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Issues Priority Matrix

Impact on business
High Medium

Disruption of Supply Chain

Ensuring Hygience in manufacturing,


packaging, handling etc.
People subsituting it in place of
Increase in consumption by 17-18% Traditional Mithai

Transportation and storage issues in Less production of milk


remote areas
Chocolates melt, adequate storage
Rise in price of Cocoa beans is required.

Lockdown and Legal Restrictions Healthiness of the product


(perception of people on its
High Expiry of Unsold Stock impact on health)

Probability of
occurrence

Less reach of the subsitutes in


rural areas

Restriction on Import of Cocoa Beans Gifting purpose

Medium Health Consciousness of the people Shift towards Veganism

Customer's perception towards size


and quantity

People perceiving advertisement in


negative light

People noticing decrease in size of the


chocolate

Low Disruption of supply chain


Opportunity Matrix

Probability of Ocurrence

High Low

Low switching cost

Customer's perception of packaged


products

high availability of the product in Using it for gifitng purpose


urban areas
Replacement of Mithai with
High Fastest growing chocolate market chocolates
Reach of Substitute products is less in
Attractiveness Low Rural areas

Threat Matrix

Probability of Ocurrence

High Low

Rise in price of cocoa beans


Health Consciousness
Transportation and Storage limitation
High in Rural areas Reduction in production of cocoa
due to deforestation and global
Lockdown and legal restrictions warming

Seriousness
Seriousness

availability of substitute products

restriction on import of cocoa beans


Low
ix
s
Low

Five star sticking on the teeth


because of the caramel content.

Stocking of chocolates

Heavy Water Consumption -


Decrease in water table

5 star not being treated as an


essential good

Packaged food considered to be


safer

Decrease in disposable income


of the people

People substituting it with


Protein Bars immunity boosters

Taxes on Junk food

Homemade chocolates

closure of supermarkets and


malls

People getting candies instead


of change

People substituting 5 star with


candies in rural areas

Carbon Footprint of packaging

Opportunity

low switching cost


Fastest growing
chocolate market

critical

High impact - medium pro

High impact. Low prob


replacement of mithai
Medium impact high poo with chocolates

high availability of the


product in urban areas

med impa. Me. Poo gifting purpose

Reach of substitute
products is less in rural
areas

med imp. Low poo

low impact high poo

low impact high prob

low impact medium proba


Threat
Rise in price of
cocoa beans
availability of
subsitute products
Lockdown and Legal
Restrictions

Transportation and
Storage limitation in
Rural areas

Reduction in
production of cocoa
due to
deforestation and
global warming

Health
consciousness

Restriction on
import of cocoa
beans

People perceiving in
negative light

Customers
perception
regarding the size
of chocolate
Disruption in supply
chain

customer's
perception of
healtiness of the
product
melt
homemade
chocolate
power cuts in rural
areas

Rise of veganism

health perception
during covid19
Carbon footprint of
packaging

decrease in
disposable income
decrease in water
table

five star is sweet


prioritizing health
supplements and
immunity booster
chocolates
Tax on junk food

movement towards
dark chocolate

closure of
supermarkets and
malls
candies prefered
over chocolates
candies instead of
coins

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