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  • Olympian Technical Information Bulletin TIB 0062

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    Nacer Zehani
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    The Easygen 3200 generator control unit was experiencing issues with software updates using the toolkit software. Units shipped after August 2010 were affected. Attempts to update the software could lead to an incomplete update leaving the unit non-functional, a freeze before the update started that was resolved by a power cycle, or the bootloader issue remaining. Owners should contact the CPI department with the control unit and genset details to check if the unit was affected.

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    TIB0062-OLY

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    The Easygen 3200 generator control unit was experiencing issues with software updates using the toolkit software. Units shipped after August 2010 were affected. Attempts to update the software could lead to an incomplete update leaving the unit non-functional, a freeze before the update started that was resolved by a power cycle, or the bootloader issue remaining. Owners should contact the CPI department with the control unit and genset details to check if the unit was affected.

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    © All Rights Reserved
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    25 views1 page

    Olympian Technical Information Bulletin TIB 0062

    Uploaded by

    Nacer Zehani
    The Easygen 3200 generator control unit was experiencing issues with software updates using the toolkit software. Units shipped after August 2010 were affected. Attempts to update the software could lead to an incomplete update leaving the unit non-functional, a freeze before the update started that was resolved by a power cycle, or the bootloader issue remaining. Owners should contact the CPI department with the control unit and genset details to check if the unit was affected.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    Olympian

    Technical Information
    Bulletin
    TIB 0062
    18th November 2010

    SUBJECT: Easygen 3200 Software Update Problem

    Description

    The Easygen 3200 cannot be uploaded with the latest revision of software using toolkit
    software. The affected units would have been shipped after August 2010.

    Examples:

    Attempted software update was completed


    • The Boot-loader issue is still existing
    • The same problem can occur again for the next attempt to flash software to the control
    unit

    Attempted software update was incompletely conducted


    • Unit isn’t functional anymore, as a worst case the processor of the unit needs to be
    replaced

    Attempted software update leads to a freeze of the control unit before the update process is
    actually started
    • After cycling the power supply of the control unit, the control unit is fully functional again
    • The same problem can occur again for the next attempt to flash a software to the
    control unit

    Please contact CPI department with the below information to check and see if your Easygen
    Controller is affected by this bulletin.

    Easygen Controller part number


    Revision letter
    Serial Number of Easygen controller
    Genset Serial Number

    For more information contact CPI@cat.com

    Page 1 of 1

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