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Assessment X

Business Communication Module 5

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PM

Section  1

First

Question. 1

A --------------------time system is a system where several things can be done at once, and a more fluid approach is
taken to scheduling time

Answer

Choices
Actual Result Selected
Displayed
a. Polychromic
b. Monochronic
c. Multichronic
d. Linearchronic
Feedback : -

Question. 2

Nonverbal signals derive from experiences within the ---------------and are generally dispersed throughout it

Answer

Choices
Actual Result Selected
Displayed
a. communication environment
b. communication set up
c. reference
d. ambience
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Question. 3

Deceptive answers are likely to be -------------than honest ones

Answer

Actual Result Selected

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Choices
Displayed
a. longer and less specific
b. shorter and concise
c. tight and convoluted
d. crisp and succinct
Feedback : -

Question. 4

Our ---------------of people are affected by the way they sit, walk, stand up, or hold their head or putting it simply
depends on the way they project themselves

Answer

Choices
Actual Result Selected
Displayed
a. perceptions
b. images
c. personas
d. views
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Question. 5

Nonverbal cues may ------------------words, and add extra information to the verbal message; typically, these signals
accompany what is being said

Answer

Choices
Actual Result Selected
Displayed
a. camouflage
b. hide
c. increase
d. reinforce
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Question. 6

Successful nonverbal communication depends on ----------------

Answer

Choices
Actual Result Selected
Displayed
a. Background

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b. education
c. personality
d. emotional self-awareness
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Question. 7

-------------is the way eyes are used during a communication exchange

Answer

Choices
Actual Result Selected
Displayed
a. Oculesics
b. Appearance
c. Artefacts
d. Chronemics
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Question. 8

Facial expressions that indicate an emotion that a person is communicating without actually feeling it, are called
---------------------

Answer

Choices
Actual Result Selected
Displayed
a. nuances
b. facial subtleties
c. put -ons
d. facial emblems.
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Question. 9

No nonverbal gesture should be read in -----------------

Answer

Choices
Actual Result Selected
Displayed
a. meaning
b. conjunction
c. isolation
d. the dark
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Question. 10

---------------cultures are committed to regimented schedules and may view those who do not subscribe to the
same perception of time as disrespectful

Answer

Choices
Actual Result Selected
Displayed
a. Linear active
b. Monochronic
c. Polychronic
d. Multi active
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Question. 11

When contradictory nonverbal signals betray deception, they are called leakage; the--------------apparently betrays
the speaker through this nonverbal leakage

Answer

Choices
Actual Result Selected
Displayed
a. Subconscious
b. mental state
c. Expression
d. mind
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Question. 12

Vocalics includes among other things,-----------

Answer

Choices
Actual Result Selected
Displayed
a. expressions
b. nuances
c. pitch
d. openness
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Question. 13

-----------------of touching varies from one culture to another

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Answer

Choices
Actual Result Selected
Displayed
a. Socially acceptable levels
b. Ways
c. Different kinds
d. Directness
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Question. 14

Voice -------------is the way the tone of voice is changed to emphasize key words

Answer

Choices
Actual Result Selected
Displayed
a. modulation
b. inflection
c. volume
d. undulation
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Question. 15

Mehrabian’s --------------states that open body and arm position, leaning forward relaxed posture, and touching
increases perceived liking

Answer

Choices
Actual Result Selected
Displayed
a. Touching principle
b. Immediacy Principle
c. Proximity Principle
d. Open Principle
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Question. 16

When verbal and nonverbal disagree, ----------------can suffer

Answer

Choices
Actual Result Selected
Displayed
a. integrity

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b. credibility
c. communication
d. message
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Question. 17

-------------,the anthropological term for body language is an important part of non-verbal communication
behavior

Answer

Choices
Actual Result Selected
Displayed
a. Haptics
b. Chronemics
c. Kinesics
d. Vocalics
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Question. 18

-------the study of man’s appreciation and use of space was a concept first developed by Edward T. Hall

Answer

Choices
Actual Result Selected
Displayed
a. Haptics
b. Immediacy
c. Proxemics
d. Vocalics
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Question. 19

Researchers have found that vocal ----------rises measurably while lying

Answer

Choices
Actual Result Selected
Displayed
a. volume
b. pitch
c. inflection
d. tone
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Question. 20

The direct stare of the sender of a message conveys ------------------- and ---------------

Answer

Choices
Actual Result Selected
Displayed
a. evasiveness and anger
b. grief and sorrow
c. candor and openness.
d. Subterfuge and deceit
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