Professional Documents
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KFC Global Strategy
KFC Global Strategy
GULAM GAUS
VISHAL PATEL
ABHISHEK KUMAR
PARTH GURJAR
INTRODUCTION
KFC is the world’s No.1 chicken QSR.
Leading in UK, Australia , South Africa,
China, USA, Malaysia and many more.
Introduced many offerings for it’s growing
customer base in India while staying rooted
in the taste legacy of Colonel Harland
Sander’s secret recipe.
Products are made on the motto of “Crispy
outside, juicy inside”.
Historical background….
In 1930’s Colonel Harland Sanders
some distinguished Kentucky folks
licking their fingers.
Founder of the original KFC, was
born 0n September 9, 1890.
By 1964, Colonel had 600 franchise
outlets for his chicken across the
United States and Canada.
KFC now stretches worldwide with
more than 13,000 restaurants in
more than 80 countries and
territories.
To sell food in a fast, friendly environment
that appeals to pride conscious, health
minded consumers.
MARKET SEGMENTATION
Geographic segmentation
Demographic segmentation
psychographic segmentation
• For a product to occupy a clear, distinctive and desirable place relative to
“Competing products in the minds of target consumer.”
• In KFC feedback is taken from the customer in order to know the customer
demands and then improvements are made in products.
• KFC focuses on pure and fresh food in order to create a distinct and clear
position in the minds of customers KFC has a strong brand name and they are
leading the market in fried chicken.
KFC’S Key Success Factors
KSF’s:
Location/Number
of Outlets
Extensive Menu
Price
Service/Ambience
Taste
Threshold Factors:
Operations
Quality Standards
35 outlets
Target Free home Mobile
Location in the Internet
market delivery units
country
• Their products are priced
high and target the middle to
upper class people