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  • Situational Dialogue

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    Karan
    5 views2 pages
    The document provides an example dialogue between a customer and a travel agent's clerk. The customer is seeking information for a family trip to Europe, including costs, transportation, attractions, accommodations, food, weather, shopping, and currency. The 20 line dialogue covers requesting car rental options, selecting a vehicle size, insurance coverage, rental duration, presenting identification and payment, and completing paperwork.

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    Situational dialogue

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    The document provides an example dialogue between a customer and a travel agent's clerk. The customer is seeking information for a family trip to Europe, including costs, transportation, attractions, accommodations, food, weather, shopping, and currency. The 20 line dialogue covers requesting car rental options, selecting a vehicle size, insurance coverage, rental duration, presenting identification and payment, and completing paperwork.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    Download as pdf or txt
    5 views2 pages

    Situational Dialogue

    Uploaded by

    Karan
    The document provides an example dialogue between a customer and a travel agent's clerk. The customer is seeking information for a family trip to Europe, including costs, transportation, attractions, accommodations, food, weather, shopping, and currency. The 20 line dialogue covers requesting car rental options, selecting a vehicle size, insurance coverage, rental duration, presenting identification and payment, and completing paperwork.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 2

    Home work: You want to organize a family trip to Europe .

    Visit a Travel
    Agent’s office to collect information and details.
    ( Cost, mode of transport, tourist attractions, stay, food, weather, shopping,
    currency etc). Write a situational dialogue of 20 excahnges.

    Look at this example. Rent-A-Car

    This is a sample conversation between you and a clerk.

    — Good morning. May I help you?


    — ...
    — Okay. Full-size, mid-size or compact, ma´am?
    — ...
    — 2000/-Rs a day with unlimited mileage.
    — ...
    — Is there an additional driver?
    — ...
    — If you want full coverage insurance, it will be 2500/- Rs per day. It
    includes collision damage waiver and personal accident insurance.
    — ...
    — Here is our brochure, ma´am. Err... full-size... OK. Please choose a
    model in this section.
    — ...
    — All right. How many days would you like to use it?
    — ...
    — May I see your driver´s license and credit card please?
    — ...
    — Yes, it is.
    (...)
    Thank you. Please fill in this form. Can you check this box, and put
    your initials here, and again here.

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