Quality of Service: Date: CVH Ref: Airport: Operator: A/C Reg & Type: AIR Card No.: Trip Type: Handler: Route

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Aeroporto Amilcar Cabral Tel: Tel: +238 2 4 11320 www.cvhandling.

cv
smanager.sid@cvhandlingcv
Espargos – Ilha do Sal
República de cabo verde

Quality of Service
Report
(Below table to be completed by the CVH Rep)

Date: CVH Ref:


Airport: Operator:
A/C Reg & AIR Card
Type: No.:
Trip Type: Handler:
Route:
Please help us to deliver a high level of service by completing this short survey. We really appreciate your
feedback, thank you.

1. How was the representative’s responsiveness?

Excellent Good Average Poor

2. How was the equipment performance?

Excellent Good Average Poor

3. Was the catering on time? Yes No Not applicable

4. Flight Plan & Weather NOTAMS? Efficient Inefficient Not applicable

5. Fuel truck arrived on time? Yes No Not applicable

Uplift Amount:

6. Overall experience for handling?

Excellent Good Average Poor

Comments and Feedback:

CVH Rep. Name: Captain Name:

CVH Rep. Signature: Captain Signature:

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