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  • Video TESCO Case Study Ans 1

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    JAY Solanki
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    Tesco is an international grocery retailer based in the UK with over £60 billion in annual revenue. It has nearly 500,000 employees and more than 4,000 stores, making it the third largest retailer globally. Tesco uses various information systems like RFID, CCTV, order processing, scheduling, and financial systems to manage operations, logistics, and employees across its large business. It aims to standardize and integrate these systems globally to improve efficiency and support continued expansion. Information systems are critical for Tesco to gain competitive advantages through forecasting, planning, control, coordination, and supporting decision making. As one of the largest supermarket chains in the UK with over 260,000 employees, human resource management is a major

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    Tesco is an international grocery retailer based in the UK with over £60 billion in annual revenue. It has nearly 500,000 employees and more than 4,000 stores, making it the third largest retailer globally. Tesco uses various information systems like RFID, CCTV, order processing, scheduling, and financial systems to manage operations, logistics, and employees across its large business. It aims to standardize and integrate these systems globally to improve efficiency and support continued expansion. Information systems are critical for Tesco to gain competitive advantages through forecasting, planning, control, coordination, and supporting decision making. As one of the largest supermarket chains in the UK with over 260,000 employees, human resource management is a major

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    11 views2 pages

    Video TESCO Case Study Ans 1

    Uploaded by

    JAY Solanki
    Tesco is an international grocery retailer based in the UK with over £60 billion in annual revenue. It has nearly 500,000 employees and more than 4,000 stores, making it the third largest retailer globally. Tesco uses various information systems like RFID, CCTV, order processing, scheduling, and financial systems to manage operations, logistics, and employees across its large business. It aims to standardize and integrate these systems globally to improve efficiency and support continued expansion. Information systems are critical for Tesco to gain competitive advantages through forecasting, planning, control, coordination, and supporting decision making. As one of the largest supermarket chains in the UK with over 260,000 employees, human resource management is a major

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    of 2

    NAME: Jay Kumar Solanki

    ID NO: 18BBA098
    Video TESCO Case Study
    Ans 1:
    Tesco plc is an international food and merchandising chain based in the UK. With a turnover
    of £ 60 billion (2009), it is the UK's largest retailer by both global sales and domestic market
    share, with profits exceeding £ 3 billion. With nearly 500,000 employees (2009) and over
    4,000 stores, Tesco is currently the third largest retailer in the world.
    Ans 2:
    A non-exhaustive list may include: RFID systems, CCTV surveillance; order processing
    systems, scheduling systems, portable devices, financial data, human resources software;
    communication technology to connect shops; e-commerce and e-business systems; supply
    chain systems, information systems (IS) used in Tesco to support its loyalty card, auto
    insurance quote system, Tesco used electronic data exchange with its major suppliers, 0l
    workforce planning system ; computer systems are used in various ways in modern and large
    supermarkets, from stock control to maintaining the temperature in refrigerators and freezers;
    the computers are used to control stocks and are connected to the cash desks. Each cash desk
    has an ELECTRONIC POINT OF SALE (EPOS). This EPOS cash desk includes a keyboard,
    digital display, barcode scanner, scale, printer, credit / debit card reader and cash drawer.
    Ans 3:
    Standardization and Integration (Tesco's global standardization strategy started five years
    ago) - paves the way for global expansion; Tesco plans to centralize IT applications in its
    stores around the world. Tesco plans to centralize its Oracle Financials software, used for
    billing, PeopleSoft HR software, and Terradata Management Information Systems, used to
    measure budget targets.
    Ans 4:

    CUSTOMER / OPERATIONAL
    PROSPECT SUPPLIER EMPLOYEE
    MANAGER
    HR SOFTWARE X
    X
    SUPPLY CHAIN SYSTEMS X X
    X
    LOYALTY CARD X X
    X
    INSURANCE POLICY
    QUOTING SYSTEM X X
    X
    Ans 5:
    "A computer-based information system used for planning, control, decision-making or
    problem-solving."
    The component parts are those of an IS: hardware, Software (programs), Data, Procedures
    and People
    Ans 6:
    To gain competitive advantage (there may be a discussion about sustainable advantages)
    To solve problems (forecasting, planning, control, coordination)
    To support decision making.
    Ans 7:
    For this assignment, I ideally considered a TESCO organization. It is one of the largest
    supermarket chains in the UK. It has employed over 260,000 employees over 1,800 stores.
    Since it has a large number of people, human resource management would be a great
    challenge for such a company. Therefore, I think this is more suitable for going through my
    studio.

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