Woda dae naa ee eee Dear Customer By alg a few basic precautions while conducting your financial transactions, you can go along way in protecting yourselfaginst financial Fauds Listedtbelow area few tip that youcouldfollove EY ATM Transaction: 7 Mainin an awareness of your surouncings throughout the entre transition Be wary peonl yng tohelpyou with ATM transaction. 1 Shield your PIN- To quar aginst thers observing youssoukey your PIN atatermial stand drecty in frontot the keybcard or PIN pad to block theview ofanyone stancing near you / No one ele ever needs to know your PIN~ Your ATI card wil work only with @ PIN (Personal entiation Number). Memoria your PIN Never write your PIN on your ead or store with you cara Do not use your bit date as your PIN, especialy fyou carry your avers eense wth Your card. Never tel your PIN to anyone or let anyone ele enter your ode koep you PINa secret / Do not resenter your PIN ithe ATM eats your card contact your bark offical 7 Nover count cash atthe machine or in public ~ Wait untilyou are in your ‘aroranather secure place. / Maintain a supply of deposit envelopes at home or in your car, Prepare all transaction paperwork prior to your arrival atthe ATM, This will minimize theamount of te spent atthe machine 7 Reporta lostor stolen card at once - Even though your ATMeard cannot be used without your PIN, report a lost or stolen card to your Fanci institution immediatly. / Keep your receipts - To guard against transaction fraud, check your recep agains your monthly statement 7 VF you are invohed in a confrontation with en azzalant whe demande your money, COMPLY! Please reporta suspicious maior SMS alert or phone cal ofaudrepors@yesbank inimmediatly We at YES BANK are commited to provide a secure internet banking platform wit “best in cass" ter by keepinga watchiu eye andreporting anything suspicious customers. Help usserve you! We ze always listening Say YE secure baring! vices to al ourTips for Fraud Prevention during Financial Transactions Dear Customer, By taking 2few basic precautions while conducting your financial transactions, youcan go along way in protecting yourself against nancial rauds Listed below area few tips that you couldfollove EY Online Transactions (online shopping, movie tickets, air/rail tickets etc.): 7 Do not access Netbarking or make payments using your Credi/ Debit Card from shares or unprotected computers in pubic paces / Use secure websites for transactions and shopping, Shop with merchants you know and trust. Make sure intemet purchases are secured with {encryption to protect your accountinfarmation, 7 Look for "secure transaction” symbol lke the padlockicon at the bottom Fight ofthe browser window for a secure webpage (you can double-click Con it to verify the website's security and authenticity) or https. in the adress bar ofthe website thes’ helps ensure that your information wil be passed along ina securemanner. 4 Aivays og off rom any website after making a purchase with your credit or ‘debit cara. IF you cannot log off shut down your browser to prevent unauthorized accesso your account information. Please reporca suspicious mall or SMS alert or phone cal to faudreport@yesbank in immediately We at YES BANK are committed to provide a secure internet barking platform with “best in cass" services to all our customers Help usserve you better by keeping a watchful eye and reportinganything suspicious. Weare aayslistoning Say YES tosectre banking!STAY SECURE. YES BANK helps you avoid Phishing and Vishing scams. Dear Customer, Scams like Phishing and Vishing are designed to steal your web identity and personal data — Phishing is carried out via fraudulent e-mails and Vishing is orchestrated via bogus voice messages and phone calls. Please follow these simple steps to avoid falling prey to these scams / IMPORTANT RULE: Never use a link in an e-mail message to get to any web page. If you want to go to another web page, type the URL directly into your browser's address bar to ensure that you are reaching the correct web page. Access the official YES BANK website via www.yesbank.in / Treat all e-mail messages with suspicion. What you see in the body of the message can be forged, the sender's address or return address can be forged, and the header can also be manipulated to disguise its true origin - Do not respond to forms and links in the e-mail. /Do not open unexpected e-mail attachments from unexpected sources or instant message download links. Delete the suspicious e-mail message immediately. / Never send any personal or financial information to anyone via e-mail - Do not share any confidential information such as password, customer id, Credit / Debit Card number or PIN, CVV, DOB to any e-mail request, even if the request is from government authorities like Income Tax department, Reserve Bank of India or any Card Association company like VISA or MasterCard / Setup either e-mail or SMS alerts on your Netbanking account for all transactions. / Regularly log in to your online accounts - at least once a month. / Do not address or refer to your Bank account problems or your account details and password on social networking sites and blogs. / Do not transfer funds to or share your account details with unknown / non-validated source, luring you with commission, attractive offers. / Ensure that you have installed the latest anti-virus / anti-spyware / personal firewall / security patches on your computer or high- end mobile phones / PDAs /Do not access Netbanking or make payments using your Credit / Debit Card from shared or unprotected computers in public places. / Check for the Padlock icon. Microsoft Internet Explorer always displays the lock icon at the bottom right of the browser window for secure webpages. Double-click on it to verify the site's security and authenticity. Note: YES BANK will never ask you to divulge any confidential information over e-mail or phone call. What we have done to secure your online experience? / At YES BANK we have implemented a second level of authentication for all Netbanking transactions. A one-time password will be sent to the customer via SMS to his / her mobile phone or PDA for that transaction thus providing enhanced levels of protection. Please report a suspicious mail or phone call immediately: /\f you receive any e-mail, phone all requesting your personal security details / NetBanking details like your PIN, password, Account number or Credit / Debit Card details or a Bank staff approaches you to disclose your password, please do not respond to it and forward the e-mail to fraudreport@yesbank.in / If you receive an SMS for a transaction that you have not initiated / conducted on Netbanking, please report it to fraudreport@yesbank.in and also contact us via Phone Banking immediately. / Contact your Branch / Phone Banking at a phone number you know to be accurate, appearing: on a Debit card or bank statement; or published on the official website, and let the Bank know the details of the suspected incidents. For more details on how you can protect yourself, please click on the link - “Security Awareness” on our website http://www.yesbank.in We at YES BANK are committed to provide a secure internet banking platform with “best in class” services to all our customers. Help us serve you better by keeping a watchful eye and reporting anything suspicious. We are always listening. Say YES to secure banking!!EY Generic rules: Dodie a Cun au ee ee Dear Customer By taking afewbasic precautions while conducting your financial transactions, oucan goalong way protect Listedtbelow area few tips that you could follove 1g yourslfagainstfancil rauds. 7 Setup either ema or SMS alerts on your Netbankng account fora transactions A Repuiarlogintoyour online accounts atleast oncea month 7 Wren on 20 neerking tes Avo shang fl brthdts, place of bith, pet's name, chlcren's nares or names of schools attended tspecily ths nforration s used as clue to acount passwort o securty questions Never share your mothers maden nae, PAN number bank account numbers or usemarnes and password: for any tecountinducng ema secourts You' aso wat to keep your phone number and hore address private Allths nfornation coudbe lected Ind used by Favdserst atte legal activty nyourmame 1 Donot transfer funds oor share your acount cea with unknown non vakatedsource lurngyou wth comvnssion atracve ofr 7 Never send any personal or financial information to anyone via e-mail, Do not share any confidential information uch as password, customer id GrecitfDebit Carénumber ar PIN,CYY DOB to ary e-mallrequest even if ‘the request i from government authorties lke Income Tax department, Reserve Bank of Inda or any Card Associaton company Ike VISA or Master Card 7 Know what to do ifyou lose your handbag or wallet ~ Takea momento inventory or photocopy the personal and frail information you carry in your handbag or walle, including tems such 2s your dive’ cense, bark ‘ards, checks, and creat cards. Store your inventory stor photocopies ina secure loeation, This important step wil help you know whom to contact yyourhandbag or walt lost or olen Please reports suspicious mllorSMS alert or phone calofraudrepors@yeshank in immediately. We at YES BANK are committed to provide a secure intemet banking platform with “bes in class" services to all our customers Help us serve youbetter by keeping a watchful eye and reporting anthing suspicious, Wearealwayslstening Say YES to secure barking!Dodi da Cue au taurus Dear Customer By takinga few basic precautions while conducting your financial transactions, you can go along wayin protecting yoursef against nancial Fauds LLstedbelow area few tps that you could follow: EV Protecting Banking Information on Mobiles: 7 se he phone lock function on yourmobile eve when iis notinuse. phone ‘This untion password protects your devices that nobody ese canusell _/ Newer diclose via text message any personal inforaton (account or view your information Also be sue to sore your device n a secure” pumnbe's passwords or any combmnaton of venstve information ike your tocaton PAN umber orbthcate that could be used in ID then). 7 Frequently delete text messages from your financial institution especialy / Ifyou change your bile phone number, contact your nearest YES BANK before loaning out carding or sling your mobile deview Branch immediately inorder to update the new mobie number / Do net store critical information like your ATM PIN number on your Please report suspicious mail or SMS lertor phone call to fraudreporu@yesbanksin immediately. ‘We at YES BANK are committed to provide a secure internet banking patfrr with "best in class” services to al our ‘ustomers, Help usserve you better by keepinga watchful eye and reportinganything suspicious ‘Weare always listening. Say YESto securebanking!