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Gift Giving in Hong Kong and the Continuum of Social Ties

Article  in  Journal of Consumer Research · September 2001


DOI: 10.1086/322900 · Source: RePEc

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Gift Giving in Hong Kong and the Continuum
of Social Ties
ANNAMMA JOY*

This article explores gift-giving practices using data collected through interviews
in Hong Kong. I argue that Chinese culture promotes the familial over the private
self and that the attainment of family-oriented goals represents an important mea-
sure of self-realization and self-fulfillment. Although each individual also has a
private or inner self (chi ), it is also subject to the collective will. This idea is in
keeping with Confucian ideals that encourage the individual to focus on developing
internal moral constraints and conquering selfishness in the pursuit of social pro-
priety. Furthermore, the boundaries of the familial self are permeable and may
include others, such as important romantic partners and, occasionally, close friends
who become “like family.” In family and like-family contexts, reciprocity is dis-
couraged, and there is no need to build relationships through gift giving. Our re-
search also suggests, however, that there are various gradations of intimacy in
gift relationships against the backdrop of important cultural rules such as reciprocity,
sentiment, and face. Using the categories provided by our participants, the gift
continuum includes “close friends,” “good friends,” “just friends”/“hi-bye friends,”
and the “romantic other.”

T he ritual of gift giving occurs in all societies, but its


significance derives from the economic and symbolic
value each culture places on the gift (Carrier 1991; Mauss
Furthermore, gifts facilitate interactions that might oth-
erwise be weakly institutionalized (Belk 1979; Cheal 1988);
they involve the ego but incorporate themes of love, caring,
[1925] 1967; Otnes, Lowrey, and Kim 1993) The gift is and social interaction (Belk 1982). The act of giving to
generally defined as the circulation of goods to promote ties others reflects an other- as much as a self-orientation, some-
and bonding between individuals. This process happens over thing Sherry (1983) refers to as maximizing the pleasure of
time and space, and includes three different phases: giving, both recipient and donor. Since both self and other are
receiving, and reciprocating. Gift giving is a paradox: while closely implicated in gift giving, it is reasonable to expect
the giver reaches out to the receiver through an act of shar- that gift-giving patterns vary widely across cultures (Carrier
ing, s/he also places the receiver in a position of indebt- 1991; Hyde 1983; Parry 1986). In this article, I explore the
edness (Godelier 1999). Solidarity reduces social distance various implications of gift giving among Hong Kong Chi-
between the parties concerned, but dependency simulta- nese, while paying special attention to the contexts in which
neously increases social distance at least until the gift is the cultural principles of reciprocity, sentiment, and face are
returned. shaped by such behavior. Through such extensive cultural
analysis, I seek to provide an epistemological critique of
*Annamma Joy is associate professor, Department of Marketing, John
existing theories of the gift in both consumer literature and
Molson School of Business, Concordia University, Montreal, Quebec, Can- anthropology.
ada, H3G 1M8; e-mail: jjoy@mercato.concordia.ca. The data were col- Although Hong Kong and the rest of the People’s Re-
lected when the author was a visiting scholar at the Hong Kong University public of China (PRC) are similar in some respects, they
of Science and Technology (HKUST) (1996–98). The author thanks the are also distinct in a number of important ways. Abbas
marketing faculty at HKUST for their support and gratefully acknowledges
the Research Grants Council grant no. HKUST 532/95H awarded to Priya (1997, p. 11), in particular, points out that the term “Hong
Raghubir and Michael Hui while at HKUST. Priya Raghubir, Jennifer Kong culture” is itself a novel formulation based on “tran-
Aaker, Voya Misic, Jenny Chang, Cynthia Law, and Valentina Baslyk all sitoriness.” Thus, while it is possible to generalize about
contributed to the preparation of this article. Keith Tong Sai-tao helped both cultures, our discussion will focus primarily on data
with the Cantonese and Mandarin phraseology. Special thanks to Domio
Zhou, Lenny Cheung, Jim Ngai, and Eva Wong who assisted in various
gathered in Hong Kong and on its relevance to this admin-
ways with the data collection. The author would like to especially thank istrative region. The Appendix provides a glossary of the
the editor, the associate editor, and the three JCR reviewers for their scin- Cantonese terms used in this article.
tillating thoughts, constructive comments, and useful suggestions. Finally, Given the current interest in redefining existing consumer
the author would like to dedicate this article to her mother who is a con- theories, which are based primarily on data gathered in the
tinuous source of inspiration and joy in her life.
United States, this study on gift giving in one of Asia’s most
239

䉷 2001 by JOURNAL OF CONSUMER RESEARCH, Inc. ● Vol. 28 ● September 2001


All rights reserved. 0093-5301/2002/2802-0005$03.00
240 JOURNAL OF CONSUMER RESEARCH

affluent cities is both appropriate and timely because it in- love” (Belk and Coon 1993), for which financial or equiv-
corporates research into other cultures (e.g., Arnould 1989; alence considerations are unimportant.
Sherry and Camargo 1987). This article is divided into four
sections: In the first section, I provide an overview of the Chinese Conceptions of Gift
general literature on the gift, then I discuss gift giving in
Chinese culture. This allows me to explore the ways in In Hong Kong and the PRC, the term “gift” refers to
which the act of giving is linked to the Chinese concepts exchanges of products and services that connect people
of self and other. In the second section, I describe our data- linked not by family but by the concept of reciprocity (Yan
gathering methods, and then I analyze the data. Based on 1996; Yau, Chan, and Lau 1999). In Cantonese, the term
the data gathered from participants in Hong Kong, I argue for gift is láih maht; in Mandarin, it is li wu. In both in-
in the third section that there is clearly a gift continuum in stances, the prefix láih or li points to the rules of etiquette
Chinese culture that includes close friends, good friends, that a moral person is expected to follow in social inter-
and acquaintances. Romantic others may be included in gift actions. These rules, based on gender and rank, are rituals
exchanges, especially in the initial stages. The idea of rec- of greeting and visiting that promote mutual consideration
iprocity embedded in the gift, however, does not apply in as opposed to self-gain or competition (Yang 1994, p. 225).
the context of the family. In the fourth section, I suggest Maht or wu merely refers to the consumer good or the object
avenues for further research. of exchange and designates gift only with the prefix láih or
li. Láih maht, then, refers to gift transactions between friends
CONCEPTUAL FOUNDATIONS and acquaintances who develop good relationships. Since
the insider/outsider dichotomy is very important in social
Models of Gift Giving: Economic, Social, and relationships, it takes a long time for an outsider to become
Agapic an insider (Yang 1994, p. 195). The elaborate cultural rules
for gift giving (sung-láih) thus emphasize the social nature
Three models of social exchange are central to our un- of the exchange. We will now turn to this process.
derstanding of gift giving. The first model is primarily ec-
onomic and uses the utilitarian motives of equivalence and Definitions of Self and Other
equality as the springboard for understanding social behav-
ior. Balanced and negative exchanges have more to do with In the West, an individual is generally identified as a sep-
economic considerations than with social factors (Belk and arate entity, a decision-making unit (Markus and Kitayama
Coon 1993; Sahlins 1972). In balanced giving, social re- 1991), while in Chinese culture an individual is inherently
lations are mostly maintained by material flows from both connected to others and fosters relationships through reci-
sides. According to Malinowksi (1922 [1978]), in the Mel- procity, sentiment, and kinship networks. Although the Chi-
anesian system, obligatory return can be explained through nese experience themselves as interdependent and willing (or
the use of sanctions invoked by either party for severing encouraged) to make sacrifices for maintaining communal
bonds. Negative reciprocity, however, refers to exploitative harmony, they nonetheless make a distinction between the
situations in which maximizing utility at the expense of inner and the outer self. Chinese culture regards the inner self
another individual is open to all exchange partners and in as both an active and a reflective force (chi) that motivates
which social relations are kept to a minimum. Overall, how- and guides individuals to become the architects of their social
ever, the principle of give and take is the basis for all social networks. Interdependent cultures thus emphasize the web of
activity, at least in Melanesia. relationships that individuals are a part of and that they con-
The second model, encapsulated in the concept of gen- tinuously build through their outer selves. But even within
eralized reciprocity (Belk and Coon 1993; Mauss 1967), interdependent cultures an element of individuality obtains
focuses on the symbolic value of the gift and on how giving (Belk 1988; Bond 1991).
strengthens and maintains relationships. In his classic essay Further, in Chinese culture, the individual implies only
on the gift in archaic societies, Mauss (1967) draws attention the physical body and an exchange of hearts or xı̂n between
to the hau, or the spirit of the gift, which exists at two two bodies completes the person or rén. This notion of
levels: the spirit residing in the object itself and the donor’s complementarity between self and other has deep cultural
spirit embedded in the object. Thus, to give something is and philosophical roots: both Taoism and Confucianism rec-
to give a part of yourself (inalienability of the gift) and ognize the interdependent self, but in the former it is com-
similarly to receive something is to receive a part of another plemented by nature and in the latter by other human be-
person’s spiritual essence (Weiner 1992). Equivalence and ings—whether superiors, inferiors, or equals (Ames 1994;
equality are not sought in such relationships, and one-way Wei-Ming 1994). This culturally celebrated definition of the
flows of goods and commodities could last a long time self in relation to others (within the family) results in greater
without causing any disturbance in the relationships. tolerance of others, greater self-discipline, and in a constant
The third model is an extension of the social exchange concern for preserving harmony with others.
model in which sacrifice and a deep desire to please the Chinese culture views the inner self as a work in progress
other motivate gift giving. Malinowski (1978) describes this that is not totally submerged in relationships. In this regard,
as the “pure gift. ” In consumer literature it is called “agapic Hwang contends that “doing face work” and seeking per-
GIFT GIVING IN HONG KONG 241

sonal networks are the most common power games in Chi- permission to tape all the interviews and assured interview-
nese society (1987, p. 945). This does not mean, however, ees of confidentiality. Each participant was given a pseu-
that maximization and exploitative relations are the norm donym. I met with my assistant after each interview so that
when building relationships in more impersonal contexts he could summarize the main themes in English while we
(e.g., business), as some of the research on guanxi (utilitarian listened to the tape. At this stage, we each kept field notes
relations) suggests. Instrumentality may arise in such con- and field diaries.
texts, but the spirit of the gift ensures a strong connection I was also assisted by a professor from the language de-
between the parties involved. Individuals may gain or lose partment who explained the phraseology and acted as an
face (mı́n) during gift transactions (Cupach and Metts 1994), external auditor, especially in the initial stages. A Cantonese
but the refusal of a gift or repayment constitutes loss of face student, also trained as an ethnographer, helped with the
(móuh mı́n) and should be avoided. As Ho (1975) and Hsu data analysis. Two other Cantonese graduate students acted
(1985) observe, face is more a way of meeting the expec- as external auditors. The constant discussions with my as-
tations of others than acting in accordance with one’s own sistant, external auditors, a translator, and a trained ethnog-
wishes. Gratitude is essential and may be extended through rapher helped to clarify the themes as they emerged. Given
generations. the expertise of my assistants, I was confident that I was
obtaining meaningful data.
METHODOLOGY Our sampling criteria required that participants be able
and willing to volunteer at least two hours of their time for
This study arose from my observations of gift giving on the principal interview and at least one hour for the follow-
a university campus in Hong Kong, where I lived and con- up. We gave the participants the option of discontinuing at
ducted research from January 1996 to December 1998. Early any point during the interview. All our participants were
during my stay, I noticed that a group of students would students, between 20 and 30 years of age, who spoke Can-
suddenly converge on an individual, sing “Happy Birthday,” tonese and some English. Most were from lower middle-
and then offer that person a birthday gift. This phenomenon class to middle-class families. This assessment was based
served as the impetus for my article. Belk, Wallendorf, and on a number of factors: where they lived (the type of neigh-
Sherry (1989) describe such naturally occurring occasions borhood, housing complex, dwelling size), father’s occu-
as “revelatory events,” because they stimulate interpretive
pation (most mothers did not work outside the home), own-
insights and the systematic analysis of additional data. I
ership of consumer goods, and stated amounts of
returned to Hong Kong a year later during the Dragon Boat
discretionary spending on clothing and goods, such as cel-
Festival, a gift-giving occasion, and visited a second time
lular phones, pagers, and palm pilots. The specificity of our
the following year during another gift-giving celebration,
sample in terms of age raised questions of validity and ge-
the Mid-Autumn Festival. This time, I conducted additional
interviews with participants, thus managing to get a fairly neralizability of the data across the population. Our rationale
longitudinal perspective on gift giving. for this choice was as follows: if Hong Kong stands out
My understanding of gift giving is based primarily on from the rest of China because of its renown in the financial
textual data collected through in-depth interviews with 35 and services sector and because of the diffusion and appro-
students (25 females and 10 males) and on limited obser- priation of Western material culture, university students best
vations of participants in their homes or university resi- exemplify these changes. To obtain a general understanding
dences. Verbal reports are generally interpreted as situated, of student life, we used an open-ended format (McCracken
particularistic, and motivated (Arnould and Wallendorf 1988a, 1988b).
1994, p. 493), providing “perspectives of action,” while par- Each interview began with a general discussion of the
ticipant observation allows “perspectives in action.” Ar- participant’s university life, career aspirations, and friend-
nould and Wallendorf (1994) outline the various problems ships. This led to a discussion of gift-giving patterns and
with relying extensively on verbal reports and textual anal- rules. Each interview was transcribed, translated, and jointly
ysis, both of which apply to this study. Our university sam- read to ensure a deeper understanding of the students for
ple yielded a certain homogeneity in areas, such as age, the second set of interviews. Participants were more candid
income, and educational background. As Rucker, Freitas, in the second round, displaying things they had received or
and Kangas (1996) note, students are just as likely as other were planning to give as gifts. Some were contacted for a
sample populations to have given and received gifts. third interview in mid-1998, mostly to follow up on details
My assistants included a Cantonese-speaking, trained that were missing or of special interest. In the third round,
male ethnographer who helped me collect the data. Since I we selected certain participants to provide feedback on our
did not know Cantonese, he conducted the interviews and findings. In September 2000, an additional round of data
made the relevant observations. Thus, we created a bi-gen- gathering was possible. In sum, the longitudinal nature of
der team, subscribing to the idea that access to different our data-collection process allowed us to become better ac-
domains of meaning is essential for an ethnographic study quainted with our participants and to address items that
(Arnould and Wallendorf 1994). Before the interview pro- either we or they had overlooked.
cess, my assistant and I discussed the project at length and We used a hermeneutic process to analyze the text, mov-
studied the Chinese literature on gift giving. We obtained ing from a discussion of the part to the whole (Joy 1991;
242 JOURNAL OF CONSUMER RESEARCH

Thompson, Locander, and Pollio 1989), both within a spe- The data also raise a relevant question: To what degree
cific text and within the entire body of interviews. We dis- have fundamental values, such as harmony and filial piety,
cussed each theme extensively before reaching a consensus, prevailed in a society that has undergone rapid transfor-
and each theme gave us further insight into what should be mation, first under the British and now as a special admin-
asked at the follow-up interviews, when participants would istrative region under the PRC government? Here Tobin’s
be shown a copy of their transcript to obtain feedback and (1992) concept of “domestication” proves useful in under-
to collect more data through the process of auto-driving (see standing how Hong Kong residents have taken what is un-
Belk, Sherry, and Wallendorf 1988; Belk, Wallendorf, and familiar and new and made it their own. Tobin (1992, p. 4)
Sherry 1989). Thus, we were able to generate a hermeneutic describes domestication as an active and creative cultural
interpretation, which, as Thompson and Tambyah (1999) process that integrates the modern with the traditional and
note, seeks to be open to possibilities afforded by the text, the exotic with the familiar. Some recent studies on the
rather than to project a predetermined system of meanings younger generation’s attitudes toward traditional values in
on to the textual data. We also kept field notes and diaries contemporary Hong Kong demonstrate the validity of To-
at this stage of our data analysis. We provide a detailed bin’s concept. Shek’s (1998) study shows that, although the
interview with a female participant to show the emergence extended family structure in Hong Kong is being replaced
of the gift continuum with individuals outside the family; by the nuclear family, its members continue to cultivate
a detailed interview with a male participant to discuss family intimate family relations even when the children leave the
interactions; and an interview with the same male to discuss nest. Zhang and Bond’s (1998) study suggests that the
the role of gift exchanges as his status changed from ro- younger generation in Hong Kong and Beijing still support
mantic other to family member. the tradition of providing for the material and psychological
The following narrative attempts to capture the richness well-being of one’s parents (e.g., observing rituals of an-
of participants’ accounts and to explicate them with theo- cestor worship, continuing the family line, etc.). But it is
retical accounts of gift giving. Implicitly we use a strategy also clear that the younger generation (like earlier genera-
of defamiliarizing the assumptions in the consumer literature tions) is ambivalent about how to uphold these traditions:
by juxtaposing cross-cultural differences and by providing whereas once this age group would devote considerable time
an epistemological critique (Marcus and Fischer 1986). The to looking after their parents themselves, today they are more
defamiliarizing technique also supplies a dramatic and more prone to spending money on placing their parents in homes
direct cultural criticism (Arnould 1989). for the elderly. While these homes represent a Western bor-
Finally, even in a situation in which participants are com- rowing, they are becoming increasingly familiar and may
fortable with the interviewer (who speaks their language soon be ingrained in the culture (Woo et al. 2000). Thus,
and knows their culture), Chinese people still have a ten- cultural borrowing recontexualizes the new into an existing
dency to create an impression of social harmony and bal- framework.
ance, and not to reveal their true inner feelings. Thus, since Hong, Chiu, and King’s (1997) study is also significant
their responses are for public consumption, they might be because it argues that Hong Kong students are bicultural
more indicative of other- rather than ego-focused activity. and that, when primed with appropriate symbols, they be-
have in either a Chinese or a Western manner. For example,
some of our own participants were unsure about using the
CREATING A NARRATIVE: A GIFT term “gift” in situations of self-provisioning or even of self-
RELATIONSHIPS CONTINUUM indulgence. Thus, in Hong Kong, a decision about how to
domesticate the new is not an easy one, but the expression
Our discussions with participants made it clear that they of such ambivalence regarding self-giving is not the focus
drew on a gift continuum that calibrates relationships from of this article.
the most affective to the least. It comprises major categories,
such as close friends, good friends, and just friends, which,
in turn, includes the subcategory of hi-bye friends. The ro- Excerpts from an Interview with Sonia: Close
mantic other also figures in the continuum, especially in the Friends, Good Friends, and Hi-Bye Friends
early stages of the relationship (see Fig. 1). Sonia is an undergraduate student in commerce and ad-
Relationships between romantic partners strengthen over ministration who lives with her family. She and her friends
time, and conversely gift exchanges diminish in importance engage in different types of gift giving. Sonia distinguishes
because the romantic other becomes a member of the family. between close friends (first tier), good friends (second tier),
It is noteworthy that family purchases and family giving do and hi-bye friends (third tier). For intimate friends, she care-
not fall into this continuum although the family continues fully selects gifts to express her affection, whereas for hi-
to be used as a model for other social relationships. Three bye friends, she takes a more casual approach (even though
of the closest relationships outlined in Confucian philosophy she gives them gifts on special occasions). Consider the
are those between father and son, young and old, and hus- distinctions she makes among these three tiers of friends:
band and wife, and each of these may be seen as a nesting
relationship within a larger cultural whole that values hi- Sonia (S): I classify people according to how close I feel
erarchy, patriarchy, and filial piety (Bell 2000). towards them. For those closest to me [first tier], I’d feel
GIFT GIVING IN HONG KONG 243

FIGURE 1

RECIPROCITY AND THE GIFT CONTINUUM IN HONG KONG

very guilty if I forgot their birthdays. Later, if I were to friends in both sentiment and reciprocity. She admits to
remember, I’d remedy the situation immediately with a phone feelings of guilt and shame when she forgets her close
call. Then, I’d try to see them and give them a gift. This friends’ birthdays, but she is more concerned with express-
would be my way of showing how much I cared. But if the ing affection for them and less with losing social face. Here,
same thing were to happen with a person at the second or it is important to make a distinction between social face
third tier, I wouldn’t feel so bad. Second-tier friends [good (móuh mı́n) and moral face (lian) because the management
friends] are a little closer, however, than third-tier ones. These of social face may or may not involve the management of
are friends I don’t expect much from, nor they from personal integrity. Concerns about moral face, according to
me—they’re hi-bye friends. But I still try to remember their
King (1985), derive from feelings of shame or guilt caused
birthdays and buy them a token gift to show my respect.
by inappropriate behavior toward an individual. For Sonia,
Although these gifts don’t mean much to them, they still
show my concern for them.
this concern imposed an internal moral restraint on her be-
havior toward a close friend. In the case of second- and
Sonia distinguishes between first-, second-, and third-tier third-tier friends, Sonia still tries to remember their birth-
244 JOURNAL OF CONSUMER RESEARCH

days, but her concern with reciprocity and equivalence over- if the investment in the gift causes a bodily change. In other
rides her feelings of guilt or pleasure. Birthdays, likewise, cultures, this investment may be considered more abstractly,
are expressive gift-giving occasions that are also more such as in places where the emphasis is on labor and time
formalized. (Weiner 1992). Although this instance could have been an
occasion to lose social face among less intimate friends, it
Interviewer (I): Can you elaborate a little on your feelings did not happen to Sonia because of the strong relationship
of guilt towards your close friends? with her friend.
S: Not all friends expect you to give them a birthday gift. I: Can you say a little bit more about the process of finding
About a year ago, I forgot the birthday of a very good friend the appropriate gift for close friends?
who was studying in the U.S. She called me up and said she
was very sad that I had forgotten her birthday. It wasn’t that S: For close friends, I’m quite systematic about finding the
I didn’t care about her, but that I had merely forgotten the right gift. I make a list of things they need, and then I figure
date. I felt so sad and guilty that I couldn’t sleep that night, out my budget. After this, I think of the best shops to target
because of the pain I had caused her. I tried to think of all and then go there to find the gift. When I find what I’m
the possible ways in which I could make it up to her. Even- looking for I’m always very happy. It’s almost like making
tually I found her a very nice gift [“the right gift,” she added], a high grade on an exam. I can imagine how my friend will
and she forgave me. feel when she opens the gift. On the other hand, if I can’t
find the perfect gift, then I give her a card or take her out to
Forgetting a close friend’s birthday caused Sonia immense dinner instead of buying a less suitable gift.
pain (loss of moral face), particularly because her friend was
overseas. Sonia’s friend, however, had violated the rule of The amount of effort and care invested in finding the right
the active disavowal of obligation embedded in the gift be- gift reflects the intensity of the relationship. This is similar
cause she drew attention to the oversight. But this did not to what Ruth, Otnes, and Brunel (1999) call the “empathetic
weaken the relationship. Sonia implies that connections of gift,” one the recipient needs the most, because the giver
the heart are more important than social infractions, because sees inside the recipient. The participants are concerned with
both time and the right gift (sincere expression of intense budgets, particularly since they are students, but the sys-
sentiment) erased the pain of both parties. Furthermore, tematic search for finding the right gift far outweighs the
Sonia’s friend in the United States expressed sorrow but not concern over equivalence. Indeed, if they cannot find the
resentment at having been forgotten. right gift, they seek a deferral, but in the interim they make
In Chinese culture, the heart is a powerful source of spir- other social gestures, such as sending a card or taking the
itual and personal energy. When the Chinese describe the friend out to dinner. According to Yau et al. (1999), a de-
relationship between two people as the connection of two ferred payment is valued, because a belated gift, always
hearts, this has a powerful metaphorical resonance, which larger than the initial one, allows individuals to savor, affirm,
evokes cultural, medical, philosophical, and historical no- and strengthen existing relationships. Such accretion of
tions of the relations between self, body, and community value embodied in the right gift symbolizes the growth in
(Ames 1994). The terms “heart” (sãm) and “spirit” (lı̀hng) sentiment between close friends. The search for the right
are used to express this sentiment (Zito and Barlow 1994). gift also suggests that it is wrong to treat close friends as a
The relationship that Sonia has with her close friend is one means to an end because, as Godelier (1999, p. 208) notes,
in which the gift per se is not important. Among close proximity is symbolized by the absence of calculation. A
friends, reciprocity is much more personal and informal, and belated gift is also said to bring pride and good luck, but
its effectiveness stems from the other party’s memories (see in the meantime, token giving helps to ease the transition
Yau et al. 1999). Yan (1996) distinguishes between personal process. Furthermore, the pleasure of giving, as described
gift relations with good feelings (close friends) and personal by Sonia, compares with the elation of achieving a high
relations without good feelings (distant friends). Gift giving grade. Given that parents rank academic success second only
with good feelings kindles cherished memories, and for to filial piety (see Shek and Chan 1999), the joy of pleasing
Sonia those memories were not activated because she forgot parents through scholastic achievement is equated to the
to buy her friend a gift. Although sentiment is crucial, Sonia pleasure of finding the right gift for a friend. Similarly,
also suggests that finding the right gift is essential to restore anticipating the friend’s reaction to the gift is in itself a
balance in the relationship. The rightness of the gift depends source of anticipated pleasure for the giver. Thus, with close
on the relationship between the individuals and their gift- friends, paying attention to the details of gift giving make
giving history. Thus, although the relationship between the the event memorable and emotionally charged.
transactors is important, the gift (invested with Sonia’s sen- I: Earlier, you used the terms second- and third-tier friends.
timent) also has the power to heal a breach in friendship. Can you elaborate?
As Yang (1994) observes, when gifts are reciprocated, there
is always a “little of you in me and a little of me in you” S: Yeah. There is a second and third layer. A friend I was
(pp. 297–298). Hong Kong Chinese have a saying that a close to about two years ago is no longer that close to me.
caring and generous individual has a large, round face, while But we’re still friends, so I try and remember to buy her a
a mean person has a small and narrow one. It is almost as birthday gift. She slipped from the inner core to the second
GIFT GIVING IN HONG KONG 245

layer. But if I forget to give her a gift this year, perhaps our I: What did you mean by “you felt frustrated but did not feel
friendship might deteriorate further and become more like a guilty?”
third-layer friendship. The third layer is mostly composed of
S: I was frustrated, but I still made an effort. Even though
acquaintances [hi-bye friends].
receiving a gift is not that important to me, it may be to
Here Sonia discusses the importance of observing the social others. It also plays a critical part in maintaining relationships.
principles of reciprocity and equivalence with second- and Phoning, paging, and sending a card are all ways by which
third-tier friends and the problems that arise when friends you can show respect. For people who are not so close, you
slip from one tier to another because appropriate gifts are would like to offer a token gift in order to maintain the
not exchanged on the right occasion. Loss of social face is relationship. So it’s really out of a sense of obligation to keep
possible. As Ho (1975) notes, social face and impression the network going. But I’ll do the minimum to keep the
management are important in communal relations. Ritual relationship going.
occasions of gift exchanges with second- and third-level The occasion Sonia describes caused frustration, but not
friends serve as maintenance rites, reaffirming ties that tend guilt (reserved for close friends), because any equivalent
to weaken due to relational atrophy (Cheal 1988; Miller gift would be appropriate to face the other person. Since a
1993). countergift—token acts—would sustain the relationship,
S: For hi-bye friends, I won’t make such a deliberate effort timing was critical. Between third-tier friends, showing re-
to go out and buy a suitable gift. If I’m shopping and find spect is also more important than showing emotions. Cal-
something appropriate, I might just pick it up, and when the culation is present, but individuals try to downplay it. Over-
occasion presents itself, I’ll give it to that person. Let me all, preventing loss of social face is more critical than gaining
give you an example. If somebody were to have a birthday, face in these instances. Yan (1996) suggests that Chinese
then people who hang out together would collectively buy culture emphasizes networks of relationships, so that insid-
that person a gift. So you’re forced to contribute. I can’t ers are not compelled to feel guilty about outsiders in these
escape from such a situation. The person closest to the birth- situations.
day person is usually assigned the task of choosing the gift. I: Can you elaborate on this sense of obligation you feel?
Then, on the actual day, all of us gather to present the gift.
You have to reciprocate, otherwise you’ll be identified as a S: Sure. I live in a society. I know that one day I’ll need my
“shabby person.” If my classmates gave me a birthday gift, friend’s help or maybe I might even get close to this person.
I’d have to buy them one in return. Of course, I’m happy to So if I like them initially, I’ll try to keep the relationship
be remembered, but sometimes it becomes difficult to going. I still want to show them my respect. The gift, however
reciprocate. small it is, is still a way of facing somebody. On the other
hand, with your close friends you don’t worry about whether
The term for shabby person is hòhn syûn, which translates they’ll be helpful to you now or in the future. I don’t want
as “miserly behavior.” Not to reciprocate on a gift occasion just any kind of help from my close friends, such as financial
would clearly be a situation for losing social face and should help, for instance. But I may need comfort when I’m unhappy
be avoided. Sonia states that there is even coercion involved or when I face challenges. I want their understanding more
in contributing to a joint gift for a third-tier friend. In Chi- than any other form of help.
nese culture, restrictive and even coercive acts promote mu-
tual consideration in social networks (Ho 1975). Further- Acting in relation to one’s social situation is important to
more, to minimize the sense of obligation associated with Sonia, for, as a member of a society, she must act in ac-
the occasion, the individual closest to the person celebrating cordance with the social norms of reciprocity. The possi-
the birthday is asked to buy the gift. The ritual surrounding bility of requiring help from a friend or of intimacy with
the birthday person when the gift is given also removes that person in the future motivates Sonia to invest in the
some of the obligatory nature of gift giving. It is thus im- relationship. Sustaining the relationship is an act of main-
portant even in forced relationships to demonstrate a lack tenance, but using this as a mechanism to ensure a stronger
of concern with calculation. While gifts are not normally future relationship causes Sonia to be more aware of oblig-
opened in the presence of the giver, it is common to do so atory giving. Here an element of instrumentality obtains,
among close friends. In this instance, both giver and receiver but it is tempered by the sentiment associated with gift giv-
enjoy the process of unwrapping. However, with less inti- ing. Yang (1994) and Yan (1996) mention the importance
mate friends, recipients may show their gifts to close friends. that people place on increasing their guanxi. To Sonia the
Heeding the face of others is a mechanism by which one importance of the gift lies in its power as a vehicle to face
can prevent loss of face, while the possibility of a hi-bye somebody. Here Ho’s (1975) notion of sociality is crucial
friend becoming a close friend also raises the strategic ne- to understanding the role of the gift, for even a token gift
cessity of giving face to the other. recognizes the other as an equal partner in the exchange.
Thus, gaining or losing face is not a private act of self-
S: On one occasion, I really didn’t have the time to get a evaluation but an evaluation granted by the other. One can-
third-tier friend a gift. I was frustrated, but I didn’t feel guilty. not just claim face; one has to be granted face. Consequently,
Given the time and financial constraints, I did the best I could. a person must always be vigilant and attentive to the face
246 JOURNAL OF CONSUMER RESEARCH

of others because face considerations are often mutually J: I buy a lot of things for my parents and sisters. They also
restrictive and sometimes coercive in the achievement of give me things they know I like. We do not refer to these
social harmony. things as gifts, but they are ways of showing that we’re close.
With a close friend, however, face work is not so crucial,
I: What kinds of things do you buy?
and financial equivalence is not sought in gift giving. What
the Chinese value is the friendship itself and the support J: Chocolates, for instance, that everybody can share. I know
they receive in times of crisis. The gift may be anything, that I don’t have to buy things to demonstrate that I love
small or large and should not affect the relationship, which them, but I do it, because I know that my parents and sisters
is regarded as solid. Yet even here, an expensive gift either like certain kinds of chocolates, and so on. But when I’m
communicates the feelings of the giver, exceeds an earlier older and settled, I’ll take care of my family.
gift, or reflects the closeness of the relationship between
giver and receiver. I: Can you expand on this?
J: When my parents are older and feeble, I’ll consider buying
Excerpts from an Interview with Justin: Giving to gadgets to simplify their lives. My mother, for instance,
the Romantic Other, and Family Relationships bought a wheelchair for my grandfather because he had dif-
ficulty walking. This was not an act of obligation, but some-
Justin is a third-year student at the university who lives thing she wanted to do. You can see that she loves to do
with his parents. Like Sonia, he makes distinctions between such things.
close friends, just friends, and acquaintances. Many partic-
ipants, including Justin, used the phrase “gift comes and gift I: Can you tell me more about the distinction you make
returns” (laih seuhng wohng loih) to describe a society-wide between obligation and willingness?
norm for what Yau et al. (1999, p. 1030) refer to as bao or J: Sure, what I mean is that not only do I have the respon-
reciprocity. He discussed exchanging gifts with his girl- sibility for taking care of my parents but also the desire to
friend: make them happy. When I was little, they took care of me
Justin (J): Giving gifts to my girlfriend is important because and my sisters. So when they’re old, looking after them will
it is a way of telling her that I’ll take care of her and that I be my way of showing I love them.
want to make her happy. There are two things here—caring Justin’s family, like the families of other participants, does
for her and concern for her happiness. This is particularly not formally exchange gifts but exhibits a constant give and
important in the initial stages. take on an intimate level. Although Western holidays have
I: What did you give her in the early stages of your penetrated into the economy and the media, the commer-
relationship? cialization of family feelings is discouraged on such occa-
sions. Giving chocolates to family members is one way of
J: I tried to buy her things she wanted. Later, she told me giving and receiving pleasure in a family context, but it does
that she was impressed, because I was spending time and not constitute an expression of deep feelings. Like other
money to buy her things [spontaneous little gifts as well as participants, Justin discusses the importance of showing par-
larger gifts for her birthday, and so on] that she liked. At ents that their children love and care about them, especially
first, I bought her dolls and flowers, now I buy her unusual in old age. Justin’s own mother had set the example for
jewelry. filial love when she purchased the wheelchair for his grand-
I: What kind of unusual jewelry did you give her? father, an act Justin describes as one of love, and not of
obligation. He recognizes that his parents’ gift of life is
J: Most girls love gold jewelry, and it is now becoming more unconditional (enqing), and can never be reciprocated, only
commonplace to give such gifts. When I bought her a chain replicated with his own offspring.
with a carved eagle pendant, she was so thrilled. Although
expensive, it was unique. It was only then that she realized
that I really loved her.
Family and Enqing Relations
Among Cantonese speakers, the term enqing describes
Justin emphasizes that thoughtful gifts, both small and large,
enrich their relationship because they are tangible reminders feelings of intimacy between family members. Parents give
children enqing for life, and their children in turn are in-
of its development. Creating and strengthening positive
debted to them for life. Enqing can neither be repaid nor
memories of their good times is for him a way of building
exchanged, but is passed on from one generation to the next
a foundation for their future together. Justin’s girlfriend saw
the gift of jewelry as an act of sacrifice that led to a turning and maintained through rituals celebrating ancestors. Any
attempt to interpret filial piety as a gift exchange or a display
point in their relationship (see also Ruth et al. 1999). It was
of instrumentality is rejected outright. In this regard, Doug-
almost as if he had intuited her desires, and from that time
las and Isherwood (1978), Godelier (1999), and Weiner
on, Justin had become more like family.
(1992) discuss objects that cannot be given to others because
I: Can you tell me more about what happens in the context they belong to the realm of the sacred. Godelier (1999) states
of your family? that “no society or identity can survive over time and provide
GIFT GIVING IN HONG KONG 247

a foundation for the individuals or groups that make up a solved through consumer goods, but they do not have a
society if there are no fixed points, realities that are exempted price tag. Gifts for family members, as our participants
from the exchange of gifts or from trade” (p. 8). Hong Kong noted, are practical and functional in nature, which de-em-
Chinese regard family relationships as such a reality: they phasizes their special status. This contrasts with what Cheal
are inviolable and lifelong, and reciprocal gift giving would (1996) suggests occurs in the West, where the emphasis in
violate the sanctity of this principle. Parry’s (1986) study family giving is on nonpractical and nonutilitarian goods,
on giving in the Indian caste system (dana) demonstrates since basic needs are met in routine and impersonal ways.
that asymmetrical giving also characterizes Indian culture Chinese culture regards parents as superior to children in
and fulfills a similar function: one-way gift flows from mem- both gift-giving roles: as givers and receivers. As a result,
bers of the higher caste to members of the lower caste main- when parents receive gifts from their adult offspring at for-
tain and reinforce the hierarchical social order. Thus, the mal or informal occasions, they do not have to reciprocate
patterns of asymmetrical giving in India, as in Hong Kong, them. Parents are also considered superior when they give
challenge the universality of reciprocity in gift exchanges red packets of money to their unmarried children at Lunar
across cultures. New Year. Similarly, when the children marry and start their
The emphasis on enqing also emerges in the physical own families, they expect similar expressions of filial piety
layout of the household, which typically reflects a lack of from their own offspring, so the hierarchy is maintained
privacy and individuality. Homes are very small, and the from generation to generation. The mother of one of our
majority of the population, including families with four or interviewees had made this very clear when she said, “Your
five members, lives in cramped two- or three-room apart- body and life belong to me. You can never repay me for
ments (Siu 1999). The family may include grandparents and, this.” This statement both reveals a fundamental resistance
periodically, other extended family members. Because of to changing a core value and emphasizes the engendered
such close living arrangements, the individual learns to view and embodied nature of the ultimate gift—the gift of life.
the world as a network of relationships (Hsu 1985). Many The giver in this instance is superior to the receiver. In
interviewees noted that they did not have separate bedrooms enqing relationships, blood ties and the sharing of meta-
and therefore could not lock themselves in a room to listen phorical bodily substances are both sanctified and institu-
to music or to read a book. The only space that they could
tionalized (Bond 1991).
claim as their own was a bed on which they placed personal
More recently, the introduction of Western holidays, in
items, such as books and stuffed animals. Individuals, how-
particular Mother’s Day and Father’s Day, has created some
ever, learn to have private moments, even when they are
ambivalence about gift giving in families. Although gift
surrounded by family members; for example, they may use
giving is used to express filial piety, it also allows givers
the bathroom for private phone calls, a good cry, or even
to exercise their autonomy because the act of choosing a
meditation. Space and possessions are not totally individ-
ualized, and the family may jointly own cassette players and gift places them on the same level as their parents. As some
CDs, but given the affluence of Hong Kong, many young participants noted, this creates a double bind. On the one
people own their own CD players, cellular phones, and other hand, parents want their children to give them gifts on
electronic items. Despite family injunctions against privacy Mother’s Day or Father’s Day, so as not to lose face among
and the ownership of goods, the younger generation does their friends, but, on the other hand, they frown on the act
rebel against the collective will of the family and occasion- itself because it disrupts the parent-child hierarchy. In Con-
ally violates these rules. But their attempts to redefine them- fucian thought, the child can never equal the parent, re-
selves by acquiring goods that emphasize self-reliance and gardless of the type of gift given, and any attempt to do so
individuality occurs through domestication (Tobin 1992) would generate serious conflict. But the media’s influence
Participants noted that, in most instances, family members is so pervasive that parents often discuss with their friends
do not exchange gifts, although families (as a unit) may the gifts they received from their children on these special
enter into gift relationships with other families, especially occasions. The drive to save social face has imbued the gift
during festivals such as Chinese New Year. Gift giving does with extraordinary social implications for the family, for it
not occur within the family, because love and sacrifice take now has much more significance than when it was just a
precedence over reciprocity. In this regard, Yang (1994) token. It is as if one parent were to tell another “my daughter/
mentions feelings of intimacy that are experienced only in son bought this for me because s/he cares about me” and
the context of the family and sometimes in family-like re- then to pause to allow the friend to draw the correct infer-
lations (yiqi). This is evidenced by Cantonese phrases that ence. In an extreme case, one participant said that she would
express affection only for family and like-family members: be “dead meat” (séi la) if she forgot a gift-giving day. Such
ngóh ge gãyàhn literally means “my family” but may also a violent metaphor is surprising, but the participant noted
be extended to include very close friends and romantic oth- that her parents would be upset if they lost face among their
ers; ngûhkéi-yàhn, which literally means love between sib- friends. As the respondent noted, her mother did not artic-
lings and respect for elders, may apply to all family mem- ulate such a thought directly but “mumbled under her
bers; and haauseuhn, an expression of filial piety, may also breath,” thereby conveying displeasure at her daughter’s
apply to all elders. However, family disputes may be re- thoughtlessness in such ritual situations. In sum, the incur-
248 JOURNAL OF CONSUMER RESEARCH

sion of Western holidays into Chinese life has altered the requirements of filial piety may inhibit an individual’s in-
nature of gift giving in the family. dependence and eliminate personal desire and interest is
Parents may ask their children to purchase items for them, worth noting. In this context, then, it is not surprising that
but these are not viewed as gifts. According to one partic- some of our participants were torn between feeling modern
ipant, the term wúih bou yéuhngyukh-ji-yãn literally trans- and observing more traditional behavior. Patrick’s obser-
lates as “the feelings that one has for parents to recognize vation that his mother explicitly told him to give her more
the grace of (having been brought up by them).” In other money when he found a job is an unusual request because
words, children will do anything for their parents to make it is direct and evokes the fear that children may not always
them happy. But there are also instances in which children be able to look after their aging parents. Finally, David’s
have to be reminded to do what they are expected to do for story about how his uncle’s loss of face caused a family rift
their parents. suggests that withdrawing a promised object has repercus-
The following excerpts from interviews clarify and further sions despite the injunction against gift giving in the family.
explore some of the issues raised above. The first one il-
lustrates the ways in which young people are socialized to
behave in intergenerational interactions. The second offers Relationships with a Romantic Other
a glimpse into a situation in which intergenerational conflicts
may occur. The third, with a male informant, suggests that In love relationships, the instrumental nature of gift giving
in some instances parents have to be vigilant about rein- is downplayed from the start and, therefore, the term “token
forcing the idea of parental care. The fourth excerpt, also gift” or sui láih maht is preferred to the word “gift.” In the
with a male, suggests that in the context of the extended early stages of a relationship, men are expected to take the
family losing face might be a serious problem. lead and give several small gifts. As the relationship pro-
gresses, however, women not only tend to give more gifts
Marina: At Chinese New Year, only parents give us (planned and unplanned) than men but more substantial ones
gifts—red packets with money in them. You never give your as well. When the couple begins to discuss commitment and
parents gifts. When I have my own family, I’ll be expected marriage, the nature of giving changes again: Gifts become
to show them (and other seniors) respect through gifts. We more personal and are linked to the recipient’s specific
don’t use the word “gift” because we’re already a family, needs. Finally, when the relationship becomes very close,
and we don’t worry about whether it’s a gift or not. giving—even on ritual occasions—becomes unnecessary.
Consider what some of the participants had to say on this
Kathy: When I bring things home, my mother will often say,
issue. In the following excerpts, Michael talks about the
“Why did you buy these useless things?” At that moment
problems of giving standard gifts, like chocolates, in the
I’ll act like a spoiled child and retort, “Okay, I won’t buy
early stages of the relationship, an act that may or may not
you anything any more!” But when I have a family, I’m sure
evoke feelings of excitement and warmth. Jacki is quite
I’ll react in a more Western fashion. I’ll accept the gift and
graphic about her gift-giving practices. The idea of losing
not say it’s useless.
social face is also apparent in Mary’s use of the phrase “you
Patrick: We seldom buy gifts in our family. My mother would get termite,” which simply means that a person will be so-
say, “You should not give me any gifts on my birthday. It cially sanctioned by friends and relatives for not acting ap-
is a waste of money. You can give me more money when propriately. Finally, Alison describes what happens when a
you find a job and settle down.” lover becomes part of the family.
David: One time, when my father came home from a trip, Michael: When I started dating my girlfriend, I decided to
he brought a Swatch watch that he had promised my first give her a box of chocolates and take her out on Valentine’s
cousin, but I liked the watch and asked him for it. This caused Day. It was a rather moderate gift. She opened the box and
a problem, because my uncle had lost face when his son was said, “Oh . . . chocolate!” She didn’t appear too excited and
not given the Swatch watch. Since then, our families have put it aside.
not been too close.
Jacki: For my boyfriend’s birthday, I’ll take him out to lunch
Marina’s confident and spontaneous assertion that what or dinner. If this relationship gets better, then I’ll buy him a
you give should not be described as a gift because the re- nicer gift, like a squash racket. If I feel that our relationship
cipient is family highlights the importance of examining is going nowhere, then I won’t give him any more gifts!
what Sherry (1996) calls a biocultural basis for gift giving.
Care-giving rituals prevail in family contexts and shape an Mary: On days like Valentine’s Day, when all your friends
individual’s understanding of gift giving. For Kathy down- get flowers and you don’t, your boyfriend loses face. You
playing the notion of the gift, as her mother did, would “get termite” as they say. You’re angry that your friends will
perpetuate the accepted norm of the interdependent self. think your relationship is not good or that you’ve broken up,
Kathy, like others of her generation, feels that she has a etc. So there is some pressure to conform.
different lifestyle and should have more freedom, much
along the lines of what Hong, Chu, and King (1997) imply. Alison: I’ve been going out with my boyfriend for almost
Zhang and Bond’s (1998) suggestion that the extreme two years now, and we’re very close. He’s becoming more
GIFT GIVING IN HONG KONG 249

like family than just a very intimate friend. Now we don’t ments on the importance of giving her aunts gifts. Consider
give each other gifts because there’s no need to. the following excerpts in which respondents describe their
gift exchanges with close friends and extended family mem-
The term “token gift” captures the transition from outsider bers:
to insider status because the romantic other, or prospective
groom, will receive token gifts to reflect his ambiguous Jessy: I have a very close friend whom I have known for 10
status in the family: small, spontaneous gifts and more sub- years. I bought her a dress for her birthday—it was the perfect
stantial ones on special occasions like birthdays. When the gift! I knew her tastes so well, and in this instance I knew
relationship strengthens, the sentiment attached to these ob- her size as well. It was the ideal gift, because she had tried
jects becomes very important and is expressed in a phrase it on and loved it.
like lihng keuih hoisam, which means something like “to
Joey: You need friends, right? A gift is one way of saying
cheer him [or her] up” or “to please him [or her].” Ulti-
“I remember and care about you.” This will make them happy.
mately, when the romantic other becomes a member of the
family, gift giving in this formal sense ceases. Spontaneous Vincent: For relatives, such as cousins, I give only birthday
giving and sharing are encouraged because the romantic cards, which they may see as an inferior gift, because they
other has become a member of the core group. Thus, my can easily throw it away. I think they prefer an object, because
study, which indicates that gift-giving patterns among lovers it lasts longer than a card.
in Hong Kong resemble Western ones, supports Yan’s ob-
servation (1996) that most studies on non-Western societies Theresa: If I forget to give one of my aunts a gift, this will
downplay the importance of emotion. According to Yan, be talked about in the extended family. So then my mother
there are two reasons for this: first, anthropologists tend to will have to settle the matter. She’ll have to say something
exoticize the other; second, studies on gift giving in the like, “Oh, she’s sai-gu,” or too young to know, so please
West focus on the pure gift, creating the impression that forgive her.
questions such as who, what, and when are irrelevant. Cal- In this instance, Theresa’s mother will have to do damage
culation and sentiment figure equally and prominently in control for her daughter’s socially inappropriate gift behav-
both Western and Chinese giving. ior. If an individual does not show an extended family mem-
ber affection by offering a gift, he or she is described as
Yihhei and Gift Giving (Close Friends/First Tier) móuh gãgaau (“not from a good family”) or ngóh sı̂k yàhn-
chı̀hng-sai-gu (“one who does not understand the social
Yihhei feelings refer to intimate relationships between norms of balance and harmony”). However, if people are
close or first-tier friends. Sometimes intimate friends be- too young to understand the intricacies of reciprocity, the
come like family and are therefore treated accordingly: term sai-gu may be used to describe their behavior. This
There is no obligation to give them appropriate gifts on simply means that the individual is too young to understand
ritual occasions or to observe the other rules of social pro- the rules of propriety and social graces and should therefore
priety. This clearly contrasts with similar situations in the be excused.
West, where obligation and sentiment are invoked through In each of the above excerpts, the idea of using the family
gift giving (Carrier 1993; Cheal 1988). as a model for behavior is apparent. The joy of giving and
Yang’s (1994) previously quoted statement that part of receiving is emphasized (except by Vincent and Theresa)
the individual is transferred to the recipient and vice versa over the amounts spent on the gift. However, in the last two
also applies to first-tier friends. Over time the “me-in-you” cases, which involve extended family members, giving is
is balanced by the “you-in-me,” but as Yan (1996) notes, obligatory. Yan (1996) refers to this as giving without good
this sense of having to repay is unequivocally overpowered feelings. In general, the amount of time spent on searching
by the emphasis on affect. When buying gifts for their close for the right gift not only makes the receiver happy but also
friends, participants spoke freely about the time invested in pleases the giver, who imagines the process of receiving
choosing the right gifts and of the joy of wrapping them prior to the giving. Also, with close friends, a deferral is
and of watching their friends open them. One of the par- acceptable as long as the event is recognized with a token
ticipants stated that she always kept her close friends in gesture. In fact, as Yau et al. (1999) observe, the extra time
mind when she went shopping just in case she found the taken to find the right gift helps the giver to savor the re-
“right thing,” even if she was not looking for it. While these lationship and to enjoy every moment of the process. The
gifts imply intimacy, the suggestion of obligation persists, principle of generalized reciprocity is nevertheless observed
as we shall see in the excerpts below. In one instance, Jessy when an expensive gift is offered in return, but the focus
discusses the ability to see inside her friend and the oppor- is not on the obligation. Instead, the giver is motivated by
tunity she had to buy her the ideal gift. Jessy’s comments a desire to cherish and affirm the relationship (see also Ruth
bring to mind the Chinese expression “everybody wants to et al. 1999). The gift touches both giver and receiver very
be at the center” (yàhn yàhn dõu séung sı̀hng waih jungsãm), deeply at many levels, because the gift embodies and builds
which reinforces the importance of the ties that bind people. on past memories.
In another instance, in which close friends are discussed in Although yihhei feelings are valued by most participants,
the same context as extended family members, Theresa com- calculation sometimes takes precedence over affection. In
250 JOURNAL OF CONSUMER RESEARCH

one of the interviews, Lisa indicates that in purchasing gifts they do not attach any importance to the price of the gift.
for close friends, she is sometimes motivated to buy what The giver often experiences relief after buying the gift, be-
she likes rather than what her friends like. She also admits cause it is so difficult to find the right gift. Again, loss of
that price is an important consideration and clearly identifies face may be averted by carefully selecting the gift. But even
the benefits of making a specific purchase (“accumulation among good friends, a distinction may be made between
of points toward my next purchase”). She also adds that she close and not so close friends. In both instances, affirming
experiences no guilt because her friend will have to feign that one cares and wants to maintain the friendship is still
good feelings when she receives the gift. at the root of such giving, although the type of gift chosen
may vary.
Rénqı́ng and Gift Giving (Good Friends/Second When buying gifts for rénqı́ng friends, our participants
followed these guidelines: size matters, so buy a large gift,
Tier) because people will witness its unwrapping (Sylvia); do not
Rénqı́ng refers to the emotional bond between good or buy gifts associated with death, although one participant did
second-tier friends. In the exchange of gifts, a giving and give a clock to a friend (Sonia); do not give money except
taking of personal essence occurs (Yang 1994), as in a yihhei under certain circumstances, such as Lunar New Year (Ada);
relationship. But the obligation to repay and not be in- do take a friend out to dinner to express your affection, even
debted—without the receiver losing face at your ex- on a personal occasion such as a birthday (Stephen). The
pense—prevails. Here the reference to saving face points to goal is to buy an appropriate gift for your rénqı́ng friend:
social rather than to moral face. Jenny, one of the partici- your gift must please her, but it must also suit the occasion.
pants, noted that “the gift has to be acceptable but you can In sum, calculation takes precedence over sentiment.
take it easy when you buy gifts for good friends.” Most When reciprocity is not observed, some good friends may
often gifts to good friends are given on birthdays, and the turn nasty. Emily, another participant, described one such
amounts spent are generally less than on gifts for close occasion: a good friend had taken offense because she had
friends. Ada, another participant, mentioned that cash was spent 100 more Hong Kong dollars on Emily’s gift than
never given as a gift. Consider the following statements from Emily had on hers. Here comparison and calculation formed
additional respondents: the basis of the giving, but there are mechanisms in place
to discourage such behavior, for example, proverbs and say-
May: Sometimes, you get ideas as to what to get your friend
ings. In Hong Kong an individual who always compares
for her birthday through the hints she drops. She might say
and calculates gifts given and received is called a “woman
that something is getting popular and that she would also
with small eyes.” Rénqı́ng friends may be more calculating
like to have one. And this way we at least know that she
than close friends, but they cannot express their disapproval
wouldn’t dislike it. Price is an issue, because I still have to
of a gift based on price alone.
rely on my parents for money, but I can’t buy a cheap gift.
Buying something for less than 50 [Hong Kong] dollars is
cheap, but over a hundred dollars is acceptable for university Guanxi and Gift Giving (Hi-Bye Friends/Just
students. Friends/Third Tier)
Stephen: A birthday is more special, more personal. . . . More explicitly instrumental, guanxi has a tactical di-
Spending time together eating/drinking or karaoke would be mension, although degrees of affect and notions of loyalty,
fine. duty, and trust are also involved. Guanxi relations develop,
by definition, between potential friends; hence a certain
Sylvia: For good friends, you cannot really give a small gift.
amount of etiquette and propriety of conduct are necessary.
It is better to give a large gift, because the recipient will be
Gains and losses are calculated, and the balance has to be
happy when she unwraps it in front of everybody.
maintained. Giving and losing face is crucial to this
Sonia: I did buy a clock for a friend, but in Chinese culture relationship.
clocks are never given as gifts because they are associated Participants referred to guanxi friends as just friends or
with death. But before I gave the gift, I asked her for a small hi-bye friends, that is, reasonably good friends whose com-
amount of money, so that it appeared as if she had bought pany they enjoy but also seek because of the potential for
it for herself. developing networks of relationships. Strong emotional at-
tachments are rarely formed in such instances, although one
In rénqı́ng contexts, despite the urge to please, ritual, rec- always shows respect to others. Joint gifts and calling or
iprocity, and equivalence are sought. Concern over price paging friends on their birthday are mechanisms by which
surfaces, because offering a cheap gift causes one to lose such a relationship can be maintained. Having a meal to-
social face. However, offering an expensive gift also places gether is often a useful way of getting to know people better
pressure on the receiver to reciprocate. Although individuals and to increase one’s guanxi without too much expense.
may drop hints as to what they would like to receive, they Consider what Clara had to say:
must be discrete, as must the person buying the gift. Oth-
erwise, both giver and receiver risk violating the rules of Clara: Although we’ve been in the program together for three
surprise, mystery, and premeditation, for both pretend that years, we rarely discuss personal matters. However, we re-
GIFT GIVING IN HONG KONG 251

member birthdays. We collect money for birthday gifts, and The principle of indebtedness acts as a safeguard against
the person who knows the individual [birthday girl or boy] abuse. Implicit in the act of accepting a gift is an agreement
volunteers to buy the gift. in trust to repay in-kind at a later date. The timeliness of
the gift and occasionally its rarity may also act as a mech-
Further, what you give the other person in a material sense anism to ensure this sense of reciprocity.
is balanced by your moral advantage. You keep score to In Chinese society, the distinction between insiders and
ensure that it is a win-win situation, for face is not only a outsiders is critical. It is important to be an insider at many
matter of prestige, but also an emblem of personal and social levels of interactions because people deal with you differ-
identity (Yang 1994). Thus the exchange of personal essence ently based on their knowledge of you. Access to things,
occurs in guanxi as it does in other gift relationships, but services, and people is barred if you are an outsider. Some
the “me-in-you” and the “you-in-me” is constantly under transformation is essential in order to move from outsider
surveillance. If the relationship is good, a temporary short- to insider, and this is where gift giving plays an important
coming in the donor will be tolerated because donor and role. As many respondents noted, hi-bye friendships have
receiver want to maintain the relationship. Such augmen- the potential to become more intimate by means of a timely
tation and reduction of face occur particularly in guanxi gift. One respondent described it as “adding a hat” (layering
relations, but even here an attempt is made to go beyond the relationship) to a consumer good to make it a gift. This
material obligation and face work (Yan 1996). The following category of friendship thus enhances the links between giver
excerpts elaborate these issues further: and recipient. According to the participants, acting appro-
Lydia: I personally think that I should not stand out from priately in line with one’s social position is important, be-
the rest when I contribute to a joint gift. If I suggest an cause this way one avoids losing face. Nonetheless, it is
expensive item, and they are used to buying reasonably cheap also clear that the line between obligatory giving, flattery,
items, they may misunderstand me. On the other hand, if gifts, and bribery blurs on occasions when calculation is
they want to buy an expensive gift, and I don’t want to prominent in people’s minds.
contribute much, they’ll think I’m shabby. So it’s a delicate
balance!
Linda: I would contribute to a joint gift because I don’t want CONCLUSIONS
my friends to think ill of me. I care about how they see me, This study emphasizes the importance of redefining our
and I also want to give them face. There are two sets of understanding of gift giving through data gathered in Hong
relationships that have to be nurtured here: the one with your Kong. Such a cross-cultural approach, recommended by
friend who is asking you to contribute (which is important), many consumer researchers (Deshpande 1999), provides an
and the one with the person to whom you are giving a gift. epistemological critique of existing theories of gift behavior.
Vincent: If I have given him a gift for his birthday, and he The few available studies (see Aaker and Maheswaran 1997;
remembers mine but fails to give me one in return, I’ll start Applebaum and Jordt 1996; Arnould 1989; Sherry and Ca-
to wonder about it. It is a feeling that if I have shown him margo 1987; Thompson and Tambyah 1999) in this genre
respect why does he not feel the same way about me? serve as exemplars for demonstrating how existing theories
can be revised based on data gathered further afield. All
Joint gifts are one way of giving individuals the respect they these studies, regardless of their approach, make a persua-
deserve if one wants to maintain or build a relationship with sive case for viewing cultures as linguistic-, location-, and
them. But even here rituals must be observed to remove the time-specific systems of shared meaning, thus resisting the
commercial edge; for example, the person who knows the reduction of cultural features into universally or taxonom-
individual best volunteers to buy the gift. If one suggests ically consistent categories (Holt 1999). I extended this ap-
an expensive item, it could be misconstrued as an attempt proach by demonstrating that gift giving in Hong Kong is
either to dictate the choice of gift or to exceed the amount embedded in particular sociocultural circumstances and
of money that should be spent. The opposite might also practices. Overall, I argue that the term “gift” applies only
occur if the group wants to buy an expensive gift and one to consumption activities/objects within certain contexts that
individual does not wish to. This causes unnecessary friction involve an exchange between two or more individuals. The
and the loss of face between the individual who refuses to family is a sacred sphere and therefore falls outside of the
contribute to an expensive joint gift and the person who realm of reciprocity. Further, the cultural principles of rec-
volunteers to buy the gift, as well as between intermediary iprocity, sentiment, and face serve to guide gift relations.
and receiver. Refusing to contribute would also constitute a
loss of face because it would be an admission of being
unable and unwilling to pay. Relationships between indi- The Gift Continuum
viduals and groups thus expand and contract depending on
the emotion and sentiment involved. Any social context has My findings clearly demonstrate the existence of a gift
the potential for developing guanxi networks, and guanxi continuum in Hong Kong that consists of a social scale of
relationships may likewise develop into more intimate friendships—from most to least intimate—that determines
relationships. and guides gift exchanges. Gifts thus involve the circulation
252 JOURNAL OF CONSUMER RESEARCH

of goods in the service of ties. Central to yihhei, or the most an intermediary’s guanxi networks). Guanxi relationships
intimate of these relationships, is the concept of sharing and depend on the creation of obligation and indebtedness
of mutual support: the parties concerned are morally obli- among gift-exchange partners. The distinction between in-
gated to give, receive, and give in return. The refusal to sider and outsider is therefore important, because access to
share (i.e., to offer an immediate countergift) is tantamount goods, services, and people is often closed to outsiders. Gift
to creating social distance. In yihhei relationships, instru- giving facilitates the movement from outsider to insider
mentality plays a minimal role, even if price is a factor, status. Overall, Chinese giving celebrates the remembrances
because the desire to please the other is paramount. Partic- of gifts past and provides the springboard for countergifts
ipants emphasized the importance of buying the right gift, (Yang 1994; Yau et al. 1999).
one that evokes the past (e.g., prior gift exchanges and cher- According to Yang (1994, pp. 199–201), the whole point
ished day-to-day interactions) and that reflects both the na- of a gift relationship (except with close friends) is to even-
ture of the occasion and the strength of the relationship. tually balance social relationships, show sentiment, and
Yihhei friends may offer a token gift either to give them- maintain face. The giver has a moral right to the face of the
selves more time to find the right gift or to prevent loss of other, who can now be subjected to his or her will. Yang
moral face when they have forgotten a friend’s birthday. A describes this process as adding a personal essence to the
belated gift should ideally be something the recipient needs gift, which helps construct relational subjects by detaching
the most, for it must demonstrate that the giver understands a personal substance from the giver and attaching it to the
the heart of the receiver. A belated gift, which is always receiver. One could also argue, however, that sharing always
larger than an immediate countergift, is said to bring pride precedes the act of giving and that the spirit of the giver,
and good luck (Yau et al. 1999), which contrasts with what rather than essence attached to the object, is critical in Chi-
happens in the West where it may cause tension. nese culture (Yan 1996; Yau et al. 1999). Either way giving
There exists a gift-giving paradigm for close friends in requires an interaction with another individual. In the words
Hong Kong. First, social relationships take priority over of Douglas and Isherwood (1978, p. 89), consumption is
price considerations: acknowledging a close friend on a rit- about power, but power is held and exercised in different
ual occasion, such as a birthday, is an act that builds intimate ways.
relationships. Second, the gift chosen is determined by spe- The romantic other has an ambivalent status in gift-giving
cific cultural criteria, such as finding the right gift, one the contexts because of the probability that he or she will be-
friend truly desires. Third, goods are endowed with special come a member of the family. In the initial stages, gift
value because the right gift is jointly created and evaluated exchanges are crucial, but with growing intimacy, the person
by the participants in the exchange. Close friends actively becomes like family and eventually the gift giving ceases.
remember and share in the knowledge of a common past, Thus romantic others receive token gifts that mark their
so gifts serve as visible markers of intimate social relation- ambiguous or in-transition status. The focus on sentiment
ships (Douglas and Isherwood 1978, pp. 75–76). in gift exchanges between romantic others is as important
Obligation and reciprocity are central to rénqı́ng rela- as understanding the transformation from outsider to insider.
tionships, but sentiment, sharing, and mutual support over- As Yan (1996) notes, the Chinese are just as affectionate
ride purely utilitarian motives. Forgetting a friend’s birthday, and sentimental in their giving behavior as their Western
counterparts.
however, or not reciprocating an act of kindness, may un-
dermine an existing relationship and cause loss of social
face. In exchanging gifts, good friends attempt to maintain
equivalence, but their priority is to please the friend. Price Toward an Epistemological Critique
is of concern to them because an inexpensive gift would Gift giving presents a dilemma because it is both an act
cause both receiver and giver to lose face. However, if they of generosity and an act of enslavement (Godelier 1999).
gave a larger gift than they themselves had received, this On the one hand, participants in gift exchanges enter a shar-
would put too much pressure on the receiver and would be ing relationship; on the other hand, receivers become de-
considered improper. Face considerations are significant pendent and even subject to the control of the giver (and
here, because the goal is to preserve rather than destroy the hence are inferior in many cultures) until the gift is returned.
relationship. While rénqı́ng bonds are weaker than yihhei According to Mauss (1967), gift exchanges occur because
ones, good friends strive to maintain cordial relationships, the hau, or spirit of the gift, which resides in the gift, and
so they must select a gift from a calibrated scale that ac- the spirit of the giver, which is transferred to the gift, compel
curately reflects the nature of their relationship the receiver to reciprocate. Mauss also states that there are
Guanxi ties are the most instrumental of gift exchanges, two spheres of wealth: the commercial sphere in which
although even here guanxi friends emphasize sentiment over goods are exchangeable and the sacred sphere in which
mercantile logic to minimize the loss of face for both giver exchange is not encouraged. In Hong Kong, the family is
and receiver. In these relationships, propriety and etiquette sacred and exempt from the reciprocal exchange of gifts.
prevail, emotional bonds are often minimal, and showing Further, the interdependent, familial self prevails in Hong
respect is key. The giver avoids losing face, especially in Kong. Since very close friends and romantic others may be
weak relationships, by evoking shared memories (through included in the familial self, the norms of reciprocity, in
GIFT GIVING IN HONG KONG 253

some instances, may not apply to them either. Because filial 1986). Parry’s study of gift giving in India suggests that
piety is enshrined in family relationships, children are for- asymmetrical giving maintains a hierarchical social order be-
ever indebted to their parents who gave them the ultimate cause there the givers (higher castes) are superior. In Hong
gift—the gift of life. Children express filial piety by, among Kong and the PRC, one-way gift flows occur when parents
other things, observing parental birthdays and ancestral rit- give red packets of money to children at Lunar New Year.
uals; whatever gifts are offered on these occasions are prac- Although they are not expected to return the gifts, the children
tical. Similarly, when Chinese parents celebrate their chil- offer their parents food and money when they themselves
dren’s achievements, they treat them chiefly as family rather marry. Like the higher castes in India, Chinese parents are
than as individual accomplishments. Anything that under- always superior regardless of whether they give gifts to or
mines the harmony and interdependence of the family is receive them from their married children.
discouraged. Actions of a moral nature that focus on the
inner self are encouraged among family members, although
maintaining social face as a family unit in the rest of society Token Giving
is also emphasized.
If the time-honored principle of asymmetry is the glue In his studies on the Kula, Malinowski (1978) underscores
that binds the Chinese family together, we begin to appre- the importance of maintaining social relationships through
ciate the intense desire to maintain such ethics of enqing, the protracted process of exchanging valuable necklaces for
especially in the parental generation. While the family re- highly regarded arm shells. Here the protocol of sociality
mains the core of society, it is not celebrated through rit- is embedded in the token gift (Weiner 1992). Our research
ualized gift exchanges. The sanctity of the family is instead also provides meaningful data on how token giving sustains
honored on a daily basis, through acts of filial piety that relationships at all levels of the gift continuum in Hong
cherish interdependence and through acts of solidarity that Kong. The ambivalence toward gift giving among romantic
distinguish the basic unit from the rest of society. In Go- couples generally reflects their transitional status from
delier’s terms, the family is outside the sphere of reciprocity. strangers to family members. The term sui láih maht (token
In the West, in contrast, it is the vulnerability of family gift) illustrates the general reluctance to call such giving a
life that is responsible for the large amounts of gift giving, gift. It involves time and labor on the donor’s part and is a
especially at Christmas (Cheal 1988). The gift becomes the way of gradually incorporating the receiver into the group.
perfect vehicle for displaying love, gratitude, and friendship, The same also holds true for very good friends who are
but the ideology of the pure gift (which emphasizes the considered like family, for often a phone call or a token gift
spontaneous expression of love between the parties con- suffices to show one’s appreciation until the right gift is
cerned) obscures the fact that even here gifts are calibrated found. Sometimes, eating together is regarded as a token
gift that affirms the like-family status of the friend because,
according to the nature of the relationship with the gift
in family contexts, food exchanges are often the medium
partner—whether the gift partner is a wife, child, or nephew.
through which love is expressed. In close friendships, sen-
The exaggerated focus on sentiment obscures the cultural
timent and caring far outweigh equivalence and equality. In
rules at play in the West. For instance, if a child received
the case of good friends, just friends, and hi-bye friends,
a smaller gift than a nephew, there would be some concern
token giving is also important because it serves to give face
about the nature of the relationship between giver and re- to others or to develop guanxi ties. Souvenirs and flowers
ceiver. There is an implicit social distance scale in relation (which participants refer to as easy or typical gifts) are often
to the given donor that is often subsumed under the term used to show respect. Token giving serves as a memory cue
“emotional value.” As Caplow (1982, p. 1321) observes, and affirms the reciprocal nature of the relationship between
“In the dialect of Christmas gift giving, the absence of a giver and receiver.
gift is also a lexical sign, signifying either the absence of
a close relationship, as in the Christmas contact of cousins,
or the desire to terminate a relationship, as when a husband
gives no gift to his wife.” Excessive generosity and care Limitations and Future Directions
embedded in the pure gift are seemingly more ideal than Generalizations are difficult due to the problems associ-
real, although they serve as an alternative to the mechanized ated with sampling young middle-class to lower-middle-
and rationalized egoistic forces that surround us (Belk 1996, class university students (perhaps more Westernized than
p. 78). As one moves beyond the circle of the family and the rest of the population). If Zhang and Bond’s (1998)
kin, the nature of giving changes as well. Carrier (1993, p. studies of filial piety and social harmony among university
58) suggests that reciprocation is insignificant and that there students in Hong Kong testify to the resilience and conti-
is a certain amount of disengagement from the relationships nuity of traditional Chinese values, how Hong Kong students
involved. appropriate and recontextualize the foreign and the unfa-
My findings also challenge the universal notion of reci- miliar requires greater elaboration. A case could be made
procity embedded in the gift (Malinowski 1978). This view that the resistance to social change is more acutely felt and
has since been criticized because of its undue emphasis on better articulated by the older generations—the parents and
dyadic transactions between self-interested individuals (Parry grandparents of the students interviewed. They often lament
254 JOURNAL OF CONSUMER RESEARCH

that their offspring, raised under British rule, have aban- APPENDIX
doned cherished cultural values in their race to accept the
new. Clearly, we need to examine generational differences GLOSSARY OF CANTONESE TERMS
in gift-giving patterns and to pay greater attention to the
domestication of the new. English Cantonese
Further, although we had male and female participants,
we need to further explore gender distinctions and changing Reflective force (inner self) Chı́
gender roles in both the care of family members and the Gift Láih maht
development of romantic relationships. Women have in- Ritual Láih
Act of giving Sung-láih
creasingly sought career opportunities outside the home, and Self Xı̂n
they now contribute to the family income. In these new Person Rén
contexts, are males still pressured to manage the finances Relationship (instrumental) Guanxi
of their aging parents and of their younger siblings? Are Face Min
Losing social face/losing Móuh Mı́n/lian
women pressured to be nurturers or are they also expected moral face
to assume financial obligations? Women are often caregiv- Heart Sãm
ers, although in the absence of male siblings they act as Spirit Lı̀hng
caretakers as well. But both men and women become gift Miserly behavior Hòhn syûn
Gift comes, gift returns Láih seuhng wóhng
givers as they age, even though they were gift recipients as lòih
children. And finally, if men are expected to take the ini- Reciprocity Bao
tiative for developing romantic relationships, how does this Intimacy in family Enqing
affect gift exchanges over the long term? My family Ngóh ge gãyàhn
Love for siblings/respect Ngûhkéi-yàhn
According to Mick (1996), Mick and De Moss (1990), for elders
and Sherry (1996), the self-gift is prevalent in North Amer- All elders in family Haauseuhn
ica, but is self-giving in Hong Kong more common than Family like relations Yiqi
Dead meat Séi la
our data suggests? The issue of self-giving, which might To recognize the grace of Wúih bou yéuhngyukh-
have a negative impact on family values and solidarity, sur- parental care ji-yãn
faced in our discussions with participants who made a dis- Token gift Sui láih maht
tinction between self-purchases and self-giving. This topic To cheer him/her up Lihng kéuih hõisãm
Close friendships Yihhei
warrants further exploration, and Ahuvia and Wong’s (1998) Everybody wants to be at Yàhn yàhn dõu séung
study provides new directions for further research on self- the center sı̀hng wàih Jûngsãm
giving. Make them happy Deui Kéuih hóu
This study also raises the question of the generalizability Too young to understand Sai-gu
reciprocity
of our research findings to Chinese populations in various Not from a good family Móuh gãgaau
parts of the world, such as Taiwan, mainland China, and the One who does not under- Ngóh sı̂k yàhn-chı̀hng-
West. What are the similarities and differences among these stand social norms sai-gu
different groups? Johnson’s (1974) study of Japanese gift Benevolence (good Rénqı́ng
friends)
giving in Honolulu suggests that second generation Japanese
are closer to the U.S. model than is generally assumed. To
what extent does the domestication and acceptance of the
modern alter the traditional values of the diaspora? [Received November 1999. Revised January 2001. David
On a final note, despite our improved understanding of Glen Mick served as editor, and Eric J. Arnould served
how Hong Kong Chinese give and receive gifts, there are as associate editor for this article.]
still many unanswered questions. For instance, money may
be offered as a gift in Hong Kong, and thus has both al-
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