Dear Respondent,

I am Bishal Bhandari, currently doing my Masters of Business Management (MBM) from Shanker Dev
Campus (Tribhuvan University). This questionnaire is a part of research on the topic 'Impact of
Employee Empowerment on Job Satisfaction with in Nepalese Commercial Banks' for the
partial fulfillment of the Master degree. The information collected from the survey will be used to analyze
the relationship between dependent and independent variables to fulfill the objective of the research.

I would like to request you to provide your opinion on the given statements. Your contribution would be
instrumental in this study. Thank you very much for your contribution.

Section A: Personal Information

Please indicate your response on the following statements by putting a tick mark ( )
in the box.

1. Your Gender:

Female Male
Others

2. Academic Qualification

SLC +2

Bachelor Master or Above

3. Position:

Junior Assistant Senior Assistant

Supervisor Junior Officer Senior Officer or Above

4. Types of Bank

Private Joint Venture

Government

5. Monthly Income (include all TADA and benefits

Less than Rs.40000 Rs.40000-60000

Rs.60000-80000 Rs 80000 above

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Section B: Employee Empowerment

Code 1. Autonomy Strongly Disagree Neutral Agree Strongly

Disagree Agree
AT1 My organization inspires
Creativity and Innovation.
AT 2 The job gives me
considerable opportunity for
independence and freedom in
executing my duties.

AT 3 The job gives me a chance to

use my personal intuition and
judgment in carrying out the
work.
AT4 I have the freedom to act
suddenly in my job for
meeting customer
expectation.

AT5 I am allowed to work from

home during time pressure.

Code 2. Decision-Making Strongly Disagree Neutral Agree Strongly

Disagree Agree
DM1 Managers consult with
employees before making
vital decisions that will affect
employees.

DM2 Employees participated in

policy and strategy
formulation.

DM3 Conflict is solved through the

interaction with employees.
DM4 Employees representative are
involved in Decision Making.

DM5. Manager delegated decision

making authority to his/her sub
ordinates.
Code 3. Information Strongly Disagree Neutral Agree Strongly
Disagree Agree

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IT1 All information is easily
accessed by all relevant
employees.
IT2 My organization encourages
feedback from the
employees.

IT3 Exchange of ideas among all

staff is our organizational
culture.
IT4 Supervisors provide
employees with constructive
suggestions to improve their
job performance.
IT5 Information from the
management is well
disseminated to all relevant
employees.
Code 4. Compensation Strongly Disagree Neutral Agree Strongly
Disagree Agree
CS1 Bank distributes bonus to all
employees as per the current
legal provision.

CS2 My bank makes the job more

interesting and challenging to
inspire employees.
CS3 Provision of retirement and
pension schemes in my bank.

CS4 Rewards in my work unit is

based on performance
evaluation.

CS5 My salary allows me take

care of my basic needs
(Food, Clothes, Shelter,
Health, Entertainment,
Education and Support
family).

Code 5. Training Strongly Disagree Neutral Agree Strongly

Disagree Agree

TG1 My bank organizes training

from time to time to make

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 employees updated.

TG2 Participants are selected by

evaluating training needs.

TG3 Training really enhances

required skills and
knowledge of employees.

TG4 Training helps me to

determine my career goal.

TG5 My bank has allotted enough

fund for training.

Section- C Job Satisfaction

Code Job Satisfaction Strongly Disagree Neutral Agree Strongly
Disagree Agree
JS1 My coworkers and I work well
together.

JS2 I have opportunity to perform

the work according to my
capacity.
JS3 We have good relation with
superiors.

JS4 I am satisfied with the working

condition of this bank.

JS5 I am satisfied with the

opportunities for career
advancement in this bank.

THANK YOU!!!