Hiring It Support: (Part Time Job - 20 Hours Per Week)

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HIRING IT SUPPORT

(Part Time job - 20 Hours per week)

Work place: Vilnius


Position: Freshers - IT Support (Part Time - 20 Hours)
Contract duration: 1 year

Job Description and responsibilities:


• To provide IT support and resolution on all types of incidents and requests reported
to the IT Service Desk from a global customer base. This is done via Phone, Email &
Service Desk software.
• To maintain a high degree of customer services, keeping users updated on progress
with support incidents.
• Use telephone and remote support tools to troubleshoot and resolve user issues.
• To provide navigational and operational help for a wide range of banking processes,
procedures and IT systems.
• To show a flexible approach in providing a wide range of support to multiple
services across the IT Service Desk.
• To support the development and training requirements of new entrants.

Requirements:
- Freshers
- 24/7 support
- Good English speaking skills
- IT Knowledge

Salary:
300–400 Eur before taxes

If you feel interested, please share your CV to vanitha@blackapple-solutions.co.uk


with the contact details so we can reach you out and discuss more about this
opportunity.

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