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A Longitudinal Survey of Business School PeterArlow

Graduates' Assessments of Business Ethics Thomas A. Ulrich

ABSTRACT. A longitudinal survey of business graduates misbehavior that has not been prevented by market
over a four-year period revealed stability over time in their forces and government regulation (Lewin, 1983).
assessments of proposals to improve business ethics except Indicative of corporate misbehavior is a recent spate
for significantly greater disapproval of government regula- of cases that have received national media atten-
tion. A comparison of graduates and executivesindicate both tion on this issue, including insider trading, money
favor developing genereal ethical business principles, busi- laundering by large banks, check-kifng, deceptive
ness ethics courses, and codes of ethics, while disapproving
practices by defense contractors, and a renewal of
government regulation and participation by religious leaders
in ethical norms for business. The mean rankings by business overseas bribery. The academic and business com-
graduates over time of factors influencing ethical conduct munities have attempted to address the problem of
show significant declines in school-university training and business ethics.
significant increases for religious training and industry prac- The major thrust by the academic community,
tices. Graduates and executives rank family training as the particularly by business schools, has been the intro-
most important influence and school-university training as duction of business ethics' courses into the business
least important. The authors conclude that a more careful curriculum or integration of this subject into busi-
consideration be given to matching reform proposals and ness and society-type courses. A survey of AACSB
influence factors, and to increasing the depth of change business schools indicated that over 70 percent of the
efforts in individual business ethics. 307 responding schools covered ethics and values in
their curriculum (Buchholz, 1979). One author has
indicated that "business ethics have become a new
Over the last decade, business ethics has received growth industry in academia" (Lewin, 1983, p. 4).
increased attention by both the academic and busi- The business community has also responded with
ness communities as a way of addressing corporate a wide range of proposals. Some of these proposals
are based on prescriptive statements, while others
stem from surveys of practitioners. For example,
Peter Arlow is Associate Professor of Management at Youngstown written policies or codes of conduct, ethics' com-
State University, Youngstown, Ohio 44555, U.S.A., where he mittees of the board of directors, management
teaches MBA and undergraduate management courses. His development and training, disciplining violators,
previous publications have appeared in the Academy of leadership by top management, and use ofa "whisde-
Management Review, Business Horizons, Long-Range blowing" mechanism are among a few of the pro-
Planning, and otherjournals. posals made by various authors (Carroll, 1978;
Thomas A. Ulrich is Professor of Accounting at Loyola College in
Purcell, 1980; Saul, 1981; Weber, 1981).
Maryland. He received his doctorate from Michigan State
Codes of conduct seem to be the most pervasive
University and is a Certified Management Accountant as well
as a Chartered Financial Analyst. Dr. Ulrich has published response used by the corporate community as a way
previously in the Journal of Accountancy, Management to improve business ethics. In the last decade, vir-
Accounting, The Internal Auditor, Journal of Com- tually every major corporation has introduced some
mercial Bank Lending, Bankers Magazine,The Magazine form of written ethics' code (Lewin, 1983). White
of Bank Administration, Journal of Small Business and Montgomery's (1980) survey of chief executive
Management and the AmericanJournal of SmallBusiness. officers in major corporations revealed that almost

Journal of Business Ethics 7 (1988) 295--302.


© 1988 by Kluwer Academic Publishers.
296 PeterArlow and ThomasA. Ulrich

100 percent of the large firms, about 75 percent of by the academic and business communities to fill
the medium-sized companies, and about 50 percent what we regard as a void in the effort to improve
of the smaller firms have a code of conduct. Written business ethics. Another purpose is to ascertain the
codes of ethics are also used by nine out of ten state importance of various factors that influence ethical
governments (Hayes and Gleissner, 1980). conduct as this area is closely related, and the results
In summary, the academic community has re- may provide guidance for directing efforts aimed at
sponded to the problem of business ethics by increas- improvement.
ing business ethics instruction, and the business A particular focus of our study is to determine the
community has responded in a variety of ways but changes that take place over time in the ethical
primarily by introducing codes of ethics. However, attitudes of business graduates concerning reform
very little has been done to assess the effectiveness of proposals and influences on ethical conduct from
any of these efforts. In the academic community, for college career to four years later upon entry into
example, the little empirical research on assessment professional and managerial careers. This would also
has focused on whether business students' ethical serve as an indicator of how they assess business
attitudes or values are favorably influenced by expo- ethics instruction over time as they moved from the
sure to business ethics in the undergraduate business college environment across organizational boun-
curriculum, but these results are mixed (Arlow and daries. A secondary focus of the study was to com-
Ulrich, 1980; Boyd, 1981-82; Martin, 1981--82; pare a practitioner sample of business executives
Stevens, 1984). Other research in this area has from an earlier time with the business graduate
attempted to compare the ethical standards of busi- sample to ascertain if differences existed in the two
ness students and business executives to ascertain if groups' ethical orientations. This comparison was
the future genereation of managers might have made because it was an opportunity to compare two
higher standards than current executives, and the groups that had completed identical questionnaires
results have been negative (Arlow and Ulrich, 1980; and to assess the two viewpoints on business ethics.
Miesing and Preble, 1985; Stephens, 1984). The executives provided a benchmark for compara-
A similar lack of emphasis on assessment exists in tive purposes. We believed this would provide useful
the business community. For example, the use of information, in spite of the potential problems asso-
codes of ethics alone to reduce unethical behavior or ciated with making such a comparison from two
effect ethical behavior has only been discussed by different time periods.
several writers (Bowman, 1981; Hays and Gleissner,
1981; Lewin, 1983). Enforcement is considered a key
•feature to assure that codes are effective (Bowman, Method
1981; Hays and Gleissner, 1981). Until more is
learned about the effectiveness of codes of conduct Samp/es
as a way to improve business ethics, White and
Montgomery (1980) believe that codes will serve The college sample consisted of 120 business seniors
only as "documentary window dressing" (13. 86). enrolled in a business and society course at a four-
On another corporate effort, specifically, corporate year AACSB-accredited business school. A business
policy, Ferrell and Weaver (1978) concluded from ethics' questionnaire (Clark, 1966) was administered
their survey of marketing managers that "respond- (T1) to the entire sample of 120. A second admin-
ents believe that the existence and enforcement of istration (T2) of the questionnaire was conducted
corporate policy does not encourage more ethical four years later, after the students had entered the
conduct than their existing personal beliefs. Actually, job market. Alumni records provided the addresses
it is perceived that the existence and enforcement of of 115 students, who were mailed the questionnaire,
corporate policy sanctions less ethical conduct than and a letter asking their participation with an as-
respondents believe is appropriate" (p. 72). surance of anonymity. One follow-up request was
Our study, then, is an attempt to gain insights made. Five questionnaires were returned as undeliv-
about the effectiveness of some of the proposals to erable, thus reducing the sample to 110, and 73
improve business ethics that have been undertaken usable questionnaires were returned for a response
Graduates'Assessmentsof BusinessEthics 297

rate of 66.4 percent. Comparisons between T 1 and T 2 (n = 15) and middle management (n = 5). Average
were made on the identical sample of 73 respondents length of employment in the current position was
who completed the questionnaire at both time about 18 months. Almost 21 percent of the sample
periods. was female. By category of firm, about 26 percent
The business executives sample consisted of 103 worked for very small firms of 1-100 employees,
executives enrolled in an executive training program about 21 percent were from firms of over 100 to
at UCLA in 1965 (Clark, 1966). The executive 1000 employees, and the remainder worked in larger-
sample completed the same questionnaire as the sized firms of over 1000 employees. The sample was
business graduates. about equally split between those working for a firm
with a written policy on ethics (n = 37) and without
a written policy on ethics (n = 35).
Measures
Clark executivesample. About 97 percent of the Clark
The ethical assessments were made based on a busi- (1966) sample of 103 business executives were in
ness ethics' questionnaire developed by Clark (1966). managerial positions - 43 percent top management,
One subsection of the questionnaire asks respondent 38 percent middle management, and 14 percent
ratings on five proposals to improve business ethics first-line supervisors. The remainder were in profes-
such as the development of industry codes of con- sional positions. Neither the functional area nor size
duct. These are rated on a four point scale from of firm was reported on the executives by Clark
approve to disapprove. The second subsection asks (1966). About 75 percent of the executives were
respondents to rank six factors regarding their im- college graduates with 20 percent holding advanced
portance in influencing ethical conduct in business degrees. The majority of the executives were be-
such as family training and industry practices from tween the ages of 40-49. All were males.
one to six. These data were secured from the busi- A comparison of the samples indicate that the
ness graduates in two time periods, T1 and T 2. The business graduate sample is younger, has a greater
business executives completed the same question- number of professional-technical employees and
naire at a single time period and were reported in first-line supervisors, and has female representation.
Clark (1966). These data also suggest that the business graduate
sample has a greater representation in the marketing
Background information. The business graduate sample and accounting functions, probably work for smaller-
in T 2 w a s asked various questions covering back- sized firms, and have less education, specifically,
ground information such as present position, func- advanced degrees.
tional area, organizational size, and so on. Similar
background information was secured by Clark
(1966). Proposalsto improvebusinessethics

Table I compares the assessments of the business


Results graduate sample over two time periods, and the
Clark execuuve sample regarding the five proposals
Background information to improve business ethics. The data comparisons are
based on the extent of approval-disapproval along a
Businessgraduate sample. Tlle largest group of respon- four point scale, expressed as a percentage of the
dents (about 44 percent) reported their primary sample selecting an alternative; the mean scores on a
functional area as marketing followed by accounting proposal for each group; and, the rank of a proposal
(about 32 percent) with a smaller representation in within each sample subgroup.
the functional areas of finance, personnel, and pro- Wnnenwe examined the longitudinal assessments
duction. The majority of the sample was composed in Table I for the business graduates, we found a
of nonmanagerial, professional-technical employees statistically significant difference only for proposal
(n = 53) with the remainder in first-line supervision four. Business graduates express significantly greater
298 Peter Arlow and Thomas A. Ulrich

disapproval of government regulation after gradua- similar, especially when the comparison is made for
tion than in college, which probably reflects adoption time period T 2. They, then, have similar views con-
of a prevailing business attitude by the graduates. cerning ways to improve business ethics.
Beyond this statistical difference, the business gradu-
ates over the two time periods tend to express the
most approval for the proposals involving introduc- Factors influencing ethical conduct
tion o f business ethics courses, developing some
widely accepted principles of business ethics, and Table II gives the rankings of factors influencing
codes o f conduct. The least approval is expressed for ethical conduct in business by both the business
the proposals involving participation by religious graduates at T 1 and T2, and the Clark executives.
leaders in developing ethical norms for business and Each factor is ranked, a mean ranking is given, and
for government regulation. In general, their assess- the percentages of respondents ranking a factor from
ments are stable over time. one to six are given for each sample.
W h e n the business graduates and business execu- Significant differences occurred within the busi-
fives are compared, both the mean scores and the ness graduate sample between T I and T2 for school
rankings of each of the five proposals are very and university training (rank declines), religious

TABLE I
Opinions on proposals for the improvement of business ethics: business graduates (N = 73) and business executives (N = 103)

Percent approving and disapproving


Rank by
Somewhat Somewhat Mean sample
Approve approve disapprove Disapprove score group
Proposal (1) (2) (3) (4)

1. Develop some widely accepted 61.6 30.1 4.1 4.1 1.51 1


general principles of business 49.3 42.5 5.5 2.7 1.62 2
ethics. 77.9 16.8 2.1 3.2 1.31 1
2. Introduce courses in business 57.5 37.0 1.4 4.1 1.52 2
ethics in business schools. 61.6 28.8 9.6 0.0 1.48 1
60.0 33.7 2.1 4.2 1.51 2
3. Introduce industry codes of 46.6 34.2 15.1 4.1 1.77 3
ethical practices. 54.8 28.8 12.3 4.1 1.66 3
63.9 24.7 5.2 6.2 1.54 3
4. Legislate stronger governmental 4.1 34.2 43.8 17.8 2.75 4
regulation of business.* 6.8 9.6 30.1 53.4 3.30 5
2.1 8.2 14.4 75.3 3.63 5
5. Encourage a more active 5.5 26.0 37.0 31.5 2.95 5
participation of religious leaders 9.6 15.1 34.2 41.1 3.07 4
in developing general ethical 14.1 27.2 20.7 38.0 2.83 4
norms for business.

Note. Scale values for approval-disapproval given in parentheses. Lower mean scores reflect greater approval of proposal.
Percentages are by sample category: T~ and T2 for business graduates, and Clark executives in that order.
* Significant differences between opinions of business graduates in T~ and T2 using a paired t-test; P < 0.001, two-tailed
probability.
Graduates'Assessments of Business Ethics 299

training (rank increases), and practices in industry tion. Executives rank this factor m u c h higher than
(rank increases). the student group probably reflecting the differences
Further examination of Table II reveals several in values toward religion as a function of the time
interesting findings concerning the areas of signif- period difference in the measurements.
icant difference and a comparison of the samples. Industry practices are given a higher rating in
After graduation, business school graduates feel that influencing ethical conduct by business students
school and university training becomes less impor- after graduation which may be the result of the
tant in influencing ethical conduct. While in school, impact of organizational socialization processes.
41 percent selected this factor among their top three About 60 percent of the graduates ranked this factor
choices, but only about 18 percent do so after gradua- among their top three choices. Industry practices
tion. Both business school graduates and the Clark were ranked lower by the Clark executive sample,
executives rank this factor the lowest of the six possibly reflecting the relative weight of religion
factors, and the percentages of those ranking this versus industry practices as graduates and executives
factor from one to six are almost identical. interchange the rankings on these two factors.
Religious training becomes more important after The three remaining factors are ranked the same
graduation but its ranking is still low in fifth posi, by the executive group and the business school

TABLE II
The ranking of factors influencing ethical conduct in business; business students (N = 73) and business executives (N = 103)

Percent of respondents ranking


Mean rank
Factor (group rank) 1 2 3 4 5 6

1. Family training 2.32 (1) 50.7 11.0 11.0 13.7 11.0 2.7
2.65 (1) 40.3 9.7 13.9 19.4 13.9 2.8
1.97 (1) 58 16 6 11 8 1
2. Conduct of superiors 3.07 (3) 16.4 24.7 23.3 12.3 17.8 5.5
2.82 (2) 18.3 33.8 12.7 19.7 14.1 1.4
2.82 (2) 22 19 28 18 12 1
3. Conduct of peers 2.92 (2) 12.3 28.8 26.0 21.9 9.6 1.4
3.34 (4) 11.3 16.9 26.8 25.4 11.3 8.5
4.00 (4) 1 17 22 19 22 19
4. School and university training* 3.97 (5) 5.5 15.1 20.5 15.1 23.3 20.5
4.61 (6) 0 7.0 11.3 22.5 32.4 26.8
4.51 (6) 0 11 11 21 30 27
5. Religious training* 4.85 (6) 1.4 12.3 6.8 9.6 19.2 50.7
4.28 (5) 5.6 21.1 12.7 4.2 12.7 43.7
3.71 (3) 9 25 17 9 16 24
6. Practices in industry* 3.86 (4) 13.7 8.2 12.3 28.8 17.8 19.2
3.26 (3) 25.0 12.5 22.2 8.3 15.3 16.7
4.04 (5) 10 11 16 22 12 29

Note. Figures are shown by sample group in order: T 1and T 2 for business graduates, and business executives. A lower mean rank
indicates greater importance. Executive percents rounded.
* Significant differences between T~ and T 2 o n ranking in business graduate sample using a paired t-test, P ~< 0.01, two-tailed
probabilities.
300 PeterArlow and ThomasA. Ulrich

graduate sample. When we examine the percentage study. These findings may be used as a guide to tailor
of respondents choosing these three factors among and enhance efforts designed to improve ethical
their top three choices and the mean rankings, conduct in business by addressing the major in-
executives assign a lower rating to the conduct of fluences that impact on ethical conduct.
peers, and a higher rating to family training. Also, Finally, the data in Tables I and II for the business
when business graduates are in college, peer conduct graduate sample were further analyzed to determine
is more important than after graduation, which we the impact of written policies, organizational size,
might expect. This shift for the graduates and the academic major, sex, and career fields, but no mean-
one on industry practices are in the expected direc- ingful effect nor conclusions could be reached based
tion before-after-graduation, and these provide on this examination.
evidence of the study's internal validity.
A very important finding of this study is that
Discussion-conclusion
business graduates believe that family training is the
priority factor in ethical conduct. This seems to The results of our study indicate that business gradu-
confirm what has been suggested by Miller and ates assessments of proposals to improve business
Miller (1976), and by Baumhart (1968) in the high- ethics remain stable over time except for a signif-
lights of his findings when he said: icantly higher disapproval of government regulation.
This latter result may be attributed to business
Mthough formal education makes a person more sensi- graduates' adopting a common business viewpoint.
tive and articulate about ethical issues, it influences his When business graduates and business executives
business decisions much less than does the personal
are compared, their assessments of the proposals are
conviction that he should act ethically,which is typically
developed before adolescence, chiefly through parental very similar. Both of the sample groups clearly favor
influences (pp. 4-5). the development of general principles of business
ethics, the introduction of business ethics courses,
We also compared the results for the business and industry codes to improve business ethics. Mso,
graduate sample's ranking of factors that influence both groups are not in favor of government regula-
ethical conduct with those of another group of tion or participation by religious leaders as a way to
executives in Baumhart's (1968) study, and a number improve business ethics.
of similarities were found, although the categories There is less stability over time in the business
are not identical. graduate sample's ranking of the six factors that
The rankings in that study and the present study influence ethical conduct. While family training and
are: the conduct of superiors rank as the top influences,
Baumhartstudy Presentstudy the other factors change over time. Practices in
1. Personal code of 1. Family training industry become significantly more important. This
behavior we would anticipate as part of organizational sociali-
2. Behavior of superiors 2. Conduct of superiors zation and is generally consistent with prior research
3. Formal company 3. Practices in industry about the influence of industry climate on ethical
business practices (Baumhart, 1968; Brenner and
policy
4. Industry ethical 4. Conduct of peers Molander, 1977). Religious training also significantly
climate increases in importance over time. We cannot ac-
5. Behavior of peers 5. Religious training count for this change.
6. School and There is a significant decline in school and uni-
university training versity training from over the two time periods,
making it the least important of the six factors. We
This comparison and that with the Clark execu- will discuss the implications of this result following
tives suggest a strong consistency concerning the an examination of the business executives.
priority attached to factors that influence ethical The business graduates and business executives
conduct in that the five factors in the Baumhart have similar rankings regarding factors influencing
study closely parallel the first four factors in this ethical conduct except that executives place a greater
Graduates'Assessments of Business Ethics 301

emphasis on religious training and a lesser influence factors that influence ethical conduct form a rather
on industry practices. This, perhaps, can be attri- complex relationship, and that reform proposals
buted to the difference in the time period of the need to more carefully address the major influences
measurement. on ethical conduct. We believe more attention in
It is worth noting that while both endorse busi- empirical research needs to focus on assessing the
ness ethics courses as a way to improve business effectiveness of these proposals, so that more empha-
ethics, school and university training is ranked by sis can be placed on methods that are likely to be
each as the least important of six factors in influenc- most productive in changing the current state of
ing ethical conduct. In the business graduate sample, business ethics. This should also include a more
this is striking because the mean approval score for serious consideration of proposals that increase the
employing business ethics courses increased slightly depth of the change effort in individual business
over time, while school and university training ethics, and of addressing the major influences on
declined in importance as a factor influencing ethical ethical conduct. Unless this is done, efforts by the
conduct during the same time periods. There are academic and corporate communities to improve
a number of plausible explanations which may ethical business behavior seem no more than proble-
account for this finding, but we bdieve that it matical.
evidences the complexity in the attempts to improve In conclusion, we wish to note that the differences
business ethics. First, it may indicate that business in the backgrounds of the two groups of respondents
ethics instruction may be one of the most practicable and the two different time periods may be limita-
and feasible ways of improving business ethics tions in the study, although we have tried to address
among the possible alternatives. Perhaps, at a mini- these issues.
mal level, its main salutary effect may be to sensitize
business students to ethical issues. Second, while
school and university training is perceived as the
least effective way to influence ethical conduct, it References
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Review 11 (3), 17--22.
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