Subject: Training Delivery Quotation

Client Name: Mr Anupam Mukherjee

Chairman - DSMS, Durgapur (West Bengal)
Remuneration Session Duration
Sr
Session no & Topics Hourly Basis (in (in days & HRS) Total Amount (in INR) Remarks
no
INR) 5 days a week
Session no. 1
Food & Beverage –
RESTAURANT OPERATIONS
Topics
Food & Beverage Industry Session 1 module will
Introduction be covered within 7
Business segments in a weeks – 5 days a week
Restaurant – An exam will be
Service Methods conducted in 2 halves
Quality Guest Service of the completion of
35 days / 175
Food & Beverage Service @ Rs 1200/- the entire module.
1 Personnel hours (5 hrs Rs. 2,10,000/-
per hour
Working in a team with co-team per day) THE QUOTE AMOUNT
mates OF THE SESSION HAS
Superior Performance Standards BEEN QUOTED WITH
Importance of Personal Hygiene A 60% LESS THAT
Personalised Service OF THE CURRENT
How to address a customer or a MARKET CHARGES
guest
Restaurant Telephone
Etiquettes
Type of Restaurants
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 The side board or a dummy
waiter
Laying of Tables (Table set-ups)
Menu Knowledge
Food & Beverage Service
Sequence
Suggestive Selling / Up-selling
Anticipating guest/customer
need
Session no. 2
Food & Beverage –BASIC FOOD
HYGIENE
Session 2 module will
Topics
be covered within one
Introduction to food safety
week – 5 days a week
(based on current Covid 19 – An exam will be
scenario and as per the standard conducted after
regulations & guidelines of Govt completion of the
of India (FSSAI), HACCP & WHO) 05 days / 25 entire module.
2 Bacteria & Food Poisoning and @ Rs 800/- hours (5 hrs Rs. 20,000/-
Food Borne Diseases
The prevention of Food poisoning
per day) THE QUOTE AMOUNT
OF THE SESSION HAS
Contamination Hazards BEEN QUOTED WITH
Purchase to Service A 40% LESS THAT OF
Food Spoilage and Preservation
THE CURRENT
Personal Hygiene
MARKET CHARGES
Equipment for Food handling
Pest Control
Cleaning and Disinfecting
3 Session no. 3 @ Rs 800/- 05 days / 25 Rs. 20,000/- Session 3 module will
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 Food & Beverage – hours (5 hrs be covered within one
SUPERVISOR’S DEVELOPMENT week – 5 days a week
PROGRAMME per day) – An exam will be
Topics conducted after
completion of the
Who is a Restaurant Supervisor?
Characteristics of a Restaurant
entire module.
Supervisor
Duties & Responsibilities of a THE QUOTE AMOUNT
Restaurant Supervisor – Specific OF THE SESSION HAS
Product & Quality Adherence BEEN QUOTED WITH
Effective Cost Control A 40% LESS THAT OF
Customer Service Orientation
THE CURRENT
Effective Personnel Management
MARKET CHARGES
Quality Team Work
A good, Hygiene, Safety &
Environment practices
Session no. 4 Session 3 module will
Food & Beverage – SOFT SKILLS be covered within one
PROGRAMME week – 5 days a week
Topics – An exam will be
Emotional Intelligence. Emotional conducted after
intelligence is often referred to as 05 days / 25 completion of the
the ability to recognize and entire module.
4 manage your emotions and the @ Rs 800/- hours (5 hrs Rs. 20,000/-
emotions of others. per day) THE QUOTE AMOUNT
Professionalism OF THE SESSION HAS
Team Player Attitude. BEEN QUOTED WITH
Growth Mindset.
Openness to Feedback. A 40% LESS THAT OF
Adaptability – attitude & THE CURRENT
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 behavioral aspects MARKET CHARGES
Active Listening.
Work Ethics & values

Amount as per Training Activities

Session 1 amount: Rs. 2, 10,000/-
Session 2 amount: Rs. 20,000/-
Session 3 amount: Rs. 20,000/-
Session 4 amount: Rs. 20, 000/-
GRAND TOTAL: Rs. 2, 70, 000/-

NOTE: PAYMENT – TERMS & CONDITION

 First 50% payment of the total amount to be made on the day of the start of training and remaining 50% can be paid in part after
each module gets completed. The payment cheque to be addressed to “Partha Choudhury”
 If any over stay due to the requirement of the monitoring of the training indicators of the employees trained will be borne by the
client and also transportation to be provided by the client.
TRAINING SESSION REQUIREMENT
 A Training Room or DSMS Training Restaurant Facility
 Audio & video facilities with a computer/laptop having a working USB ports along with a screen
 Flip chart with a standing board OR a White Board which ever will be readily available with a blue & red marker pen (not
permanent)
 Note pads & pens for the trainees
Quotation prepared by
Partho Chowdhury
Dated: September 22, 2020

Training Delivery Quote

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