Stool and urine samples are not received during the evening hours

Absence of some tests like renal function test, liver function test

Some laboratory staffs refuse to come in the wards when they are asked for help

Some laboratory staffs use bad language to their patients / clients

Delays in releasing patient results when nurses come to the laboratory to pick those results that are not
tracked in the GoT HOMIS system X2

Laboratory staff not being available on time when we bring samples from the wards during night shift

Some lab staffs do not respond inquiries from their clients or co-workers x2

Lack of communication between patients and laboratory staffs when results are released out x2

Some results are greatly delayed for no apparent reason