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Real+Estate+Investor+Magazine+South+Africa+June +july+2020 PDF
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CONTENTS
TRENDING
03 Editorial View
JUNE/JULY 2020 #124
EDITORIAL
OFFSHORE DIGIMAG
14 CYBERSECURITY
19600 VIEWS
44 United Kingdom
WEALTH
46 Property Portfolio Structuring
48 Retirement Villages & Covid
CONTACT US
50 Inspiration
20 VIRTUAL
TRANSACTIONS
“
rate (and mortgage lending rate) to 7.25% for the first time since
1966. Secondly, we have seen a spike in the adoption of technology “There will be interruptions, and I don’t
and increased digitalisation by the market resulting in remote know when they will occur, and I don’t
know how deep they will occur, I do
know they will occur from time to time,
and I also know that we’ll come out
better on the other end”
Affordable Student
Accommodation Investors
A
“That’s a really good question! A lot of landlords had However, the most important thing you can do as a
quite a shock when the lockdown was announced, and landlord is, of course, to list your property on marketplaces
many of them saw the majority, if not all, of their tenants including DigsConnect.com! it is important that as
cancelling leases pretty much overnight. It was a scary student accommodation service providers to constantly
time for a lot of people, and we still don’t have the full communicate with students across South Africa so that
picture of the extent of devastation this has caused. we stay front of mind with them for when it comes to
DigsConnect conducted a survey to gather some data on looking for accommodation again.
what happened, and you can read the survey results here.
We also need to expand and broaden our operations
During Blade Nzimande’s speech, he announced the in the next few weeks to include a bigger segment of
phased reopening of student housing in Level 3, which the market. It is another way of maximising business
started on 1 June 2020. With 33% of students (final years, development in the affordable student accommodation
clinical and lab students) allowed to return to campus, industry.
their res’s, and private accommodation. On Level 2, 66%
of students return to campus and on Level 1, 100% of
students return to campus. So that’s a good sign.
Lockdown Restrictions in
the Property Sector
INA BURGER
Associate at Watson Attorneys
AD
uring level five of the lockdown you would You are however required to obtain a permit from your
have been unable to move. Here is a break- nearest police station in order to be able to move. It is
down of how the restrictions have been eased therefore a good idea to phone them and inquire about
during the various lockdown levels. the steps surrounding obtaining such a permit. If you
need to move across provincial borders it’s best to ask at
As the lockdown levels are starting to relax and the police station whether that is currently allowed as this
economic activity restarts, you are able to move. During will be dependent on the current level of lockdown.
level four there were strict conditions under which you
were able to move and a timeframe in which you were Persons who are victims of domestic violence are
allowed to move. Later regulations however did away allowed to relocate. Businesses are also allowed to move
with the time period and loosened the conditions under premises. It is advisable when contacting your moving
which you are allowed to move. These conditions include company for arrangements regarding your move that
having a new lease agreement that was entered into you confirm that they have the necessary permits in place
before lockdown or that transfer of your property took to operate on the day of your move.
place before/ during lockdown.
AT
enants are required to pay their rental during
lockdown in accordance with their lease agree- If the above is however not the case and you cannot
ment. And you remain entitled to your rental / or are unwilling to wait for rental payments or the
for this time and as long as the tenant remains in the
tenant has been in arrears for some time before the
property.
international pandemic, you should take immediate
action to limit your damages. This would include sending
If you are in a fortunate position to not need your
out a letter of demand for the arrears, proceeding with
rental to survive and the default in payment is only a
the obtaining of an eviction order or summons for the
recent occurrence, it may be in your best interest to
arrears. These actions however take time and especially
renegotiate your lease with your tenant. It could very
during these times can take even longer. Not all courts
well be that they are just currently experiencing a
are currently issuing new processes and it is therefore
cashflow problem. Good tenants are worth their weight
best to have your documents drafted, signed and ready
in gold and delaying, reducing or extending your rental
for when courts start accepting new documentation. It is
terms may be in your favour in the long run, especially if
advisable to start the process as soon as possible.
you are unsure when you’ll be able to get a new tenant.
You must however be very specific when renegotiating
the terms of your lease agreement to avoid disputes
with your tenant at a later stage.
The duo behind the major real estate and property player,
Quoin Online, Wayne van der Vent and Karen Miller, have
needed to constantly reinforce the importance of technology
within the sector. As many businesses scramble to become
tech savvy during social-distancing, Quoin Online are leaders
of the industry with their innovative online transactional
tech solutions.
J
ust when you think you have seen it all and found your
groove, things change and it’s time to move from your WAYNE VAN DER VENT
comfort zone. The current Covid-19 pandemic is an ex-
ample. While I’ve been in the industry for almost thirty years, Position: CEO & Co-Founder
and have managed my way through many changes, this
current time presents a completely new frame ofreference, Company: Quoin Online
and opportunity to further test our ability to find creative
solutions. Years company has operated: 5
”Quoin Online’s Wayne van der Vent, entered the property Age: 55
industry in the 1990s as anin-house legal counsel at Monex
Development. It was the first of his many other interventions Marital Status/Family: Married, 3 children
and projects in the property sector, as his involvement in the
industry was a case of being “in the right place at the right Books currently reading:
time,” as he puts it. With lockdown, everything & anything
“The office sector may need to look at more flexible leasing Providing structural strength and permanence to the walls
arrangements, not only offering space but services. It may be of the digital life of the property sector, Quoin Online’s vision is
necessary for landlords to adopt the same methodologies as to provide quality, innovative tech solutions to the commercial
the shared office operators. Here again technology can play property industry. “We are not developing a product, we are
an important role. Using the Quoin Online rental platform will developing a system which solves a problem.”
allow landlords to manage multiple flexible leasing options
seamlessly. All these areas will harness technology to enhance
product offerings in a more efficient, streamlined, and cost- SOURCE Quoin Online
effective manner.”
Investment Tips
1. Don’t rush. Determine what your needs are and what you wish to acquire.
2. Don’t make long term decisions, like buying or selling, based on short term conditions.
3. Turn a crisis into an opportunity.
4. In times of economic uncertainty people head for the safety, security and solidity of bricks
and mortar.
5. Location is not everything. Choose the sectors.
6. Learn how to build a diversified portfolio. Diversification can help mitigate the inherent risk of
investing.
7. No longer only selling a space - selling a product. Product offering is important to attract
clients.
8. Invest into new technology - do not buy a product, buy a solution to a problem you have
9. Before investing in something, invest in time to understand it.
10. Invest first and spend what’s left. Don’t spend first and invest what’s left
Perfect storm
for real estate buyers
Property emerges under Level 3
to best buyers’ market
SIDIMA MFEKU
“If you are still purchased a R1 million property at 10%, i.e. before the rate
cuts, your gross monthly income requirement was at around
R33 000 per month. It has now reduced by over R5 000, a
wondering when significant benefit for buyers to take advantage of the interest
savings and transfer duty exemption.
the best time While it is difficult to predict how the market may play out
in the coming months, Seeff says that right now, the market is
to buy is, especially favourable for the low to mid-market range to R1.5
million (R3 million in some areas) where we are seeing the bulk
this is it.”
of activity. Buyers who are financially able to buy now have
more property to choose from as stock levels are higher than
what they have been for some time.
advisors will be quick to encourage buyers to take up an offer, property prices tend to go down during recessions; and that
but the low interest rates will not last forever. “It is vital that interest rates also tend to be lower, which makes bank finance
buyers take their affordability levels into consideration and more affordable.”
budget for future interest rate hikes,” explains Smee.
And finally, he says, you will set yourself up for decent capital
growth in the longer-term. “For example, many investors who
Property Projections had the courage and foresight to buy property straight after
the 2007/ 09 financial crash have seen the value of those
When looking to the future of residential property, Smee properties increase by more than 50% over the past 10 years.”
says that various factors need to be considered, these include
price, type, demographic, location and local economy - “These days, with technology making it possible for many
ignoring pockets of excellence. more people to work from home full-time, there is also rising
demand for rental homes in country towns, where property
He notes that the decline in housing prices will also be purchase prices also tend to be much lower than in the cities.”
affected by critical factors such as the length of the lockdown,
the extent to which industries are limited in their operations For those who don’t have the cash to buy an investment
and the amount of relief provided. property outright, he says, there are many options for pooling
their resources with others who are interested in doing so, or
obtaining bank finance. “Crowdfunding is the most modern
“Many investors method of raising cash, but South Africans may be more
familiar and comfortable with a ‘stokvel’ set up with people
who had the courage they know and trust, and our banks are also used to assisting
these savings groups.
and foresight to buy “Alternatively, you may wish to invest together with just
a couple of friends or members of your own family, and in
properties.”
property you wish to buy and where, go through the online
listings for these areas to identify the best prospects, contact
the agents involved to arrange viewings, and start negotiating
price.
“In the affordable housing market, we expect to see a 5 to “You should also look out for new developments in your
10% decline. Some areas may be less affected but broadly preferred areas, because there is also no transfer duty on units
speaking, the economy, the affordability of buyers and the purchased directly from a developer, and because you stand
amount of supply will ultimately lead us into an extended to see rapid capital growth by the time an off-plan unit is
buyers’ market.” actually built. In addition, newly-built units come with certain
construction guarantees and generally require much less
Real Estate Investment maintenance for the first five years of ownership.
Astute investors have traditionally turned to real estate in “And whether you decide on a pre-owned or a new
tough times – for several reasons, starting with the fact that the property, you should not delay buying now. Interest rates are
demand for rental homes always increases when consumers already at the lowest levels in almost 50 years, there is plenty
are under financial pressure. of good inventory to choose from at the moment, and rental
demand is set to keep rising as people respond to the fallout of
“This means that if you buy wisely in an area that is well- the Covid-19 pandemic by making changes to their lifestyles as
located and well-priced, your rental property or properties will well as their budgets.”
seldom be vacant and you will have a steady stream of rent
coming in to cover costs,” says Berry Everitt, CEO of the Chas
Everitt International property group.
SOURCES Seeff Property Group, Greeff Christie’s Interna-
“Other reasons to buy when the economy is in trouble tional Real Estate, RE/MAX of Southern Africa, Only Realty,
include the facts that real estate is also a tangible, lower-risk
EPiC South Africa, Chas Everitt International property group
asset like gold; that your acquisition costs will be lower because
Since the enforcement of the Covid-19 lockdown restrictions lead a company to better and more productive decisions.
in South Africa and other parts of the world, sustainable “Technology is enough, but innovation is not, and innovation
economic and business development has been unpredictable always comes during a place of disruption,” says Shawa.
and unfortunate. More so because business operations have
been threatened by the various ways of curbing the spread of He adds: “Given the pandemic, a very heavy and economy
the coronavirus, including social distancing. It has resulted in threatening situation, we need to do things differently. This
some businesses shutting down and some running at a loss. calls for a more efficient and cost friendly way of doing things.
Given the current restrictions, there is more need for digital
There are widespread tech inventions for business owners connection innovation as opposed to the norm. Think about
and real estate investors to take advantage of during these how else an entity can connect to clients and still make them
difficult times. Equally so, there are abundant tech solutions for feel in charge and like they are next to you.”
businesses to utilise either for marketing purposes or for the
internal productivity of their staff. Technology really does run the world. Extreme functionality
of companies without tech innovations is redundant. It is
Innovation exceedingly difficult to find a company who does not have a
social media account, website or online presence. Real Estate
Technology is an enabler of businesses. Technology alone agents and developers have increasingly relied on social
is not efficient; minds and thoughts need to come together media to connect with clients. But this will not be enough. To
for a prosperous use of technology. Something that Mark stimulate business growth there is a need for the diversities
Shawa, Vodacom Tech Cybersecurity Specialist, believes would brought by technology.
FERNDALE | RANDBURG
1 BED R569k
FROM
C O N TA C T U S N O W
082 567 0735
ryan@ryansrealty.co.za
www.thebase.joburg
RESIDENTIAL
18 20 26
Restructure rental Virtual property Conveyancers during
agreements transactions coronavirus
The pandemic has made it near Industries that rely on face-to-face Conveyancers should use the potential
impossible for parties to meet the communication have been heavily downtime under Lockdown to ensure
obligations of their agreements. Many impacted by the Lockdown. The they are well prepared for a post Covid
landlords & tenants will need to amend real estate industry has responded world. There are five windows of
existing agreements going forward. by trying to change its traditional opportunity within the sector.
business model virtually overnight.
Rental arears - further Property sellers - prepare Tips for late paying tenants
decline expected overstocked market The global pandemic has left
The first PayProp Rental Index for The economic fall-out of Covid-19 many in financially challenging
2020 has been released, and with it will be that more property listings positions. Many landlords may
a disturbing statistic. During March will flood the market as many find themselves in a predicament
2020, just over 20% of tenants were property owners will be forced to sell where their tenant is no longer
in arrears, increasing to almost 24% for financial reasons according to the able to pay monthly rent.
in April. Seeff Property Group.
SA Real Estate Investor Magazine JUNE/JULY 2020 17
LEGAL
Five predictions for the market “These types of agreements temporarily suspend the
tenant’s obligation to pay the full rental amount for an agreed
going forward period of time, as well as dictate how these payments are to be
caught up in the future”.
1
Companies or regulation will enforce an employee dis-
tancing protocol which will require a larger office for Specific clauses that are being discussed and rethought
a similar number of employees or the same office for are the “force majeure” and dispute resolution clauses in
less employees. Overflow will look to serviced flexible work- agreements.
space providers to cater to the requirement.
2
Force majeure & impossibility of performance
Corporates will increasingly use flexible workspace to
service their office requirement.
Although there is some misconception around these
types of clauses, generally they aim to ‘excuse’ a party’s
3
non-performance in terms of an agreement, as a result
E-commerce will be a necessity for business going for-
of a circumstances that were not within the reasonable
ward, if you are building a business now that can’t be
contemplation of the parties.
run online. Stop.
4
Typically, either the agreement will specifically include these
Landlords will have to offer flexible lease terms much
types of clauses (however we are seeing that these are rarely
shorter than the standard five-year lease contract. It
worded to cater for the effects of Covid) or one would have to
will come at a premium for the tenant but it will be
look to the common law where the defence of impossibility of
better than the liability of a long-term contract.
performance is relied on.
5
Banks will have to align with landlords factoring in far
“It is important to note that Covid and its effects are
shorter lease terms and the requirement to fund the
undoubtedly now within the contemplation of contracting
CAPEX portion of the relocation.
parties, as such, non-performance due to Covid will more
than likely fall out of scope of these types of clauses in the
“Going forward, we foresee employment contracts being
future, and the parties will now have to specifically regulate
renegotiated based on flexible terms and approximately 70-
their obligations that may be hampered due to Covid in their
80% working from the office at select times, on select days”.
agreements”.
How to Restructure Your Rental “With the uncertainty of how court-based litigation may be
Agreements affected post Covid and lockdown, agreements that contain
alternative dispute resolution mechanisms are being utilised
Many lessons have been learned during these extraordinary more in the event of a dispute arising. It is important to check
times. One that stands out and makes news headlines regularly whether the dispute resolution clause makes provision for
is that of restructuring rental agreements. According to Dean alternative dispute resolution mechanisms such as arbitration,
Wright, Partner from Schindlers Attorneys and Notaries, the adjudication or mediation.”
pandemic has made it near to impossible for parties to meet
their obligations of their agreements, particularly those “Given that these types of dispute resolution mechanisms
relating to the rental of properties. are consent based, parties are still at liberty to agree to follow
them despite not specifically being included in agreements,
Wright says that many landlords and tenants are now however it is suggested that an attorney be consulted to assist
entering into negotiations to amend/supplement existing in the preparation of such agreement.”
agreements. The most common of these are as follows:
In terms of settling disputes, parties are carefully
Deposit utilisation agreements considering their position before embarking on the standard
litigation process to resolve their disputes. “Many are opting
“Here, the tenant agrees that their deposit held by the for mediation (private and court-annexed) or arbitration. By
landlord can be used to cover any rent shortfalls for a certain following these avenues, disputes can be settled without
period of time, and this deposit amount will be replenished by compromising longstanding business relationships.”
the tenant by a certain date”.
Virtual property
transactions
Can a traditional industry really make the move?
G
rant Smee, Managing Director of Only Realty and able to leave their residences to view properties”.
Founder of EPiC South Africa says that the residen- Smee says that the traditional marketing principles will
tial property sector has implemented new measures always apply to the industry and that an online strategy is an
to attempt selling and renting homes digitally. “Tours of interim solution. “Physically viewing a property, meeting a
homes, paperwork and meetings with prospective tenants prospective tenant/ owner and liaising with the current owners
and owners are now being conducted online”. This trend fol- forms a fundamental part of our business. Site inspections are
lows an international movement with 58% of current buyers crucial and virtual tours, although great tools as part of the
in the US market taking part in virtual house tours (National overall Agent offering, puts the new buyer/ tenant and the
Association of Realtors). agent at risk”.
Built on traditional marketing principles, Smee cautions that “While the reduced repo rate is attractive in the current
reinventing the industry poses great threat. “The residential climate, not being able to physically view a property or meet
property market is at level 2 of the country’s risk adjusted a tenant/ owner remains a major stumbling block. Adding to
strategy. The deeds office opened on level 4, although the this, evictions cannot be executed, renovations and valuations
opening of the Cape Town Deeds Office has been delayed, cannot take place, transferring of properties will be delayed
and most of the industry is simply managing properties to stay due to backlogs at the Deeds Office, and in addition to this,
afloat. The market will remain slow if not stagnant until both tenants & homeowners are not able to move during this
Agencies are able to operate again, and buyers/tenants are period,” he adds.
3
Are suppliers correctly verified?
and companies need Was there genuinely an essential service rendered?
Why is this payment only being processed now?
to work together to
Responsible people must use common sense and
accept nothing at face value. “It’s always vital that the supplier’s
banking details are confirmed, as well as the amount to be
Davel says in this climate, even debit notes and credit notes
And although the integration of technology will accelerate should be double-checked for accuracy. “It’s important to
due to the lockdown, it is not the silver bullet that industry understand the reason for each ‘correction’, as well as any other
might hope it to be. The key would be allowing buyers & financial movements, and check it against an applicable source
tenants to once again visit and look around homes they might document, like an invoice.”
5
want to buy”.
How could you support your team
Smee says that the local industry will benefit greatly better?
by learning from and adapting international trends, post Technology provides the tools needed to support the
lockdown to the local sector. “Countries like New Zealand are new remote working structure. Davel says PayProp is
now sitting on zero Covid-19 cases and are looking to reignite designed to be used from anywhere, on any device and with
the residential property market. Gaining insights from around direct integration into the banking system, it keeps principals
the world will prove crucial to rapidly reaccelerating our sector”. up to date with all transactions.
FIVE QUESTIONS FOR ESTATE AGENTS “Employees get live access to real information on the
platform and with PayProp’s indelible audit trail, principals are
PayProp CEO Jan Davel says that due to lockdown, agents able to maintain visibility and control over their workflows,
are not necessarily able to follow their normal processes and including which tasks have been completed and which
protocols, which more often than not include shared hard copy haven’t,” says Davel.
files and printed paperwork. In addition, with teams working
together remotely, the usual office collaboration, including “The likelihood is that estate agents will continue to work
spontaneous information sharing and hallway chats, is harder under these same circumstances for some time yet,” says Davel.
to achieve. “My advice is to find innovative new methods and processes to
oversee operations, which will likely benefit the business in the
A decision maker’s attention is further also split in long run. I expect that many estate agencies will, like us, retain
substantially more directions. “Spouses, children, deliveries and some of the new, lockdown-induced, methods and processes
other factors make it increasingly difficult to be as productive once the lockdown has been lifted.”
or engaged when working from home”. Davel suggests that
estate agents ask themselves the following questions to keep
their ships on course in this uncertain time:
1
Is there sufficient communication
amongst colleagues?
“Without physical proximity, there is far less face-to-
face communication between colleagues, which could
result in far fewer checks and balances if the right tools aren’t
used,” says Davel. Use the tools and processes necessary to
check in as often as needed – as a group and individually – to
keep information flowing.
W
hile the Covid-19 pandemic has seen an uptick in agents to work. “The virtual auction model is ideal for social
businesses adopting digital technology, innovative distancing so we predict growth in the segment.”
property company Bidstream.co.za, South Africa’s
first homegrown developed online property auction web- “The economic maelstrom created by adding pressure
site, had already moved to offer buyers and sellers an addi- from Covid-19 to our already ailing economy means that some
tional property sales channel. commercial properties that wouldn’t have come on market
will now be available, as companies move to sell off non-core
The online auction company was founded by Craig property assets to free up cash. By transacting on BidStream.
Cooper, MD of national commercial property brokerages CRE co.za, property sellers have the ability to reach a far wider
Africa and Warehouse Finder, and has offices in Cape Town, market in a secure and transparent environment. The days
Johannesburg, Durban and Pretoria with a dedicated team of of live auctions are numbered as the market looks for more
more than 40 property professionals. efficient, convenient and secure ways to transact.” Cooper said.
UPDATE YOUR OFFICE SPACE. This newly-built 894sqm office in Moreleta Park, Pretoria is accepting bids
from R10-million, on Bidstream.co.za’s June 17 auction.
All relevant due diligence and Know Your Customer In cases where bidders are unable to get access to the
procedures are completed on both purchasers and sellers. The auction platform, Bidstream.co.za provides a service whereby
timed auctions run on a set date for a number of hours, and a consultant is appointed as the proxy bidder on behalf of the
registered buyers can logon to the Bidstream.co.za to tender buyer. “In these cases, bidders would still have to go through
their bid. Unless otherwise specified the properties will have a the KYC procedures and pay the registration fee or bidding
reserve price that protects the seller from being forced to sell deposit upfront.”
at a much lower price than intended. The entire process is easy,
transparent and secure.
Bidstream.co.za’s next multi-property auction will be
The Bidstream.co.za platform is also able to host private, held on June 17, offering more than 30 properties
or closed, auctions. “This feature allows sellers to have their across residential, commercial, industrial and retail
properties auctioned to select buyers, who are then invited classes. Following this, auctions will be held weekly,
to bid on a property. These bidders would be the only ones on Thursdays.
to have access to participate and view that auction.” Cooper
said this service was useful to companies who were looking to
offload strategic properties to buyers of their choosing. SOURCE Bidstream.co.za
Conveyancers
during Coronavirus
Are you prepared for life after lockdown?
The Coronavirus pandemic and the national lockdown “Recent history and experience have proven that there
continue to place a strain on businesses and the greater is always a rebound after a crisis and property transactions
economy, even as restrictions are eased. Conveyancers can be expected to pick up again after this economic
should use this potential downtime to ensure they are well turmoil. Conveyancers and budding conveyancers should,
prepared for a post-Covid-19 world and can minimise the therefore, use this potential downtime to ensure they are
long-term impact on their operations. well prepared for a post-COVID-19 world and can minimise
the long-term impact on their operations.”
While the current situation may lead to some doors
closing, there are also windows of opportunity for property
professionals over this period acording to Head of Software
“History and experience have
Release Management, Online Training and Facilities and proven that there is always
Infrastructure for LexisNexis South Africa, Peter Raine.
“There will be life after lockdown and we want to support a rebound after a crisis and
professionals to ensure that their long-term survival and
success helps our economy to recover once the lockdown property transactions can be
is over.”
expected to pick up again.”
“There is no denying that this is a dire situation. Globally,
the pandemic has led to a drop in real estate transactions Five windows of opportunity for
due to restrictions on movement and business operations the sector
that have been categorised as non-essential. Locally,
1
a positive step forward is the reopening of the Deeds Get creative
The national lockdown has seen the acceleration of
Office as an essential service under Level 4, which could
certain industry trends and practitioners need to get
see the limited reopening of other role players, such as
creative as they embrace these shifts and evolving working
municipalities.” habits, including operating remotely and making greater
use of online tools and new technology that facilitates
electronic transactions.
3
authenticity.
Invest in yourself
5
Individuals can also use any idle time to invest in
themselves, exploring opportunities for e-learning
Anticipate an upswing
With interest rates presently at historic lows, brick and
during the lockdown. Working individuals keen to increase
mortar assets are an attractive
their skill sets can benefit from online courses.
option and the post-Covid-19 period is going to be an
Entry level secretaries with limited exposure to the field
opportune time to scoop up bargain properties at record
of conveyancing and those new to conveyancing, or
prices, creating a pipeline of opportunities for conveyancers
school leavers with matric qualifications eager to pursue
and other property professionals. Financial institutions
a career in this space, can benefit from the six-week self-
may relax lending criteria and there could be a flood of
paced e-learning course from, A brief introduction to
properties expected to hit the market.
conveyancing in South Africa.
4
SOURCE LexisNexis South Africa
Go digital
There is an opportunity for municipalities to
make greater use of digital platforms to fast track PETER RAINE is the Head of Software Release
the processing of clearance certificates and overcome Management, Online Training and Facilities
administrative hurdles. Options include Lexis Rates and Infrastructure, for LexisNexis South Africa.
Clearance, which facilitates the speedy and efficient LexisNexis South Africa is a leading provider of
turnaround of the critical rates clearance figures and content and technology solutions. Their purpose
certificates issued by the local municipality, through a is to advance the rule of law around the world.
simple and secure online user interface. Publishing laws and enabling access to justice is
at thier core.
As the owner or manager of a residential or commercial Property managers can then pay the municipalities on
property, you are likely keeping numerous balls in the air, all at time without having to chase tenants for money or engage
the same time. From managing the upkeep of the property to in payment disputes. Another advantage of the sub-metering
juggling tenant needs to resolving unexpected problems, the solution is the online portal. Property managers can use the
role is challenging and demanding. Right now, it’s a tenant’s portal to generate reports that offer insights into various
market and property owners and managers need to find ways
meters and can potentially identify a problem before it
of differentiating their offering in a crowded market.
becomes expensive.
“The need for relevant and consistent tenant care has
become incredibly important for the real estate market,” says “The need for relevant and
Michael Franze, Managing Director at Citiq Prepaid. “The need
for reliable consumption data and meter readings is also
consistent tenant care has
increasing as tenants want closer control over their spend and
their environments.”
become incredibly important
for the real estate market.”
This need for richer control over utilities is being driven, in
part, by the move towards energy efficiency and more aware
“With our solution, you’re giving your tenants exceptional
environmental approaches. For commercial property rentals,
experiences when it comes to utility payments and usage,”
green credentials are important for governance and for the
concludes Franze. “People don’t want to have to argue over
business ethos, for residential property it’s an attractive value-
estimated bills or shared costs with other tenants, they just
add in a market.
want things to be easy. This is where we come in – we make life
easy for you, the property manager, so you can make life easy
“Sub-metering is also incredibly useful reducing the admin
for your clients.”
load experienced by property managers,” says Franze. “With
Citiq Prepaid, property managers can relax when it comes
Citiq Prepaid’s sub-metering solutions include both
to utility payment and management because our solution
electricity and water and have been designed to tick two very
ensures that every part of the process is managed for them.
important boxes – simple and easy. Simple to buy, easy to
The tenants control their usage and spend through the
install. Simple to manage, easy to control. With these market-
meters and Citiq Prepaid deposits the funds into the relevant
leading prepaid solutions, property managers can cross one
management account on time.”
thing off their To Do list with confidence.
SOURCE Citiq Prepaid
Unpacking how
colour affects your
state of mind
PALESA RAMAISA
colours affect the outer layer “Teal, a mixture of blue, green and a touch of grey, is
simply a darker shade of turquoise. Both teal and turquoise
of the brain and the entire radiate the peace, calm and tranquility of blue and the
central nervous system, balance and growth of green. Consider using turquoise in
the bedroom to create a sweet feminine feel, while darker
proving they can play a role teal shades add lively sophistication to living rooms and
hallways.”
on your mental state.”
“When you’re in the presence using a dual space like a common area nook or guest room,
neutrals are still the best shades that one can opt for.”
of orange you increase the She adds: “For those craving colour on a budget, adding
pops of colour in a shared space by use of a pillow on your
oxygen supply to the brain, chair, an interesting rug, or candle on your desk will still
provide the colour benefit”
which stimulates mental
Looking for a boost
activity.”
While some find pleasure in colours that wind the mind
down, many are interested in shades that could help
Creating your own green room stimulate the mind or boost creativity. If you are after an
edge, orange is a power colour to be reckoned with. Some
theorists maintain that when you’re in the presence of
The close link between pale soft greens and nature means
orange you increase the oxygen supply to the brain, which
the colour is often perceived as a soothing shade that helps
stimulates mental activity. It’s also thought to encourage
to alleviate stress and aid negative feelings. But green has
sociability, by energising people and lessening their
also been said to promote concentration. Ever wondered
inhibitions.
why TV studios have a ‘green room’, where performers
can retreat to relax before their next appearance? In fact,
“If bold orange walls aren’t your thing, subtle colour
if you take notice, green is a popular colour choice for
is just as successful in creating a stimulating, sociable
spaces where people benefit from mental clarity, such as
environment. You could try soft, earthy hues like nectarine,
conference rooms and classrooms.
coral, orange rose, sunset, rust and saffron. Work them into
a study and you might just give yourself the mental edge,”
Ramaisa recommends that you consider using green in
she concludes.
your home in areas where a calm, focused mind is needed,
like the study.“Perhaps pale sea green walls in your home
34 36 40
Use commercial property Location matters in times of Meet your tenants halfway
to unlock value uncertainty Experts predict a significant
In economically stressful times, Amidst Lockdown & social deterioration in rental tenant
there is a significant opportunity distancing, businesses are forced to payment performance for 2020.
for businesses to enter into a sale push through hypothetical service Landlords should be thinking about
and leaseback agreement. Which and product ceilings. As businesses how they can garner as much
involves selling your property to focus more on understanding goodwill as possible during this
an investor and agreeing to lease it customer behaviour, they are time.
back from them. turning to Location Intelligence.
Good news for tenants RMB shines light on New property sector
looking for flexible space solutions council formed
The market is changing rapidly and RMB’s home HQ in Sandton, is For the first time in the history of
will most likely never be the same shining brightly with the colours the SA real estate sector, a new
for both tenants and landlords. of national unity in a gesture of representative council has been
solidarity. “Solutions need us all.” formed to provide a single voice
for property practitioners.
Surviving Covid-19
Can you use commercial
property to unlock value?
ANDREW JEFFERSON
prices need to be
to investors at this time, they are able to advise you on market
related rental levels and what value to expect to achieve for
your property in this market. They can view all the details,
realistic in order to visuals, and related market and other data regarding your
property, work on the lease agreement with you remotely,
Many leaseback arrangements can contain a Right of First We’ve sold many investments through electronic viewings,
Refusal clause, where the tenant has a first right to purchase videos and photographs. The moment Alert level 4 was
back the property should the investor choose to sell it again at announced, enquiries immediately spiked as the country
a later stage. Another example is an Option to Purchase clause, began gearing up once more for business. Further good news
where the tenant has a predetermined right to purchase the was the announcement that the Deeds Office was permitted
property back from the landlord at a set price and under set to resume activities from 4 May.
conditions either at the end of the lease agreement, or at
another agreed time. These are great mechanisms allowing the The current crisis is almost certain to be putting financial
tenant to focus on their business in the medium term, but with strain on every business. A sale and a leaseback may be the
the long-term goal of once again becoming the owner of the solution to keeping your business running in both the short
property should they so choose. and long term.
Although this level is the most basic of all the levels Retail
outlined in the LI process, it is one of the most important as
Knowing and understanding the current footprint of
the interpretation at this point is largely visual as opposed to
algorithmic. “As an example, through this process we will be a retail network
able to identify where a businesses’ service offering is limited Knowing where existing and potential customers are
given the visual clusters of customers we see in the specific Where a delivery service may be relevant
geographic area,” says Blewett. Validating customer addresses
This process looks at dots on a map and answers the ‘What Telecommunications
is where?’ questions for businesses which is interpreted by · Network planning
Lightstone data experts. By exploring Level 1 of LI, businesses · Understanding potential customers and where
can become more aware of their environments - which have
they are located
been validated through geocoding, mapping and reporting.
· Understanding the characteristics of towns and
Level 2: Insights their growth potential.
If Level 1 answers the question ‘What is where?’ then Level · Understanding which areas are primary areas,
2 asks the question, ‘What does it mean?’. This level of LI pulls and which are potential growth areas.
insights from the data which is where LI really starts to become
‘intelligent’. Level 2 is about understanding success drivers,
Logistics
opportunities, risks and reasons.
· Use LI to discover optimal delivery routes that
“We combine different data sets to create a new set of reduce time spent on the
insights and investigate the correlations to help us uncover road, as well as the environmental impact
data patterns,” explains Blewett. “For example, to help retailers
· Use address validation for revenue enhancement to
understand performance against potential, they will need
the revenues and turnovers of their various sites across their ensure deliveries arrive at the correct address on the
retail networks, combined with these types of data sets to start first attempt
understanding what would indicate why a particular location
is successful.”
SOURCE Lightstone
Dear Office,
all is forgiven
Can I please come back now?
D
avid Seinker, founder and CEO of The Business Ex- working from an office with colleagues provides us with the
change, has written an affectionate ode to the insti- essential mental stimulation that’s very difficult to replicate
tution that is the office. In it he reminisces about all at home.
the things we’re missing about life in the old 9-5, including
some things we didn’t know we liked about it in the first
place. Parents have especially run into trouble during this
period of remote working. Pre-Covid-19, the office was a
place that freed them up to focus solely on their jobs and
It’s been over two months since many of us last stepped
careers. They could be someone other than Michael’s mom
into the office. And while we were all excited about working
or Sophie’s dad. It was a place where the world was theirs
from home, minus the traffic jams and worrying about
without having to wipe jam out of a toddler’s hair, or to have
getting all dressed up for the day, it’s beginning to wear thin
a meeting that isn’t interrupted by a sibling wrangle over
for a lot of us. Home schooling, along with the 24/7 nature
the TV remote. And while I have no doubt that parents miss
of the life-work balance, is taking its toll, and the realisation
their children while they are at work, the office was a sort of
is dawning that getting up every day and going to a place
refuge for many.
where we see people other than those in our immediate
households wasn’t such a bad thing after all.
In addition, many of the best friendships have been
struck between colleagues who share the same space
The demise of the office as we know it is being widely
for eight hours a day. And there is certainly a sense of
predicted, thanks to the impact of Covid-19. But if we’re
camaraderie that’s difficult to do without as you and your
really honest, we would miss it if we could never go back
contemporaries grow and develop together through your
and all those things the office space offers that actually
work experiences. Let’s be honest, the thought of sitting
enrich our daily lives.
in a space with real people who challenge you on the
career front, push you in your job and help spark ideas and
First off, getting to the office, and then heading home at
creativity is more appealing now than it’s ever been before.
the end of a busy day, gives many of us the structure and
the sense of purpose we need to operate optimally. We
I think the truth is that many of us have developed a
definitely didn’t expect to miss the daily grind we were all
newfound respect and love for the office. Yes, that very
so used to, but the unpredictability and disorganisation of
same space we couldn’t wait to get away from every Friday
the lockdown weeks has served up a timely reminder that
return to the office is We have also made hand sanitiser available throughout
our spaces, introduced non-touch temperature checks,
that there are, clearly, provide regular training and information to all staff to stay
up-to-date on Covid-19, and we have reviewed all touch
ways in which we can points within the office with a view to finding alternatives.
We are also tweaking our desk spacing to ensure social
2
tenants will face the reality of not being able to pay their rent. Consider all your options
Landlords, meanwhile, will be looking hard at their cash flow As laid out above, there are a number of ways that tenants
projections and wondering how they will meet repayments to can access relief from their landlord. It’s important,
banks and other lenders. Based on what we are seeing in the however, to know what the impact of each option will be.
markets now, we have some advice for both property owners Simply jumping at a payment holiday, for instance, may come
and their tenants,” says Gary Palmer, CEO of Paragon Lending with some very unattractive long-term consequences. Interest
Solutions. will still be accruing and you could end up with a nasty surprise
in a year’s time. Do the sums before you sign anything.
Landlords - think long-term
3
Communicate clearly
Landlords should be thinking about how they can garner as We are all prone to panic. In times like these, it’s important
much goodwill as possible during this time. A good working to focus on what you can do. If you are in trouble, apply
relationship between owner and tenant has real value, for payment holidays with your bank if you think that is the
especially when times are tough. right thing to do. Contact your creditors and tell them what is
going on. Now is the time to over communicate and manage
expectations.
Options available to Landlords
1 4
Get your house in order
Write-offs Tenants should not just assume that they will be granted
We have a number of clients who are either writing off payment breaks. They should have all the necessary
the full rental for one or two months, or who are allowing documentation at hand when going to their landlord. For
tenants to just pay 50% of the rental for a number of months. those running a small business we recommend you produce
These losses are then reported in their tax returns. your management accounts, show landlords your bank
2
statement and lay out your reasons for requesting a payment
Payment holidays break. It also may be worth doing a credit check on yourself to
The most often referenced assistance has been payment show your credit history of good payment behaviour.
holidays. Most landlords out there are opting to take
this route if a tenant asks for assistance. Property owners are
then capitalising the payment holiday (usually around three
months-worth) into the lease. If you follow this route it’s best to “As the reality of job losses
include addendums into the lease, laying out the details of the
agreement. This could be an extension on the lease period, or a begins to take its toll, many
payback period to catch up the skipped payments.
tenants will face the reality of
3 not being able to
Passing on interest savings
Some property owners are passing on the savings they
have seen as a result of the interest rate cuts. While it’s not
a huge amount, even this small saving will be appreciated by pay their rent.”
tenants and could serve the landlord well in future negotiations
and dealings with their tenants.
4
Use the deposit Transparency and responsibility
One way of giving tenants a break is to allow them
to access their deposit money. If they can’t pay rent The overriding message in this situation for both tenant and
for a couple of months, let them take the break, with the landlord is to behave responsibly.
understanding that they will then forfeit that money from
their deposit when they vacate the premises. This agreement “Unfortunately, we sometimes see that there is not a lot of
should also be recorded in an addendum on the lease contract transparency in how either party is behaving. Landlords are
to cover both parties. often given payment holidays by their banks, but are then not
extending these to their tenants.”
Tenants - play it straight “Tenants, on the other hand are simply refusing to pay the
whole rental amount, including their utilities. This can really
Both commercial and private tenants may feel completely hurt property owners, some of whom still have to pay the utility
at the mercy of this sudden and vicious downturn economy. fees to municipalities, leaving them significantly out of pocket.
However, if they proceed with caution there are certainly some The best way forward is to play nicely, and do what’s best for
steps they could take to protect their future. your longer-term business relationships,” Palmer concludes.
44 46 48
Why invest in cash-positive A to Z of property portfolio Changes in retirement
UK property? structuring villages driven by Covid
Sean Thomson, property investment Buying property in an investment Isolation and social distancing are
coach at Wealth Trek, explains why structure can be overwhelming, challenges facing all of us, but in a care
it’s ideal to invest in the UK property especially for first-time buyers. We’ve environment this has proven even
market right now. summarised the entire series from more challenging. The Quarantainer is
expert Jaco Grobbelaar of Prosperity a partial solution for those isolated in
Enterprises, on property portfolio care homes.
structures.
Property & residency Top ten tips for investing in Asypmtomatic Covid
applications spike property carriers a threat to the
Demand for investment into Demand for investment into elderly
property-linked second passport property-linked second passport As our understanding of the
residency programmes has spiked residency programmes has spiked coronavirus develops, it has
despite the travel restrictions despite the travel restrictions become clear that asymptomatic
brought on by the global Covid-19 brought on by the global Covid-19 carriers could be the biggest
Pandemic. Pandemic. threat when it comes to
containing the virus.
Why invest in
cash-positive UK
property?
Sean Thomson, property investment coach at Wealth Trek,
explains why it’s ideal to invest in the UK property market
right now
A to Z of property
portfolio structuring
5 Things you need to know
JACO GROBBELAAR
W
hen you are building a property portfolio, you will pay tax in their personal capacity. Thanks to the conduit
are building a business, and you want to run your principle, you often pay less income tax or capital gains tax in a
business so that banks and investors take you seri- trust than in any other entity.
ously. When you build your property portfolio in an entity,
you have a separate bank account, and financial statements HOW TRUSTS CAN HELP YOU WITH ESTATE PLANNING
have to be prepared. Steyn Strauss, a director in the Com-
mercial Practice Group of Phatshoane Henney Attorneys Now, if you think structuring is expensive, don’t let death
says: “It is imperative, from an estate planning and wealth catch you off-guard! According to Theoniel McDonald, a
protection point of view, that a trust is the final owner of director at Wealth Associates, trusts remain a valuable estate
your assets.” planning tool.
UNDERSTANDING HOW TAX WORKS WITHIN YOUR Here’s how to do restructuring right:
PROPERTY INVESTMENT LEGAL STRUCTURES
Some of these disadvantages may discourage you, but tax 1. Sell your properties to your structure.
should never hold you back from your investment dreams.
An adequately structured property portfolio is one of the best 2. Transfer your property to your structure as
investment vehicles to use to pay minimal taxes. an “asset for share” transaction.
Your income is your rental income. Your expenses are 3. Use a usufruct to transfer properties to your
the interest portion of your bond payment, levies, rates and structure.
taxes, maintenance (excluding improvements, which should
be capitalised), administration fees and all other relevant
expenses. All these expenses are tax-deductible and can be
deducted from your income to derive your net profit. Your tax
is calculated on this net profit. SOURCE Prosperity Enterprises
One of the most significant advantages of using trusts is the JACO GROBBELAAR is a property investor,
CONDUIT PRINCIPLE. The South African Institute of Chartered structuring specialist and international speaker.
Accountants (SAICA) explains it as follows: “If income accrues He founded Prosperity Enterprises to help equip
to a trust and the trustees award it to one or more beneficiaries individuals in building their property portfolios
in the same year, the income retains its nature in the hands of through education, structuring and support.
the beneficiary.”
SA Real Estate Investor Magazine JUNE/JULY 2020 47
RETIREMENT
Deprivation
leads to innovation
Changes driven in retirement villages by Covid-19
I
solation and social distancing are challenges facing all of Aging affects our senses from taste, smell, vision, and
us. But in a care environment this has proven even more hearing. One would expect that the other senses of touch and
challenging. Nothing beats a hug or a gentle hand on the perception would also be affected. Several studies have shown
arm to acknowledge your presence and to show care and that young (age range 19–31 years) and old (age range 55–84
love. These norms, which we took for granted, have been years) subjects showed different responses to stimuli of the
challenged as a result of Covid and retirement villages and feet and the fleshy part of the thumb of tactile and vibration
healthcare centres will need to come up with creative solu- at both sites and elderly feet were significantly less sensitive
tions to ensure the highest care of their patients. than the young to warm stimuli. However, the response of the
elderly to light touch “are significantly increased”.
A study in 2014 by Dr. Ruth Feldman, a Professor at Bar-Ilan
University, and her colleagues studied the impact of different Science has proven the power of touch from birth right
levels of physical contact on prematurely born infants over a through to aging. Globally, there has been the lament from
10-year period. The results demonstrated that the power of family members of how their loved ones have died without
touch in premature babies was “measurable even 10 years being able to provide a loving touch or a kind word.
after birth”.
T
o unearth a techinical, vocational and higher educa- link between an educated person and the success thereof that
tion institue in Daveyton, Ekurhuleni in Johannesburg individual and that the more educated a person is the more
took two ambitious social entrepreneurs and support informed and better decisions that person makes. So, our role
from a community. Founded initially as a book club in 2015,
is ensuring that youth in townships are educated and also
the institute was transitioned into Rudo Institute by award
winning social entrepreneurs Sarah Madingwana and have access to opportunities of development and resources,”
Kwandile Mhlaba Sikhosana in 2019. The institute capaci- says Sarah.
tates young people between the ages of 17 to 35 years old
who are based in townships. Building a brand, and a name for oneself is a very frustrating
and sometimes exhausting, it is even worse when building
Institute co-founder Sarah Madingwana says “Our primary business portfolios and records for under skilled people in
focus is to capacitate these young people by providing society, people who may have lost hope and the courage to
unlimited Business Development Programs and short courses.” innovate their lives.
“According to our research we found that there is a direct
supportive
leaders, builders of enterprises who will help us provide scaled
solutions to community development and create value for
environment which
their stakeholders and societies at large,” says Madingwana.
Since the establishment of the institute in Johannesburg, “We want to reach every
the Daveyton community has been very receptive of the work
that the institute does showing signs of eagerness, looking for marginalised community
opportunities to get involved in the work of the institute.
across Africa, and be the
template for innovation
The work done by Madingwana and Sikhosana has gone
beyond just giving lessons to the unemployed and under-
and excellence.”
skilled youth in the township. The duo has instilled in their
graduates a sense of intelligence and the ability to apply
theoretical training into practical business scenarios, and they
have work competence as business owners and entrepreneurs
as well as the ability to translate skills into all life situations.
Bigger things are in the pipeline for the co-founders and
stakeholders of Rudo Institute. This includes their hopes of
The work from the institute does not only begin and end at
opening or building a world class higher education institute in
the premises of the institute and the knowledge is not locked
townships, which will meet the people where they are.
with the graduates and the people who conduct the lessons,
but reaches the community as well through the institute’s
“We want to reach every marginalised community across
students.
Africa, and be the template for innovation and excellence.
We therefore invite all stakeholders within the technical,
The graduates “form and strengthen positive bonds with
vocational and higher education sector, corporate funders,
people within the community, they have civic awareness
skills development companies, SETA learnerships, government
and contribution. They have fully developed and understand
policy makers and institutions and youth ecosystem to engage
business plans and are able to practically apply them in the
with the work that we do as well as partner with us to harness
work space,” says Sarah Madingwana.
the township economy,” concludes Madingwane.