(Tie! Eh Fittin the missing tetters to complete the conversation. Paul *//, "m Paul Canning. Kate *H_|__ Paul. I'm Kate Brown. Paul 3___e to meet you. 4 _|__m_ to Chicago. Kate §__nk_ Fill in the gaps with the correct form of be. 1. 'm Paul Reed and this is Julia Bell. _ (We're form Zap Productions. This is Diana Edison. from ccc. This is Alan Parker and this is Alan Dale. from NorthNet. This is George Carter. Pm David Clark. from Safeguard. Put the words in order. Make questions and answers. 1. she / from / where's ? Where's she from?, Beijing | from / she's 2 from / Jim / London / is ? Manchester / from / no / he's . 3. from | they [are / where ? Montpellier / in {from / France / they're - 4 ate where / from / you? Badajoz fin / Ym / from / Spain 5 you / Germany / are / from ? from / 'm / no / Austria . By Fitinthe gaps. 4. Marseille is in the sovtls.. of F. 2. Gdansk is in then... of P. from B-Line, | Grammar and vocabulary practice | 3. Birmingham is in the c. of the u 4 Valencia is in the of S 5 Bonn is in the w. _ fG_, Eh Fitinthe gaps with a oran, 41. Would you lke 1. coffee? 2° Could | have ‘mineral water, please? 3 _. ced tea, please. 4 A Would you like a drink? B Yes, __ orange juce, please. 5 Would you like tea? 6 Could | have drink, please? EG] Puttne conversation in order write 15 in the boxes. a (| Sugar, please. No milk. b []Yes. Would you like milk and sugar? ¢ [JOK.A coffee with sugar. Would you like a drink? e [1%es, please. Could | have a coffee? (ore FEB ists your business card Fil nthe gaps, 1 My éelyphene number. 's 0208 8062345. 2 My is 17, Church Road. 3 My is 07762148411. 4 My is 0208 8062757. 5 My is dkp@yttine.com Died ere ec reke ects 2787 emailGrammar and vocabulary practice EZ Pur the words in order. Make sentences. 1 telephone / what's / number / your ? What your telephone number? 2. what's / address / your / email ? 3. the / fax / what’s / number 2 4 mobile / your / what's / phone / number ? 5 email / this / address / my / is . Write the numbers. 1 fourteen _/4 5 forty-seven 2 thirty 6 eleven 3. twenty-one 7 fifty 4 fifty-one 8 thirty-nine Write the times as words, 1 11.20 twenty past eleven 2 5.15 3 830 4» 12.40 5 7.05 6 345 7 1200 8 9.25 9 1135 40 12.50 ED itintne gaps, at what when's it’s what's excuse use me. time is it? B 2A the time? B half past two. the next train to Brussels? The next train is three o'clock. Gy match the numbers to the words. 1 100 ~ a. sixty-two 2 70 oer a hundred. | 3 62 © seventy 4 80 4 eighty-nine 5 96 ninety-one 6B fF ninety-four 7 89 eighty 891 h Write the plurals for these words. snack snacks drink dollar seventy-three | euro city fax student company phone number | 10. email address COE) Fill in the missing letters to make jobs and workplaces, 1 Imanacce it. work in an £, He works in a ===: She works in a == tL work in t. She works in EZ Make questions for these answers. 1 Where do youl Dublin, 2 ees 2 ICT Chemicals. 3 2 In the head office, in Dublin. 4 2 I'm a sales manager.EB fittinthe gaps. have buy sell make 1. Southland companies __ sell come from products for the office, 2. 350 million customers their products each year. 3. James and Ross Milburn the Southland Group. 4 James and Ross Milburn the USA. 5 They 32 factories. 6 They 48 different products in their factories. Write the numbers as words. 735 seven hundred and thirty-fie 400 6,900 35,000 75 2,000,000 8.2 billion 50,000,000 Write the correct form of the verb. 1. David Thomas —owns._. a small company. (to own) 2 They products for the home. (to sell) 35 from suppliers in Germany. (to buy) 4 We two factories in France. (to have) 5 Sarah Taylor Chicago. (to come from) 6 The factories mobile phones. (to make) in the gaps in the questions with do or does. 1 Where eas... Eva Bianchi live? She tives in Rome, 2... James Bernard own 50% of Orion? Yes, he owns 50% 3 Where Goran Tati¢ come from? He comes from Croatia. 4 Southland factories make office products? Yes, they make office products. you sell products on the Internet? Yes, we sell products on the Internet. EZ _ Make seven sentences. breakfast aoe 1 | finish | work she 9.00 am lunch at | 12.15 pm “ 7.00 am a break : dinner a 8.00 am 1 Lgetupat7.00 a 2 3 4 5 6 [Ey Make negative sentences. 1 My company has a cafeteria. Mycompany dacsut harecafeteria. 2 Alan is in the office. 3. Ihave the phone number. 4 Sharon works in the Melbourne office 5 We sell the product. 6 Im an engineer. Coz El) ivintne sep know mean understand spell stand sure How do you spell... ‘information’? A What does this? B I don't é 3. A | think ‘B2B" means ‘business-to-business’. B Are you? 4A What does UPS fort B United Parcel Service. 5 A Do you this email in English? B Yes.i Putthe words in order. Make sentences. 1 you J could / that / say / again ? Could you say that again’ 2. spell / you / that / could ? 3 could / slowly / more / speak / you? 4 repeat your / you / could / please / name ? 5 me/ write / could / for / number / the | you ? EX) tine gaps inthe em dear send manager regards thank message Mr 080 To: Nick Planter 1 Dear? a Planter, you for your 4 Could you ® your telephone number? Best ® . Ed Fisher Human Resources 7 Fill in the gaps. my ‘3 your his of her our their 1 John and Rita are in their. office. 2 Mr Evans is the sales manager. This is phone number. 3. Ihave Ms Wade's email address, but I don't have fax number. 4 We make the products at factory in China. 5 Ihave a mobile phone. umber is 0589 198273801, 6 A Do you have a fax? B Yes. A What's fax number? 7 What's the number the Paris office? 8 What's Jan emall address? Grammar and vocabulary practice Eh Fitin gaps in the computer expressions. software print save copy files (x2) music computer s [edocument download] [Gy ruttne words inorder Make sentences. 1 buy / products / where / I / can / the ? Where can 1 buy the predicts? 2 CDs /1/ how / the / can / copy ? 3 the / can’t / read /1/ file . 4 your / have / email / can / address / 1 2 5 website / this / you / download / can't / from / music 6 Internet / on / buy / can | books / where / we (the ? Th Fill in the missing letters to complete the sentences. 1 You can use our fax m a message. 2 You can use the hotel p_ to make copies. 3. We car't jlug in the laptop because there ar eto send SUL the room has a p Each computer Can you book am_____g 1__ m for tomorow at 10 am? 6 can draw a diagram on the f__p ¢__ re aoa Fill in the gaps with the correct form of there is/are. 1? ether 2v = av ax ee the room? 62 7¢ x the factory, Make sentences. a drinks machine here? a photocopier in the office. ‘two messages for you. a fax machine here, two power sockets in a phone I can use? 20 stores in this country. two managers at 1 1/need / use / photocopier Linc dase a photocopier 2 she / need / phone / the office 3 1/need / new computer 4 he / need / mobile phone 5 they / need / meet / the customer His office is on the The lif is at the Write the ordinal numbers as words. (5th) floor. (oth) floor. (ast) floor. fifth. The Zantek offices are on the P (22nd) and 1 2 3. Reception is on the 4 (28th) floors. 5. There's a very good view from my office on the 6 There are meeting rooms on the __ floor. Fill in the gaps. turn where's on end excuse past 1 A Excuse. me. (33rd) floor. (th) over through where please B Yos? A please? B The lift? I's there, just the stairs. eA are the toilets, 2 B Goto the Of the corridor and right. A... the doors? B Yes, and it’s the second door left your Make sentences using imperatives. ight pastthe lit to the end of the corridor left through the doors 1 Tune -se 2 3 Jana —_—_ an a a 4 it Homes. ill in the missing letters. 1 Ilive in a two-room apartment. 2 His h___e is in the city centre. 3 We have TVs in the k and in the 1____g room. 4 The property is big. tt has five b______ s andtwob _h____s. 5 There’s a swimming pool in the g Write the opposites of the adjectives. hot ald, new nice cheap high == smallMake sentences. Use very or quite and the adjectives. 41. The house has nine bedrooms and three bathrooms. (big) The house is very bids 2 The building has six floors, (high) 3 My apartment has one bedroom and a living room. (small) 4 My kitchen is 40 m2. (large) 5 The comtidor is 7 m. (long) Fill in the gaps. conference trips meetings fairs presentations 1 Do you go on business __frjs 2 {sometimes go to trade 3. Jusually have in my office, 4 I sometimes give to large groups. 5 | go to our company every year. EE sas the words in brackets tothe sentences. 1 I got up at 6.30. (usually) Lusually get up at 6.30. 2. I take work home. (never) 3. I dor't send faxes. (often) 4 Do you go to trade fairs? (sometimes) 5 Ihave lunch at home. (always) 6 1 go to meetings. (alot of) 7 don't go to conferences (a lot) Fill in the missing letters to make ‘present time’ words. 1 What are you doing at the 2 We're working in the office n__. 3. Ave they having the conference {___ week? 4 Vm working at home t Grammar and vocabulary practice Make sentences. Use the present continuous. 1 he / have / coffee at the moment Hes having coffee at the moment. 2. she / not / work / at home today 3. you / leave / now? 4 where / you / go? 5. 1/ not / read / the report now . 6 what / you / do? 7 he/ have | lunch at the moment ? 8 they / not / have / a meeting this morning Underline the correct form of the verbs. 1. I love swim/swimming. | go every morning. 2 like watetywatching football, but | can't play/playing very wel. 3. I hate run/running. | much prefer cycle/eycling. 4 What do you like do/doing in your spare time? 5 Lcan't ski/skiing very well. Its very difficult. 6 | dor't like play/playing chess. I's boring. Fil n the gaps with correct form of go, play or do. DU Plone Tuning. 2 Do you football? 3 He. weight training 4 She. aerobics after work. eal cycling in the morning. 6 He the guitar in a band. 7 They fishing.iad EER ite the dates as words. 1 10.05 May the tenth, | .the.tenth of May 14.07 03.12 05.11 01.04 6 2201 Fill in the gaps with in, on, or at. 1 can make it _om.. the fifteenth. 2 Can we meet ___ the beginning of the month? I'm going to the Toronto office the last week March. Our next meeting is ___ the end of April. Viekie can see you __. Thursday. What about a meeting __ the nineteenth? I can phone you __.. the afternoon. The presentation is three o'clock, ED. Hitintne saps. busy meet free make fine about 41 When can we __ cet 2. When are you 2 3 What the fifth of June? 4 Yes, | can __. It on the tenth of April 5 No, fm on the thirtieth, 6 Ten o'clock? Yes, that’s EB sitio ne gaps, driving arriving changing flying coming staying Where are you staying. in Avignon? At the hotel Ibis. Are you to Barcelona? Yes, with Lufthansa. When are you London? At 20.30. When are you back from Zurich? B On Monday evening, rm __.. to Bologna this time. It's only two hours by car. ‘A Are you flying direct to Hong Kong? B No, I'm in Amsterdam. ‘These are your arrangements for next week. Describe what you are doing. Mon 1 iy To Framctvt LHZOR - 8.20 Nesting? 2.30 Hons Baumann Tues 2 Train > Cologne. £.00. Dinner with Tony of botal Wed 3 Cologne. office Thus Train te Franiliut 130 Fly tome LHR} ~ $36 Frid Give. presentation = 230 Finish eovty (ding with 3 saté Gole = 930 Sun 7 1 Qu Monday morning. Lm flying to Frankfurt Buying a train ticket. Fill n the gaps. 1 Asiingle or a return ticker? 2. | don't know the times of trains. Do you have at 2 What time does the train a in London? can't a seat, please? A first or second c. ticket? How much is the F from London to Paris?Complete the questions to match the answers. 1 A _ Where... would you like to go? B (d like to go to Milan. A do you want to pay? B | want to pay by credit card. A you like a single or a return? B Id like a single, please. aan do you want to come back? B I want to come back on Monday. A you like to book a seat now? B Yes, Id like to book a seat now. a ‘you want to travel second class? B No, | want to travel first class, please. EBB Fito tne gaps with was, wasnt, mer or weren't. 1A Where —azre__ you ysteréay? B We ____ ina meeting 2A you at the conference in Paris last month? B Yes, 1 in Paris. 3k Julia at the trade fair last year? B No, she there aA they at the presentation yesterday! B No, they there. They on atrip. Fillin the gaps. Grammar and vocabulary practice at the new offic. about work over lunch. the new project at the presentation. prices at the meeting to see the new production line. Make sentences in the past simpl 1 he / present / sales report / last Friday He presented the sales report last Friday. 2 we / not discuss / prices / yesterday 3. she / phone Gavin / last week ? 4 they / email you / yesterday ? 5 |//phone Alan / last Monday . 6 she / talk to Sally / yesterday . Match the pairs to make sentences. Write a~j in the boxes, + [i] Last year 2 We travelled by ferry from = We travelled around by + Do we stayed [E ouraccommodation i 7 Ll] every anemoon we 8 [_] The nightlife was yesterday weeks ago morning last night He was in New York ten days Today is Monday so, was Sunday. Iwas in Australia month. The trade fair was three ago. They were in the office this, There was a problem at the factory last Match the pairs to make sentences. Write a-e the boxes. She presented (] We didrrt tate (] they discussed 1 visited the factory 1 We aire ook 9 [_] There were lots of good was near the beach. discos and restaurants. every moming. we went to Spain on holiday. relaxed by the pool. at a small hotel car very good. Plymouth to Santander.[ZB write the past simple form of the verbs. 1 2 3 4 10 a 2 We flew... back last night. (i) 1 this CD on my holiday. (buy) 1 home last Friday. (come) We a fery to the island, (ake) We a week in France last year. (have) They ___. ‘on May 5th. (leave) We at a good restaurant last night. (ead) Tom to China last year. (go) 1. a coffee at the airport. (drink) The ticket €395. (cost) We. lots of interesting things. ee) We from London to Barcelona. (drive) Cine EBB atch ene documents to their definitions. El] ttintne gaps withthe corct object pronouns. 1 2 3 4 5 1 me you bar chart a the record of a meeting schedule the plan for a meeting agenda \ecinle showing data pie chat \. information in columns minutes e the timetable for a project, her it us them I don’t have the agenda. Could you send _f___. to me? There's a message for phone Trevor before 3 pm? Julla wants to see your report. Can you send a copy? Tm sending four attachments. | hope you can open Mr Johnson phoned. Can you contact today, please? We don't have the new schedule. Can you email it to 2 Could you send the minutes for the last meeting? | don't have a copy. = Can you Fill in the gaps with the past simple form of the irregular verbs. 1. 1 spoke... to Roberto yesterday. (speak) 2 1... John about the meeting. (el) 3 Scott me a copy of the schedule at the last meeting. (ive) 4 Sarah phoned. She speak to you. (say) eels Clare at the conference last week. (See) 6 We... Sam's presentation was very interesting. (think) _ she needs to 7 He my report after the meeting. (read) 8 We a planning meeting last Friday (have) 9 Tom __ me an email this morning. Gend) 10 1 a report on the project last month. (write) Fill in the gaps in the telephone conversation. A Could 1*_spvak... to Nathalie, please? B Who's 2. » please? A 's Jessica Keen. B Justa ® __ please. Would you like to? A Yes, please. B Sorry. I'm 6 she’s not in her office. A OK, Ill call her 7 later, ‘Make offers and decisions using /"l, 1. send / you / information . WU send you the information, 2 give / Tom | message 3. phone / you / later 4 ask /"manager / about / order 5 email / Tina / this morning . 6 call / back / after / meeting .Sense (5) or nonsense (N)? Write S or N in the boxes. 1 Is ft warm there? Yes, its eezing. — [M} ag 2. It’s hot and sunny here. 3 It's windy and cloudy in the office this Ce o 4 It’s freezing this morning, tts minus ten degrees, oO 5 The weather's miserable here. It's foggy and cold. o 6 A What’ the weather like there? 8 There's a thunderstorm. a Circle the correct tense. 1 it every day last month in Moscow. a is snowing @)snowed ¢ snows 2 Itoften in April. a rains b rained ¢ is raining 3. The sun now. a shone b shine ¢ is shining 4 We a thunderstorm last night. ahave b had c are having 5 it two days ago. a is foggy b was foggy 6 tt at the moment. is windy b was windy Creo Ey write the opposites. | small bad safe near old cheap ficult high 1 expensive cheap. 2 low 3 large 4 dangerous 5 easy oan 6 7 8 modern far good Grammar and vocabulary practice Make comparisons. 1 planesfrains (+ fast) Planes are faster than trans 2. Ferraris/Fords (- economical) Feenatis ave less economical than Forts. 3. driving flying (+ dongerous) 4 modern jets/older planes (+ safe) 5 Airbus 380/Boeing 747 (+ big) 6 planesfhigh-speed trains (- reliable) Make superlatives. 4. flying / safe way to travel . Flying is the safest way to travel in-speed train / convenient way to travel . 3. what / good way / get to the airport ? 4 which / expensive airline 2 5 a low-cost airline / cheap option . Fill in the gaps. sure tight agree think true prefer 1A Aticket on the Eurostar costs 200 euros. B Yes, youre right. 2A I think trains are the most convenient way to travel B Oh,| to drive, 3. A Flying is the best option. B Yes! 4 | ...2... driving is the most dangerous way to get from A to 8, 5. A There are no high-speed trains in England. B Oh, I'm not so = What about the Intercity? 6 A On short journeys the TGV Is faster than fiying. B Yes, that’s __Fill in the gaps in the conversation at check-in. gae_able_aanee face | boarding delayed hand time payed sone Stewardess Hello, can | see your ticket and your + passport , please? Yes, here's my ticket and I have an lentity 2 Is that OK? Stewardess That's fine, no problem. Would you tke an 3 or a window seat? ‘Awindow seat, please. Is the flight on “ ? Passenger Passenger Stewardess Sorry, no. I'm afraid it's 5 about 40 minutes. Do you have any 6 to check in? Passenger Only one 7 Stewardess And do you have any ® luggage? Passenger Only my? Stewardess Yes, that’s fine. OK, here's your 3 pass. Passenger Thank you. Stewardess Boarding starts in 30 minutes. it 428. Passenger OK, thank you. Stewardess You're welcome. Fill in the gaps with some, any or no. 1 | have some. identification ~ here's my passport, 2. I'm sorry there aren't aisle seats left. 3 Ihave hand luggage ~ a briefcase, 4 No, | have luggage. 5 There aren't shops after the security check, 6 There are shops and a café over there 7 ¥'m sorry, | have other identification with me, 8 Yes, there's information about flights on the screen over there. Dees Put the words in order. Make sentences. 1. agenda / shall / the / this / we / afternoon / discuss ? ‘Shall. we discuss the agenda this.afternoon?. 2 him /1/ the / an / email / send J shall f about I price / new / list ? 3 meeting / shall / where / have / we / the? 4 again /let’s / on / Friday / afternoon / talk. 5 shall / when / visit / the / we / factory ? 6 go/by/to / train / the / let's / conference Fill in the gaps. | first after urgent next finally then 9 First let's have a coffee and * that we can discuss work. Lets talk about the new office plan, that’s the most > job, and # we can discuss the new office furniture. The 5 thing to do is to look at suppliers and prices for the furniture. 6 we need to arrange a meeting with the suppliers we choose.” Make sentences with going to. 1 where / they | meet ? Where are they going fo meet? 2 what / she / present / at the conference ? 3 he /{fly to Moscow / on Friday 4 we [have dinner at the hotel 5 you / work / late / tonight ? 6 1/ not book / the tickets / on the Internet .Fill in the missing letters to complete the sentences. 4 What are your p La ws for next week? What's your main a__ Ouro _i_ _ is to make the website easier to use. 4 Ourt____1 date is the end of the year. 5 Ourg___ is to finish the project in two months, Make sentences with the correct form of have got. 1 Do you have the bill Have you get the bil? 2. We have a reservation for two nights. 3 Mr Soga doesn't have a minibar in his room. 4 They don't have their keys. 5. The receptionist has a message for you 6 I don't have your extension number. Fill in the gaps. signature double room extras bill wake sei check up in minibar 4. Two people need a double. room at a hotel 2 When you arrive at 2 hotel you 3. You write your 4 The hotel gives you a leave. 5 Ifyou want a meal in your roam, phone ona cheque. when you 6 You ask for a need to get up early. 7 Phone calls aren't included in the price of a hotel room, They are 8 There's a a drink. call, if you in your room, if you want Grammar and vocabulary practice o in the gaps so that the second sentence in each pair has a similar meaning to the first. | se sumrter eased profit improved costs 1 We earned a lot of money. We made a big _ profit 2. Here are figures for the last three months. Here are figures for the last 3. We spent less money. We cut z 4 Sales grew by 10%. Sales by 10%. 5 We lost money last year. We made a last year. 6 Our business got better. Our business Change the sentences. Use adverbs. 41. The train is slow. The train is travelling 2 Itwas a quick meeting. The meeting went 3. We had a good holiday. Our holiday went 4 Ws hard work. Were working 5 Itwas a bad project. The project went 6 She's a fast worker She works souly Match the pairs of sentences with similar meanings. Write a-e in the boxes. 1 fe] A lot of companies sell the same products as us. Lots of people want to buy this. You can buy this product a bit cheaper. We have a large stock of products. We provide the same service as them, Oooo You can get a small discount. We have lots of goods in our warehouse. We have lots of competitors. We compete with them. There's a big demand for it. a 105a Make questions with much or many. 1 how / products / are on sale ? Hew many products arc onsale? 2. are / stores / making a profit ? 3. how / profit / did you make ? 4 was there / demand / for snacks and drinks ? 5 how / discount / did you get ? 6 are / suppliers / selling this product ? Fill in the gaps. pin changing off credit receipt sale size on 1 Theyre having a sale . Everything is half price. 2. They're half price. There’s 50% 3 The room's just over there, 4 Its too small. Do you have it in a bigger 2 5 A Can pay by card, please? 8 Yes, of course. Can you put in your "number, please? 6 A Isit the right size? B I don't know. I'll try it 7 Vl put your in the bag, Fill in the gaps with this, that, these or those. 1 Can | try on _ these. shoes over there? 2 How much is Tshirt in the shop window? A Do you like shirt? B_ Yes, it looks great on you?! Mmmt sandwiches are delicious! Excuse me. Are jeans over there in the sale? A Ive got little present for you. Here you are. Happy birthday! B Oh, thanks!