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Journal of Sponsorship Volume 3 Number 1

Football teams going international — The


strategic leverage of branding

André Richelieu* and Michel Desbordes


Received (in revised form): 12th July, 2009
*Marketing Department, Faculty of Business Administration, Université Laval, Québec, QC
G1V 0A6, Canada
Tel: +1 (418) 656 2131 ext. 7710; E-mail: andre.richelieu@fsa.ulaval.ca

André Richelieu specialises in brand sports teams have increased their global appeal
management and sports marketing. His research and thus their international reach. Beyond the
mostly relates to how professional sports teams Real Madrid, Manchester United, New York
can leverage their brand equity by capitalising on Yankees and the likes that usually come to
the emotional connection they share with their mind, sports clubs have realised the power that
fans, how professional sports teams can branding encapsulates in marketing their team
internationalise their brand, and how sports beyond their local market. This paper looks at
teams can improve fans’ experience at the sports teams as brands in their own right and
sporting venue and outside the stadium, and how they can achieve their internationalisation
increase fans’ attachment to the team. Mr as such. In this regard, a graph of the
Richelieu’s work has been published extensively internationalisation of a sports team brand is
in North America and Europe. introduced. The authors then present four
strategies sports team brands could use in order
Michel Desbordes is a specialist in sports to grow internationally and, when their
marketing and his research focuses on the potential allows, to become global brands. In this
management of sporting events, sport regard, cases of European football teams are
sponsorship and marketing applied to football. used. The discussion is concluded with a
He has written 16 books and 22 academic reflection on the internationalisation of a sports
articles (including in the International Journal of team brand that takes into account the nature of
Sports Marketing & Sponsorship, European the sport involved, the club’s country of origin
Sport Management Quarterly and the and the way the league is managed.
International Journal of Sport Management and
Marketing). In January 2009, Mr Desbordes Keywords: internationalisation, sports
became the new editor of the International teams, brand, football, sponsorship,
Journal of Sports Marketing & Sponsorship. Europe

ABSTRACT BACKGROUND
Sports, which not so long ago were merely a very Companies in the consumer goods
local affair, have become a major global activity. industry have long understood the
Through media, exhibition games and tours opportunities that foreign countries
abroad, star players, fan communities on the web represent. Hence, it should be no surprise
and licensed merchandising, among other things, to find Adidas in Indonesia, Dunkin

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Donuts in Germany, McDonald’s in India, INTERNATIONALISATION OF SPORTS


Nestlé in Belarus, P&G in Romania and so TEAMS AS BRANDS
on. It is only recently that sports teams
have started capitalising on markets outside The value of a brand
their immediate reach, however. This is As in many industries today, the brand
partly due to the nature of professional represents the most important asset of a
sports, which, for a long period of time, sports club.1 This brand is composed of
represented a local affair, limited, at best, to intangible benefits, such as the emotions
a national or continental event. Owing to fans experience at the stadium and the
the progress of technology and the sense of belonging to the team, and
increasing exchange across countries and tangible benefits, such as the result of the
cultures, professional sports haven taken on game and team’s merchandising.2
a global dimension — all the more so since Accordingly, in professional sports, along
some teams (FC Barcelona, Dallas with entertainment, religion and politics,
Cowboys, Manchester United etc) and the emotional response from fans is
players (David Beckham, Roger Federer, stronger than in any other industry.3 A
Tiger Woods etc) have achieved the status professional sports team has the potential to
of global brands and are managed as such. build its brand equity by capitalising on the
Some sports team managers interviewed emotional relationship it shares with its
by the present authors underlined that fans. This is all the more important
‘there might be room for only a few global considering that teams often sacrifice
sport team brands’. As such, the increasing customer loyalty and long-term association
financial disparities between established for short-term revenue growth.4
clubs in major leagues (English, Spanish, By defining a strong team identity,
Italian, German and French football which constitutes the first of three steps of
leagues) and the rest of the pack might the general model for developing brand
cause a fracture between the haves and the equity in sports (Figure 1), a team could be
have-nots and, consequently, affect the able to overcome a losing record.5 This is
ability of teams to expand beyond their followed by positioning the sports team in
original market. the market and then performing
But how does one go from a local marketing actions that are not only
product to a national and global brand in coherent with the identity and positioning
sports? What are the determinants of of the team but also reinforce them. The
success required to start building a global team’s brand identity or personality is
sports team brand? What process should a important because it provides the club
sports team follow? What strategies are with direction and meaning.6 This
available to a sports team to establish itself personality should increase consumer
as a global brand? Some answers to these preference and usage, arouse emotions and
questions will be found by focusing on the increase the level of trust and loyalty.7
case of European football teams. First, the As far as a global brand is concerned, it
paper will have a look at the concept of needs to find a way to provide relevant
sports teams as brands. Secondly, the issues meaning and experience to people in
and research objectives will be highlighted. various markets.8 A global brand creates
The methods will follow, before perceptions of brand superiority, quality
presentation of the main results. A and preference among consumers.9 As
discussion and conclusion will end the symbols of cultural ideals, global brands are
paper. generally sought after by consumers.10 In

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The strategic leverage of branding

Figure 1
The strategic
construction of the
brand

Source: Richelieu, A. (2008) ‘Creating and branding sport products’, in Chadwick, S. (ed.) ‘Sport
Marketing’, Henry Stewart Talks, Spring, available at: http://www.hstalks.com/sport/index.htm
(accessed 25 May 2009).

brief, a strong brand is built on a clear • Interactional: The company creates, builds
identity and positioning, and nurtured and maintains effective and meaningful
with coherent marketing actions. relationships with new and existing
stakeholders.
The internationalisation of a brand • Conceptual: The company constantly
generally and in sport specifically re-evaluates its way of thinking and
Inspired by the literature on the operating with its brand in foreign
internationalisation of the firm,11–15 some markets.
authors have reflected on the
internationalisation of brands, both as a Cheng et al.21 have also contributed to the
process16,17 and as a set of strategies.18,19 reflection on the internationalisation
Their contribution helps to better process of a brand. According to them,
understand how a brand could move along companies can follow four progressive
the ‘brand equity pipeline’ (see Figure 2) stages to build an international brand:
and identifies the catalyst factors in the
internationalisation process of a brand. • Pre-international: The company focuses
From a process perspective, Anderson et on ensuring its survival, before
al.20 identified five stages of developing itself as a top-tier brand in
internationalisation for a brand: its home country.
• Global lead market carrying capacity: The
• Aspirational: The desire to company develops a presence and a
internationalise the brand is born and brand awareness in foreign markets,
communicated within the organisation. especially in lead markets (North
• Procedural: The decision to America, Western Europe and Japan),
internationalise the brand is mainly as a supplier to major brands.
implemented. • International branding and market
• Behavioural: The company adjusts its succession: The company works on
brand according to cross-cultural developing an international brand of its
requirements. own in lead countries.

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Figure 2 The
nationalisation
process of a sports
team brand

Source: Richelieu, A., Lopez, S. and Desbordes, M. (2008) ‘The internationalization of a sports team
brand: The case of European soccer teams’, International Journal of Sports Marketing &
Sponsorship, Vol. 10, No. 1, pp. 29–44.

• Local climax: The company focuses on • The brand domain specialist. This strategy
developing its brand in other markets, influences the development in a specific
among other lead emerging markets. domain, such as in technology, and
consumers’ preferences (eg Apple with
In terms of the strategies that a brand the iPod).
could follow when going international, • The brand reputation specialist. This
Kapferer22 underlined three main avenues: strategy emphasises authenticity,
credibility and reliability (eg Volvo with
• Think local, act global. This strategy is safety).
especially relevant for standardised • The brand affinity specialist. This strategy
products and consists of a gradual aims at outperforming the competition
implementation abroad based on the by building relationships with
success in the local market. This enables consumers and by offering a memorable
the brand to increase its chances of experience (eg Walt Disney).
acceptance abroad and to reduce the • The brand recognition specialist. This
financial risk. strategy increases the brand’s
• Think global, act global as much as possible. spontaneous notoriety, which can make
This provides the brand with better it top-of-mind (eg Nescafé).
chances of acceptance abroad and a
lower financial risk. Firms that follow Based on this set of literature, this paper
this option generally have a global introduces Figure 2, which is a synthesis of
mindset. the authors’ reflection on the
• Unifying local brands. This occurs when internationalisation process of a sports
one firm buys another one and the two team brand. Even though it appears highly
different organisational and country influenced by the sequential approach in
cultures need to be integrated.23 international business,25 teams have the
possibility to bypass some steps and
Moreover, Van Gelder24 elaborated four accelerate their internationalisation.
strategies: Whether local, regional, national or

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The strategic leverage of branding

Table 1: How to leverage a brand along the brand equity pipeline

Stage of internationalisation Objective and means

From a local to a regional brand Build and perpetuate the brand


Work on the brand image, build fan loyalty and increase
regional presence
Means: Strategic construction of the brand, customer
relationship management, advertising campaigns, distribution
partnerships in order to increase the regional presence, leverage
the social identity of the brand
From a regional to a national brand Reinforce the national positioning
Increase brand recognition and presence
Means: National strategic partnerships (equipment makers,
distributors, media, foreign clubs etc), new design for team
jersey or launching of a vintage collection, website, hiring of
star players etc
From a national to an international brand Export and globalise the brand
Increase brand recognition and presence worldwide
Means: actions undertaken under the brand reputation, brand
affinity, brand challenger and brand conquistador strategies (see
Table 2)

Source: Couvelaere, V. and Richelieu, A. (2005) ‘Brand strategy in professional sports: The case of French soccer
teams’, European Sport Management Quarterly, Vol. 5, No. 1, pp. 23–46.

international, a sports team brand should and symbols associated with a team,26
look to leverage its brand, which could emphasise the importance of considering a
happen in several ways, depending on its sports team as a brand in its own right.27
actual status (Table 1). Thus, how can a sports team become an
In order to internationalise its brand, a international global brand? More
sports team could choose from among specifically:
four strategies, which appear to be the
most relevant in the sports arena. The • What are the determinants of success
reader should note that these strategies are required to start building a global sports
not mutually exclusive and, as such, teams team brand?
are able to combine them (Table 2). These • What process should a sports team
strategies will take a very concrete form follow?
when analysing the teams studied for this • What strategies are available to a sports
research. team in order to establish itself as a
global brand?

ISSUES AND RESEARCH


OBJECTIVES METHODS
As for any other brand, fan loyalty is As football is the most popular sport
essential to the survival and growth of a around the world, it is fitting to apply this
sports team. Moreover, the strong work to football. The authors applied their
emotional bond that exists between a conceptual framework (Figure 2) to three
sports club and its fans, as well as the myths European football teams: Football Club

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Table 2: The four main relevant strategies to establish a sports team as a global
brand

Strategy Description

Brand reputation (think local, act global — The team capitalises on its reputation to go abroad. It
the brand reputation specialist) gradually enters foreign countries thanks to the results and
the history of the team. It often transcends the sport it
represents (eg New Zealand All Blacks, NY Yankees and
Real Madrid).
Brand affinity (think local, act global — The team builds a strong fan base through a unique
the brand affinity specialist) emotional experience it offers to its fans. Fans identify
strongly with the team and the players, and often unite
within brand communities online (Manchester United).
Brand challenger (think local, act global — The team favours promotion and high investments in
the brand recognition specialist) players as the first step towards (re-)establishing the sports
team brand. But results, history and fans are needed (eg
Chelsea and Manchester City).
Brand conquistador (unifying local brands — The team pairs with another team across continents. Thus,
the brand recognition specialist) the local team benefits from an image transfer, and the
foreign team benefits from a springboard to enter one or
many promising markets (eg Ajax Amsterdam/Ajax Cape
Town, Bayern Munich/Urawa Reds, Real Madrid/Beijing
Guoang and San Jose Sharks/Shanghai Sharks).

Source: Richelieu, A., Lopez, S. and Desbordes, M. (2008) ‘The internationalization of a sports team brand: The
case of European soccer teams’, International Journal of Sports Marketing & Sponsorship, Vol. 10, No. 1, pp. 29–44.

Barcelona (FCB) in Spain, and Paris depending on the level of expertise and
Saint-Germain (PSG) and Olympique de availability of the managers.
Marseille (OM) in France. Inspired by the The authors consulted sports
recommendations of established publications, team documents, team
researchers who suggest some diversity in websites and media articles (print and
the sample,28 the selected sports teams electronic) in order to increase the validity
were not all at the same level of of the data. These sources also provided
development in their brand equity. specific information regarding the teams
This research is exploratory and the and their brand strategies.29 Content
methodology is qualitative. The authors analysis was used for the data analysis.30
proceeded with in-depth case analyses of The essence of the data was extracted by
the teams. The primary data came from analysing the brand strategy and marketing
in-depth interviews with vice presidents, actions.31 Validity was ensured through the
marketing directors and general managers use of several sources of information and
of the three clubs, based on the comparisons made between the cases.32
semi-structured questionnaires with
open-ended questions. One-to-one
interviews were conducted at the offices of MAIN RESULTS
each team and lasted from 45 to 90 Based on the preliminary analysis, the
minutes. Between one and three managers authors elaborated the graph on the
were interviewed for each team, internationalisation process of a sports

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The strategic leverage of branding

Table 3: The key determinants in internationalising a sports team brand successfully


and their relevance to the four brand strategies

Brand Brand Brand Brand


reputation affinity challenger conquistador

Internal determinants
• An impressive record on the field **** *** **** ****
• A well-developed system of communications **** **** **** ****
(team website, team TV, team publications etc)
• A strong community involvement **** **** **** ****
• A series of tours in promising markets ** *** *** ****
(ie Asia and North America for football)
• A good range of team merchandise *** **** *** ****
• The hiring of some star and/or local players **** **** **** ***

External determinants
• The support of a major equipment maker ** ** *** ****
(Adidas, Nike, Reebok etc)
• A strong rivalry between teams **** **** ** **
(eg Real Madrid vs FC Barcelona)
• The association with a renowned country in **** *** *** ****
the sport the team represents (eg Italy or Spain
for football and Canada for hockey)

* low relevance; ** some relevance; *** strong relevance; **** very strong relevance of the determinant or
catalyst factor with the respective strategy.

team brand (Figure 2) using the four French Championships, ten French
strategies from Table 2. The next step was Cups and one European Champions’
to identify the determinants of success Cup. For FCB, 19 Spanish Leagues, 25
required to start building a global sports Spanish Cups, seven Spanish Super
team brand (Table 3). These determinants Cups, three European Champions’ Cup,
or catalyst factors are linked with the four two European Super Cups and four
strategies presented in Table 2, according European Cup Winners’ Cups.
to their degree of relevance for a successful • A well-developed system of communications.
internationalisation. Indeed, when looking A website in various languages (English,
closely at the situation of PSG, OM and Chinese and Japanese for FCB), a team
FCB, the authors were able to highlight a magazine (launch of the FCB magazine
set of ‘winning conditions’, both internally for the Chinese market), a television
and externally, that could also serve as a channel (broadcasting of FCB games in
guideline for other sports team brands. China), but also online communities,
Internally, the following could be launched and managed by fans
mentioned: themselves, which help nurture the
passion of fans and build the team’s
• An impressive record on the field. For PSG, brand. FCB can also count on ‘socios
seven French Cups, two French clubs’ around the world, called penyes
Championships, three League Cups and (over 1,300), which act as ambassadors
one Cup Winners’ Cup. For OM, ten for FCB worldwide and contribute to

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expanding and crystallising the brand in equipment maker (Nike for PSG and
foreign markets. FCB, and Adidas for OM) to develop
• A strong community involvement. In 2007, their brand internationally. Nike and
PSG won the ‘Licra d’Or’, a distinction Adidas stores worldwide showcase these
given by the League Against Racism brands, in addition to team stores, when
and Anti-Semitism (LICRA), while those exist abroad (eg FCB in China).
OM launched the ‘OM attitude’ • A strong rivalry between teams. What are
programme. But the best example is referred to as ‘classicos’ are the games
probably provided by FCB, as the club between local rivals, such as FCB and
decided to forgo a lucrative shirt Real Madrid or OM and PSG,
sponsorship deal (worth an estimated generating increased media coverage
c15m a year) and instead pay c1.5m a compared with a regular league game.
year to support Unicef. They also contribute to the
• A series of tours in promising markets. This construction of iconic brands in the
is especially true for FCB, which visits home country but also in foreign
markets where the club wants to markets, because these rivalries
showcase and expand the brand (eg crystallise team allegiance via ‘us against
China and the USA). them’ confrontations.
• A good range of team merchandise. From • The association with a renowned country in
traditional team kits to baby products, the sport the team represents. In this case,
notwithstanding women’s merchandise PSG, OM and FCB can all benefit from
which is gaining in popularity in all their national status because both
sports and leagues (in European France and Spain are known as ‘football
football, but also in the National countries’. Furthermore, like many
Hockey League, for example). other sports teams, the denominations
• The hiring of some star and/or local players. of the three clubs include the name of
These players act as emotional anchors their city. According to Kapferer ,33 this
for teams that can then strengthen fans’ is a way of reinforcing the identity of
allegiance to the club through these the club throughout the world and
players. In this area, even though PSG making the internationalisation of the
and OM have a tradition of recruiting brand easier.
local and international stars (eg Giully,
Pauleta, Rocheteau and Susic for PSG; Looking at the position of each team on the
and Boli, Deschamps, Papin and Völler ‘brand equity pipeline’ (Figure 2), PSG and
for OM), it is definitely an advantage for OM are national brands and, as such, seek to
FCB, which, throughout its rich history, become international brands; however, the
has seen some of the world’s greatest reputation of OM is stronger than that of
players wear the blaugrana jersey PSG. OM was established in 1899 and has
(Bergkamp, Cruyff, Eto’o, Laudrup, a richer record and a longer history than
Maradona, Messi, Ronaldinho etc). PSG, which looks relatively young
(established in 1970). A good record and a
Externally, the key determinants of success strong heritage represent two of the success
are: factors in the internationalisation process of
a team. It should be emphasised that the
• The support of a major equipment maker. longer a club has been present in its
PSG, OM and FCB can each capitalise community, the stronger the sense of
on the distribution channel of their belonging for its fans should be.34

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The strategic leverage of branding

FCB positions itself as an international use co-branding through an association


continental brand that tends towards the with the city of Paris and foreign star
global status on the ‘brand equity pipeline’ players, and expand its brand
(Figure 2). As such, this kind of sports team internationally accordingly. By doing so,
brand is looking to remain competitive PSG could capitalise on its newly gained
globally and to develop its presence within international recognition in order to
several international markets, especially strengthen its national position. The
those it considers strategic. For FCB, these question some might ask, though, is
would be Asia (China) and the USA. Thus, whether PSG has the legitimacy to
FCB has key advantages over PSG or OM associate itself with the image of Paris
in building a good image and a strong without being seen as an imposter, trying
identity for the club, which are essential to buy its way to become an international
elements for the success of the brand. But the authors believe that PSG
internationalisation of the team brand.35 does have this legitimacy.
Secondly, as a national brand, the next
step for OM is to reach the international
DISCUSSION level on the ‘brand equity pipeline’ (Figure
In reference to the brand equity pipeline 2). With this goal in mind, OM could
introduced in Figure 2, this paper can now follow the brand affinity strategy (think
look at the three football teams and local, act global — the brand affinity
suggest some strategies for their specialist), which is focused on emotions
internationalisation. First, PSG is a and the development of a unique bond
national brand. In order to evolve through with consumers (Table 2). As the team can
its internationalisation, the club could count on its strong identity and an
follow the brand challenger strategy important fan base, well known for its
(think local, act global — the brand passion, OM could capitalise on legitimate
recognition specialist). This strategy product and brand extensions
focuses on brand recognition through (merchandising) to help crystallise the
strong advertising investments (Table 2). emotions of its fans. At this point in time,
PSG does not have as impressive a the performance of the club does not yet
winning record as OM or FCB; it had to allow the OM brand to play on its
fight for its survival in the last two seasons reputation. Its record is mostly based on
and, even in 2009 when the club finally the past, with its last major win being a
seemed to have reached some stability on Champions Cup in 1993. Furthermore, a
the field, the newly appointed president, big issue with OM is the fact that the
Charles Villeneuve, had to resign in emotions and drama surrounding the club
January after a public confrontation with could jeopardise a brand strategy that
the board. It should be added that PSG could only take roots in the stability of a
does not trigger as strong a reaction long-term commitment to this strategy.
among non-PSG fans as OM and FCB, Thirdly, FCB sits between the
which makes an international strategy ‘international continental’ and the
based on affinity more vulnerable. That ‘international global’ status (Figure 2).
being said, PSG could capitalise on its FCB could adopt the brand conquistador
reputation through the hiring of foreign strategy (unifying local brands — the
players or on the international status of brand recognition specialist), which is
Paris, as the image of Paris and its symbols based on partnerships with foreign clubs
are admired worldwide. Thus, PSG could (Table 2). This should help FCB truly

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become global. Thanks to its strong mutually exclusive: brand reputation,


identity and its communication system (ie brand affinity, brand challenger and brand
over 1,300 penyes worldwide), FCB is conquistador.
already following some strategies based on In a period of huge economic
reputation and affinity with its fans. One transformation, professional sports teams
avenue the club could consider is to unify have realised the power that branding
its brand with foreign clubs. This could encapsulates in marketing their club
allow FCB to enter new markets on a beyond their local market. What the
long-term basis, by capitalising on the authors term ‘globalisation’ offers both
credibility it gained in Asia and in the opportunities and threats to sports teams.
USA, with its recent partnerships and They can no longer hide behind what
tours. The main challenge FCB might face used to be a very local activity. In this
in its internationalisation is how it will regard, its brand is recognised as the most
manage to build an international image, important asset of a sports club.36
while remaining true to its strong Catalan Furthermore, the commercial success of
identity. The balance might not be easy to the brand can nurture the sporting success
find and communicate in the positioning of the team by attracting great players and
of the club without creating some kind of more fans, for instance.
confusion in the minds of its fans. As an example, looking at what happens
in Asia, the popularity of football
continues unabated after the success of the
CONCLUSION 2002 World Cup. Trying to capitalise on
As previously stated, the main objective of this popularity in order to expand
this study was to explain how a sports team internationally, teams such as Manchester
could become an international global United and Real Madrid regularly tour
brand. More specifically: Asia; while other clubs, like Sheffield
United, have actually purchased an equity
• What are the determinants of success stake in a Chinese club. At the same time,
required to start building a global sports Chinese fans appear to have a strong
team brand? (Table 3) affinity with European football.
• What process should a sports team Manchester United’s Commercial
brand follow? (Figure 2) Director, Andy Anson, mentioned:
• What strategies are available to a sports ‘According to United statistics, United has
team in order to establish itself as a some 94,000,000 fans worldwide, with
global brand? (Table 2) 20,000,000 fans in China’.37 Meanwhile,
Manchester United stars Cristiano
With this objective and these questions in Ronaldo and Wayne Rooney have held
mind, the authors looked at three online discussions with Chinese football
European football teams in order to fans through the official Chinese website.
illustrate the conceptualisation of the Anson has described said football fans as
internationalisation of a sports team brand. the biggest assets of Manchester United.
This process includes the following stages: ‘The number of fans has reached
local, regional, national, international 40,000,000 in Asia. Asia, especially the
continental and international global, as Chinese market, is looked upon as the
presented in Figure 2. As it tries to expand most important market in the world by
its brand across markets, a sports team can United.’38 According to data from the
carry out four strategies, which are not Chinese Football Association, the number

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The strategic leverage of branding

Figure 3
The partnership
between Air Asia
and Manchester
United

‘As the official low fare airline for Manchester United, AirAsia became the first Asian low cost airline
to associate itself with one of the biggest football clubs in the English Premier League’.40

of Chinese football fans has reached 110 internationally. Indeed, if some leagues,
million and United will target this group such as the English Premier
first39 (see Figure 3). League, are perceived as being better or
Even though this research is stronger than others, like the French
exploratory, the authors believe it leads to football league, the respective leagues
some new horizons on the value that a would probably have a better chance of
brand and branding represent for sports selling television rights to more countries
teams. As such, the mode of governance of and, consequently, expose the product to a
a team is essential to the success of a brand wider international audience.
strategy. The management team needs to The authors also believe that the
be able to work on a long-term strategies presented herein could be a
perspective with control over the team source of reflection for other industries,
brand. Teams could be tempted to especially for brands that have a natural fit
externalise this activity as they do with with sports. These brands could benefit,
other marketing tasks, but this would be a for instance, from sponsorship and
terrible mistake, as the brand is the heart co-branding initiatives in order to
and soul of an organisation and one source strengthen the emotional connection they
of competitive advantage.41 share with their consumers beyond
Furthermore, the reputation of the borders. In fact, some brands already do so
league could have an impact on the very successfully (Coca-Cola, McDonald’s,
potential of a team to expand its brand New Era caps, Nike, Reebok, etc). That

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