Guest Satisfaction Survey Hotel San Sebastián

Name: __________________ Age____________________

Mark with an x your answer

1. How would you rate Hotel San Sebastián in the following aspects?
Appalling Bad Regular Good Excellent Does not apply
Attention when making your reservation
Attention when registering at the Hotel
(Check-in)
Attention during your departure from the Hotel
(Check-out)
Cleaning and room conditions
Cleaning and bathroom conditions
Cleaning and conditions of outdoor installations
Comfort in your room

Room service

Restaurant Foods

Restaurant facilities

Restaurant service

Bar - Pool

Laundry

Price
Transportation
Security
 2. We would appreciate answering Yes no
the following:

Would you stay at Hotel San Sebastián

again?
Would you recommend Hotel San
Sebastián?

3. what city are you from? __________________________________

4. occupation?

a) Student
b) Employee
c) Professional
d) Housewife
e) own business

Thank you very much for your time to answer our survey.

We strive to make your experience the best.

We hope to see you soon!