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Android - Device Migration
Android - Device Migration
Version: 1.0
Device Migration Guide
Page: 1/9
Version: 1.0
Device Migration Guide
Page: 2/9
Contents
1. Purpose................................................................................................2
2. General Information & Help.....................................................................3
2.1. Support...........................................................................................3
2.2. FAQ................................................................................................3
3. First Steps.............................................................................................3
4. MobileIron.............................................................................................4
4.1. Setup..............................................................................................4
5. MobileIron Apps@Work...........................................................................7
5.1 Overview..........................................................................................7
5.2 Apps@Work......................................................................................8
Version: 1.0
Device Migration Guide
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1. Purpose
This setup guide provides you information on how to migrate your “Android 7.0”
device to o365.
If you have general problems or you want to find a special feature, please visit
the following pages for fast advice:
https://support.google.com/android/?hl=en#topic=7313011
2.1. Support
For any technical issues and requests for mobile devices and the appropriate
services please contact your local service desk. You can find an overview of your
responsible support team at this page:
https://confluence.intra.fresenius.de/pages/viewpage.action?pageId=83101690
2.2. FAQ
https://confluence.ccs.fresenius.de/display/mobile/
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Device Migration Guide
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3. First Steps
In the case that you are looking for a device setup guide you can find it here:
https://confluence.intra.fresenius.de/display/mobile/Android+Device+setup
Please note, that the device migration will erase all your old company data
during the process. However this process won´t touch or delete any of your
private data.
After having received the information, that your device will be migrated you will
receive an email like the one above that gives you information on how to setup
your new system. The old applications will be deleted automatically when
receiving the mail. This does also include not migrated mails to o365.
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Device Migration Guide
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4. MobileIron
4.1. Setup
First of all you need to install the Mobile@Work app from the Playstore. A
detailed information on how to do so can be found in the device setup guide.
After having done so you need to open the app and allow the device the
requested access. Then you will receive some other requests that you have to
accept by tapping on “CONTINE”, “I AGREE” or “CONFIRM”.
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Device Migration Guide
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After having completed the steps above you might be asked to change your pin
or password if they don´t match the password policy. If so enter your current
PIN and select the lock type “PIN” or “Password” and create a new one. This will
also be used for unlocking the mobile@work apps that come on default with it. If
your device supports this feature, you will also be asked to set up a fingerprint.
If you want to do so, follow the instructions provided.
After doing so you are asked to approve the changes to the security policy of
your device. Press “UPDATE” and continue with the device encryption.
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Device Migration Guide
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After the encryption is done you can continue with the installation of the business
work apps. This process is automated and requires you to only tap on “BEGIN”.
After some time the process is completed and you are ready to start using your
new device.
5. MobileIron Apps@Work
5.1. Overview
When you have completed all the steps above you should have the following
apps installed as seen in the pictures above.
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Device Migration Guide
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5.2. Apps@Work
After having installed and configured Mobile@Work you should have the
Apps@Work App installed on the device. Open the App and select the category
“Enterprise Mobility”. After opening this Category you will be greeted by a page
that lists all available Business Apps. Please install all the necessary ones and
follow the instructions provided in the dedicated App guides.
Once installed and setted up your backed up emails and appointments should be
restored automatically.
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Device Migration Guide
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More information on each app can be found on the dedicated section in the WPP
confluence space:
https://confluence.intra.fresenius.de/display/mobile/How+to's