Dr.G.R.Damodaran College of Science

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heading=II BBR [2018-2021], SEMESTER - IV, CORE: HUMAN RESOURCE MANAGEMENT - 420C&qna…
Dr.G.R.Damodaran College of Science

(Autonomous, affiliated to the Bharathiar University, recognized by the UGC)Re-
accredited at the 'A' Grade Level by the NAAC and ISO 9001:2008 Certified
CRISL rated 'A' (TN) for MBA and MIB Programmes
II BBR [2018-2021]
SEMESTER - IV
CORE: HUMAN RESOURCE MANAGEMENT - 420C
Multiple Choice Questions.
1. Human resources are one of the most vital __________ of one organization.
A. asset
B. loss
C. loss
D. change
ANSWER: A
2. __________ resources can be used as a means for developing competitive advantages.

A. Capital
B. Human
C. Electrical
D. Mechanical
ANSWER: B
3. HRM is a concerned with __________ .

A. machines
B. methods
C. people
D. raw materials
ANSWER: C
4. HRM is a __________ process.

A. continuous
B. discontinuous
C. breaking
D. pending
ANSWER: A
5. Appraisal involves evaluating a persons quality of work and --------- in work place.
A. Planning
B. Compensation
C. performance
D. Maintenance
ANSWER: C
6. _________ is the conscious determination of future course of action.

A. Stopping
B. Planning
C. Directing
D. Controlling
ANSWER: B
7. Recruitment is one of the HR __________ function.

A. acquisition
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B. development
C. maintenance
D. compensation
ANSWER: A
8. A manager should have a high level of __________ stability.

A. developing
B. structuring
C. sleeping
D. emotional
ANSWER: D
9. The scope of human resource management is in three aspects namely the labour aspect, the __________
aspect and the industrial relation aspect.
A. orientation
B. work
C. management
D. welfare
ANSWER: D
10. __________ are continuing guidelines on the approach of the organization which intends to adopt in
managing its people.
A. Personnel Policies
B. Organizational Policies
C. Departmental Policiess
D. Functional Policies
ANSWER: A
11. HR policies are formulated in context of __________ objectives.

A. individual
B. departmental
C. organizational
D. team
ANSWER: C
12. __________ policy arises from the influence of some outside agencies.
A. Appealed
B. Formulated
C. Imposed
D. Implied
ANSWER: C
13. A __________ policy is one which specified by the organization for providing guidelines to its
members.
A. appealed
B. formulated
C. imposed
D. implied
ANSWER: B
14. __________ determines of future needs of man power in the light of organizational planning and
structure.
A. HR planning
B. HR development
C. HR structure
D. HR system
ANSWER: A
15. __________ is a technique for forecasting HR needs.

A. Delphi Technique
B. MBO
C. BARS
D. BACK ROLE
ANSWER: A
16. Econometric model is the science of __________ measurement.

A. environment
B. people
C. economic
D. mechanical
ANSWER: C
17. Human Resource system includes many subsystems like employment, training and development and
__________.
A. compensation
B. rescuing
C. service
D. environment
ANSWER: A
18. The actual achievements compared with the objectives of the job is __________..
A. Job performance
B. Job evaluation
C. Job description
D. period
ANSWER: A
19. HR plans should be __________ with the corporate plans of the enterprise.
A. balanced
B. not related
C. mixed
D. not balanced
ANSWER: A
20. Job analysis is a formal and detailed study of __________.

A. salary
B. raw materials
C. machines
D. Jobs
ANSWER: D
21. __________ implies jobs of a similar nature.

A. Job family
B. Job status
C. Job enrichment
D. Job design
ANSWER: A
22. __________ generates several documents and procedures which are very useful in the management of
human resources.
A. Job specification
B. Job design
C. Job evaluation
D. Job analysis
ANSWER: D
23. Job analysis is the outcome of Job description and __________.

A. job design
B. job specification.
C. job evaluation
D. job content
ANSWER: B
24. Job specification is otherwise called as __________ specification.

A. position
B. role
C. content
D. physical
ANSWER: A
25. Job description is helpful in __________ grading and classification.

A. salary
B. position
C. job
D. people
ANSWER: C
26. __________ is the process of increasing the scope of a job by adding more tasks to it.
A. Job analysis
B. Job enlargement
C. Job content
D. Job rotation
ANSWER: B
27. __________ is an approach where employees work at home and arel inked to the workplace by
computers and modern.
A. Quality circle
B. Self managed tearms
C. Telecommuting
D. Job sharing
ANSWER: C
28. __________ is the process of searching for prospective employees encouraging them to apply for jobs
in an organization.
A. Selection
B. Recruitment
C. Placement
D. Induction
ANSWER: B
29. __________ perform recruiting function behalf of client companies by charging fee.
A. Private consultancy firms
B. Casual callers
C. Employment
D. Labour contractors
ANSWER: A
30. Majority of the disputes in industries is (are) related to the problem of -____________.
A. Wages
B. Salaries
C. Benefits
D. All of the above
ANSWER: D
31. __________ is a traditional and widely used device for collection of information from candidates.
A. Application blank
B. Preliminary interviews
C. Selection test
D. Employment interview
ANSWER: A
32. __________ can measure the latent ability or potential of a candidate to learn a new job or skill.
A. Aptitude test
B. Intelligent test
C. Achievement test
D. Personality test
ANSWER: A
33. __________ tests measure the overall intellectual capacity of a person.

A. Mental
B. Interest
C. Attitude
D. Personality
ANSWER: A
34. __________ test measures neurotic tendencies, skill sufficiency and self confidence.
A. Projective
B. Interest
C. Situation
D. Objective
ANSWER: D
35. __________ interview is a type of interview which is pre planned and is held in a formal atmosphere.
A. Informal
B. Patterned
C. Formal
D. Structured
ANSWER: B
36. __________ interview in which candidate is allowed to speak his mind freely.
A. Non directed
B. Structured
C. Formal
D. Depth
ANSWER: A
37. __________ interview is conducted by a group of interviewers.

A. Non directional
B. Structured
C. Panel
D. Stress
ANSWER: C
38. __________ is the process of describing skills, traits, knowledge and experience required for a person
to be effective in a job.
A. . Recruitment
B. Selection
C. Competancy mapping
D. stereo typing
ANSWER: C
39. _________ is the process of assigning a specific job to each one of the selected candidates.
A. Profiling
B. Induction
C. . Placement
D. . Orientation
ANSWER: C
40. __________ is the process of receiving and welcoming an employee when he first joins a company
and giving him the basic information he needs to settle down and start the work.
A. Induction
B. Placement
C. Profiling
D. Absenteeism
ANSWER: A
41. Effective __________ helps to integrate the new employee into the organization and to develop a sense
of belonging.
A. Placement
B. Grievance handling
C. Introduction
D. Tabulation
ANSWER: C
42. __________ is the process of increasing the knowledge and skills for doing a particular job.
A. Education
B. Training
C. Placement
D. Introduction
ANSWER: B
43. ---------- method of job evaluation is otherwise called classification method

A. Silent
B. College
C. Grading
D. Home
ANSWER: C
44. Education and training are complementary and both involved __________ of talent and potential.
A. Training
B. Management
C. Development
D. Suppressment
ANSWER: C
45. Training helps to improve and give higher __________.

A. productivity
B. mobility
C. viability
D. vitality
ANSWER: A
46. Frequency of __________ can be reduced by training the people.

A. production
B. damage
C. accidents
D. sickness
ANSWER: A
47. __________ training seeks to adjust newly appointed employees to the work environment.
A. Production
B. Induction
C. Safety
D. Refresher
ANSWER: B
48. __________ training arranged to overcome the shortcomings in the behaviour and performance of old
employees.
A. Remedial
B. Induction
C. Production
D. Safety
ANSWER: A
49. Task analysis is otherwise called as __________ analysis.

A. human resource
B. role
C. environment
D. organisational
ANSWER: B
50. The popular form of on the job training is __________.

A. JIT
B. JUT
C. TIJ
D. IJT
ANSWER: A
51. Job instruction training provides immediate __________ which permits quick correction of errors.
A. result
B. feedback
C. reaction
D. action
ANSWER: B
52. In vestibule training __________ trainers are employed.

A. internal
B. expert
C. local
D. manage
ANSWER: B
53. Training __________ is the degree to which trainee are able to learn and apply the knowledge and
skills acquired in the training programme.
A. evaluation
B. assessment
C. effectiveness
D. need
ANSWER: C
54. __________ is the process of providing training to persons who underwent training earlier in their job.
A. Practice
B. Retraining
C. Reassessment
D. Recycle
ANSWER: B
55. Retraining is necessary due to changes in jobs, __________ and environment.

A. function
B. technology
C. skill
D. need
ANSWER: B
56. __________ is the systematic process by which one selects career goals and the path to these goals.
A. Training
B. Technology
C. Career planning
D. Career design
ANSWER: C
57. __________ planning is the process of ensuring that qualified persons are available to assume key
managerial positions whenever these fall vacant due to untimely deaths, resignations and retirements.
A. Career
B. Manpower
C. Succession
D. Developmental
ANSWER: C
58. Career planning is a process of developing human resources rather than an __________.
A. event
B. plan
C. decision
D. action
ANSWER: A
59. _________ is the future position one strives to reach as part of a career.
A. Career path
B. Career goals
C. Career anchor
D. Career plateau
ANSWER: B
60. ______________ is the process of designing and implementing plans to enable the organization to
satisfy employee needs and allow individuals to achieve their career goals.
A. Career management
B. Career goals
C. Career path
D. Career anchor
ANSWER: A
61. Career __________ is a position from which someone is unlikely to move to a higher level of work
responsibility.
A. plateau
B. management
C. Development
D. goal
ANSWER: A
62. Career __________ is the basic drives that give the urge to take up a certain type of career.
A. plateau
B. management
C. anchor
D. stroke
ANSWER: C
63. __________ is the process wherein an executive serves as a teacher, advisor, guide, philosopher to the
new entrant.
A. Mentoring
B. Guiding
C. Coaching
D. Training
ANSWER: A
64. _________ is a two way process in which a counsellor provides advice and assistance to his
subordinates.
A. Training
B. Counselling
C. Monitoring
D. Coaching
ANSWER: B
65. __________ is the process of assessing the performance and progress of an employment on a given job
and his potential for future development.
A. Counselling
B. Performance appraisal
C. Potential appraisal
D. Coaching
ANSWER: B
66. __________ method is a combination of ranking and point method of job evaluation.
A. Factor comparision
B. Stereo effect
C. Constant error
D. Central tendency
ANSWER: A
67. A __________ report is a report prepared by the employees immediate supervissor.

A. Confidential
B. Essay
C. Ranking
D. Rating
ANSWER: A
68. __________ method where the evaluator assigns relative ranks to all the employees in the same work
unit doing the same job.
A. Confidential
B. Ranking
C. Straight ranking
D. Checklist
ANSWER: C
69. __________ method where each employee is compared with all the others in pairs one at a time.
A. Straight ranking
B. Paired comparison
C. Freeform
D. Field review
ANSWER: B
70. A __________ scale is a numerical scale indicating different degrees of a particular trait.
A. review
B. graphic rating
C. distribution
D. Checklist
ANSWER: B
71. __________ method in which the supervisor keeps a written record of critical events and how different
employees behaved during such events.
A. Review
B. Checklist
C. critical incident
D. Distribution
ANSWER: C
72. BARS is __________ scale.

A. behaviourally anchored rating
B. behaviourally assessed rating
C. behaviourally answered rating
D. behaviourally allowed rating
ANSWER: A
73. __________ appraisal technique has self appraisal, peer appraisal, subordinate appraisal and appraisal
by superior.
A. 90 degree
B. 120 degree
C. 360 degree
D. 480 degree
ANSWER: C
74. __________ is a technique of determining the relative worth of the various jobs within the organisation
so as to develop an equitable wage and salary structure.
A. job enrichment
B. job identification
C. Job specification
D. Job evaluation
ANSWER: D
75. Job evaluation begins with job analysis and ends up with the classification of __________ according to
their worth.
A. wages
B. posts
C. jobs
D. roles
ANSWER: C
76. Job evaluation helps to __________ wage inequities

A. discriminate
B. eliminate
C. differentiate
D. participate
ANSWER: B
77. ________________ is performance linked remuneration paid with a view to improve employees to
work hard and do better.
A. Allowance
B. . Incentive
C. Perquisites
D. Basic pay
ANSWER: B
78. The primary part of pay package is ______________.

A. allowance
B. incentive
C. basic pay
D. perquisites
ANSWER: C
79. Dearness allowance is paid as a percentage of ______________.

A. basic pay
B. total pay
C. part pay
D. incentive pay
ANSWER: A
80. TA is called as transport allowance or ______________ allowance.

A. conveyance
B. compensatory
C. dearness
D. incentive
ANSWER: A
81. Fringe benefits are otherwise called as ___________.

A. conveyance allowance
B. compensatory allowance
C. perquisites
D. loan
ANSWER: C
82. Sound wage and Salary administration helps to improve the motivation and ____________ of
employees.
A. morale
B. sincerity
C. punctuality
D. systematic
ANSWER: A
83. ______________ System in which wages are paid on the basis of the time spent on the job irrespective
of the amount of work done.
A. Piece wage
B. Balance wage
C. Time wage
D. Basic wage
ANSWER: C
84. In Piece wage system, greater is the number of pieces produced by a worker, ______________ is his
remuneration.
A. higher
B. lower
C. medium
D. less
ANSWER: A
85. Balance method of remuneration is a combination of time and ___________ wage systems.
A. piece
B. . balanced
C. . higher
D. lower
ANSWER: A
86. ___________ wage is that wage which is sufficient to cover the bare physical needs of a worker and
his family.
A. Basic
B. Minimum
C. Nominal
D. Fair
ANSWER: B
87. The minimum wages Act was implemented in the year ----------------.
A. 1942
B. 1943
C. 1946
D. 1948
ANSWER: D
88. __________ wage is the wage that provides, in addition to the necessities of life, certain amenities
considered necessary for the well being of the worker in a particular society.
A. Living
B. Basic
C. Minimum
D. Fair
ANSWER: A
89. TheFactories Act was framed and given by the government during the year ________.
A. 1946.
B. 1947.
C. 1958.
D. 1949.
ANSWER: B
90. Payment of Bonus Act was provided during the year _____________.
A. 1962.
B. 1961.
C. 1965.
D. 1970.
ANSWER: C
91. ____________ means permanent termination of an employee service for economic reasons.
A. Retrenchment
B. Dismissal
C. Lay off
D. Retirement
ANSWER: A
92. ______ refers to the rate of change in the workforce of an enterprise during a given time period.
A. Layoff
B. Labour turnover
C. Absenteeism
D. Counselling
ANSWER: B
93. Inadequate ventilation, improper lighting affects health and _____________ of employees.
A. Efficiency
B. Control
C. Preventive
D. Curative
ANSWER: A
94. Every industrial establishment should formulate and implement a positive policy and programme to
maintain good health of its _________.

A. employees
B. employers
C. trade union
D. leaders
ANSWER: A
95. Fencing of Machinery is one of the safety provisions under the _____________ Act.
A. wages
B. factories
C. ESI
D. PF
ANSWER: B
96. ______________ means the efforts to make life worth living for workmen.
A. Labour Welfare
B. Safety measure
C. Health measure
D. Production
ANSWER: A
97. ____________ is a measure of ensuring social justice.

A. Social security
B. Welfare security
C. Health security
D. Safety measures
ANSWER: A
98. Employee welfare is in the interest of the employee, ___________ and the society as a whole.
A. employee
B. employer
C. manager
D. CEO
ANSWER: B
99. Financial incentives are also known as __________________.

A. profit
B. wage incentives
C. maker incentive
D. loss incentive
ANSWER: B
100. Employee ______________ improves the morale and loyalty of workers by making them happy and
satisfied.
A. health
B. safety
C. welfare
D. food
ANSWER: C
101. _____________ is the welfare services provided within the establishment.

A. Intramural
B. Extramural
C. Recreation
D. Transportation
ANSWER: A
102. Housing accommodation is considered as ________ welfare services.

A. Intramural
B. Extramural
C. Recreation
D. Transportation
ANSWER: B
103. Appointment of a welfare officer wherever more than _____________ workers are employed.
A. . 140
B. 250
C. 100
D. 150
ANSWER: D
104. According to contract labour act, a canteen in every establishment employing ___________ or more
workers is a must.
A. 150
B. 100
C. 250
D. 200
ANSWER: A
105. Sickness benefit involves payment for maximum period of __________ days per year to the sick
workers.
A. 90
B. 91
C. 100
D. 365
ANSWER: B
106. According to Factories Act, every factory shall be kept clean and free from ___________ arising
from any drain, privy or other nuisance.
A. effluvia.
B. dust
C. air
D. wind
ANSWER: A
107. __________ means physical tiredness due to continuous work for a certain period.
A. Mental fatigue
B. Nervous fatigue
C. Muscular fatigue
D. Warm fatigue
ANSWER: B
108. ___________ means lack of interest in the task and finds difficult to concentrate on the job.
A. Monotony
B. Boredom
C. Fatigue
D. Indifference
ANSWER: B
109. Fatigue _______________ output.

A. increases
B. decreases
C. minimizes
D. nullifies
ANSWER: B
110. An interview of every employee who quit the organization can reveal employee ___________.
A. happiness
B. grievances
C. effort
D. attitude
ANSWER: B
111. _____________ boxes in which employees drop their anonymous complaints.

A. Grievance
B. Grape
C. Gripe
D. General
ANSWER: A
112. __________ policy implies a general invitation to the employees to informally drop in the managers
room any time and talk over their grievances.
A. Outdoor
B. Open door
C. Closed door
D. Window
ANSWER: B
113. Inbasket exercise is an ________________ method of training.

A. two
B. free
C. off the job
D. on the job
ANSWER: C
114. ___________ means discontent in connection with ones employment.

A. Work
B. Training
C. Grievance
D. Satisfaction
ANSWER: C
115. _____________ approach to industrial relations is based on principles of truth and non violence.
A. Giri
B. Gandhian
C. Sociological
D. Human relation
ANSWER: B
116. Industrial relations refer to ___________ relationship between the parties involved directly in
industry.
A. partial
B. collective
C. full
D. little
ANSWER: B
117. Industrial ___________ take forms of strike, lockout etc.

A. Relation
B. Policies
C. Disputes
D. Tribunals
ANSWER: C
118. A ____________ union is a voluntary and continuing association of employees to protect & promote
their interests.
A. trade
B. craft
C. central
D. officer
ANSWER: A
119. Trade Union protects workers against exploitation and __________ by the capitalists.
A. victimisation
B. payment
C. deception
D. continuation
ANSWER: A
120. ______________ Union is an organization where workers employed in a particular trade or

occupation.
A. Craft
B. Mini
C. Workers
D. Occupation
ANSWER: A
121. Industrial unions are _____________ in nature because they consist of all types of workers in an
industry.
A. horizontal
B. downward
C. vertical
D. upward
ANSWER: C
122. A registered trade union has a right to maintain general _________ and spend for certain specified
purposes.
A. rule
B. funds
C. right
D. property
ANSWER: B
123. Trade Union movement in India is more than __________ old.

A. a century
B. fifty years
C. twenty years
D. two years
ANSWER: A
124. __________ involves discussion and negotiation between two groups as to the terms and conditions
of employment.
A. Attitudinal structuring
B. Integrative bargaining
C. Distinctive bargaining
D. Collective bargaining
ANSWER: D
125. ___________ involves haggling over the distribution of surplus.

B. Integrative bargaining
C. Distinctive bargaining
D. Collective bargaining
ANSWER: C
126. ______________ bargaining is a type of man moving to achieve consensus with the workers and
management.
B. Intra organizational
C. Integrative
D. Distributive
ANSWER: B
127. ______________ involves shaping and reshaping some attitudes between labour and Management.
B. Intra organizational bar gaining
C. Integrative bargaining
D. Distinctive bargaining
ANSWER: A
128. The objective of collective bargaining is to maintain ____________ relation between employer and
the employees.
A. strong
B. cordial
C. avoiding
D. difference in
ANSWER: B
129. Trade Unions must be ______ and strong enough to honour the collective bargaining agreement.
A. strong
B. feeble
C. stable
D. mild
ANSWER: C
130. Both employers and union leaders should bargain in a spirit of ___________ and reciprocity.
A. compromise
B. enmity
C. hatred
D. freedom
ANSWER: A
131. Focus distribution is one of the techniques used in performance ____________.

A. appraisal
B. accounting
C. absenting
D. servicing
ANSWER: A
132. Workers participation in management is interpreted by employers as the ______________ prior to

decision making.
A. joint consultation
B. collective bargaining
C. union
D. trade union
ANSWER: A
133. ___________________ interventions method where employee attitudes are solicited using a
questionnaire.
A. one
B. Survey finish
C. Surveyfoot
D. Survey feedback
ANSWER: D
134. Workers participation in management helps to reduce industrial disputes and to improve workers
___________.
A. loyalty
B. grievance
C. problems
D. termination
ANSWER: A
135. In 1993 _____________ brought out the suggestion process.

A. Director
B. Enterprise
C. Joint management
D. Workers.
ANSWER: C
136. ___________ is a popular form of labour participation in Management.

A. Co-partnership
B. Work directors
C. Joint consultation
D. Management councils
ANSWER: C
137. Works committee deal with matters of day to day functioning at the _________ floor level.
A. plant
B. shop
C. industry
D. labour
ANSWER: B
138. Joint Management councils were set up in the year ___________

A. 1956
B. 1957
C. 1958
D. 1959
ANSWER: C
139. JMC is to be consulted by management before introducing _________ in the modes of production
and production schedule.
A. peace
B. powers
C. change
D. models
ANSWER: C
140. A joint council shall function for a period of ___________ years.

A. 1
B. 2
C. 3
D. 4
ANSWER: B
141. __________ means employees participation in the share capital of their own company.
A. Motivation
B. Performance
C. Loyalty
D. Co-partrnership
ANSWER: D
142. Morale is ____________.

A. intangible
B. tangible
C. law
D. life
ANSWER: A
143. High morale is essential for ____________ performance.

A. bad
B. low
C. effective
D. limited
ANSWER: C
144. Job ____________ provides recognition, growth and responsibility.

A. enlargement
B. involvement
C. enrichment
D. integration
ANSWER: C
145. ____________ is the end feeling of a person after performing a task.

A. Job enrichment
B. Job enlargement
C. Job satisfaction
D. Job description
ANSWER: C
146. Job satisfaction was brought to limelight by __________.

A. Flipp
B. Hoppock
C. Jayol
D. Stephen
ANSWER: B
147. The various factors influencing job satisfaction are personal and _________.
A. social
B. environmental
C. cultural
D. political
ANSWER: B
148. All other things being equal, higher pay and better opportunities for promotion lead to higher job
___________.
A. dissatisfaction
B. satisfaction
C. enrichment
D. enlargement
ANSWER: B
149. A Trade union is otherwise called _________________.

A. craft union.
B. economical union.
C. cultural union.
D. environmental union
ANSWER: A
150. Job Satisfaction is an integral component of organizational _________.

A. structure
B. wealth
C. health
D. culture
ANSWER: C
Staff Name
Dr.Deepa,S.

Dr.G.R.Damodaran College of Science

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Dr.G.R.Damodaran College of Science

2. __________ resources can be used as a means for developing competitive advantages.

3. HRM is a concerned with __________ .

4. HRM is a __________ process.

6. _________ is the conscious determination of future course of action.

7. Recruitment is one of the HR __________ function.

8. A manager should have a high level of __________ stability.

11. HR policies are formulated in context of __________ objectives.

15. __________ is a technique for forecasting HR needs.

16. Econometric model is the science of __________ measurement.

20. Job analysis is a formal and detailed study of __________.

21. __________ implies jobs of a similar nature.

23. Job analysis is the outcome of Job description and __________.

24. Job specification is otherwise called as __________ specification.

25. Job description is helpful in __________ grading and classification.

33. __________ tests measure the overall intellectual capacity of a person.

37. __________ interview is conducted by a group of interviewers.

43. ---------- method of job evaluation is otherwise called classification method

45. Training helps to improve and give higher __________.

46. Frequency of __________ can be reduced by training the people.

49. Task analysis is otherwise called as __________ analysis.

50. The popular form of on the job training is __________.

52. In vestibule training __________ trainers are employed.

55. Retraining is necessary due to changes in jobs, __________ and environment.

67. A __________ report is a report prepared by the employees immediate supervissor.

72. BARS is __________ scale.

76. Job evaluation helps to __________ wage inequities

78. The primary part of pay package is ______________.

79. Dearness allowance is paid as a percentage of ______________.

80. TA is called as transport allowance or ______________ allowance.

81. Fringe benefits are otherwise called as ___________.

maintain good health of its _________.

97. ____________ is a measure of ensuring social justice.

99. Financial incentives are also known as __________________.

101. _____________ is the welfare services provided within the establishment.

102. Housing accommodation is considered as ________ welfare services.

109. Fatigue _______________ output.

111. _____________ boxes in which employees drop their anonymous complaints.

113. Inbasket exercise is an ________________ method of training.

114. ___________ means discontent in connection with ones employment.

117. Industrial ___________ take forms of strike, lockout etc.

120. ______________ Union is an organization where workers employed in a particular trade or

123. Trade Union movement in India is more than __________ old.

125. ___________ involves haggling over the distribution of surplus.

131. Focus distribution is one of the techniques used in performance ____________.

132. Workers participation in management is interpreted by employers as the ______________ prior to

135. In 1993 _____________ brought out the suggestion process.

136. ___________ is a popular form of labour participation in Management.

138. Joint Management councils were set up in the year ___________

140. A joint council shall function for a period of ___________ years.

142. Morale is ____________.

143. High morale is essential for ____________ performance.

144. Job ____________ provides recognition, growth and responsibility.

145. ____________ is the end feeling of a person after performing a task.

146. Job satisfaction was brought to limelight by __________.

149. A Trade union is otherwise called _________________.

150. Job Satisfaction is an integral component of organizational _________.

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