Cause

The USB module is not loaded by default on SecurePlatform.

Solution

Mount the USB drive on SecurePlatform, using the following procedure:

Procedure:

Log into SecurePlatform's Standard Mode.

Log into Expert Mode.
Create directory '/mnt/usb' using command mkdir /mnt/usb.
Run modprobe usb-storage to load the USB storage device onto the kernel.
Insert the USB storage device.

Note: This procedure can only be done after sysconfig has been run once. If
sysconfig was not run, or if no product was installed, the USB storage device will
not mount. Nothing will happen when running dmesg.

Run dmesg to give details of devices loaded. Look for the line that starts with:
SCSI device. A typical example would be SCSI device sdb: ... A few lines below that
there will be another line like this: sdb: sdb1. The important thing here is the
sdb1 portion of the output of dmesg. Use the output of dmesg to mount the USB
drive.
Run mount -t vfat /dev/sdb1 /mnt/usb.
To unmount the USB drive run: umount /mnt/usb.
Note: If you are in a directory of /mnt/usb, you will not be able to unmount the
device. Run cd by itself to get you back into your home directory, and then run
umount /mnt/usb.

Referencia:

https://supportcenter.checkpoint.com/supportcenter/portal?
eventSubmit_doGoviewsolutiondetails=&solutionid=sk31657