Centre for Innovations in Public Systems - Health

Arogya Online, Rajasthan

Government of Rajasthan has taken the initiative, "Arogya Online" to automate the
hospitals in the State to improve the patient care. 'Arogya Online' is the electronic
Background & management of health information to deliver safer, more efficient, better quality
Summary: healthcare to the citizens of the state. This initiative is facilitating the transition of
paper-based clinical record keeping to electronic means for better information
exchange.

SMS Hospital - Dept. of Medical Education, Govt. of Rajasthan

Name of
RajCOMP - Department of IT&C, Govt. of Rajasthan
Partnering
C-DAC - Department of IT, Ministry of Communications & Information
Agencies:
Technology, Govt. of India

Period of
July, 2012
Implementation:

Area of
Entire State of Rajasthan
Operation:

To create systems that empower members and their family to handle their
healthcare needs.
To build a viable Health Ecosystem that links patients to doctors, healthcare
Objective(s):
providers, health institutions, diagnostic centers and all other constituents of
healthcare through integrated technologies
To transform the way healthcare is delivered at local and global level

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The implementation of Arogya Online is carried out in three different phases:

Phase-I - Core Modules:
Emergency Registration
OPD Registration
Out Patient & In Patient Management
Enquiry
User Management
Investigation
Billing
Blood Bank
Patient Medical Record
Operation Theatre
Pharmacy Store
Diet Kitchen
Phase-II - Back Office Modules:
Methodology:
Stores Management System
Procurement & Purchase
Central Sterile Services
Personnel Information System
Finance Management System
Bio Med. Waste/House Keeping
Transport
Bio-Medical Engg. Dept.
Administrative Module
Appointment Management
Phase-III - Mixed Modules:
RTI
Health Portal
File Tracking System
Library Mgt. System

Beneficiaries /
All Medical Colleges and hospitals
Target Group:

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The system of free medicine distribution has been integrated

with Drug Warehouse module (e-aushadhi) used by
Cost Reduction:
Rajasthan Medical Services Corporation under Arogya
Online.

prevents the chances of any errors, since the reports directly

Corruption
go from the machines (like EU400 and immulite2000)
Reduction:
installed in lab to the main systems database.

Waiting time for patients has been considerably

Status After reduced
Implementation: Bed Management and display of admitted patients
investigation report on ward's computer
Display of investigation reports of all the patients on
internet (medicaleducation.rajasthan.gov.in). Report
Service can be viewed on Mobile also.
Improvement: Consolidated information to citizens through single
portal of Medical Education Department wherein
information related to all Medical Colleges across
Rajasthan is available
Reduction in processing time due to Common
Stationary Concept i.e. operators not need to change
the stationary for different works/ printouts.

Difficulties /
N.A.
Lessons Learnt:

Current Status: Active

Physical
Managed with existing infrastructure in the hospitals
Infrastructure:

Resource Human Resource: Managed with the existing staff of the hospitals
Requirements:
The Central Lab of the hospital is now connected with
Technology/IT: internal software that facilitates fast and accurate data
on patients medical test reports

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As per the approval from the Finance Department following Medical Colleges are to
be taken up in a year wise phased manner. The phases with approved budgetary costs
are mentioned below:

No Medical College Rs. (In Lacs)

SMS Medical College, Jaipur & State Data

1 2463.22
Center component

Approximate 2 Dr. SN Medical College, Jodhpur 1483.11

Cost of
Implementation: 3 RNT Medical College, Udaipur 818.80

4 JLN Medical College, Ajmer 895.14

5 SP Medical College, Bikaner 767.22

6 Govt. Medical College, Kota 843.19

Total Project Cost 7270.68

Performance
See Annexure-I
Indicators:

Project Dept. of Medical Education, Govt. of Rajasthan

Champion(s): Department of IT&C, Govt. of Rajasthan

Dr. Sunil Bhatnagar

Project Contact Nodal Officer
Person(s) Dept. of Medical Education, Govt. of Rajasthan
(Current): Ph: 0141-2227406,
e-Mail: sunilbhatnagar1958@outlook.com

Other
Information Rajasthan e-Gov Champion 2010 Award
(Awards/ Manthan Award (South Asia & Aisa-Pacific) 2012
Nominations CSI-Nihilent eGov Excellence award 2013
etc):

Single point solution for optimizing productivity and reducing manpower costs
Reasons
End-to-end supply chain management within the system
why it should
Unique modular design structure of application to enhance operational
be
flexibility
Replicated?
Streamlines resource utilization and management across hospital departments

Reference doitc.rajasthan.gov.in/_layouts/15/Doitc/User/ContentPage.aspx?Id=478&RId=192
Link(s): http://egov.eletsonline.com/2012/12/arogya-online/

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