hybris CEC

Enablement Update
Shashank Jindal
Director, CEC Partner Enablement EMEA MEE

Stockholm, 12th January 2016

For internal SAP and partner use only

Consumers are Changing… and Creating their own Journeys

For internal SAP and partner use only

hybris wiki vs SAP Resources

SAP Jam

SAP Learning Hub

Training and Certification

Shop

Community Network

https://wiki.hybris.com/ https://partneredge.sap.com/ https://partneredge.sap.com/en/partnership/manage/training/learning-hub.html

https://experts.hybris.com/ https://jam4.sapjam.com/ https://training.sap.com http://scn.sap.com
For internal SAP and partner use only
SAP PartnerEdge
Customer Engagement and Commerce
https://partneredge.sap.com/en/solution/cec/about.html

For internal SAP and partner use only

SAP hybris Commerce Suite on PartnerEdge

https://partneredge.sap.com/en/products/hcs/about.html

For internal SAP and partner use only

Other Sources

https://www.custedge.com/ https://psd.sap-ag.de/psd-toolkit/index.html?tool=45
https://www.youtube.com/user/SAPCRMTV http://www.the-future-of-commerce.com/?s=sap
For internal SAP and partner use only
SAP Customer Engagement & Commerce Toolkit
Screenshot: Getting Started

For internal SAP and partner use only

 SAP hybris Commerce
Sell Authorization

3x 1x
Sales Executive Pre-Sales Executive

Hybris Commerce Sell Authorisation

https://partneredge.sap.com/en/products/hcs/about/training.html

Level 1 | Sales Executive Qualification | SAP hybris Commerce Suite

https://partneredge.sap.com/en/library/education/products/cust_mng/hybris/sell/cur/cec_te_lm_l1_cec_sales.html

Level 1 | Presales Consultant Qualification | SAP hybris Commerce Suite

https://partneredge.sap.com/en/library/education/products/cust_mng/hybris/sell/cur/cec_te_lm_l1_cec_presales.html

For internal SAP and partner use only

 SAP hybris Commerce
Support Authorization

2x
Product Support

hybris Commerce Product Support Certification

https://wiki.hybris.com/display/education/hybris+Product+Support+Certification

SAP PCOE Certification

https://partneredge.sap.com/en/partnership/support/pcoe-certi.html

For internal SAP and partner use only

Training, qualifications and certifications required
for VAR-delivered support authorization (PCOE)
ANALYTICS
SAP BUSINESS SOLUTIONS SAP MOBILE HYBRIS
ALL-IN-ONE SAP HANA FROM SAP SOLUTIONS SOLUTIONS
ROLE
MANDATORY

PRODUCT-SPECIFIC 2x 2x 2x 2x 2x
APPLICATION application C_ application application hybris ANYONE
CONSULTANT consultant HANASUP_1 consultant consultant Support @ PARTNER
CERTIFICATION * certification certification certification Certification

SOLUTION
2x
MANAGER
SAP Solution Manager e-learning
E-LEARNING

GENERAL 2 x Q_SUPP_1
SUPPORT
(C_PXSUP_90 or C_BOSUP_90 will still be accepted)
OPERATIONS WEB-
QUALIFICATION SUPPORT
CONSULTANTS

OPTIONAL

PRODUCT-SPECIFIC
ABAP root cause Troubleshooting Troubleshooting
TROUBLESHOOTING
analysis
COURSES
* Each product family supported by the partner must have two people in the organisation that are certified and knowledgeable about these products.
However if one person has certifications in more than one product family, this will also count as meeting requirements.
 SAP CEC Cloud for Sales and Service
Sell Authorization

1 x 1x
Sales Executive Pre-Sales Engineer

Level 1 | Sales Executive Qualification | SAP Cloud for Customer

https://partneredge.sap.com/en/library/education/products/cust_mng/csl/sell/cur/te_lm_l1_c4c_sales.html

Level 1 | Presales Consultant Qualification | SAP Cloud for Customer

https://partneredge.sap.com/en/library/education/products/cust_mng/csl/sell/cur/te_lm_l1_c4c_presales.html

For internal SAP and partner use only

 SAP hybris Marketing
Sell Authorisation (NEW!)

3 x
Sales Executive

SAP CEC Marketing Sell Authorization

https://partneredge.sap.com/en/products/hbm/about/training.html

Level 1 | Sales Executive Qualification | SAP hybris Marketing

https://partneredge.sap.com/en/library/education/products/cust_mng/hyb-m/sell/cec_te_lm_l1_cec_marketing.html

For internal SAP and partner use only

SAP hybris Commerce
Clearly defined learning paths for business roles
Sales Executive Pre-Sales Engineer
1
Sales Skills HY100 Pre-Sales Skills HY100
Development Product Overview Development Product Overview

Pre-sales
Sales Qualification
Qualification
2
Sales Update Sales Update HY200 Functional
Pre-Sales Bootcamps
Sessions webinars Analyst
OR
HY200E Product Update
Func. Analyst Online webinars
3
Functional Analyst
Pre-Sales Workshops
Certification
+
SCN Jam Business Center Idea Place

E-Learning Self-Paced Learning (Virtual) / Classroom training Required for resell authorization

Included in PartnerEdge Fee Trainings In-Class Events Certifications Additional Resource

For internal SAP and partner use only
SAP hybris Commerce
Clearly defined learning paths for technical roles
Solution Consultant Support Specialist
1
HY100 HY400 HY100 HY300
Product Overview Developer Part 1 Product Overview System Admin
OR OR OR
HY100E HY410 HY100E HY300E
Essentials Online Developer Part 2 Essentials Online System Admin Online
2
HY430 HY600 HY400 HY410
Data Hub SAP Integration Developer Part 1 Developer Part 2

HY465 HY412E
Cockpit NG Commerce Frontend Developer
3
hybris Core Developer Hybris Commerce hybris Product Support
Certification Developer Certification Certification
+
hybris Education hybris wiki hybris Education hybris wiki

E-Learning Self-Paced Learning (Virtual) / Classroom training Required for support authorization

Trainings Certifications Additional Resource

For internal SAP and partner use only
SAP hybris Marketing
Clearly defined learning paths for Presales / Sales
T O P I C M AP

0.0 S/4HANA
SAP hybris Marketing

Quick SAP hybris Marketing – SAP hybris Marketing – SAP hybris Marketing –
Orientation Solution Brief Overview Video Messaging & Positioning
S C E N AR I O S

PDF, 10 min Video, 3 min PPT, 20 min

Fully
Competent Hy700E SAP hybris SAP hybris Marketing SAP hybris Marketing
Marketing Essentials Solution Overview Solution Overview
(Product Authorization)
eLearning, 2 hours Curriculum, 1 hour Curriculum, 1 hour

Just
in Time Overview SAP CRM HA100 – SAP HANA
E N AB L E M E N T

Enablement Solution Introduction

eLearning, 12 hrs Virtual 2 days

Stay
Connected SAP hybris Marketing SAP hybris Marketing on CEC Partner JAM PAGE
Partner Wiki PartnerEdge Color Coding
Web Page PartnerEdge Jam Group
Content is available

Content is planned

Other Content

For internal SAP and partner use only

SAP hybris Marketing
Clearly defined learning paths for Consulting
T O P I C M AP

0.0 S/4HANA
SAP hybris Marketing

Quick SAP hybris Marketing – SAP hybris Marketing – SAP hybris Marketing –
Orientation Solution Brief Overview Video Messaging & Positioning
S C E N AR I O S

PDF, 10 min Video, 3 min PPT, 20 min

Fully
Competent HA100 – SAP HANA HA400 – ABAP Programing SAPTEC – SAP NetWeaver
Introduction for SAP HANA Virtual Class Application Server
Fundamentals – Virtual
Virtual, 2 days Virtual, 3 days Class 3 days
Virtual,

HY700E SAP hybris HY710 SAP hybris Marketing SAP hybris Marketing
Marketing Essentials Customizing and Integration Consulting Workshop
E N AB L E M E N T

eLearning, 2 hours Classroom, 3 days Q4 2015 Classroom, 2 days

Just
in Time SAP hybris Marketing: SAP HANA (SPS09) Platform Additional scope dependent Knowledge about system
Learning Map for - Implementation & Modeling knowledge: Data Services, integration (ERP, CRM, C4C
Enablement
Consultants Lumira, Infinite Insight and SLT and Third Party Systems) *
EKT Learning Map, 49 hours Curriculum, 12 days TBD TBD Color Coding
Stay Content is available

Connected SAP hybris Marketing SAP hybris Marketing on CEC Partner JAM PAGE
Content is planned
Partner Wiki PartnerEdge
PartnerEdge Other Content
Web Page Jam Group

For internal SAP and partner use only

SAP Cloud for Customer
Clearly defined learning paths for every role
Sales Specialist Presales Solution Consultant
Level 1 Level 1 Level 1

Discovering C4C10 SAP Cloud for

Introduction & Sales Taking Off in the SAP Solution Taking Off in the SAP
Customers Customer - Project
Readiness 1 Cloud 1 1 Learning Map 1 Cloud 1 2
3 hrs 12 min 5.6 hrs Requirements 17 hrs 10 min 4 days Implementation

OneSAP Sales Solution Learning Effective Taking Off in the SAP Solution Learning
Methodology 1 Map 1 Demonstrations 1 Cloud 1 Map 1
3 hrs 12 min 6.6 hrs 12 min 14.5 hrs

Value Selling Value Selling

3 hrs 1 3 hrs 1

Level 2 Level 2 Level 2

Sales/Presales SAP Cloud For Sales/Presales SAP Sales OnDemand

C4C30 Cloud C4C30 Cloud
Channel Camp Customer Golden Channel Camp Application Studio Implementation Application Studio
2 days (check schedule) 1 varies Demo Scripts 1 2 days (check schedule) 1 3 days 1 Experience 2 3 days

SAP Launch SAP Cloud for C4C50 Cloud For

Implementation Customer Integration
1 Customer Service and
varies Methodology view 4 days with On-Premise view
Social Engagement
Implementation SAP Launch
Experience 2 Implementation
Methodology view
varies

Continuous Education & Additional Skills Continuous Education & Additional Skills Continuous Education & Additional Skills

Business
SCN Jam Idea Place Hybrid Scenarios
1 1 Center 1 1 1

1 2 *
E-Learning Self-Paced Learning (Virtual) / Required for support Followed by Included in Cost involved Requirement is Available online via the
Classroom training authorization Web-Assessment PartnerEdge Fee regionally determined SAPpartner
Learning
For internal SAP and useHub
only
CEC Partner Enablement - JAM
https://jam4.sapjam.com/groups/about_page/QbzikmjAUBXcLUDGNjAIzR

For internal SAP and partner use only

THANK YOU