Procedure

Repair Invoicing

1. PURPOSE

Describes the process of Repair Invoicing

2. SCOPE

RMA Invoicing details what should be invoiced to the end customer based upon actions in the
previous RMA processes. Work can be invoiced at zero value for warranty items, with chargeable
items invoiced based on the cost from the initial work order quotation.

3. PROCESS OVERVIEW

Input (trigger) Repair Completed

Output Invoicing
Customer (receiver) End Customer (Internal or External)
Owner Global Service

4. PRINCIPLES

N/A

5. DESCRIPTION

Responsible Step Tasks, Conditions, Deliverables Timing

Service 1 Check value on Customer Order matches the
Work Order Quotation issued for the work.
Service 2 Proceed to Invoicing process (GRPO_161_1)

Process Ends

6. REFERENCES

GPRO_161_1 Invoicing

7. ROLE AND TERMINOLOGY DEFINITIONS

N/A

8. VERSION HISTORY

# Date Approved Major Description

by: /
minor
1 alpegb Minor Released

Doc.no: GPRO_180
Prepared by: alpegb Security level:
Approved by: pemagb
Version: 1 This document is valid on date of print only.
Modified: 2015-04-13 2020-10-17 Page 1 of 1