-TAL)
1
IC500
2
IC101
1 2
X500, 27 MHz X802, 28.63 MHz
X101, 20 MHz
2-110
2. SYSTEM PART-2 (DDR3 MEMORY)
DDR3_BA0
5 6
7
DDR3_nWE
6 7
DDR3_nCAS DDR3_CLK01_P
2-111
3. VIDEO PART (100% FULL COLOR-BAR)
COMPOSITE
2-112
4. HDMI PART
9
10
11 12
9 10
HPD_TX DDC_SDA
11 12
DDC_SCL TXC+
2-113
5. MICOM AND MPEG I/F PART
13
13
14
15
BCM_nRESET
14
MICOM_UART_RX2
15
MICOM_UART_TX2
2-114
WIRING DIAGRAMS
1. MAIN SET WIRING DIAGRAM
CN5A1
WIRELESS Wi-Fi
USB
HARNESS
CABLE, 5p
FFC
HARNESS
CABLE,
26p CABLE, 5p
CN204
CN203
CN401
POWER CORD
HARNESS CABLE,
CN102
CN601
FFC
SCN
704
CN150
CN902
CABLE,
12p
5p FFC
CABLE,
23p
AMP
SCN703
FFC
CABLE,
MD 45p
HARNESS CABLE,
B TO B 8P
B TO B 8P
CN152
CN706
CN151
CN901
12p
SCN705
FFC
CABLE,
8p
AMP TO SPK 4p
SMPS MAIN CN201
CN705 CN704
FFC CABLE, 23p
CN3A1
FRONT
CN3A2
FFC CABLE, 8p
CN4A1
TOUCH
F
2-115 2-116
2. WIRELESS SUBWOOFER WIRING DIAGRAM
:,5(/(66
9%0
$03 6036
9%0 9%0
9%0
%0
20
2-117 2-118
BLOCK DIAGRAMS
1. MAIN SET BLOCK DIAGRAMS
1-1. SYSTEM BLOCK DIAGRAM
AMP +B29V
24.576 +5VA
FET FET
24.576
IR IR
I2C MHZ I2C SPI
MHZ
SDRAM 19.2
MHZ LPF
3.3V 8Mb OP AMP
3.3/5V 3.3V I2C
3.3V FLASH Audio
FET FET
Tuner
IR IR
2ch ADC DIR 16Mb DSP PWM
IRS2093
CS5346 CS8422 I2S CTRL 33.3V CS495314 I2S (PS9850)
Portable LPF
74ALVC244 OP AMP
AUDIO - Decoding - AGL
FET FET
- Processing
IR IR
CTRL 2 - VOLUME
iPOD NJM 2794 74ALVC244 3.3/1.8V I2S CONTROL
CTRL 1 - PWM LPF
OP AMP
VIDEO 74ALVC244
NJM 2505 5V
ARC
FET FET
IR IR
Optical 3.3V
CEC 1.8/3.3V I2S Wireless
I2S TX LPF
TMDS ADV7622 OP AMP
HDMI OUT
-5VA -B29V
ARC
E2P
HDMI IN 1 RX/TX
I2C UART
TMDS ROM 3.3VA
One Chip I2C
HDMI IN 2 E2P MICOM CEC
Touch
TMDS ROM I2S 3.3VA
(NEC 100P)
UART touch IC
TMDS Function key (9EA)
20 MHZ (cypress)
3.3v 5v EEPROM
TMDS BCM7633
3.3V (32K)
MM1507
CVBS OPA360 3.3V/ 1.5V/ 1.2V
Video SW from FRONT
To MD to TOUCH
45/8P/5P FFC FRONT buzzer
D+,D- 5v
WiFi OPTICAL S/G
12V PICK UP
Ethernet VFD
MD Driver(7ch)
UART I2C
(R2A30209SP) Vkk
F+,F-
USB D+,D- 5v 5V
Driver(2ch) MD ET16315 ABOV
LB1848M 3.3VA VFD DRIVER
3.3V
3.3V 1.5V 3.3V R/C 3.3V
DDR3 NAND
CP Chip 256MBx2
FROM MAIN
(1GB)
2-119 2-120
MAIN SET BLOCK DIAGRAMS
1-2. POWER MAP - 3.8 VA, 6 VA, 14 VA POWER BLOCK DIAGRAM
ͤͩ͟·Ͳ 56* ͤͤ͟·ΐ;ͺʹ΀;

0,&201(& ((3520 5(02&215,&,(9(5 728&+,&
83')P$ 0&P$ P$ &<&P$
ͤͲ ·ʹʹΐͤ·ͤ $%29 6'5$0 $'& ',5

7-'3
0&)6 P$ (076$P$ &6P$ &6P$
+'0,,& $+&P$ '63

$'9P$ &6P$
ͦ͢͟Ͳ
7-56 ͩ͢͟· '63 +'0,,&
&6P$ $'9P$
ͤͲ ͤͤ͟·
ͧ·Ͳ
03(* 1$1'
7-'3
͢Ͳ %&0P$ +<8)*%P$
/'2 ͦ· ,32'&5$'/(
/0' $
͢Ͳ ͦ·
/'2 86%
/05 P$
/'2 ͢Ͳ ͦ· :,),
/0'
/'2 ͢Ͳ ͦ· $'& ,32'$8',2 ,32'9,'(2 +'0,,&

/0' &6P$ 1-0P$ 1-0P$ $'9P$
ͦ͢͟Ͳ ͦ·
/'2 :,5(/(66
/056
ͦ͢͟Ͳ ͦ·ΐΝΠΒΕΖΣ
/'2 23$03 02725'5,9(5
/2$'(5 2SWLFDOSLFNXS
/056 /0/P$ /%0P$
ͥ͢·Ͳ ͦ͢͟Ͳ
/'2 ͣ͢·ΐΝΠΒΕΖΣ /2$'(5 2SWLFDOSLFNXS )$1 02725GULYHU
/056 P$ 5$63$
'&'&
ͤͲ ͦ͢͟· 03(* ''5
$2=$,/ %&0P$ .%*%P$
ͦͲ ͣ͢͟· 03(*
'&'&
$2=
%&0&25($
2-121 2-122
1-3. POWER MAP - 3.8 VA POWER BLOCK DIAGRAM
ͤͩ͟·Ͳ
0%5
ͤͤ͟·Ͳ 617%*+% /+%1/0'% 4'/1%10 ''241/
%;% 72&( 4+%+'8'4 /%

O#
O#
O#
O#
ͤͲ ·ʹʹΐͤ·ͤ #$18 5&4#/ #&% &+4

7-'3 /%(5 '/65# %5 %5

O#
O#
O#
O#
*&/++% #*% &52

#&8 %5

O#
O#
O#
ͦ͢͟Ͳ ͩ͢͟· &52 *&/++%

7-56 %5 #&8

O#
O#
ͤͤ͟· /2') 0#0&

ͤͲ
7-'3 $%/ *;7()$

O#
O#
2-123 2-124
1-4. POWER MAP - 6 VA POWER BLOCK DIAGRAM
ͧ·Ͳ
/'2 ͢Ͳ ͦ·
+21&%4#&.'
/0'
#
/'2 ͢Ͳ ͦ· 75$
/05
O#
͢Ͳ ͦ·
/'2 9+(+
/0'
ͦ͢͟Ͳ ͦ·
/'2 9+4'.'55
/056
#&% +21&#7&+1 +21&8+&'1 *&/++%

/'2 ͢Ͳ ͦ·
%5 0,/ 0,/ #&8
/0'

O#
O#
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ͦ·ΐΝΠΒΕΖΣ
.1#&'4 1RVKECNRKEMWR 12#/2 /1614&4+8'4
/'2 ͦ͢͟Ͳ
./.
O# .$/
/056

O#
2-125 2-126
1-5. POWER MAP - 14 VA POWER BLOCK DIAGRAM
ͥ͢·Ͳ
ͣ͢·ΐΝΠΒΕΖΣ
ͦ͢͟Ͳ
/'2 .1#&'4 1RVKECNRKEMWR (#0 /1614FTKXGT
/056
O# 4#52
#
ͤͲ ͦ͢͟· /2') &&4

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$2=$,/ $%/ -$)$

O#
O#
ͦͲ ͣ͢͟· /2')
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$2=
$%/
%14'
#
2-127 2-128
1-6. POWER MAP - AMP, VFD POWER BLOCK DIAGRAM
AMP
$03
$8 )(7
$03
$8 )(7
8 8#
/'2 $03 0&
.$ ,56 23$03
$<:%8 :
'#
$03 0&
8# 23$03
,56
$03
$8 ,56
8
/'2
8# 7-'3 3:0
36
VFD
9)''5,9(5
8-- (7
( 8(&
$60-
(
2-129 2-130
2. WIRELESS SUBWOOFER BLOCK DIAGRAMS
2-1. SYSTEM BLOCK DIAGRAM
/%.-
/*<
/*<
LPF
$%.- 9(
WIRELESS .4%.- PS9850 TAS5612

9(
#&#6#
+%
+% #/25&
MICOM
2-131 2-132
WIRELESS SUBWOOFER BLOCK DIAGRAMS
2-2. POWER MAP - SUBWOOFER POWER BLOCK DIAGRAM
SUBWOOFER
8
28&& 9+%#/26#5
#
8 9+%FCWFKQ25
/'2
8# /0'
O#
&+1&'
/$4
/'2 # 8 8 8
/+%1/ ''241/
/056 .%(0%# /%
O#
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45)
# 8 .'&
([DPSOHWH[W 9+4'.'55/1&7.'
#
8 9+%#/26#5
/'2
8# /0'
O#
2-133 2-134
CIRCUIT DIAGRAMS IMPORTANT SAFETY NOTICE
WHEN SERVICING THIS CHASSIS, UNDER NO

SPECIAL COMPONENTS ARE SHADED ON THE NOTE :
SCHEMATIC FOR EASY IDENTIFICATION.
THIS CIRCUIT DIAGRAM MAY OCCASIONALLY
1. Shaded( ) parts are critical for safety. Replace only
with specified part number.
1. MAIN SET CIRCUIT DIAGRAMS CIRCUMSTANCES SHOULD THE ORIGINAL DESIGN
BE MODIFIED OR ALTERED WITH OUT PERMISSION
DIFFER FROM THE ACTUAL CIRCUIT USED. THIS
WAY, IMPLEMENTATION OF THE LATEST SAFETY
2. Voltages are DC-measured with a digital voltmeter
during Play mode.
FROM THE LG CORPORATION. ALL COMPONENTS AND PERFORMANCE IMPROVEMENT CHANGES
1-1. SMPS CIRCUIT DIAGRAM SHOULD BE REPLACED ONLY WITH TYPES
IDENTICAL TO THOSE IN THE ORIGINAL CIRCUIT.
INTO THE SET IS NOT DELAYED UNTIL THE NEW
SERVICE LITERATURE IS PRINTED.
No Power
12 BD900, TH900 are Defective
11
10
FLD No Power
FR960 is Defective
3.8 VA No Power
D965 is Defective
7
No AMP Power
PC901 is Defective
6
Switching Error
S/W Error PC900, IC960 are Defective
IC910, IC920 are Defective
No Sound
FR950, IC951 are Defective
5
No Power
F900 is Defective
Switching Error
2
PC902, IC950 are Defective
Warning
1 respect to risk of fire or electrical shock.
SMPS
EBY61170801, REV4.1
2011.01.25
A B C D E F G H I J K L M N O P Q R S T
2-135 2-136
MAIN SET CIRCUIT DIAGRAMS
1-2. MAIN - CPU#1 CIRCUIT DIAGRAM
1
12
11
10
1
CPU#1
: WAVEFORM NUMBER EBY61171901(#2), REV5.1
2011.01.25
2-137 2-138
1-3. MAIN - CPU#2 CIRCUIT DIAGRAM
12
11
4
10
7
5 6
7
1
: WAVEFORM NUMBER CPU#2
EBY61171901(#3), REV5.1
2011.01.25
2-139 2-140
1-4. MAIN - DDR3, NAND CIRCUIT DIAGRAM
12
11
10
1
DDR3 / NAND
EBY61171901(#4), REV5.1
2011.01.25
2-141 2-142
1-5. MAIN - BCM7633 FRONT END CIRCUIT DIAGRAM
12
11
10
1
FRONT END
EBY61171901(#5), REV5.1
2011.01.25
2-143 2-144
1-6. MAIN - MICOM CIRCUIT DIAGRAM
12
3
11
10
13
9 14
15
1
: WAVEFORM NUMBER MICOM
EBY61171901(#6), REV5.1
2011.01.25
2-145 2-146
1-7. MAIN - HDMI CIRCUIT DIAGRAM
12
11
10 9
10
9 11 12
2
1
: WAVEFORM NUMBER HDMI
EBY61171901(#7), REV5.1
2011.01.25
2-147 2-148
1-8. MAIN - ADC, DIR CIRCUIT DIAGRAM
12
11
10
1
ADC / DIR
EBY61171901(#8), REV5.1
2011.01.25
2-149 2-150
1-9. MAIN - DSP CIRCUIT DIAGRAM
12
11
10
1
DSP
EBY61171901(#9), REV5.1
2011.01.25
2-151 2-152
1-10. MAIN - POWER CIRCUIT DIAGRAM
12
11
10
1
POWER
EBY61171901(#10), REV5.1
2011.01.25
2-153 2-154
1-11. MAIN - I/O CIRCUIT DIAGRAM
12
11
10
8
9
1
I/O
: WAVEFORM NUMBER EBY61171901(#11), REV5.1
2011.01.25
2-155 2-156
1-12. AMP - PWM CIRCUIT DIAGRAM
12
11
10
1
PWM
EBY61172001(#1), REV4.2
2011.01.25
2-157 2-158
1-13. AMP - OP AMP CIRCUIT DIAGRAM
12
11
10
1
OP AMP
EBY61172001(#2), REV4.2
2011.01.25
2-159 2-160
1-14. AMP - AMP#3 CIRCUIT DIAGRAM
12
11
10
1
AMP
EBY61172001(#3), REV4.2
2011.01.25
2-161 2-162
1-15. FRONT CIRCUIT DIAGRAM
12
11
10
1
FRONT
EBY61172101, REV3.2
2011.01.25
2-163 2-164
1-16. TOUCH CIRCUIT DIAGRAM
12
11
10
1
TOUCH
EBY61172201, REV3.2
2011.01.25
2-165 2-166
MEMO
1-17. USB CIRCUIT DIAGRAM
12
11
10
1
USB
EBY61172301, REV3.1
2011.01.25
A B C D E F G H I J
2-167 2-168
CIRCUIT DIAGRAMS
2. WIRELESS SUBWOOFER CIRCUIT DIAGRAMS
2-1. SMPS CIRCUIT DIAGRAM IMPORTANT SAFETY NOTICE SPECIAL COMPONENTS ARE SHADED ON THE NOTE :
SCHEMATIC FOR EASY IDENTIFICATION. 1. Shaded( ) parts are critical for safety. Replace only
WHEN SERVICING THIS CHASSIS, UNDER NO THIS CIRCUIT DIAGRAM MAY OCCASIONALLY with specified part number.
CIRCUMSTANCES SHOULD THE ORIGINAL DESIGN DIFFER FROM THE ACTUAL CIRCUIT USED. THIS 2. Voltages are DC-measured with a digital voltmeter
BE MODIFIED OR ALTERED WITH OUT PERMISSION WAY, IMPLEMENTATION OF THE LATEST SAFETY during Play mode.
FROM THE LG CORPORATION. ALL COMPONENTS AND PERFORMANCE IMPROVEMENT CHANGES
12 SHOULD BE REPLACED ONLY WITH TYPES INTO THE SET IS NOT DELAYED UNTIL THE NEW
IDENTICAL TO THOSE IN THE ORIGINAL CIRCUIT. SERVICE LITERATURE IS PRINTED.
11
10
Warning
respect to risk of fire or electrical shock.
1
SMPS
EBY60891701, REV5.1
2010. 07. 26
2-169 2-170
WIRELESS SUBWOOFER CIRCUIT DIAGRAMS
12
11
10
1
WF AMP-1
EBY60928001(#1) REV 5.1
2010. 07. 20
2-171 2-172
12
11
10
1
WF AMP-2
EBY60928001(#2) REV 5.1
2010. 07. 20
2-173 2-174
MEMO
2-4. KEY - KEY CIRCUIT DIAGRAM
12
11
10
1
WF KEY
EBY61051301 REV 1.2
2010. 07. 20
A B C D E F G H I J
2-175 2-176
CIRCUIT VOLTAGE CHART
1. ICs
PIN PIN
LOCATION NAME SPEC. DIVISION SPEC. REAL LOCATION NAME SPEC. DIVISION SPEC. REAL
NUMBER NUMBER
UPD78F1165GF(S) 1.8 to 5.5V OPA360AIDCKR. 2.7V TO 3.3V
IC, 140mA 20MHz 10KBYTE FLASH IC, 0 0 0W 0W +-80dB 1 SC70 R/TP
IC101 3V3-MICOM 3PIN 1.8~5.5 3.32 IC253 VCC-3V3 1, 6PIN 2.5 ~ 3.3 3.28
Microcontrollers MEMORY 192KBYTE LQFP TR Video Amplifier 6P - TEXAS INSTRUMENTS
100PP NEC CORPORATION. INCO.
M24C16-RMN6TP 16KBIT 2KX- NJM2505AF(TE1) 4.5 to 9.0 0.1
8BIT 1.8V TO 5.5V 4mSEC SO-8 IC, 0 0W 200mW 60db 1 MSOP
IC, IC254 VCC 3PIN 4.5~9 4.97
IC102 R/TP 8P 3V3-MICOM 8PIN 1.8~5.5 3.43 Isolation Amplifier R/TP 5P NEW JAPAN RADIO
EEPROM
SGS-THOMSON CO.,LTD.
MICROELECTRONICS.
LM39102D-ADJ 2.25V TO 16V V-IN 2PIN 2.25~16 7.15
IC,
AZ7027RTRE1 18V 2.7V 500mW VCC_3.8VA V-IN 1PIN 0.3~15 3.74 ADJ 1W SOP-8 R/TP 8P TAEJIN
IC, IC299 LDO Voltage
IC103 SOT-89 R/TP 3P TECHNOLOGY V-OUT 4PIN - 1.24
Voltage Detector V-OUT 3PIN 3.29 Regulator
BCD CO., LTD.
IC, LM29152RS-ADJ 2.3 to 26 ADJ VCC-D6VA 2PIN 0.3 ~ 26 7.14 12, 22, 42, 55,
IC105 LDO Voltage 952mW TO 252 R/TP 5P - TAE- CS495314-CVZR 3.13V TO VDD18 83, 95, 112, 1.71~1.89 1.83
Regulator JIN TECHNOLOGY CO., LTD. V-OUT 4PIN 4.97 IC, 125PIN
3.46V 500mA 24.576 320KBYTE
IC401 Digital Signal
IC, LM29152RS-ADJ 2.3 to 26 ADJ VCC-14VA V-IN 2PIN 0.3 ~ 26 13.81 512KBYTE LQFP R/TP 128P 8, 28, 50, 62,
Processors
IC106 LDO Voltage 952mW TO 252 R/TP 5P - TAE- - CIRRUS LOGIC, INC., VDD33 73, 89, 100, 3.13~3.46 3.31
Regulator JIN TECHNOLOGY CO., LTD. 12V-LOADER V-OUT 4PIN 12.10 120PIN
LM39102D-ADJ 2.25V TO 16V VCC-D6VA V-IN 2PIN 2.25~16 7.12 EM638165TSA-6G 64MBIT
IC,
ADJ 1W SOP-8 R/TP 8P TAEJIN IC, 1MX16BITX4BANKS 3V TO 3.6V 1, 3, 9, 14, 27,
IC107 LDO Voltage IC402 VDD33 3.0~3.6 3.31
TECHNOLOGY WF-5V V-OUT 4PIN - 4.98 SDRAM 166MHZ 6nSEC TSOP II TR 54P 43, 49PIN
Regulator
CO., LTD. ETRON TECHNOLOGY INC
LM39102D-ADJ 2.25V TO 16V VCC-A6VA V-IN 2PIN 2.25~16 7.12 MX25L1606EM2I-12G
IC,
ADJ 1W SOP-8 R/TP 8P TAEJIN 16MBIT 8M X 2BIT
IC108 LDO Voltage IC,
TECHNOLOGY VCC-A5VA V-OUT 3PIN - 4.98 2.7VTO3.6V,0VTO0V,0VTO0V
Regulator IC403 Serial Flash VCC_3V3 8PIN 2.7~3.6 3.32
CO., LTD. 1.4mSEC UNIFORM SECTOR
Memory
SOP TR 8P MACRONIX INTER-
TJ3966DP-ADJ-8L 7V ADJ VCC_3.8VA V-IN 2PIN 2.5~6.0 3.68
IC, NATIONAL CO., LTD.
571mW SOP R/TP 8P
IC109 LDO Voltage
TAEJIN TECHNOLOGY CO. VCC_3V3 V-OUT 4PIN - 1.15 IC, TJ3965RS-ADJ-5L 6.5V ADJ V-IN 2PIN ~6.5 3.67
Regulator
, LTD. IC404 LDO Voltage 1.5W TO 252 R/TP 5P - TAEJIN
Regulator TECHNOLOGY CO., LTD. V-OUT 4PIN 1.83
TJ3966DP-ADJ-8L 7V ADJ VCC_3.8VA V-IN 2PIN 2.5~6.0 3.66
IC,
571mW SOP R/TP 8P D1 K1 U1 A4
IC153 LDO Voltage
TAEJIN TECHNOLOGY CO. 3.3V_BCM V-OUT 3PIN - 3.29 G4 N4 D7 K7
Regulator 3.3V_BCM 2.97~3.63 3.32
, LTD. T7 A10 G10
D13
AOZ1037PI 4.5V TO 18V ADJ VCC_14VA V-IN 2PIN 4.5 ~18 15.43
IC, 0W SO R/TP 8P - AB6 W7 T10
1.5V 1.425~1.575 1.49
IC150 DC,DC ALPHA AND OMEGA T13 W16 AB17
Converter SEMICONDUCTOR (HONG- PGOOD V-OUT 7PIN - 3.31
H8 ,J8, K8, L8,
KONG) Limited. IC, BCM7633YKFEBG 1.2V TO
M8, N8 ,P8,
IC500 Video 3.465V 667MHZ 6W 400pF BGA
AOZ1073AIL-3 4.5V TO 16V ADJ VCC_14VA V-IN 2PIN 4.5 ~18 15.44 R8, H9, J9, P9,
IC, Processors TR 422P - BROADCOM CORP
1.15W SO R/TP 8P - ALPHA R9, H10 , R10 ,
IC151 DC,DC ENABLE 6PIN - 3.50
AND OMEGA SEMICONDUC- H11, R11 , H12
Converter
TOR (HONGKONG) Limited. V-OUT 7PIN - 1.58 1.2V ,R12 1.14~1.26 1.16
H13 R13 H14
CS5346-CQZR 4.75V TO 5.25V 6, 5, 4, 36, 46, J14 R14 H15
VCC_3V3 3.13~5.25 3.28
IC, 192KHZ 24BIT 100SPS 1.5W 47, 48,PIN J15 K15 L15
IC200 A/D LQFP R/TP 48P - CIRRUS M15 N15 P15
Converter LOGIC, INC., VCC_A5V 14PIN 4.75~5.25 4.97 R15
K4B2G1646C-HCH9 2GBIT B2 D9 G7 K2
CS8422-CNZR 3.135V TO 128M X 16bit 1.425V TO 1.575V K8 N1 N9 R1
IC, IC, 1.425V
3.465V 10mA 216Khz QFN32 IC502 667MHz 20ns FBGA TR 96P 1.5V R9 A1 A8 C1 1.49
IC201 I/O Support VCC_3V3 3, 19, 22PIN 1.71~5.25 3.32 DDR3 SDRAM ~1.575V
R/TP 32P - SAMSUNG ELECTRONICS C9 D2 E9 F1
Chip
CIRRUS LOGIC, INC., CO., LTD. H2 H9
NJM2794RB2 4.9V TO 13V K4B2G1646C-HCH9 2GBIT B2 D9 G7 K2
IC,
0.0000025V 0.01% 600mW 128M X 16bit 1.425V TO1.575V K8 N1 N9 R1
IC203 Isolation VCC_A5V 4PIN 4.3~13 4.96 IC, 1.425V
600mW 65dB 2 VSP R/TP 10P IC503 667MHz 20ns FBGA TR 96P 1.5V R9 A1 A8 C1 1.49
Amplifier DDR3 SDRAM ~1.575V
- NEW JAPAN RADIO CO.,LTD. - SAMSUNG ELECTRONICS C9 D2 E9 F1
74AHC244FT 2.0 ~ 5.5V 20m CO., LTD. H2 H9
IC,
IC205 BUS BUFFER TSSOP20 T/REEL VCC_3V3 20PIN 2.0~5.5 3.31 TC58DVG3S0ETA00 8GBIT 1G
CMOS IC,
20P TOSHIBA X 8BIT 2.7V TO 3.6V 30USEC
IC506 NAND Flash 3.3V_BCM 12, 15PIN 2.7V ~ 3.6V 3.32
MM1507XNRE 4.5 TO 13V VCC 3PIN 4.5~13 4.99 UNIFORM SECTOR TSOP I TR
Memory
IC, 1.350V 200mW SOT26A R/TP 6P 48P TOSHIBA
IC250
Power Driver MITSUMI ELECTRIC CO., LTD. V-OUT 2PIN - 2.08 IC, 341S2164 Class 6 3.6 3.2 m
IC509 I/O Support 32.768 k QFN R/TP 20P APPLE 3.3V_BCM 5PIN 2.8~3.6 3.31
Chip COMPUTER, INC.
2-177 2-178
PIN REAL
LOCATION NAME SPEC. DIVISION SPEC. REAL LOCATION NAME DETAILED SFEC SPEC
NUMBER VOLTAGE
74AHC244PW+118 2.0V TO 5.5V Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
CA134 16V 80mA 7.35V
40uA BUFFER/LINE DRIVER AL,Chip 6.3X5.7MM TP SAMYOUNG ELECTRONICS CO., LTD.
IC,
IC511 TSSOP20 T/REEL 20P NXP 3.3V_BCM 20PIN 2.0~5.5 3.31
CMOS Capacitor, RC1E336M6L005VR 33uF 20% 25V 48mA -55TO+105C WT 1000HR
SEMICONDUCTORS KOREA CA154 25V 48mA 15.18V
AL,Chip 6.3X5.3MM TP SAMWHA ELECTRIC CO.,LTD
LTD
Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
6, 12, 25, 33, CA156 16V 80mA 1.49V
AL,Chip 6.3X5.7MM TP SAMYOUNG ELECTRONICS CO., LTD.
139, 133, 120,
HVDD33 3.14~3.47 3.32
114, 73, 62, 86 Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
ADV7622 3.14V TO 3.47V 0W PIN CA157 16V 80mA 3.68V
IC, AL,Chip 6.3X5.7MM TP SAMYOUNG ELECTRONICS CO., LTD.
IC801 LQFP TR 144P ANALOG DE-
Transceiver 2, 18, 21, 34, Capacitor, CK1C227M6L07KVR 220uF -20TO20% 16V 280mA -55TO+105C CK 2000HR
VICES INC. CA158 16V 280mA 5.00V
36 129, 126, AL,Chip 6.3X7.7MM R/TP SAMWHA ELECTRIC CO.,LTD
DVDD18 1.71~1.81 1.81
110, 93, 61, 81,
82, 83 PIN Capacitor, CK1C227M6L07KVR 220uF -20TO20% 16V 280mA -55TO+105C CK 2000HR
CA159 16V 280mA 4.97V
AL,Chip 6.3X7.7MM R/TP SAMWHA ELECTRIC CO.,LTD
IC, HVDD V-IN 2PIN ~18 1.82
AZ1117BH-ADJTRE1 12V ADJ Capacitor, CK1C227M6L07KVR 220uF -20TO20% 16V 280mA -55TO+105C CK 2000HR
IC802 Voltage CA1F1 16V 280mA 12.02V
0W SOT223 R/TP 3P BCD V-OUT 3PIN 3.32 AL,Chip 6.3X7.7MM R/TP SAMWHA ELECTRIC CO.,LTD
Regulator
IC, TJ3965RS-ADJ-5L 6.5V ADJ VCC-3V3 V-IN 2PIN ~6.5 3.31 Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
CA205 16V 80mA 3.31V
IC810 LDO Voltage 1.5W TO 252 R/TP 5P - TAEJIN AL,Chip 6.3X5.7MM TP SAMYOUNG ELECTRONICS CO., LTD.
Regulator TECHNOLOGY CO., LTD. V - OUT 4PIN 1.83
Capacitor, MV5.0TP16VC22M5X5 22uF 20% 16V 32mA -40TO+85C GP 2000HR 5X5MM
CA207 16V 32mA 3.19V
74AHC244FT 2.0 ~ 5.5V 20m AL,Chip TP SAMYOUNG ELECTRONICS CO., LTD.
IC,
IC811 BUS BUFFER TSSOP20 T/REEL VCC_3V3 20PIN 2.0~5.5 3.32 Capacitor, MV4.0TP16VC10M4X5 10uF 20% 16V 11.6mA -40TO+85C GP 2000HR
CMOS CA407 16V 11.6mA 1.81V
20P TOSHIBA AL,Chip 4X5MM TP SAMYOUNG ELECTRONICS CO., LTD.
R2A30209SP_W02Z 10.8 to 13.2 12V-LOADER 5, 22, 26PIN 30.00 12.04 Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
IC, CA408 16V 80mA 3.67V
SIC704 0.4 2.6W SSOP R/TP AL,Chip 6.3X5.7MM TP SAMYOUNG ELECTRONICS CO., LTD.
Motor Driver 5V-LOADER 32PIN 21.00 5.00
42P RENESAS
LB1848M-TRM-E 2.5 - 7.5 0.8 CA409 16V 80mA 1.83V
IC, AL,Chip 6.3X5.7MM TP SAMYOUNG ELECTRONICS CO., LTD.
SIC705 870mW MFP R/TP 10P SANYO VCC 1PIN 3~30 5.02
Motor Driver Capacitor, MVG5.0TP16VC47M5X5 47uF 20% 16V 50mA -40TO+85C GP 2000HR
ELECTRIC CO., LTD. CA514 16V 50mA 1.49V
AL,Chip 5X5.4MM TP SAMYOUNG ELECTRONICS CO., LTD.
LM358L 3V TO 32V 7mV .
IC, 100mW 280mW 65DB 2 SOP R/ Capacitor, MVG5.0TP16VC47M5X5 47uF 20% 16V 50mA -40TO+85C GP 2000HR
SIC706 VCC 8PIN 3~30 5.02 CA515 16V 50mA 1.59V
OP Amplifier TP 8P - UNISONIC TECHNOLO- AL,Chip 5X5.4MM TP SAMYOUNG ELECTRONICS CO., LTD.
GIES CO., LTD Capacitor, MVG5.0TP16VC47M5X5 47uF 20% 16V 50mA -40TO+85C GP 2000HR
CA801 16V 50mA 3.36V
V-OUT 2PIN ~18 8.18 AL,Chip 5X5.4MM TP SAMYOUNG ELECTRONICS CO., LTD.
IC, AZ1117BH-ADJTRE1 12V ADJ
SIC707
Voltage Regulator 0W SOT223 R/TP 3P BCD V-IN 3PIN - 12.04 Capacitor, MV5.0TP16VC22M5X5 22uF 20% 16V 32mA -40TO+85C GP 2000HR 5X5MM
CA802 16V 32mA TV SOURCE
AL,Chip TP SAMYOUNG ELECTRONICS CO., LTD.
IC, LM29152RS-ADJ 2.3to26 ADJ V-IN 2PIN 0.3 ~ 26 6.92
SIC710 LDO Voltage 952mW TO 252 R/TP 5P - TAE- Capacitor, MV5.0TP16VC22M5X5 22uF 20% 16V 32mA -40TO+85C GP 2000HR 5X5MM
CA803 16V 32mA TV SOURCE
Regulator JIN TECHNOLOGY CO., LTD. V-OUT 4PIN - 5.00 AL,Chip TP SAMYOUNG ELECTRONICS CO., LTD.
Capacitor, CK1C227M6L07KVR 220uF -20TO20% 16V 280mA -55TO+105C CK 2000HR
CA806 16V 280mA 3.32V
CA807 16V 80mA 3.31V
2. CAPACITORS CA808
16V 80mA 1.83V
REAL
LOCATION NAME DETAILED SFEC SPEC Capacitor, MV5.0TP16VC22M5X5 22uF 20% 16V 32mA -40TO+85C GP 2000HR 5X5MM
VOLTAGE CA810 16V 32mA 3.32V
C136 16V 32mA 7.36V Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
AL,Chip TP SAMYOUNG ELECTRONICS CO., LTD. SCA701 16V 80mA 8.81V
Capacitor, MVG5.0TP16VC47M5X5 47uF 20% 16V 50mA -40TO+85C GP 2000HR
C258 16V 50mA 5.18V Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
AL,Chip 5X5.4MM TP SAMYOUNG ELECTRONICS CO., LTD. SCA702 16V 80mA 12.04V
Capacitor, RC1E336M6L005VR 33uF 20% 25V 48mA -55TO+105C WT 1000HR
CA100 25V 48mA 15.16V Capacitor, MV6.3TP16VC100M6.3X6 100uF 20% 16V 80mA -40TO+85C GP 2000HR
AL,Chip 6.3X5.3MM TP SAMWHA ELECTRIC CO.,LTD SCA703 16V 80mA 5.00V
Capacitor, RC1E336M6L005VR 33uF 20% 25V 48mA -55TO+105C WT 1000HR
CA101 25V 48mA 12.04V Capacitor, CK1C227M6L07KVR 220uF -20TO20% 16V 280mA -55TO+105C CK 2000HR
AL,Chip 6.3X5.3MM TP SAMWHA ELECTRIC CO.,LTD SCA704 16V 280mA 7.39V
Capacitor, MVG5.0TP16VC47M5X5 47uF 20% 16V 50mA -40TO+85C GP 2000HR
CA102 16V 50mA 3.40V Capacitor, CK1C227M6L07KVR 220uF -20TO20% 16V 280mA -55TO+105C CK 2000HR
AL,Chip 5X5.4MM TP SAMYOUNG ELECTRONICS CO., LTD. SCA705 16V 280mA 5.00V
CA103 16V 32mA 7.36V
Capacitor, CK1C227M6L07KVR 220uF -20TO20% 16V 280mA -55TO+105C CK 2000HR
CA104 16V 280mA 4.98V
CA105 16V 32mA 3.32V
2-179 2-180
PRINTED CIRCUIT BOARD DIAGRAMS
1. MAIN SET P. C. BOARD DIAGRAMS
1-1. MAIN P. C. BOARD DIAGRAM
(TOP VIEW) (BOTTOM VIEW)
2-181 2-182
MAIN SET P. C. BOARD DIAGRAMS
1-2. SMPS P. C. BOARD DIAGRAM
NOTE) Warning
Parts that are critical with respect to risk
of fire or electrical shock.
2-183 2-184
1-3. AMP P. C. BOARD DIAGRAM
2-185 2-186
1-4. FRONT P. C. BOARD DIAGRAM
(TOP VIEW)
(BOTTOM VIEW)
2-187 2-188
1-5. TOUCH P. C. BOARD DIAGRAM
(TOP VIEW)
(BOTTOM VIEW)
1-6. USB P. C. BOARD DIAGRAM

2-189 2-190
PRINTED CIRCUIT BOARD DIAGRAMS
2. WIRELESS SUBWOOFER P. C. BOARD DIAGRAMS
2-1. SMPS P. C. BOARD DIAGRAM
NOTE) Warning
Parts that are critical with respect to risk
of fire or electrical shock.
2-191 2-192
WIRELESS SUBWOOFER P. C. BOARD DIAGRAMS
2-2. AMP P. C. BOARD DIAGRAM
2-3. KEY P. C. BOARD DIAGRAM

2-193 2-194
SECTION 3
CABINET & MAIN CHASSIS
CONTENTS
EXPLODED VIEWS ......................................................................................................................................... 3-3

1. MAIN SET SECTION ................................................................................................................................ 3-3
1-1. CABINET AND MAIN FRAME EXPLODED VIEW .............................................................................. 3-3
1-2. DECK MECHANISM EXPLODED VIEW (SBP-05A)........................................................................... 3-5
2. WIRELESS SUBWOOFER SECTION ...................................................................................................... 3-7
3. PACKING ACCESSORY SECTION ......................................................................................................... 3-9
3-1
MEMO
3-2
EXPLODED VIEWS
1. MAIN SET SECTION
1-1. CABINET AND MAIN FRAME EXPLODED VIEW NOTES) THE EXCLAMATION POINT WITHIN AN
EQUILATERAL TRIANGLE IS INTENDED
TO ALERT THE SERVICE PERSONNEL
462 TO THE PRESENCE OF IMPORTANT
SAFETY INFORMATION IN SERVICE
LITERATURE.
442
281
A45
I
H 250
282 495
AMP
A80L
B D CABLE5
281 WIRELESS A49
J
C CABLE6
CABLE1 A54 TOUCH
282 468 K
463 B C
251 CN902
MAIN 286 468
E 465 462
463 F A A51 Wi-Fi
G
H
L
462 A46
CN901 CABLE4
463 SMPS 285 284
A44 495
A47 468
443
E F 463
464
J
D
A41 A60 442
USB A 260 281
CABLE3 263 I
265
283 468
262
462 K
282
A80R
261 443
468
FRONT 320 281
280 282
G CABLE2 A50
465
443
468
484
300
443
484
3-3 3-4
MEMO
1-2. DECK MECHANISM EXPLODED VIEW (SBP-05A)
A60
1002
1023
A001
1025
1030
1024
1025
1020
1049
1031
1024
1029
1021
3-5 3-6
2. WIRELESS SUBWOOFER SECTION
NOTES) THE EXCLAMATION POINT WITHIN AN
EQUILATERAL TRIANGLE IS INTENDED
TO ALERT THE SERVICE PERSONNEL
TO THE PRESENCE OF IMPORTANT
SAFETY INFORMATION IN SERVICE
LITERATURE.
A900
A900A
A54W
957
WIRELESS 954
952
D 955
950
951
952 952
D
953
A49W
AMP C
A 955
A45W
CN901 956
A 952
C
WCN106
952 300W
A47W
SMPS
B
3-7 3-8
MEMO
3. PACKING ACCESSORY SECTION
801 Owner’s manual 832 CD title
805 Clear sheet 808 Battery
811 Video cable 814A iPod cradle
825 FM antenna 900 Remote control
804 Bag 803 Main packing
803C Speaker packing 803B Speaker packing
803A EPS pad 803A EPS pad
802 Box
3-9 3-10
SECTION 4
BCM7633 F/E LOADER PART
CONTENTS
ONE POINT REPAIR GUIDE ................................................................................................................... 4-2

1. ABNORMAL MD OPERATION ................................................................................................................. 4-2
2. "ALL BD DISC" READING ERROR .......................................................................................................... 4-3
3. "ALL DVD DISC" READING ERROR ....................................................................................................... 4-4
4. "ALL CD DISC" READING ERROR .......................................................................................................... 4-5
5. ABNORMAL SERVO OPERATION .......................................................................................................... 4-6
HOW TO USE THE SA RESET FUNCTION ....................................................................................... 4-7

1. SA RESET PURPOSE .............................................................................................................................. 4-7
2. REQUIRED SA RESET ............................................................................................................................ 4-7
3. SA RESET PROCEDURE ........................................................................................................................ 4-7
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION ...................................... 4-9

1. BCM7633 .................................................................................................................................................. 4-9
2. DRIVE IC (R2A30209SP) : SPINDLE MOTOR AND 6CH ACTUATOR DRIVER.................................. 4-12
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (LTH-A12) .................................................. 4-14
BLOCK DIAGRAM .................................................................................................................................... 4-15
4-1
1. ABNORMAL MD OPERATION
Abnormal disc reading or abnormal tray open/close.
Ö Replace new MD and test if it is operated normally.
1-1. Component
1) Traverse assembly
2) FFC cable from MAIN board to MD
1-2. How to troubleshoot (Countermeasure)

1) Check the connection between main board and FFC cable,
2) Confirm the connection point.
3) If all the cable connections are normal, replace the traverse assembly.
1-3. Service hint (Any picture / Remark)

◊ After changing MD(Traverse assembly), you must perform "SA Reset".
Refer to the next chapter "How to use the SA reset function".
1-3-1. HLX56S MD: SBP-05A
Sled / Spindle
Pick-up
Loading
< MD top view > < MD bottom view >
4-2
2. "ALL BD DISC" READING ERROR
- All the Blu-ray disc is not operated, but DVD and CD are operated normally.
- If the LDO for APC of BD laser diode is abnormal, BD doesn't work.
- If the LD current control is abnormal, BD doesn't work.
2-1. Component
1) MD (Traverse Assembly)
2) SIC707 – Adjustable LDO

1) Check MD (Traverse, pick-up) first of all
2) Check input/output voltage of LDO SIC707 – (12 V, 8.1 V)
3) If output voltage is abnormal, check the periphery of SIC707 and replace it.
4) Check the BD LD Control input/output.
If input signal (LTHR) is ok, but no output (LDI_BD), check the TR SQ714, SQ716
12V
8V
INPUT
(FROM MAIN CHIP)
OUTPUT(TO PICK-UP)
4-3
3. "ALL DVD DISC" READING ERROR
- All the DVD disc is not operated, but BD and CD are operated normally.
- If the LD current control is abnormal, DVD doesn't work.
3-1. Component
2) SQ712, SQ717

1) Check MD (Traverse, pick-up) first of all.
2) Check the DVD LD Control input/output.
If input signal (LDEL0) is ok, but no output (LDI_DVD), check the TR SQ712, SQ717.
5V
INPUT
(FROM MAIN CHIP)
OUTPUT(TO PICK-UP)
4-4
4. "ALL CD DISC" READING ERROR
- All the CD disc is not operated, but BD and DVD are operated normally.
- If the LD current control is abnormal, CD doesn't work.
4-1. Component
2) SQ713, SQ715

1) Check MD (Traverse, pick-up) first of all.
2) Check the CD LD Control input/output.
If input signal (LDEL1) is ok, but no output (LDI_CD), check the TR SQ713, SQ715.
5V
INPUT
(FROM MAIN CHIP)
OUTPUT
(TO PICK-UP)
4-5
5. ABNORMAL SERVO OPERATION
- The actuator, spindle and sled operation of pick-up are abnormal.
- After changing MD, the motors are abnormal operations.
- After changing Motor Drive IC, the motors are abnormal operations.
5-1. Component
2) SIC706 – LM358L

1) Check if the input/output voltage of SIC706 (pin5 and pin7) is 1.65 V.
1.65V
(FROM MAIN CHIP)
4-6
HOW TO USE THE SA RESET FUNCTION
1. SA RESET PURPOSE
1) If we change system, we should do SA adjustment to get better performance of BD disc.
2) This is the operation to locate collimator lens of pick-up at the exact point.
3) We use this value to playback the BD disc after we store into the flash memory.
2. REQUIRED SA RESET
1) After changing Traverse.
2) After changing Main Board Assembly.
3) After changing Main Board Flash IC.
3. SA RESET PROCEDURE
1) After the set turn on.
(then, mode is the home menu)
2) Press HOME key to escape from home menu.
3) Press the 4 −> 5 −> 6 −> 2 −> 5 −> 8 −> 0(numeri-

cal button) on the remote controller to display debug
window.
4-7
4) Select 6 on debug window to perform SA Reset.
5) Press Return key or Pause key to finish debug

mode.
6) Playback once BD disc more than 3 seconds.

(At this time, you must use BD ROM single layer
and BDR single layer disc.)
How to check the BD Single Layer and Double Layer Disc
- Check the disc reverse side of printed label and
then you can see the Bar code in the near of center
BD Single Layer Disc BD Double Layer Disc hole.
- You should use BD disc which has 1 Barcode like
Barcode 1 EA Barcode 2 EA
left picture.
- If you use Double Layer Disc, we don’t perform
the SA adjustment, it might be not able to read
BD disc.
4-8
MAJOR IC INTERNAL BLOCK DIAGRAM AND PIN DESCRIPTION
1. BCM7633
1-1. Front-end Block Diagram
PICK-UP
& MOTOR
ADC
DFE
RF IN CD,DVD,BD
Demodulator,
Decoders
Wobble Detector
AFE ADC
A~J IN
ADC
Servo
DSP
FORCUS,
TRACKING, PDM
MOTOR DACs
ARM Cortex R4
Laser Processor
LASER Control FE Control
୔ OSC, MEMORY(DDR,FLASH) :B/END SHARING
4-9
1-2. Pin Function
OFE – Motor Driver Interface
Label Function I/O IO PU/PD Tol. (V) Loc. Description
OFE_MDI_FG I I/O PU 3.3 E8 Spindle Motor Feedback
OFE_MDI_DMO O O – 3.3 E9 Spindle Motor Output
OFE_MDI_STEP1 O O – 3.3 F9 Sled Step Motor PDM DAC
OFE_MDI_STEP2 O O – 3.3 G9 Sled Step Motor PDM DAC
OFE_MDI_FOO O O – 3.3 B9 Focus PDM Output/Focus Tilt PDM Output
OFE_MDI_TILT O O – 3.3 E10 Tilt PDM Output/Focus Tilt PDM Output
OFE_MDI_TRO O O – 3.3 G8 Tracking PDM Output
OFE_MDI_COLLSIN O O – 3.3 F8 Collimator Sine PDM Output
OFE_MDI_COLLCOS O O – 3.3 F10 Collimator Cosine PDM Output
OFE_OPU_VREFPDM O I/O – 3.3 C9 Reference Voltage PDM Output
OFE – Optical Pickup Unit (OPU) Interface

OFE_OPU_DVDFPDIPVREF AIO AIO – - C18 DVD Fwd Photodiode and Ref Voltage
OFE_OPU_DVDFPDINVREF AIO AIO – - C19 DVD Fwd Photodiode and Ref Voltage
OFE_OPU_BDFPDIP AI AI – – B17 BD Fwd Photodiode In
OFE_OPU_BDFPDIN AI AI – – B16 BD Fwd Photodiode In
OFE_OPU_GAINSW O I/O – 3.3 C12 OPU Gain Switch
OFE_OPU_GPADC1 AI AI – – B19 General Purpose ADC Channel Input
OFE_OPU_GPADC2 AI AI – – B18 General Purpose ADC Channel Input
OFE_OPU_VREF AO AO – – E16 Reference Voltage
OFE_OPU_VREFB AO AO – – E18 Reference Voltage for OEIC (1.5 to 2.55V)
OFE_OPU_AIN AI AI – – C22 Photodiode Input A
OFE_OPU_BIN AI AI – – D21 Photodiode Input B
OFE_OPU_CIN AI AI – – D22 Photodiode Input C
OFE_OPU_DIN AI AI – – E21 Photodiode Input D
OFE_OPU_EIN AI AI – – E22 Photodiode Input E
OFE_OPU_FIN AI AI – – F21 Photodiode Input F
OFE_OPU_GIN AI AI – – F22 Photodiode Input G
OFE_OPU_HIN AI AI – – F20 Photodiode Input H
OFE_OPU_DVDRFP AI AI – – F19 Summed RF Input Port
OFE_OPU_DVDRFN AI AI – – G19 Summed RF Input Port
OFE_OPU_BDRFP AI AI – – F18 2nd Summed RF Input Port
OFE_OPU_BDRFN AI AI – – G18 2nd Summed RF Input Port
OFE_OPU_ANATP1P AIO AIO – – C17 Differential high-speed output debug port 1
OFE_OPU_ANATP1N AIO AIO – – C16 Differential high-speed output debug port 1
OFE_OPU_ANATP2P AIO AIO – – D17 Differential high-speed output debug port 2
OFE_OPU_ANATP2N AIO AIO – – D16 Differential high-speed output debug port 2
OFE_OPU_LDEL1 O T/O – 3.3 C11 Laser Control PDM Output
OFE_OPU_LDEL0 O T/O – 3.3 C10 Laser Control PDM Output
OFE_OPU_LTHR O T/O – 3.3 B10 Laser Control PDM Output
OFE_OPU_PLLTP AO AO – – G16 OPU PLL test pin–Do not connect
OFE_OPU_PLLTN AO AO – – G15 Test pin–Do not connect
4-10
OFE–Serial Interface
OFE_SER_SEN2 I/O STI/O PU 3.3 C7 SSI Enable Out
OFE_SER_SCLK I/O I/O PU 3.3 A9 SSI Clock Out
OFE_SER_SDATA I/O I/O PU 3.3 D9 SSI Data In/out
OFE_SER_SBUSY I/O I/O PD 3.3 E7 SSI Busy In/SEN4
OFE–General Purpose
OFE_GP_PA0 I/O I/O – 3.3 F13 OFE_GP_PA0/Gain SW2
OFE_GP_PA1 I/O I/O – 3.3 E13 OFE_GP_PA1/SEN4
OFE_GP_PA2 I/O I/O – 3.3 F12 OFE_GP_PA2/SEN3
OFE_GP_PA3 I/O I/O – 3.3 G12 OFE_GP_PA3/AlphaSIN
OFE_GP_PA4 I/O I/O – 3.3 G11 OFE_GP_PA4/AlphaCOS
OFE_GP_PA5 I/O I/O – 3.3 F11 OFE_GP_PA5/PanicIn
OFE_GP_PA6 I/O I/O – 3.3 E12 OFE_GP_PA6/ExtINT_
OFE_GP_PA7 I/O I/O – 3.3 D11 OFE_GP_PA7
OFE_GP_PB0 I/O I/O – 3.3 D14 OFE_GP_PB0/MIOCLK
OFE_GP_PB1 I/O I/O – 3.3 E14 OFE_GP_PB1/Land
OFE_GP_PB2 I/O I/O – 3.3 F14 OFE_GP_PB2
OFE_GP_PB3 I/O I/O – 3.3 G14 OFE_GP_PB3
OFE_GP_PB4 I/O I/O – 3.3 C13 OFE_GP_PB4/MIO0/DIGTP1
OFE_GP_PB5 I/O I/O – 3.3 B13 OFE_GP_PB5/MIO1/DIGTP2
OFE_GP_PB6 I/O I/O – 3.3 D12 OFE_GP_PB6/MIO2/DIGTP3
OFE_GP_PB7 I/O I/O – 3.3 E11 OFE_GP_PB7/MIO3
OFE–Analog Supply
OFE_AVDD1P2RFDPD APWR APWR – 1.2 A19 Analog Power for RF and DPD (1.2 V)
OFE_AVSSRFDPD AGND AGND – A18 Analog Ground for RF and DPD
OFE_AVDD1P2SERVOADC APWR APWR – 1.2 A16 Analog Power for Servo ADC (1.2 V)
OFE_AVSSSERVOADC AGND AGND – A17 Analog Ground for Servo ADC
OFE_AVDD1P2WOBBLE APWR APWR – 1.2 B20 Analog Power for Wobble (1.2 V)
OFE_AVSSWOBBLE AGND AGND – C20 Analog Ground for Wobble
OFE_AVDD1P2ADCPLL APWR APWR – 1.2 B21 Analog Power for ADC PLL (1.2 V)
OFE_AVSSADCPLL AGND AGND – C21 Analog Ground for ADC PLL
OFE_AVDD3P3 APWR APWR – 3.3 B14 Analog Power for 2.5V Regulator (3.3 V)
OFE_AVDD2P5CAP AGND AGND – A14 Output cap for 2.5V regulator
4-11
2. DRIVE IC (R2A30209SP)
: SPINDLE MOTOR AND 6CH ACTUATOR DRIVER
2-1. Block Diagram
4-12
2-2. Pin Function
PIN NO SYMBOL FUNCTION

1 SPIN Spindle control voltage input
2 SL1IN Slide control voltage input 1
3 SL2IN Slide control voltage input 2
4 SPLIM Input terminal for spindle current limit
5 VM2 Motor Power Supply 2(for Slide)
6 SL2+ Slide non-inverted output 2
7 GND GND
8 SL2- Slide inverted output 2
9 SL1+ Slide non-inverted output 1
10 SL1- Slide inverted output 1
11 GND GND
12 U Motor drive output U
13 V Motor drive output V
14 W Motor drive output W
15 TSDFLG TSD flag output
16 COMMON Motor common
17 IPRO2 Input terminal for ACT2 current protect
18 SLLIM Input terminal for slide current limit
19 FG Frequency generator output
20 EN1 Input terminal for enable 1
21 EN2 Input terminal for enable 2
22 VM1 Motor Power Supply 1(for Spindle)
23 SPGS Input terminal for gain select SPM
24 IPRO1 Input terminal for ACT13 current protect
25 ACGS Input terminal for gain select ACT
26 VM3 Power Supply3(for Loading)
27 LO+ Loading non-inverted output
28 LO- Loading inverted output
29 GND GND
30 ACT2- ACT2+ inverted output
31 ACT2+ ACT2+ non-inverted output
32 5VCC 5V Power Supply (for FS,TS,TL)
33 GND GND
34 ACT1+ ACT1 non-inverted output
35 ACT1- ACT1 inverted output
36 ACT3+ ACT3 non-inverted output
37 ACT3- ACT3 inverted output
38 ACT3IN ACT3 control voltage input
41 LOIN Loading control input
42 REF Reference voltage input
4-13
3. PICK-UP CONNECTOR TERMINAL PIN ASSIGNMENTS (LTH-A12)
PIN NO. PIN NAME DESCRIPTION FUNCTION
1 FCS2+ FOCUSING2+
2 FCS2- FOCUSING2-
3 TRK+ TRACKING+
ACT
4 FCS1+ FOCUSING1+
5 TRK- TRACKING-
6 FCS1- FOCUSING1-
7 A- Stepping Motor A-Terminal
8 B- Stepping Motor B-Terminal
CMU SHIFTER
9 A+ Stepping Motor A+Terminal
10 B+ Stepping Motor B+Terminal
11 PGND(NC) GND for PDIC(NC)
12 NC NC
13 NC(VCC) NC(Terminal for LG pick-up recognation)
14 A A output
15 B B output
16 C C output
17 D D output
18 SA SA output
19 SB SB output
20 SC SC output
PDIC
21 SD SD output
22 NC NC
23 RF+ RF + output for BD and DVD, CD
24 RF- RF - output for BD and DVD, CD
25 SWB2 PDIC BD Output Switch Port
26 SWB1 PDIC BD Output Switch Port
27 VREF_PD PDIC Reference Supply Terminal 2.1 V
28 VCC_+5PD PDIC Power Terminal 5 V
29 PGND GND for PDIC
30 SW 2-Wavelength PDIC DVD/CD/Sleep(L/H/M) Changeover SW
31 GND1 GND for LD and HFM IC
32 LDI BD LD control for LD,BD
33 LDI CD LD control for LD,CD
34 LDI DVD LD control for LD,DVD
35 LGND GND for LD and HFM IC
36 TEMP Thermister
37 VCC LD Vcc for HFM IC 5 V
38 MON_CD/DVD HFM IC Monitor Output for DVD & CD
39 MON_BD Monitor Monitor Output for BD
40 SEL_DVD Select Input for DVD Monitor(L:Enable)
41 SEL_CD Select Input for CD Monitor(L:Enable)
42 LGND(NC) GND for LD and HFM IC(NC)
43 NC GND for LD and HFM IC(NC)
44 LGND GND for LD and HFM IC
45 GND_BDPD GND for Back monitor PD,BD
4-14
BLOCK DIAGRAM
RF / Servo Signal
BCM7633 F/E BLOCK
/ Monitor
(Broadcom)
OPU :LTH-A12 V/I
- RF Amp
LD(BD/DVD/CD) ALPC
SPINDLE SLED Power Servo Signal
Motor Motor Processor
FO
TRK - Function
TILT DSP/Servo control
Active CP Decoder
Encoder
Feed Mecha.
ARM Processor
Loading
Motor AACS
(Advanced Access
Content System)
Servo signal for Motor

R2A30209SP
Spindle & 6ch Actuator Driver
Sensor-less spindle driver.
Power Circuit
LB1848M 1. MAIN: 5 V, 12 V, 1.2 V, 3.3 V DRAM OSC
Flash
Stepping Driver 2. SIC707: Adj. regulator.
(For Active CP) - 8V (For BD LD)
B/END BLOCK SHARING
4-15
MEMO
4-16

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Network 3D Blu-Ray™ Sound Bar: Service Manual

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Internal Use Only

MODEL: HLX56S (HLX56S/ SHX56-D)

P/NO : AFN75474470 APRIL, 2011

SECTION 1 ........ SUMMARY

SERVICING PRECAUTIONS .......................................................................................................................... 1-4

HIDDEN KEY MODE........................................................................................................................................ 1-5

SOFTWARE UPGRADE .................................................................................................................................. 1-6

FIRMWARE UPDATE FOR WIRELESS DEVICE ......................................................................................... 1-7

NETWORK UPDATE ....................................................................................................................................... 1-8

SPECIFICATIONS .......................................................................................................................................... 1-11

Press play key to upgrade and it will show progress information

After completing upgrade then power is off.

2. WIRELESS MICOM UPDATE METHOD

Configuring Network Settings

1) Press Home on the Remote Control.

2) Press or to select the Setup mode.

3) Select Others --> Software Update

4) On the UPDATE window, press or ENTER to

5) If newer version exists, the message

6) The player starts downloading the newest update

7) When downloading is completed, the message,

8) Select OK to start updating

10) When update is completed, the message,

11) Turn the power back on.

ONE PONIT REPAIR GUIDE ........................................................................................................................ 2-77

ELECTRICAL TROUBLESHOOTING GUIDE ............................................................................................. 2-95

WIRING DIAGRAMS .................................................................................................................................... 2-115

BLOCK DIAGRAMS .................................................................................................................................... 2-119

CIRCUIT DIAGRAMS .................................................................................................................................. 2-135

CIRCUIT VOLTAGE CHART ...................................................................................................................... 2-177

PRINTED CIRCUIT BOARD DIAGRAMS .................................................................................................. 2-181

Determine what cables the customer is using to connect

Make sure the TV is on the correct input.

One disc displaying the issue is a problem with the disc.

Lines appearing when watching a TV program indicates

Connect the BD to another TV and play a disc.

Determine what cables the customer is using to connect the BD to

NO Make sure the TV is on the correct input. Turn TV off,

One disc displaying the issue is a problem with the disc.

Ghosting appearing when watching a TV program indicates an

Connect the BD to another TV and play a disc.

Determine what cables the customer is using to connect the BD to

NO Make sure the TV is on the correct input. Turn TV off,

One disc displaying the issue is a problem with the disc.

Rolling appearing when watching a TV program indicates

Determine what cables the customer is using to connect the BD to

NO Make sure the TV is on the correct input. Turn TV off, then on

One disc displaying the issue is a problem with the disc.

Shaking appearing when watching a TV program indicates

Connect the BD to another TV and play a disc. No shaking during

Determine what cables the customer is using to connect the BD to

NO Make sure the TV is on the correct input. Turn TV off,

One disc displaying the issue is a problem with the disc.

Blurriness appearing when watching a TV program indicates an

Connect the BD to another TV and play a disc. No blurriness

Have the customer try another set of cables.

Determine what cables the customer is using to connect the BD to

NO Make sure the TV is on the correct input. Turn TV off,