Control of production and service provision (section 8.5.1).

 The overall statement from the section

is that your company must carry out the activities to provide your product or service under controlled
conditions. The standard then includes a listing of common controlled conditions that should be used
if they are applicable to your product or service. These include documented information for your
products and services, suitable monitoring and measurement resources (including equipment),
suitable infrastructure and environment, competent persons, validation of the ability to achieve
results, actions to prevent human error, and activities controlling product release, delivery, and post-
delivery. As with all other processes, these do not need to be documented procedures unless non-
conformances would occur if the procedure was not written down.