Reg. No. : ..........................................

4249 Q.P. Code : [17 MBA AE 03]

(For the candidates admitted from 2017 onwards)

M.B.A. DEGREE EXAMINATION, APRIL 2020.

Fourth Semester

Elective – ORGANIZATIONAL DEVELOPMENT

Time : Three hours Maximum : 75 marks

PART A — (5  6 = 30 marks)

Answer ALL questions

1. (a) What do you mean by diagnostic component

in organizational development? Explain its
uses.
Or

(b) What is a maintenance component? What

are its merits and demerits?

2. (a) What do you mean by organizational

development? Explain its key elements.
Or

(b) Describe the need for organizational

development.
3. (a) What is client systems and explain its role in
OD.

Or

(b) Give a detail account on group dynamics.

4. (a) Explain the process of Leading and

Managing Change.

Or

(b) Commensurate the strategies to overcome

resistance to change.

5. (a) What do you mean by contingency approach

in organizational development?

Or

(b) Explain mechanistic and organic systems

approach in organizational development.

PART B — (3  10 = 30 marks)

Answer any THREE questions.

6. Explain the various models of OD.

7. What are the underlying assumptions and values

of organizational development?

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8. Bring out the different theory and practices
followed in management of change.

9. What are the different components involved in

Organizational development?

10. Discuss Inter group Interventions. What are the

various steps involved in inter group
interventions.

PART C — (1  15 = 15 marks)

(Compulsory)

11. Why is participation considered such an effective

technique for lessening resistance to change?
Justify your answer.

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