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Football Teams Going International - The Strategic Leverage of Branding
Football Teams Going International - The Strategic Leverage of Branding
André Richelieu specialises in brand sports teams have increased their global appeal
management and sports marketing. His research and thus their international reach. Beyond the
mostly relates to how professional sports teams Real Madrid, Manchester United, New York
can leverage their brand equity by capitalising on Yankees and the likes that usually come to
the emotional connection they share with their mind, sports clubs have realised the power that
fans, how professional sports teams can branding encapsulates in marketing their team
internationalise their brand, and how sports beyond their local market. This paper looks at
teams can improve fans’ experience at the sports teams as brands in their own right and
sporting venue and outside the stadium, and how they can achieve their internationalisation
increase fans’ attachment to the team. Mr as such. In this regard, a graph of the
Richelieu’s work has been published extensively internationalisation of a sports team brand is
in North America and Europe. introduced. The authors then present four
strategies sports team brands could use in order
Michel Desbordes is a specialist in sports to grow internationally and, when their
marketing and his research focuses on the potential allows, to become global brands. In this
management of sporting events, sport regard, cases of European football teams are
sponsorship and marketing applied to football. used. The discussion is concluded with a
He has written 16 books and 22 academic reflection on the internationalisation of a sports
articles (including in the International Journal of team brand that takes into account the nature of
Sports Marketing & Sponsorship, European the sport involved, the club’s country of origin
Sport Management Quarterly and the and the way the league is managed.
International Journal of Sport Management and
Marketing). In January 2009, Mr Desbordes Keywords: internationalisation, sports
became the new editor of the International teams, brand, football, sponsorship,
Journal of Sports Marketing & Sponsorship. Europe
ABSTRACT BACKGROUND
Sports, which not so long ago were merely a very Companies in the consumer goods
local affair, have become a major global activity. industry have long understood the
Through media, exhibition games and tours opportunities that foreign countries
abroad, star players, fan communities on the web represent. Hence, it should be no surprise
and licensed merchandising, among other things, to find Adidas in Indonesia, Dunkin
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Figure 1
The strategic
construction of the
brand
Source: Richelieu, A. (2008) ‘Creating and branding sport products’, in Chadwick, S. (ed.) ‘Sport
Marketing’, Henry Stewart Talks, Spring, available at: http://www.hstalks.com/sport/index.htm
(accessed 25 May 2009).
brief, a strong brand is built on a clear • Interactional: The company creates, builds
identity and positioning, and nurtured and maintains effective and meaningful
with coherent marketing actions. relationships with new and existing
stakeholders.
The internationalisation of a brand • Conceptual: The company constantly
generally and in sport specifically re-evaluates its way of thinking and
Inspired by the literature on the operating with its brand in foreign
internationalisation of the firm,11–15 some markets.
authors have reflected on the
internationalisation of brands, both as a Cheng et al.21 have also contributed to the
process16,17 and as a set of strategies.18,19 reflection on the internationalisation
Their contribution helps to better process of a brand. According to them,
understand how a brand could move along companies can follow four progressive
the ‘brand equity pipeline’ (see Figure 2) stages to build an international brand:
and identifies the catalyst factors in the
internationalisation process of a brand. • Pre-international: The company focuses
From a process perspective, Anderson et on ensuring its survival, before
al.20 identified five stages of developing itself as a top-tier brand in
internationalisation for a brand: its home country.
• Global lead market carrying capacity: The
• Aspirational: The desire to company develops a presence and a
internationalise the brand is born and brand awareness in foreign markets,
communicated within the organisation. especially in lead markets (North
• Procedural: The decision to America, Western Europe and Japan),
internationalise the brand is mainly as a supplier to major brands.
implemented. • International branding and market
• Behavioural: The company adjusts its succession: The company works on
brand according to cross-cultural developing an international brand of its
requirements. own in lead countries.
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Figure 2 The
nationalisation
process of a sports
team brand
Source: Richelieu, A., Lopez, S. and Desbordes, M. (2008) ‘The internationalization of a sports team
brand: The case of European soccer teams’, International Journal of Sports Marketing &
Sponsorship, Vol. 10, No. 1, pp. 29–44.
• Local climax: The company focuses on • The brand domain specialist. This strategy
developing its brand in other markets, influences the development in a specific
among other lead emerging markets. domain, such as in technology, and
consumers’ preferences (eg Apple with
In terms of the strategies that a brand the iPod).
could follow when going international, • The brand reputation specialist. This
Kapferer22 underlined three main avenues: strategy emphasises authenticity,
credibility and reliability (eg Volvo with
• Think local, act global. This strategy is safety).
especially relevant for standardised • The brand affinity specialist. This strategy
products and consists of a gradual aims at outperforming the competition
implementation abroad based on the by building relationships with
success in the local market. This enables consumers and by offering a memorable
the brand to increase its chances of experience (eg Walt Disney).
acceptance abroad and to reduce the • The brand recognition specialist. This
financial risk. strategy increases the brand’s
• Think global, act global as much as possible. spontaneous notoriety, which can make
This provides the brand with better it top-of-mind (eg Nescafé).
chances of acceptance abroad and a
lower financial risk. Firms that follow Based on this set of literature, this paper
this option generally have a global introduces Figure 2, which is a synthesis of
mindset. the authors’ reflection on the
• Unifying local brands. This occurs when internationalisation process of a sports
one firm buys another one and the two team brand. Even though it appears highly
different organisational and country influenced by the sequential approach in
cultures need to be integrated.23 international business,25 teams have the
possibility to bypass some steps and
Moreover, Van Gelder24 elaborated four accelerate their internationalisation.
strategies: Whether local, regional, national or
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Source: Couvelaere, V. and Richelieu, A. (2005) ‘Brand strategy in professional sports: The case of French soccer
teams’, European Sport Management Quarterly, Vol. 5, No. 1, pp. 23–46.
international, a sports team brand should and symbols associated with a team,26
look to leverage its brand, which could emphasise the importance of considering a
happen in several ways, depending on its sports team as a brand in its own right.27
actual status (Table 1). Thus, how can a sports team become an
In order to internationalise its brand, a international global brand? More
sports team could choose from among specifically:
four strategies, which appear to be the
most relevant in the sports arena. The • What are the determinants of success
reader should note that these strategies are required to start building a global sports
not mutually exclusive and, as such, teams team brand?
are able to combine them (Table 2). These • What process should a sports team
strategies will take a very concrete form follow?
when analysing the teams studied for this • What strategies are available to a sports
research. team in order to establish itself as a
global brand?
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Table 2: The four main relevant strategies to establish a sports team as a global
brand
Strategy Description
Brand reputation (think local, act global — The team capitalises on its reputation to go abroad. It
the brand reputation specialist) gradually enters foreign countries thanks to the results and
the history of the team. It often transcends the sport it
represents (eg New Zealand All Blacks, NY Yankees and
Real Madrid).
Brand affinity (think local, act global — The team builds a strong fan base through a unique
the brand affinity specialist) emotional experience it offers to its fans. Fans identify
strongly with the team and the players, and often unite
within brand communities online (Manchester United).
Brand challenger (think local, act global — The team favours promotion and high investments in
the brand recognition specialist) players as the first step towards (re-)establishing the sports
team brand. But results, history and fans are needed (eg
Chelsea and Manchester City).
Brand conquistador (unifying local brands — The team pairs with another team across continents. Thus,
the brand recognition specialist) the local team benefits from an image transfer, and the
foreign team benefits from a springboard to enter one or
many promising markets (eg Ajax Amsterdam/Ajax Cape
Town, Bayern Munich/Urawa Reds, Real Madrid/Beijing
Guoang and San Jose Sharks/Shanghai Sharks).
Source: Richelieu, A., Lopez, S. and Desbordes, M. (2008) ‘The internationalization of a sports team brand: The
case of European soccer teams’, International Journal of Sports Marketing & Sponsorship, Vol. 10, No. 1, pp. 29–44.
Barcelona (FCB) in Spain, and Paris depending on the level of expertise and
Saint-Germain (PSG) and Olympique de availability of the managers.
Marseille (OM) in France. Inspired by the The authors consulted sports
recommendations of established publications, team documents, team
researchers who suggest some diversity in websites and media articles (print and
the sample,28 the selected sports teams electronic) in order to increase the validity
were not all at the same level of of the data. These sources also provided
development in their brand equity. specific information regarding the teams
This research is exploratory and the and their brand strategies.29 Content
methodology is qualitative. The authors analysis was used for the data analysis.30
proceeded with in-depth case analyses of The essence of the data was extracted by
the teams. The primary data came from analysing the brand strategy and marketing
in-depth interviews with vice presidents, actions.31 Validity was ensured through the
marketing directors and general managers use of several sources of information and
of the three clubs, based on the comparisons made between the cases.32
semi-structured questionnaires with
open-ended questions. One-to-one
interviews were conducted at the offices of MAIN RESULTS
each team and lasted from 45 to 90 Based on the preliminary analysis, the
minutes. Between one and three managers authors elaborated the graph on the
were interviewed for each team, internationalisation process of a sports
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Internal determinants
• An impressive record on the field **** *** **** ****
• A well-developed system of communications **** **** **** ****
(team website, team TV, team publications etc)
• A strong community involvement **** **** **** ****
• A series of tours in promising markets ** *** *** ****
(ie Asia and North America for football)
• A good range of team merchandise *** **** *** ****
• The hiring of some star and/or local players **** **** **** ***
External determinants
• The support of a major equipment maker ** ** *** ****
(Adidas, Nike, Reebok etc)
• A strong rivalry between teams **** **** ** **
(eg Real Madrid vs FC Barcelona)
• The association with a renowned country in **** *** *** ****
the sport the team represents (eg Italy or Spain
for football and Canada for hockey)
* low relevance; ** some relevance; *** strong relevance; **** very strong relevance of the determinant or
catalyst factor with the respective strategy.
team brand (Figure 2) using the four French Championships, ten French
strategies from Table 2. The next step was Cups and one European Champions’
to identify the determinants of success Cup. For FCB, 19 Spanish Leagues, 25
required to start building a global sports Spanish Cups, seven Spanish Super
team brand (Table 3). These determinants Cups, three European Champions’ Cup,
or catalyst factors are linked with the four two European Super Cups and four
strategies presented in Table 2, according European Cup Winners’ Cups.
to their degree of relevance for a successful • A well-developed system of communications.
internationalisation. Indeed, when looking A website in various languages (English,
closely at the situation of PSG, OM and Chinese and Japanese for FCB), a team
FCB, the authors were able to highlight a magazine (launch of the FCB magazine
set of ‘winning conditions’, both internally for the Chinese market), a television
and externally, that could also serve as a channel (broadcasting of FCB games in
guideline for other sports team brands. China), but also online communities,
Internally, the following could be launched and managed by fans
mentioned: themselves, which help nurture the
passion of fans and build the team’s
• An impressive record on the field. For PSG, brand. FCB can also count on ‘socios
seven French Cups, two French clubs’ around the world, called penyes
Championships, three League Cups and (over 1,300), which act as ambassadors
one Cup Winners’ Cup. For OM, ten for FCB worldwide and contribute to
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expanding and crystallising the brand in equipment maker (Nike for PSG and
foreign markets. FCB, and Adidas for OM) to develop
• A strong community involvement. In 2007, their brand internationally. Nike and
PSG won the ‘Licra d’Or’, a distinction Adidas stores worldwide showcase these
given by the League Against Racism brands, in addition to team stores, when
and Anti-Semitism (LICRA), while those exist abroad (eg FCB in China).
OM launched the ‘OM attitude’ • A strong rivalry between teams. What are
programme. But the best example is referred to as ‘classicos’ are the games
probably provided by FCB, as the club between local rivals, such as FCB and
decided to forgo a lucrative shirt Real Madrid or OM and PSG,
sponsorship deal (worth an estimated generating increased media coverage
c15m a year) and instead pay c1.5m a compared with a regular league game.
year to support Unicef. They also contribute to the
• A series of tours in promising markets. This construction of iconic brands in the
is especially true for FCB, which visits home country but also in foreign
markets where the club wants to markets, because these rivalries
showcase and expand the brand (eg crystallise team allegiance via ‘us against
China and the USA). them’ confrontations.
• A good range of team merchandise. From • The association with a renowned country in
traditional team kits to baby products, the sport the team represents. In this case,
notwithstanding women’s merchandise PSG, OM and FCB can all benefit from
which is gaining in popularity in all their national status because both
sports and leagues (in European France and Spain are known as ‘football
football, but also in the National countries’. Furthermore, like many
Hockey League, for example). other sports teams, the denominations
• The hiring of some star and/or local players. of the three clubs include the name of
These players act as emotional anchors their city. According to Kapferer ,33 this
for teams that can then strengthen fans’ is a way of reinforcing the identity of
allegiance to the club through these the club throughout the world and
players. In this area, even though PSG making the internationalisation of the
and OM have a tradition of recruiting brand easier.
local and international stars (eg Giully,
Pauleta, Rocheteau and Susic for PSG; Looking at the position of each team on the
and Boli, Deschamps, Papin and Völler ‘brand equity pipeline’ (Figure 2), PSG and
for OM), it is definitely an advantage for OM are national brands and, as such, seek to
FCB, which, throughout its rich history, become international brands; however, the
has seen some of the world’s greatest reputation of OM is stronger than that of
players wear the blaugrana jersey PSG. OM was established in 1899 and has
(Bergkamp, Cruyff, Eto’o, Laudrup, a richer record and a longer history than
Maradona, Messi, Ronaldinho etc). PSG, which looks relatively young
(established in 1970). A good record and a
Externally, the key determinants of success strong heritage represent two of the success
are: factors in the internationalisation process of
a team. It should be emphasised that the
• The support of a major equipment maker. longer a club has been present in its
PSG, OM and FCB can each capitalise community, the stronger the sense of
on the distribution channel of their belonging for its fans should be.34
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Figure 3
The partnership
between Air Asia
and Manchester
United
‘As the official low fare airline for Manchester United, AirAsia became the first Asian low cost airline
to associate itself with one of the biggest football clubs in the English Premier League’.40
of Chinese football fans has reached 110 internationally. Indeed, if some leagues,
million and United will target this group such as the English Premier
first39 (see Figure 3). League, are perceived as being better or
Even though this research is stronger than others, like the French
exploratory, the authors believe it leads to football league, the respective leagues
some new horizons on the value that a would probably have a better chance of
brand and branding represent for sports selling television rights to more countries
teams. As such, the mode of governance of and, consequently, expose the product to a
a team is essential to the success of a brand wider international audience.
strategy. The management team needs to The authors also believe that the
be able to work on a long-term strategies presented herein could be a
perspective with control over the team source of reflection for other industries,
brand. Teams could be tempted to especially for brands that have a natural fit
externalise this activity as they do with with sports. These brands could benefit,
other marketing tasks, but this would be a for instance, from sponsorship and
terrible mistake, as the brand is the heart co-branding initiatives in order to
and soul of an organisation and one source strengthen the emotional connection they
of competitive advantage.41 share with their consumers beyond
Furthermore, the reputation of the borders. In fact, some brands already do so
league could have an impact on the very successfully (Coca-Cola, McDonald’s,
potential of a team to expand its brand New Era caps, Nike, Reebok, etc). That
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(8) Van Gelder, S. (2002) ‘General strategies
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