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Quality Control Testing: QC Plan For In-Coming Inspections
Quality Control Testing: QC Plan For In-Coming Inspections
Quality control functions are deployed in the public toilet construction operation
from receiving raw materials from the suppliers. To ensure the quality and
compliance with requirements of incoming raw materials, all specifications of
every type of raw materials are informed to all suppliers through an agreement.
All process steps and sub process steps are documented with its inputs
andoutputs using process flow charts and required standard operating
procedures(SOPs) and working instructions(WIs) are prepared using readable
languages and communicated within relevant interest parties after reviewing
and approving.
Purpose
Responsibilities
References
Procedure
Frequency
When raw materials are received to the construction site, all lots are temporary
hold till testings are done & till approvals to release are received. Every raw
material will be tested using agreed testing methods and frequencies to verify
the compliance with given specifications.
Examples for incoming raw materials which required for building toilets;
PVC pipes
“Quality Test report for incoming materials-FOR001”(Refer table 1) will be
submitted to construction company with the material lot after verifying and
approving by responsible persons.
The lot will be release for construction site to use for toilet construction
activities only if the lot testing results are acceptable with labeling as
“APPROVED”. If the lot is not approved due to non compliance with
specifications or any other reason, the lot will handled as non confirming
product and quarantined with “NOT APPROVED” labels and will go through
below ways.
All test results and approved lot details are acknowledged by QC manager and
any rejections of incoming inspection, those details will be circulated among
relevant departments.
When construction activities are being done by contractor parties, this QC plan is
activated to assure the fulfilling established requirements on construction
quality aspects. These testings will be done with higher frequencies by
competent technicians.
QC plan manual for contractor quality control testing is prepared for each testing
type and communicated after reviewing and approving with;
PDCA cycle can be used to continually improve the all process of toilet
construction project. By improving sub process of the entire process using this
systematic strategy, overall output of the construction operation can be done
effectively.
As an example,to reduce the drying time of concrete mixture with added amount
of gypsum and added amount of water with keeping quality aspects PDCA cycle
can be used. When mixing concrete mixtures with standard propotions of
ingrediants this study can be carried out with starting from proper planining on
the work with frequently monitoring, concrete mixing process can be
continuasly improved upto low cost and high quality level with minimum
process defectives.
Customer centricity
Customer feedback
Customer satisfaction
Customer Loyalty and Referrals
The all objectives of the toilet construction project should be made based on the
satisfaction of the customer/consumer side. Those requirements can
betranslated into numeric values such as specifications to be easily followed and
easily understandable. Any decision is made on the process of this project need
to be made on focusing of customer satisfaction. If any high cost material or
equipment is proposed to replace with low cost equipment, that change need to
be analyzed based on how that change will effect to final customer.
For the improvements of operation in toilet constructon project and in upcoming
projects, the customer feedbacks with suggestions and complaints are very
imortant to the project management team. Those received feedbacks will be
evaluated frequently and will be submitted to project mangement meetings to be
discussed.
Stakeholder Management
High To be
Keep in managed
satisfied & to closely &
be informed work
together
Power
Min effort to be
and informed &
monitoring consultation
Low
Low High
Interest
Cause-and-effect diagram
If any deviations had been occurred beyond the expected
values/range/condition, the cause and effect diagram can be used to find
potential root causes which related to identified deviation. When working with
cause and effect diagrams, brainstorming sessions can be held with process
experts and process owners to collect and extract all ideas and finally the most
relevant potential root causes can be identified. Finally, by taking effective
corrective actions to identified root causes, those process deviations can be
eliminated.
Check sheet
Check sheet can be used for collecting various type of data which collecting for
data analyzing. Any extra technical competency is not required to use this check
and due to this reason this quality tool is very useful when seeking for process
improvements and decision making.
The check sheet is a one of most powerful tool which be used to collecting data of
process in proper manner. If project team need to mark the quantity of defective
nut and bolts detected in the feild received from suppliers, a check sheet can be
used to record those data. By this checksheet, a final report can be made & those
relevant supplier can be informed to take preventve actions to avoid sending
defective nut and bolts.
Control chart
After collecting data of related to any process, the trend of the data and how it
deviate from specific target are can be understood using control charts. In a
requirement of analyzig the detected number of defective nut and bolts in each
batchs against given tolrnaces from a supplier, t control charts can be used to
easlily visualized the trand of defectives in each batch.
These techniques can be used to study the pattern of the data distribution of a
process. The Pareto 80-20% principal can be visualized and implementing
effective corrective actions for identified 20% causes which cause for 80%
problems, the process can be significantly improved. As an example, the project
team need to reduce total cost due to defectives or deviation from standards, all
identified defectives and process deviations can be analyzed through pareto
chart and this study will be useful to select majority of critical issues to be solved
to reduce the total cost of defectives.
Scatter diagram
Referances
https://asq.org/quality-resources/pdca-cycle
https://www.jamesford.co.uk/insights/jamesford-approach/customer-focu
s/
https://www.e-education.psu.edu/ba850/node/7