www.britishcouncil.org.

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The British Council is the UK’s international organisation for cultural relations and educational
opportunities. We create friendly knowledge and understanding between the people of the UK
and other countries. We do this by making a positive contribution to the UK and the countries
we work with – changing lives by creating opportunities, building connections and engendering
trust. Valuing diversity is essential to the British Council’s work. We aim to abide by and
promote equality legislation by following both the letter and the spirit of it to try and avoid
unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity,
inclusion and human rights. All staff worldwide is required to ensure their behavior is consistent
with our policies. The British Council is a full member of Keeping Children Safe (KCS) and has
achieved level 1 child safe certification. We believe that all children have the right to be
protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child
matters - everywhere in the world. In line with the British Council's Child Protection policy, any
appointment is contingent on thorough checks including criminal record checks, in line with
legal requirements.

Exams Officer (one position)

Location : Yangon
Salary : Pay band 4/H
Contract : Indefinite
Closing Date : 12 October 2019 (23:59 UK time)

WHAT YOU WILL BE DOING AND WHY

In this role, you will ensure effective and efficient delivery of Exams within a small or remote exams office location.
You will handle confidential materials during the multiple exchanges in country/location in accordance to compliance
standards. You will manage venue supervisor engagement, relationship and performance. You will coordinate and
manage any risk or issue resolution, including co-ordination of customer communication directly or through customer
services. You will be the point of contact for venues/venue supervisors on the day.

WHAT IS INTERESTING ABOUT IT

There is a new global operating model for Exams being implemented across the business and this role will be key to
ensure delivery of our exams operations at test centre level, working with new systems and processes and ensuring
that new ways of working are taken up and adhered to. You will act in unforeseen situations to solve problems to
ensure Test Day is successfully executed. You will implement improvement actions in the distribution and logistics of
handling confidential materials.

WHAT WE ARE LOOKING FOR

You will have English language skills at B2 level as well as experience working in a bust operational environment
delivery high levels of customer service. You will have the ability to ensure compliance, risk and security standards
are monitored and maintained. You will bring along your track record of working in a tightly controlled process driven
environment.

In your application, please include evidence of the relevant experience which you possess,
matched against the criteria listed in the Role Profile and Person Specification for this
post.
Start Date: as soon as possible

Please see the links for more information. https://tinyurl.com/MYA-543ex

We are registered in England as a charity.

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