Professional Documents
Culture Documents
Program Release Information
Program Release Information
The newly released program version and download file name is as follows.
[Release version]
* Please install this firmware into MFP only when you use Web Browser Function (LK-101 v3).
A1610Y0-F000-G20-72-300-CHECKSUM-84c9.ZIP
2. What changed
SD A3ER0Y0-0071-G00-07 C0B9
1. Paper will not be fed when there is a paper size mismatch between the one set on the panel and the actual one of main
2. Change of the error message screen which appears when there is a size mismatch between a print job and actual paper.
3. In accordance with marketing area, the setting of auto media size detection of the manual bypass tray is set to Metric /
By the following Engine firmware Dip switch, it can be changed to detect Metric and Inch mixed sizes as same as the
current model.
1. When perform FAX sending by Direct Input, it is able to send to the same address. [PEBJKA12009045]
2. The following symptoms occur if the custom size original is copied with 2-Sided. [PEBJTK13000175]
3. If the large TIFF file is sent by using Scan to SMB, memory overflow does not occur and all page is not sent.
[PEBJOS13000812]
In this firmware, if the large TIFF file is sent by using Scan to SMB, memory overflow occurs.
4. When using Fax Forwording function, the I-FAX job may not be forwarded if I-FAX job is received while the MFP is in sleep
mode. [PEBJTS13001119]
5. OOXML error report is printed when specified docx file is transmitted directry to MFP. [PEBJNG13001377]
6. The Group destination is not imported even if the exported Address data in USB memory is imported. [PEBJNG12006419]
7. If printing the PDF file from USB memory, the following symptoms occur. [PEBJOS13000822]
8. When printing the specific PDF file by direct print, the characters are garbled. [PEBJNG13000921]
9. When using User Authentication, the job is deleted from the blank page because of error if the job that includes the blank
10. When printing the specific PDF file using PS Driver, the characters are garbled. [PEBJNG13001030]
11. When printing to output tray 1 and tray 3 continuously, C-E301 may occur. [PEBJTS13000189]
12. On the MFP with Vendor 2 is installed, the program job is not charged. [PEBJ__1300636419]
13. If the Group destination of the Address Book is touched, Panel lock may occur. [PEBJHK13001117]
15. The screen is not changed even if push the FAX button. [PEBJNG13002196]
16. When many documents are saved in User Box, Panel lock (C-E301) occurs if User Box is opened by thumbnail display.
[PEBJTK1300641640]
17. When the scanned PDF file is sent by using PC-FAX sending, the faulty image occurs at the receiver.
[PEBJTK1300637920]
18. In "Image Repeat>2 Repeat", "Repeat Interval" is set as ON(125.0mm). (Corrected to OFF.) [PEBJNG1300638639]
19. When performing ID&Print, "The document can not be operated" is displayed and the documet may not be able to print
out. [PEBJOS13002248]
20. When using AU-201, C-E301 occurs if log in by using the specific password. [PEBJOS1300651419]
21. IC Card Authentication error occurs if "User Name only" is selected by Login setting for LDAP Authentication.
[RIBJSL1300644172]
22. If the photo document is scanned with 2-Sided from DF-701, Moire may occur on the reverse side. [PEBJTK1300642668]
23. C-E002 may occur if "Yes" is selected in Job Log Settings. [PEBJTS1300647714]
24. The returned value of OpenAPI Message is "True"/"False" (The initial character is upper case character).
[PEBJ__1300646116]
25. The faulty image occurs when PC FAX is sent with resolution of 200x200dpi or 400x400dpi. [PEBJTG1300648218]
26. When the G3 FAX Job is forwarded by SMB, the job may remain forwarding on MFP. [PEBJOS1300653304]
27. On the MFP with SD-511 is installed, the MIB value for "Tri-Fold" is "not available". [RIBJ__1300651435]
28. When the staple of FS-534 is unset by Problem Unit Isolation set, "Now printing"continues to be displayed if preforming the
29. On the MFP with JS-602 is installed, Jam occurs when the exit tray is switched. [PEBJTK1300651426]
30. When receiving FAX job, C-FA14 (detail codes:0x910C) may occur. [PEBJTK13001609]
31. If the following Group destination is selected, C-E301 (detail codes:0xC08D) occurs and MFP hangs up.
[PEBJTH1300656087]
32. If performing Scan sending with Compact PDF, some output colors are not changed as right color. [PEBJTK1300652882]
The parameter for Software Switch No.100 is added from GC1/GD1-65 in this FW.
HEX Assignment 01 : If performing Scan sending with Compact PDF, Color Separator performance is improved. (This
HEX Assignment 02 : If performing Scan sending with Compact PDF, Color Separator performance is improved higher.
If Software Switch No.100 is enabled, Image quality may be diminished by some document.
<Image>
Color Separator performance : [Low] Hex=00 < Hex=01 < Hex=02 [High]
33. If PDF/A Font Data is installed to MFP using firmware Ver.GC5/GD5-70 or later, C-E301 (detail codes:0xC08D) occurs and
34. On the MFP with FK-511 is installed, loud electronic sound may sound (bleep) when the main power switch is turned ON
PEBJOS1300654670, PEBJ__1300654689]
36. A barcode is not printed correctly by MFP in which LK-106 is installed. [PEBUS_13000047]
37. Trouble Code C-FA14 (0x8E15) appears during printing from IC-414 and scanning at the same time. [PEBUS_13000055]
38. The Trouble Code C-FA14/C-FD30 etc. may occur with IC-414. [PEBUS_13000055]
39. The job can not be printed from the Host because MFP does not reply to PJL ECHO command. [PEBUS_1300648063]
41. If OpenAPIExt PullPrint application is FV1.1, Color output button is displayed. [RIBUS_1300651719]
43. When MFP is connected with authentication application, the amount of credit shortage warning screen is displayed even if
the credit is charged from the application after the amount of credit shortage is occurred. [RIBEU_12003397]
44. The main menu buttons are only named with the first characters when installing the localization firmware with Greek and
45. Simplify the register Biometric Authentication information screen and correct the wrong English wordings.
[RIBEU_13000564]
- The unnecessary button is deleted after the Biometric Authentication information is registered and change to "OK" from
"Close".
47. If the specific html file is saved in IWS Server by using IWS Package tool and access it by Web browser, C-E101 occurs.
[PEBEU_12001245]
If using PHS and other protocol, CSRC communication error does not occur.
49. Scan to SMB fails due to the login error if the access permission of shared folder is set as local user account who is not the
Switch No. : 17
50. C-E301 may occur when printing a large print job from PC or BOX with tri-folding every 2 pages of a document.
[PEBAU_12001012]
51. Correct the wrong wording of the E-mail Setting icon name in Scan/Fax screen. (except Japanese) [RIBAU_12001687]
52. The symbols can not be entered by the Panel Keyboard under the following setting. [PEBAU_1300647725]
53. When the life for the developing unit of Cyan or Black is reached, "Imaging unit-DevC" is displayed. This issue occurs
55. German language is displayed even if French is selected on the display language. [RIBF__12003337]
56. The EAN-13 barcode is not printed correctly by MFP in which LK-106 is installed. [PEBF__1300647756]
57. When printing the PDF file from Linux, MFP hangs up. [PEBAT_13000299]
58. When printing the specific PDF file from Linux, the error page is printed out. [PEBAT_13000299]
61. When printing from KMPU V 1.8/ HPUX 11.x, MFP may hang up. [PEBD__13000173]
62. Correct the wrong Germany wordings in Administrator setteings and User settings etc. [RIBD__12002222]
63. When printing the specific PDF file by direct print, PS error occurs and the job is not printed out. [RIBHK_13000078]
64. C-FA14 may occur. Because HDD can not be unmounted when MFP is entered Power Save Mode. [RIBHK_13000066]
65. If the original orientation is changed by the separate scan and performing Scan sending, MFP hangs up.
[PEBNZ_13000270]
67. If you execute Initialization (Network Setting Data) on the Service Mode when External Server Authentication is set as ON,
you cannot login to MFP with External Server Authentication due to the error (Authentication Fail) even if you reset the
68. When printing the specific MS-PowerPoint file using PCL Driver with the following settings, the gradation of the
- offset
70. When printing a job from A/S400, a barcode is not printed correctly. [PEBCZ_1300648235]
71. When printing a file from SAP, a barcode is not printed correctly by MFP in which LK-106 is installed.
[PEBDK_1300648927]
72. Size of scan file as PDF/Compact PDF is different from a designated size. E.g.: A4 209.9 x 296.7mm
Note: A size of Foolscap ("8 1/2 X 13 1/2" or "8 1/4 X 13") is not fixed yet. [RIBES_13000041]
73. FA14 occurs if 317x448 size document is printed with 1200dpi by using PS Driver. [RIBUR_13000353]
74. You can log in by IC card while Login error occurs. [RIDSEU13000570]
75. Correct the wrong Spanish wordings in the Quick Copy screen. [IQDVMT12001426]
76. If the Default Copy setting is changed "Current Setting " from "Factory Default", some settings can not be set to default.
[RIMura13000073]
PEBJKS12008364]
78. If the random user is deleted after User List is imported from PSDA, the overlapped error occurs. [PEBNZ_13000264,
PEBJTK13001503]
79. C-E301 occurs even if an abnormal data is printed from PS Driver. [PEBIT_13000151, PEBAU_1300639963]
When an abnormal data is printed from PS Driver, PS error occurs in this firmware.
80. It can not log in to MFP by the Card on the Enhanced Server authentication.
81. "Replace drum unit" might be displayed (noticed by CSRC) at an incorrect timing. [PEBEU_1300643429,
82. If MFP is connected to the specific Network, Panel lock may occur. [PEBJTH1300670076, PEBUS_1300672527,
83. In a very quiet environment and machine ready status, the buzzing noise that is the operation noise come from the Noise
filter mounted on the Fusing power supply might be pointed out, though the Heater control level adjustment under the
The control of the Heater control level 4 has been changed so as to reduce the buzzing noise more. (C224/284/364, C454)
[PEBUS_12000158, RIACS_12002219]
84. When you copy with the following settings, C-E301 occurs.
85. If PIV Card is pulled out during the login process, you can log in to MFP.
86. If the following procedure is operated by using firmware Ver. GC6/GD6-68 and GC7/GD7-68, the black document saved in
the ID & Print Use Box can not be printed by the Black only user.
3. Select "Reset".
87. When Over 7 documents saved in User Box are selected and saving to the External Memory, "Saving document....." keeps
displaying.
88. When using User Authentication, Panel lock occurs if log out on Job History of send screen while Off-Hook is used.
89. If Color and Black mixed originals are printed after saving in User Box from printer driver, the color select button is
displayed.
90. When HDD is not installed, HDD Lock Password can be entered.
91. When the document is saved in user box using the Preview function, if performing the next scanning after select stop
93. When printing the specific file by direct print, "Deleting document....." keeps displaying if the jon is deleted.
94. When "Overwrite All Data" for HDD is performed, the following marketing Area settings are changed to "Europe".
- Other 1/2/3/4/5
95. The Current Time is delayed for about 1sec. in the following cases.
96. "Please turn main switch off and on."(FA14) may be displayed if the Sleep mode is repeated.
99. If printing the job immediately after returning Sleep Mode, Fusing Motor may not be rotated in high speed.
100. In TX Operation Log, Address information is garbled and log is not ordered in time.
Caution:
If language of the Address Book differs from the panel languages after this firmware is installed, Address information is
garbled.
101. The job can not be printed out because PJL ECHO replies twice.
102. If second authentication for password copy is failed, error sound does not ring.
<Symptom 1>
<Symptom 2>
Place IC card on AU-201 while the MFP is in sleep mode on the enlarge Display Mode.
The Authentication screen of the enlarge Display keeps displaying without log in.
1.The job is canceld immediately after the spesific PPML file is sent by lpr command.
105. If Job List button is selected after the color restricted warning is displayed on Scan/Fax screen, C-E301 occurs.
107. When sending the print job while spooling the job, the job can not be printed out.
108. Correct the following wrong English wordings in the register Biometric Authentication information screen.
Incorrect:
Press [Registar]
Correct:
Authentication was successful
Press [New]
109. If E-mail Address is entered by Direct Input, the following symptoms occur in TX Operation Log.
110. When using Open API External Scan, the Hard Keys may not work.
112. C-FA14 occurs if printing the release held job with Combine.
113. If perform FAX sending and direct print etc. with the large size file, Panel lock (C-E301) may occur.
114. The wrinkled paper may occur if printing the job with punch.
116. On the MFP with Management Device 2 is installed, C-FC24 occurs if the sub Power SW is turned OFF and ON while
sending G3-Fax.
117. When jam occurs in the Dual Scan Document Feeder with 2-Sided mode, C-E301 occurs if the following procedure is
-The number of original less than the reset number of original is set in the Dual Scan Document Feeder and restart.
118. When the main power switch is ON, MFP may reboot repeatedly on InfoPalette screen.
119. When the password input request function is enabled, the Basic screen is displayed even if the following button is selected
- User Settings
- Banner Printing
120. The machine may not enter the sleep mode after displaying the Preview with 2-Sided mode by the Dual Scan Document
Feeder.
121. Image shift may occur if the main power switch is turned ON while the front door of FS-534 is opened.
122. When MFP is entered Low Power mode, the received Fax completed sound does not ring.
124. If the scan job with the following settings is deleted, jam occurs in ADF.
- 200dpi or 300dpi
- Black
125. If User Paper 5 is selected and printing from PS Driver, the data light keeps flashing and the job is never printed.
127. Memory RX User Box can not be accessed from HDD TWAIN.
128. When printing the specific PDF file, PS error page is printed out and "Job Complete" is displayed in Log.
129. If Punch function is useed by Gloss mode, an abnormal noise may occur.
132. On the MFP with ZU-606 is installed, Jam may occur by Gloss mode.
If Serial Number of Vendor in service mode is input, you can use this function.
The double digits for Serial Number of Vendor is used for this function.
- "1" : MFP is rebooted while receiving the job (except in case of MFP is receiving the Fax job and MFP is running.)
*If it is entered except the above number, this function does not work.
If MFP is running the appropriate job, MFP is not rebooted, and then MFP tries to reboot twice after every 30 minute.
1. If the following procedure is operated by using XPS driver, all sheets are printed out as one set though multiple sets of
copies are specified on the printer driver. (This is a problem caused by the application software.)
2. Open "Page Setup..." and printing the job after click "OK" button.
[Workaround]
2. An MS-Excel file that can be printed as one page with 600dpi setting may be printed in 2 pages if the res olution is changed
http://support.microsoft.com/kb/400271/ja
3. If the IPP connection is selected on the Port setting of XPS Driver and the preview function is enabled, the following
-Although the print job is correctly completed, an error job remains in the spooler. The error job will be automatically deleted
afterward.
4. Printing becomes impossible when XPS driver is installed by the following procedure (SMB). (This is a problem caused by
the OS.)
[Workaround]
Perform the following steps, when you install the XPS driver via SMB.
3. Select the [Create a new port] and choose the [Local Port].
5. If the "readme" is opened by the Auto Run in the CD-ROM that is comes with the MFP using IE8 or IE9 then print it by using
XPS preview function, an error message is displayed and it can not be printed.
Please do not open a file from the link of Auto Run and Please open a file directly.
6. When log into the Authentication web site from Web Browser, you can not log in if characters other than one-byte
Only one-byte characters are supported for the Authentication web site from Web Browser.
8. The Print and Delete button which has grayed out on the User Box in PSWC can be pressed.
9. The function of Google and SharePointServer does not work correctly from Web Browser.
The web site (Google and SharePointServer etc.) where contents and a function are always updated is not supported.
* Refer to the Readme.txt file which is included in each driver and application for other functional restrictions.
* Additional memory installation is required when using the following Open API function.
Use USB memory to install. For the details, see the Service Manual.
Conditions for USB memory which can be used for updating the firmware are as follows:
- Securities such as data encryption and password lock shall be released, or the security function shall be turned Off.
- Memory with 1 GB to 2 GB are recommended (One with 4 GB or more may not operate)
- A USB flash memory that appears as multiple drives on a computer cannot be used.
[ROM version]:
You can check the ROM version in service mode, "Firmware Version"
Use USB memory to install. For the details, see the Service Manual.
The following options are required to use the voice guidance function.
Use USB memory to install. For the details, see the Service Manual.
4.5. How to install OCR Dictionary Data for Searchable PDF and PDF/A Font Data
Use USB memory to install. For the details, see the Service Manual.
4.6. How to install Unicode Font Data and OCR Font Data
Install Font Data for LPR using LPR command from the PC.
1. Extract the attached exe file and save "xxxxxx.tar" file to root directory of USB memory.
5. Touch [SET] and press "Start" button to start installing the data.
6. Check that data is normally installed from the message that appears on the control panel.
8. In the Service Mode> Billing Setting> Management Function Choice, select "Card" or "Body" in "Authentication
OpenAPI:
Detail:
Auth 1.0/1.1/2.0/2.1/2.5/3.5/3.6/3.7
PullPrint 1.0/1.1/2.0/2.1/2.5/3.5/3.6
Other A 1.0/3.5
Setup 1.0/1.1/1.2/1.3/2.0/2.1/2.5/3.5/3.6/3.7/3.8
Auth 1.0/1.1/1.5/3.5/3.6/3.7
ScrSvr 1.0/3.5
Launcher 1.0/3.5
* Company names and product names in this document are the registered trademarks for respective companies.