Professional Documents
Culture Documents
Core Values of Total Quality Management 1. Customer-Driven Quality
Core Values of Total Quality Management 1. Customer-Driven Quality
Core Values of Total Quality Management 1. Customer-Driven Quality
1. Customer-Driven Quality
2. Leadership
3. Continues Improvement
5. Fast Response
8. Management by Fact
9. Partnership Development
Vision Statement
Mission Statement
Strategic Planning
1. Customer Needs.
2. Customer Positioning.
4. Gap Analysis.
6. Alignment.
7. Implementation