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 Google Play
English
Safesite
General Industry
This inspection gives a complete analysis of your organizations using ISO 9001 standards.
USA
11/13/2019
Gap Analysis Checklist
Question
Context of the Organization: Have all external and internal issues that are relevant to your organization’s purpose a
achievement
Context of theofOrganization:
customer satisfaction
Have theand needstheand
organization’s
expectations strategic direction
of interested beenthat
parties determined?
are relevant to the QMS be
determined?
Context of the Organization: Was the scope of your QMS determined whilst taking into account all the external and
issues,
Contextthe needs
of the of interested
Organization: parties
Is your QMSandestablished,
the scope your and products and services?
does it include a description of the processes required a
sequence and interaction?
Context
Context of
of the
the Organization:
Organization: Have
Have the criteria for managing
all responsibilities, methods,these processes and
measurements their
and interaction
related been established?
performance indicators,
to ensure the effective operation and control, been established?
Leadership:
Leadership: Has
Havetop
themanagement taken accountability
policy and objectives for the QMS, forwhich
the effectiveness
are compatible of the
withQMS?
the strategic direction of the
organization, been established and communicated?
Leadership:
Leadership: Have
Have the
the objectives
requirementsbeenforestablished
the QMS been at relevant departmental
integrated and individual
into the business levels
processes andwith themanageme
have business?
promoted
Leadership:awareness of the process
Have customer approach?
requirements and applicable statutory and regulatory requirements been determined, m
communicated throughout the organization?
Leadership: Has
Leadership: Havethe
theorganization
risks and opportunities
established thatand are relevant to the
communicated theQMS been established?
responsibilities and authorities for the effective
operation Have
Planning: of the the
QMS?
risks and opportunities that need to be addressed to give assurance that the QMS can achieve
intended result(s) been established?
Planning: Has the organization planned actions to address these risks and opportunities and integrated them into th
system processes?
Planning: Is there a defined process for the determining the need for changes to the QMS and managing their
implementation?
Support: Has the organization determined and provided the resources needed for the establishment, implementatio
maintenance and continual improvement of the QMS (including people, environmental and infrastructure requireme
Support:
Support: Is
Hasmonitoring or measuring
the organization is used
determined theforknowledge
evidence of conformity
necessary forofthe
products
operationandofservices to specified
its processes and therequire
achie
of conformity of products and services and implemented a lessons learned process?
the basis of appropriate education, training, or experience or taken action to ensure that those persons can acquire
necessary
Support: Hascompetence?
the documented information required by the standard and necessary for the effective implementation
operation of the
Operation: Is thereQMS been
a de nedestablished?
process for the provision of products and services that meet the requirements defined
customer?
Operation: Are there any changes planned?
Operation:
Operation: Are any aoutsourced
Is there processes
defined process managedand
for reviewing andcommunicating
controlled? with customers in relation to information rela
products and services, enquiries, contracts or order handling?
Operation: Is this review conducted prior to the organisation’s commitment to supply products and services?
Operation: Do you design and develop products or services?
Operation:
Operation: Do
Do you
you ensure that externally
have criteria provided processes,
for the evaluation, products, of
selection, monitoring and services conform
performance to specified of
and re-evaluation requirem
extern
providers?
Operation: Is the provision of products and services carried out in controlled conditions which include: the availabilit
documented
Operation: Is information
the provisionthat
of de nes theand
products characteristics of the
services carried outproducts and services?
in controlled conditions which include: the availabilit
documented information that defines the activities to be performed and the results
measurement activities at appropriate stages to verify that criteria for control of processes to be achieved?
and process outputs, and
acceptance criteria for products and services, have been met?
Operation: Is the provision of products and services carried out in controlled conditions which include: the people ca
out the tasks are competent?
Operation: Do you have effective methods of ensuring traceability during the operation process?
Operation:
Operation: Is
Is property belonging tofor
there a requirement customers or external
post-delivery providers
activities used
associated in the
with the provision
products of the
and productsuch
services or service?
as warr
maintenance services, recycling or final disposal?
nonconforming process outputs managed so as to prevent their
unintended
Performance use?
Evaluation: Has the organisation determined what needs to be monitored and measured and the meth
monitoring, measurement,
Performance Evaluation: Has analysis and evaluation,
it established when the to results
ensurefrom
validmonitoring
results? and measurement shall be analyzed a
evaluated?
Performance Evaluation: Have methods of monitoring customer perceptions of the provision of products and servic
established?
Performance Evaluation: Has it determined the need or opportunities for improvements within the QMS and how the
be fed into management reviews?
Performance Evaluation: Has the organisation established a process for an internal audit of the QMS?
Performance
Improvement:Evaluation: Has an approach
Has the organisation to perform
determined management
and selected reviewsforbeen
opportunities established
improvement and
and implemented?
implemented the n
actions to meet customer requirements and enhance customer satisfaction?
Improvement: Does the organisation operate appropriate processes for managing nonconformities and the related c
actions?
Improvement: Has the organisation decided on how it will address the requirement to continually improve the suitab
adequacy, and effectiveness of the QMS?
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