ORGANIZATIONAL STRUCTURE OF THE GRASS NINJA

The Grass Ninja will use Functional Structure in organizing our business. It is the best
suitable structure for our company because our company is focused on doing services and it will
be divided on different departments.

JOHN RICHARD MAMARIL

PRESIDENT

JANLEX SEVILLA JOY DE GUZMAN ARTURO ROMAN

VP FOR PRODUCTION VP FOR MARKETING AND VP FOR HUMAN
AND SERVICES FINANCE RESOURCES

 Operations  Marketing
manager Manager
 Production  Chief Financial
Workers Officer
 Human
 Engineers  Accountant
Resource
 Safety officers  Customer
Manager
 Security Service
 Secretary
Personnel Representative
 Driver  Purchasing
manager
 Sales Staff

DESCRIPTION OF MAJOR DEPARMENTS

PRODUCTION AND SERVICE DEPARTMENT
The production department is responsible for converting raw materials and other inputs
into finished goods or services. In between the processes of production, the department works to
improve the efficiency of the production or assembly line so that it can meet the output targets
set by company management and ensure finished products or services offer consumers the best
value and quality
 Identifying Inputs- Our business determines the quantity of services that
should be done within a certain time frame and passes the information to the
 production and services department. To meet quota, the department establishes
the quantity of raw materials and types of machinery and equipment required to
achieve the desired output level, and may collaborate with the purchasing
department to source the inputs. If there isn't sufficient manpower to support
productions process, the production and service department asks the firm to
hire more personnel.

 Scheduling Production- With the inputs ready, the production and service
department schedules the processes. This involves planning the tasks to be
completed along the production and services line, and allocating the tasks to
various personnel. In a landscaping business, for example, the department
determines the amount of available materials and the needed materials for a
before the operations proceed.

 Minimizing Production Cost- The production and services department is

tasked with finding effective ways to lower production costs of both the raw
materials and the service operation. One simple way to do this is to keep the
machinery and equipment well-maintained so the firm does not regularly incur
repair costs. Along with advising the business to adopt newer technologies, the
department can also assess the production line to identify opportunities for cost
reduction. For example, if cultivating our own plants requires a lot maintenance
and doesn’t really profits the company, we can consider having a plant supplier
to supply our demand in plants.

 Ensuring Service Quality- A production and services department must ensure

finished projects meet minimum quality standards. Apart from checking for
faults in project operations as they move through the process, the department
must perform rigorous tests on prototypes for new ways to ensure they meet
quality benchmarks before applying it to service operations. Techniques such as
waste elimination and process standardization also help to ensure and improve
service quality.

 Improve Existing Products and Services- From time to time, the production
and services department will furnish the research and development department
with information it can use to improve existing products and services. For
example, when the production department of a smartphone manufacturer
notices that the material it uses to make phone casings bends when subjected to
some pressure, the department must advise the research team so that it can seek
stronger materials.
MARKETING AND FINANCE DEPARTMENT
Cooperation between multiple departments in a company is essential for increased
profits. Production and services departments and marketing or sales departments have
different functions, but a similar overall objective. Both departments look to enhance sales
and profits by supplying services that customers need or want. Marketing and sales support
within the production and services department can help tie customer preferences to the
production process.
 Product and Service Definition - Customer requirements, preferences and
needs can change rapidly. Services in demand in one season may exhibit low
demand in the following season. A marketing department’s research function
sheds light on shifts in customer demand. Marketing and sales can help
translate customer demand into service specifications. These definitions can
include types of plant, grooming designs, maintenance frequency and even
remodelling of existing landscape design.

 Set Services Quota Guidelines - Reports, meetings and strategy sessions

among production and services, marketing and sales personnel can help
estimate production and operation capacity needs and services changes. The
marketing department can help guide the timing and quantity requirements of
production and services. Well-orchestrated production and services scheduling
can minimize waste and increase profits. For example, marketing departments
can alert production and services to a special promotion that will lead to an
increased demand for the service. Production and services departments can
increase production of raw materials in advance of the promotion to ensure
sufficient product and services supply.

 Quality - Sales personnel often see the constant trade-off between quality and
price. When customers are not as price sensitive, they may demand higher-
quality services. At other times, customers prefer low-cost. Marketing and sales
personnel help relay these preferences to the production and services
department. Production managers can then modify source materials, product
offers and specifications according to quality demands.

 Customer Communications - The marketing and sales department serves as an

intermediary between customers and services. Customers discuss their needs,
concerns or requests with the sales personnel of the company. In turn, sales
relay this information to the various departments in the company, including
production and services. Sales communication requirements vary based on the
type of service and the sales channel. For example, highly specialized project
often require heavy interaction between customers, sales personnel and
production for service definition and pricing.
  Problem Resolution - Recalls, quality problems or an unsatisfied customer can
cause long-term problems for a company. The marketing department must
orchestrate media campaigns, customer support and help minimize the impact
of any production problems in the company. For example, the marketing
department is responsible for managing any recall announcements, press
requests and managing public perception during a product recall.

HUMAN RESOURCE DEPARTMENT

The human resources department handles a range of different functions within an
organization. The department is responsible for hiring and firing employees, training workers,
maintaining interoffice relationships and interpreting employment laws. The department
works diligently behind the scenes to ensure an organization runs efficiently. The HR
department's duties will vary between companies, but can generally be summed up in six main
functions.
 Hiring and Recruiting - One of the primary functions of the human resources
department is to oversee hiring and recruiting within an organization. The
department actively recruits, screens, interviews and hires qualified candidates
for open positions. The department administers skills assessment and
personality tests to match candidates with the right job within the company.
The human resources department also develops employee handbooks that
explain company policies and procedures to new hires.

 Training and Development - The human resources department handles the

training and development of staff within an organization. It creates training
programs and conducts training for new hires and existing employees. The
human resources department also works in conjunction with department
managers and supervisors to determine the training needs of employees. They
are also responsible for contracts with training providers and monitoring
training budgets.

 Handling Compensation - The human resources department is responsible for

various aspects of employee compensation. The department typically handles
employee payroll and ensures employees are paid accurately and on time, with
the correct deductions made. Human resources departments also manage
compensation programs that include pensions and other fringe benefits offered
by the employer.

 Employee Benefits - The human resources department manages all aspects of

employee benefits, including health and dental insurance, long-term care or
disability programs as well as employee assistance and wellness programs. The
department keeps track of employee absences and job-protected leave, such as
 family medical leave. Human resources department representatives ensure
employees receive the proper disclosures regarding benefit eligibility or if
benefits are no longer available because of a layoff or termination.

 Employee Relations - The human resources department handles employee

relations matters within an organization. Employee relations involves employee
participation in different aspects of organizational activities. The department
maintains the relationship between employees and management by promoting
communication and fairness within the company. The department also handles
disputes between employees and management, as well as disputes between the
company and labor unions or employee rights organizations.

 Legal Responsibilities - The human resources department is responsible for

interpreting and enforcing employment and labor laws such as equal
employment opportunity, fair labor standards, benefits and wages, and work
hour requirements. The department also investigates harassment and
discrimination complaints and ensures company officials remain compliant
with United States Department of Labor regulations.

DUTIES AND RESPONSIBILITIES OF MEMBERS OF EACH DEPARTMENT

Chief Executive Officer (CEO) or President -- This person will be the driving force behind the
company; he or she will make things happen, put together the resources to support the company
and take the product to the market place.

FINANCE DEPARTMENT
Marketing Manager -- Few businesses can be successful without marketing their products to
the customer. The individual in this slot must have both marketing and industry experience. If
finances permit, a marketing manager may be on staff to handle all aspects related to promoting
and selling the product. 
Chief Financial Officer – responsible for managing the financial actions of a company. Its
duties include tracking cash flow and financial planning as well as analyzing the company’s
financial strengths and weaknesses and proposing corrective actions. He acts like a treasurer and
is responsible for managing the finance and accounting divisions and for ensuring that the
company’s financial reports are accurate and completed in a timely manner.
Accountant – Provides financial information to management by researching and analyzing
accounting data; liability, and capital account entries by compiling and analyzing account
information. Documents financial transactions by entering account information.
Customer Service Representative – responsible for attracting potential customers by answering
product and services questions; suggesting information about the products and services. He also
records the feedbacks and the recommendations of the customers.
Purchasing manager - Duties of this position may be filled by either or both the general
manager/top management person and the office manager. The supervisor or lead person often
also is involved.
Sales Staff- The sales staff represent the face or voice of the business, they are the first to
interact with the customers and are expected to be the ambassador of the business. He is
responsible for finding potential customers and persuading them to purchase company’s products
or services.

PRODUCTION AND SERVICES DEPARTMENT

Operations manager - This individual is the leader for the operation and has overall
responsibility for the financial success of the business. The operations manager handles external
relations with lenders, community leaders and vendors. Frequently, this individual also is in
charge of either production or marketing for the business. This person will set in motion the
vision, strategic plan and goals for the business.
Production Workers – responsible for operating the machineries and equipment as well as
doing the maintaining the plants and doing the actual landscaping.
Engineers – responsible for the budget, client needs, functionality, government regulations and
environmental impact when designing a site. They research both natural and man-made features
that exists on proposed sites to determine how to improve them and work them into plans.
Safety officers – responsible for the safety of every worker in the company specially in the
production department.
Security Personnel – responsible for protecting the company from various hazards such as
damaged property, unsafe worker behavior and criminal activities such as theft.
Driver- to operate the van or truck used by the company to deliver equipment and materials to
the site.

HUMAN RESOURCE DEPARTMENT

Human Resource Manager- plan, direct, and coordinate the administrative functions of an
organization. They oversee the recruiting, interviewing and hiring of new staff; consult with top
executives on strategic planning; and serve as a link between an organization’s management and
its employees.
Secretary – responsible for the efficient administration of the company, particularly with regard
to ensuring compliance with statutory and regulatory requirements and for ensuring that
decisions of the senior management are implemented.

JOB DECRIPTIONS
PRODUCT AND SERVICES DEPARTMENT

JOB NAME QUALIFICATION SALARY

Operation Manager
Production Workers
Engineers
• Bachelor’s degree in 33,798 PHP per month
operations management or
related field.
• Experience in
management, operations, and
leadership.
• Understanding of
general finance and
budgeting, including profit
and loss, balance sheet and
cash-flow management.
• Ability to build
consensus and relationships
among managers, partners,
and employees.
• Excellent
communication skills.
• Solid understanding of
financial management
• High school 14,017 PHP per month
diploma/GED.
• Previous experience
working in a factory is
beneficial.
• Experience operating
manufacturing machinery.
• Able to work as part
of a team.
• Good communication
skills.
• Basic math skills.
• Physical dexterity.
• Available for shift
work.
• Bachelor’s Degree in 24,872 PHP per month
 Mechanical, Industrial,
Design or Electrical
Engineering
• 3 – 5 years related
work experience
• Demonstrated
proficiency in written and
verbal communication,
including creating and
delivering presentations
• Advanced skills in
critical software applications,
such as Microsoft Office and
Solidworks
• Expertise in data and
problem analysis, creative
problem solving and design
thinking
• Up-to-date knowledge
and technical skills required
to design and operate our core
products and services
Safety Officer • 2 years of experience 12,608 PHP per month
as a Safety Officer or similar
role
• Excellent knowledge
of legislations and procedures
• Excellent knowledge
of potentially hazardous
materials or practices
• 2 years of experience
in producing reports
• Experience with
writing policies and
procedures for health and
safety
• Familiarity with
conducting data analysis and
reporting statistics
• Proficient in MS
Office
• Working knowledge
of safety management
information system
• Outstanding
organizational skills
 • Critical thinker and
problem-solving skills
• Team player
• Good time-
management skills
• Great interpersonal
and communication skills
• BSc/BA in safety
management or similar field
• Certificate in
occupational health and safety
Driver • Valid Class A CDL 13,826 PHP per month
• Minimum 1 year’s
experience as Delivery Driver
• Clean driving record
• Strong customer
service skills
• Must possess a
positive and professional
attitude

FINANCE DEPARTMENT
JOB NAME QUALIFICATIONS SALARY
Marketing Manager • Demonstrable 38,894 PHP per month
experience in marketing
together with the potential
and attitude required to learn
• Proven experience in
identifying target audiences
and in creatively devising and
leading across channels
marketing campaigns that
engage, educate and motivate
• Solid knowledge of
website analytics tools (e.g.,
Google Analytics, NetInsight,
Omniture, WebTrends)
• Experience in setting
up and optimizing Google
Adwords campaigns
• Numerically literate,
comfortable working with
numbers, making sense of
metrics and processing
figures with spreadsheets
 • A sense of aesthetics
and a love for great copy and
witty communication
• Up-to-date with the
latest trends and best
practices in online marketing
and measurement
• BSc/MSc degree in
Marketing or related field
Chief Financial Officer • Proven experience as 42,274 PHP per month
CFO, finance officer or
relevant role
• In depth knowledge of
corporate financial law and
risk management practices
• Excellent knowledge
of data analysis and
forecasting methods
• Proficient in the use
of MS Office and financial
management software (e.g.
SAP)
• Ability to strategize
and solve problems
• Strong leadership and
organizational skills
• Excellent
communication and people
skills
• An analytical mind,
comfortable with numbers
• CPA is a strong
advantage
• BSc/BA in
Accounting, Finance or
relevant field; MSc/MBA is a
plus
Accountant • Work experience as 13,593 PHP per month
an Accountant
• Excellent knowledge
of accounting regulations and
procedures, including the
Generally Accepted
Accounting Principles
(GAAP)
• Hands-on experience
 with accounting software like
FreshBooks and QuickBooks
• Advanced MS Excel
skills including Vlookups and
pivot tables
• Experience with
general ledger functions
• Strong attention to
detail and good analytical
skills
• BSc in Accounting,
Finance or relevant degree
• Additional
certification (CPA or CMA)
is a plus
Customer Service • Proven customer 204,516 PHP per year
Representative support experience or
experience as a client service
representative
• Track record of over-
achieving quota
• Strong phone contact
handling skills and active
listening
• Familiarity with CRM
systems and practices
• Customer orientation
and ability to adapt/respond
to different types of
characters
• Excellent
communication and
presentation skills
• Ability to multi-task,
prioritize, and manage time
effectively
• High school degree
Purchasing Manager • Proven working 30,880 PHP per month
experience as purchasing
manager, agent or officer
• Familiarity with
sourcing and vendor
management
• Interest in market
dynamics along with business
sense
 • A knack for
negotiation and networking
• Working experience
of vendor management
software
• Ability to gather and
analyse data and to work with
figures
• Solid judgement along
with decision making skills
• Strong leadership
capabilities
• BS degree in supply
chain management, logistics
or business administration
Sales Staff • Proven work 14,753 PHP per month
experience as a sales
representative
• Excellent knowledge
of MS Office
• Familiarity with BRM
and CRM practices along
with ability to build
productive business
professional relationships
• Highly motivated and
target driven with a proven
track record in sales
• Excellent selling,
communication and
negotiation skills
• Prioritizing, time
management and
organizational skills
• Ability to create and
deliver presentations tailored
to the audience needs
• Relationship
management skills and
openness to feedback
• BS/BA degree or
equivalent

HUMAN RESOURCE DEPARTMENT

JOB NAME QUALIFICATIONS SALARY
Human Resource Manager • Proven working 15,000 PHP per month
experience as HR manager or
other HR executive
• People oriented and
results driven
• Demonstrable
experience with human
resources metrics
• Knowledge of HR
systems and databases
• Ability to architect
strategy along with leadership
skills
• Excellent active
listening, negotiation and
presentation skills
• Competence to build
and effectively manage
interpersonal relationships at
all levels of the company
• In-depth knowledge
of labor law and HR best
practices
• Degree in Human
Resources or related field
Secretary • Proven work 13,826 PHP per month
experience as a secretary or
administrative assistant
• Familiarity with office
organization and optimization
techniques
• High degree of multi-
tasking and time management
capability
• Excellent written and
verbal communication skills
• Integrity and
professionalism
• Proficiency in MS
Office
• High school diploma