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Certification Candidate Handbook

 Program Overview
 Policies & Procedures
 Exam Application

4301 N. Fairfax Drive Suite 301 | Arlington, VA 22203-1633 | www.aami.org | 703-525-4890


Testing Windows Application Deadline Late Registration Deadline
March 5-12, 2016 February 5, 2016 February 19, 2016
June 15-22, 2016 May 16, 2016 May 27, 2016
September 9-17, 2016 August 9, 2016 August 23, 2016
December 2-10, 2016 November 4, 2016 November 18, 2016

ACI
4301 N. Fairfax Drive, Suite 301
Arlington, VA 22203
(P) 703-525-4890 ext. 1207
(F) 703-276-0793
Email: aci@aami.org

3/3/2016

1
Table of Contents
(updated 3-3-2016)

ACI Objective ............................................................................................................................. 4


ACI Statement of Fairness ......................................................................................................... 4
Code of Conduct ........................................................................................................................ 4
Types of Certification ................................................................................................................. 4
Scope of Certification ................................................................................................................. 4
Certified Biomedical Equipment Technician ................................................................ 4
Certified Radiology Equipment Specialist .................................................................... 5
Certified Laboratory Equipment Specialist ................................................................... 5
Certified Healthcare Technology Manager .................................................................. 6
Certified Quality System Manager ............................................................................... 6
Candidate Eligibility .................................................................................................................... 6
CBET, CLES, CRES Eligibility ................................................................................................... 6
Full Certification ........................................................................................................... 6
Candidate Status ......................................................................................................... 6
CHTM Eligibility .......................................................................................................................... 7
CQSM Eligibility ......................................................................................................................... 8
Application Process.................................................................................................................... 8
Eligibility Appeals ......................................................................................................... 8
Accommodations ......................................................................................................... 8
Registration.................................................................................................................. 9
Scheduling a Computer-based Test ........................................................................... 9
Preparing for the Exam .............................................................................................................. 9
Exam Content Outlines ................................................................................................ 9
References .................................................................................................................. 9
Exam Day .................................................................................................................................. 9
Candidate Check-in ..................................................................................................... 9
Policies During Exam Administration ........................................................................... 9
Policies After Exam Administration ............................................................................ 10
Inclement Weather ................................................................................................................... 10
Security .................................................................................................................................... 10
Security Violations/Cheating ...................................................................................... 10
Scoring and Results ................................................................................................................. 10
Scoring Process......................................................................................................... 10
Notification of Results ................................................................................................ 10
Appeal of Exam Results ............................................................................................ 10
Appeal of Exam Administration .................................................................................. 11
Rescheduling an Exam ............................................................................................................ 11
Cancellation Policy ................................................................................................................... 11
Withdrawing an Application ...................................................................................................... 11
Failure to Appear for an Exam ................................................................................................. 11
Retaking the Exam ................................................................................................................... 11
Change of Contact Information ................................................................................................ 11
Use of Certification Marks and Designations ........................................................................... 11
Introduction ................................................................................................................ 11
Acceptable Use.......................................................................................................... 11
Certificate................................................................................................................... 12
Maintaining Certification ........................................................................................................... 12
Rationale.................................................................................................................... 12

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Introduction ................................................................................................................ 12
Category 1: Experience, Professional Engagement and Contributions to the Field... 12
Category 2: Education, Skills Development, Self-Study ............................................ 13
Category 3: Enhancing the Profession ...................................................................... 13
Recertification Cycle .................................................................................................. 13
Recertification Procedures ....................................................................................................... 13
Certified on or After January 1, 1992 ......................................................................... 13
Certified on or Before December 31, 1991 ................................................................ 13
CCE Certificate Holders............................................................................................. 13
Multiple Certifications................................................................................................. 13
Military Active Duty .................................................................................................... 13
Change Scope of Certification ................................................................................................. 14
Leave of Absence .................................................................................................................... 14
Emeritus Status........................................................................................................................ 14
Complaint of Disciplinary Violation ........................................................................................... 14
Withdrawal/Revocation .............................................................................................. 15
Suspension ................................................................................................................ 15
Appeals .................................................................................................................................... 15
Filing an Appeal ......................................................................................................... 15
Appeals Body............................................................................................................. 15
Fees ........................................................................................................................... 15
ACI Board Consideration of the Appeal ..................................................................... 16
Complaint Form ......................................................................................................... 16
Certified Biomedical Equipment Technician Detailed Content Outline ..................................... 17
Certified Radiology Equipment Specialist Detailed Content Outline ........................................ 19
Certified Laboratory Equipment Specialist Detailed Content Outline ....................................... 21
Certified Healthcare Technology Manager Detailed Content Outline ....................................... 23
Certified Quality System Manager Detailed Content Outline ................................................... 25
Exam Resources ...................................................................................................................... 26
CBET, CLES, CRES .................................................................................................. 26
CHTM ........................................................................................................................ 28
CQSM ........................................................................................................................ 30
Study Guides and Review Courses ........................................................................... 30
Certification Exam Pricing ........................................................................................................ 31
Definitions ................................................................................................................................ 32
Exam Registration Form .......................................................................................................... 34

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ACI Objective and codes.
8. I will follow all certification policies,
ACI’s objective is to be the trusted source for quality procedures, guidelines, and requirements of
professional development and credentials for the ACI.
healthcare technology-oriented professionals and
entities in higher education, industry, and healthcare Types of Certification
delivery.
The AAMI Credentials Institute (ACI) maintains the
ACI Statement of Fairness certification programs for biomedical equipment
technicians (CBET®), radiology equipment specialists
The ACI adheres to principles of fairness and due (CRES®), laboratory equipment specialists (CLES®),
process and endorses the principles of equal healthcare technology managers (CHTM), and quality
opportunity. In administering the credentialing system managers (CQSM). Each certification requires
programs, ACI shall not discriminate or deny a separate, complete application and a separate
opportunity to anyone on the grounds of gender, age, examination. Applicants may test in only one
religion, national or ethnic origin, marital status, discipline per testing window.
veteran status, sexual orientation, or disability.
AAMI Membership is not a prerequisite for
Code of Conduct certification.

The Code is designed to provide both appropriate Scope of Certification


ethical practice guidelines and enforceable standards
of conduct for all ACI applicants, certificants, and The certification programs recognize healthcare
candidates. The Code also serves as a professional technology management professionals whose
resource for healthcare technology practitioners, as practice reflects a high degree of knowledge about
well as for those served by ACI certificants and medical devices and clinical practice as well as skill in
candidates in the case of a possible ethical violation. implementing electro-mechanical talent in the repair
and maintenance of devices used in the delivery of
All ACI applicants, candidates, and certificants must healthcare. Achieving ACI Certification indicates that
agree to comply with the ACI Code of Conduct as certification candidates have demonstrated a broad
outlined below: knowledge skill-set in the specific certification area,
1. I will conduct my professional activities with general biomedical technologies, clinical laboratory
honesty and integrity. technologies and medical imaging technologies,
2. I will uphold my professional conduct to the including regulatory requirements.
highest ethical standards.
3. I will represent my certifications and Exams are offered in English only.
qualifications honestly and provide only
those services for which I am qualified to Certified Biomedical Equipment Technician
perform. (CBET)
4. I will maintain and improve my professional Healthcare technology management professionals
knowledge and competence through regular that desire a CBET certification are expected to have
self-assessments, continuing practice, experience in a wide-range of electromechanical
continuing education or training. devices, computers, networks and software used in
5. I will act in a manner free of bias and the delivery of healthcare. Generally, candidates
discrimination against clients, colleagues, or desiring for certification in this category may work for
customers. medical device manufacturers, hospitals, clinics,
6. I will maintain the privacy of individuals and home healthcare providers, medical device repair
confidentiality of information obtained in the companies, regulatory bodies/agencies, and software
course of my duties unless disclosure is manufacturers – such as EMR or device integration
required by legal authority. providers.
7. I will obey all applicable laws, regulations,

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CBET candidates typically perform some of the • Ensure compliance with all regulatory
following duties on a daily basis: processes necessary (i.e. CMS, FDA GMP,
• Test and calibrate medical devices etc…)
(preventive maintenance) • Manage medical software/hardware
• Troubleshoot medical devices in a clinical systems (i.e. PACS Administrator,
setting and/or bench/depot setting Integration Specialist, etc…)
(corrective maintenance) • Educate the proper use, care and
• Manufacture software, parts or devices for maintenance of medical devices
use in patient care • Review technical manuals
• Ensure compliance with all regulatory • Document any and all maintenance and
processes necessary (i.e. CMS, FDA GMP, repairs and maintain records of
etc…) maintenance activities
• Manage medical software/hardware • Troubleshoot medical device networks
systems (i.e. PACS Administrator,
Integration Specialist, Alarm Management, Certified Laboratory Equipment Specialist (CLES)
RTLS Systems, etc…) Healthcare technology management professionals
• Perform corrective and preventive that desire a CLES certification are expected to have
maintenance on steam systems experience with a wide-range of clinical laboratory
• Educate the proper use, care and devices, electromechanical devices, computers,
maintenance of medical devices networks and software used in the delivery of
• Review technical manuals healthcare. Generally, candidates desiring for
• Document any and all maintenance and certification in this category may work for medical
repairs and maintain records of device manufacturers, hospitals, clinics, medical
maintenance activities device repair companies, regulatory bodies/agencies,
• Troubleshoot medical device networks and software manufacturers – such as EMR, LIS or
device integration providers.
Certified Radiology Equipment Specialist (CRES)
Healthcare technology management professionals CLES candidates typically perform some of the
that desire a CRES certification are expected to have following duties on a daily basis:
experience in a wide-range of medical imaging • Test and calibrate medical devices
modalities, electromechanical devices, computers, (preventive maintenance)
networks and software used in the delivery of • Troubleshoot medical devices in a clinical
healthcare. Generally, candidates desiring for setting and/or bench/depot setting
certification in this category may work for medical (corrective maintenance)
device manufacturers, hospitals, clinics, medical • Manufacture software, parts or devices for
device repair companies, regulatory bodies/agencies, use in patient care especially imaging
and software manufacturers – such as EMR or device systems
integration providers. • Ensure compliance with all regulatory
processes necessary (i.e. CMS, CAP, FDA
CRES candidates typically perform some of the GMP, etc…)
following duties on a daily basis: • Manage medical software/hardware
• Test and calibrate medical devices systems (i.e. LIS Administrator, Integration
(preventive maintenance) Specialist, etc…)
• Troubleshoot medical devices in a clinical • Educate the proper use, care and
setting and/or bench/depot setting maintenance of medical devices
(corrective maintenance) • Review technical manuals
• Manufacture software, parts or devices for • Document any and all maintenance and
use in patient care especially imaging repairs and maintain records of
systems maintenance activities
• Troubleshoot medical device networks

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Certified Healthcare Technology Manager (CHTM) Applicants must meet ONE of the following
The healthcare technology manager is a person minimum eligibility requirements as of the
responsible for planning and directing activities of application deadline:
other healthcare technology management
professionals, monitoring their work, and taking 1. Associate’s degree in biomedical equipment
corrective actions when necessary. technology program and two years’ full-time
BMET work experience; OR
This HTM certification covers two major areas in 2. Completion of a U.S. military biomedical
healthcare technology management: the equipment technology program and two
management of healthcare technology operations; years’ full-time BMET work experience; OR
and, the management of personnel. The functions of 3. Associate’s degree in electronics technology
the manager are to include the participation in the and three years’ full-time BMET work
“leadership” of the business enterprise. The manager experience; OR
is also expected to have the skills and understanding 4. Four years’ full-time BMET work experience.
needed to perform strategic, business, and change
management as well as employee relations. Additional eligibility routes for CLES
Applicants only:
Certified Quality System Manager (CQSM)
The CQSM certification goes beyond assessing 5. Associate’s degree in medical laboratory
knowledge of standards and regulation. It is based on technology and three years’ full-time BMET
a holistic view of the roles and responsibilities of work experience; OR
experienced quality system professionals and how 6. Bachelor’s degree in medical laboratory
they contribute to better, safer products. technology and two years’ full-time BMET
work experience.
Quality system managers oversee all aspects of
quality assurance including establishing metrics, *CRES and CLES Applicants for full certification:
applying industry best practices, and developing new At least 40 percent of work experience over the last
tools and processes to ensure that quality goals are two years or 25 percent over the last five years must
met. They also manage the process and resources be in the designated specialty area.
for identifying, correcting, and improving non-
conformities in product specific policies, procedures, Candidate Status
and protocols as well as product specifications. Applicants desiring full certification, but do not yet
Additionally, all of this is accomplished in a manner meet the eligibility requirements (as listed above),
that insures compliance to all relevant regulatory may apply through candidate status. Successful
requirements. Finally, quality system managers candidates are given five years to meet the minimum
control, direct and/or lead the establishment and eligibility requirements and be awarded full
maintenance of an acceptable quality system and certification.
report on the performance of the quality system to
executive management. To test as a candidate for any of the certifications, an
applicant must meet ONE of the following minimum
Candidate Eligibility eligibility requirements as of the application deadline:
1. Associate’s degree in biomedical equipment
CBET, CLES, CRES Eligibility technology program; OR
2. Completion of a U.S. military biomedical
Full Certification equipment technology program; OR
Certified Biomedical Equipment Technician (CBET), 3. Associate’s degree in electronics technology
Certified Radiology Equipment Specialist (CRES)*, or and one year full-time BMET work
Certified Laboratory Equipment Specialist (CLES)*: experience; OR
4. Two years of full-time BMET work
experience.

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Additional eligibility routes for CLES Path 3: An Associate’s degree in biomedical
Applicants only: technology, related healthcare discipline,
information technology or business with at
5. Associate’s degree in medical laboratory least three years of work experience as an
technology and one year full-time BMET HTM supervisor or manager in the last five
work experience; OR years. If the individual does not have the title
6. Bachelor’s degree in medical laboratory of HTM supervisor or manager, he/she
technology. would have to confirm that he/she performs
management duties either through self or
IMPORTANT: If claiming eligibility based in full or in third party attestation.
part on an Associate’s or Bachelor’s degree, a copy
of the diploma MUST be included with the application Path 4: A Bachelor’s degree or higher in
and fees. A copy of the diploma is required for biomedical technology, engineering, related
individuals applying under the completion of a U.S. healthcare discipline, information technology
military biomedical program. Official college or business with at least two years as a
transcripts may be requested at the discretion of the manager within the last five years. If the
application reviewer, but required from international individual does not have the title of
applicants. NOTE: A Bachelor’s degree does not supervisor or manager, he/she would have
replace work experience requirements. to confirm that he/she performs
management duties either through self or
CHTM Eligibility third party attestation.

Individuals interested in pursuing the CHTM Path 5: Work experience with or without a
designation must meet on of the following paths to be degree not related to biomedical technology,
eligible for the program. related healthcare discipline, information
technology, or business management.
Path 1: A current certification as a clinical Seven years of work experience in the HTM
engineer (CCE), biomedical equipment field with three years of management
technician (CBET), radiology equipment experience in the last five years. If the
specialist (CRES), or a laboratory equipment individual does not have the title of
specialist (CLES) with at least three (3) supervisor or manager, he/she would have
years of work experience as a supervisor or to confirm that he/she performs
manager in the last five (5) years. If the management duties either through self or
individual does not have the title of third party attestation.
supervisor or manager, he/she would have
to confirm that he/she performs APPROVED DISCIPLINES
management duties either through self or The following list of engineering, healthcare, and
third party attestation. business disciplines is a preliminary list. Please
contact the ACI office if you have a degree that is not
Path 2: Successful completion of the listed.
Department of Defense’s biomedical
equipment maintenance technician (DOD Accounting, Anesthesia and Surgical Services,
BMET) training program with at least three Bioengineering, Biomedical Engineering, Business
years of work experience, military or civilian, Administration, Business Management, Clinical
as an HTM supervisor or manager in the last Engineering, Computer Engineering and Computer
five years. If the individual does not have the Science, Customer Service Management, Dentistry
title of supervisor or manager, he/she would and Dental Hygiene, Electrical and Electronics
have to confirm that he/she performs Engineering, Finance, Healthcare Administration,
management duties either through self or Healthcare Engineering Technology, Healthcare
third party attestation. Engineering Technology Management, Healthcare
Information Technology, Hospital Administration,

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Human Factors Engineering, Imaging Services, not be discriminated against based on race, religion,
Informatics, Mechanical Engineering, Medical creed, age, gender or national origin or ancestry.
Laboratory Technology, Medicine, Nursing, Oncology
and Nuclear Medicine Technologist, Operations Candidates who meet the program requirements will
Management, Pharmaceutical Services, Physical receive confirmation of their acceptance into the
Therapy, Product Design Engineering, Public Health program via email. They will then be able to register
Administration, Respiratory Services, Software for a specific exam site and time to take the test.
Engineering, Technical Writing. Candidates who do not meet the program
requirements will receive a status letter indicating the
CQSM Eligibility month and year they will be eligible to take the
exam(s).
Individuals interested in pursuing the CQSM
designation must meet on of the following paths to be If the application is incomplete, the candidate will
eligible for the program. receive a letter or e-mail explaining what is missing
and will have a 30-day time period to respond. If the
Path 1: Ten years managing quality system candidate does not respond, the candidate must then
programs with five years of management work submit in writing a request for a refund minus the
experience prior to application. application fee. The application may be deemed
incomplete for reasons such as:
Path 2: Bachelor’s degree in the field of engineering,
or science plus five years as a quality systems • Application is not completely filled out
manager. • Application is not signed
• Appropriate fees are not submitted
APPROVED DISCIPLINES • Proper documentation is not submitted
The following list of engineering and healthcare
disciplines illustrative of the disciplines acceptable for If the application is denied, the candidate will receive
candidacy. Please contact the ACI office if you have a a letter or email stating the reason for the denial.
degree that is not listed. Candidates will have 30 days to respond. The
application may be denied for reasons such as:
Biology, Chemistry, Physics, Engineering,
Environmental Engineering, Chemical Engineering, • Failure to demonstrate eligibility in
Nuclear Science, Biomedical Engineering, Industrial academic, work experience, or specialized
Engineering, Electrical Engineering, Environmental training
Engineering, Biomedical Technology, and Medicine. • Falsification of any information on the
exam application
Application Process
Eligibility Appeals
The candidate must submit the completed application,
registration form and appropriate fees at least 30 Candidates will be notified in writing or electronically
days in advance of the exam date. Exams are their status in the certification program. If a candidate
delivered through computer-based testing at testing fails to meet the eligibility requirements for the exam,
centers nationwide during the four testing windows. the candidate has 30 days to appeal the decision.
Completed application forms should be sent to the The candidate must submit his or her request in
ACI at 4301 N. Fairfax Drive, Suite 301, Arlington, VA writing to the ACI staff. The request will then be sent
22203, or fax to 703-276-0793. to the ACI Board for review.
The application forms can be found on ACI’s website, Accommodations
www.aami.org/certification. Applications are reviewed
to verify information and documentation to determine ACI complies with the provisions of the Americans
eligibility and will be kept confidential. Candidates will With Disabilities Act and Title VII of the Civil Rights

8
Act, as amended (42 U.S.C. 2000e. et. seq.) in Exam Day
accommodating disabled candidates who need
special arrangements. The request must be submitted Candidate Check-in:
in writing with supporting documentation from a Computer-based testing candidates are required to
physician or other qualified professional reflecting a provide the exam proctor two (2) forms of
diagnosis of the candidate’s condition and identification (one must be a photo government
explanation of exam aids or modifications needed. issued ID). Secondary identification would be a credit
Please contact the ACI, at aci@aami.org, if the card, bank debit card, employee identification card.
candidate has any questions concerning ADA NOTE: In the United States a Social Security card is
arrangements. “not” an acceptable form of identification. Candidates
should also bring their confirmation email that
Registration contains the exam launch code with them on testing
To register for a certification exam, the candidate day in order to begin the test. The confirmation email
must meet the specific requirements for the exam. will include the test date, time, testing center location
The registration forms and fees can be found at the and exam the candidate is taking. If the candidate
back of this handbook. Candidates must register at loses or does not receive his/her confirmation email
least 30 days prior to the exam window. after scheduling the exam, please contact the ACI at
703-525-4870
Scheduling a Computer-based Exam
After the application has been approved, and the The candidate must arrive at the exam location at
exam registration fee has been paid, the candidate least 15 minutes prior to the exam starting time. Late
will receive e-mails with logon information and arrivals will not be admitted to the room and will be
instructions on how to schedule his or her exam at a considered “no shows” and lose all exam fees paid.
testing center. Exams must be scheduled at least 24
hours in advance. Policies During Exam Administration
The following list is the policies that will be maintained
Preparing for the Exam during the testing session:
• Candidates are admitted only to their assigned
Candidates should register at least 30 days in test center at their assigned time.
advance of the exam testing window. All certification • No guests are permitted in the exam room.
programs are self-study. Education courses are not • No reference material, books, papers, translation
required to sit for any of the ACI’s certification exams. aids, personal items are allowed in the exam
room.
Exam Content Outlines • No electronic devices, such as pager, cell phone
Exam content outlines are available for every exam. or “smart “watches, any device with internet
Candidates can find the outlines at the back of this access, or google glasses are allowed in exam
handbook. The content outline provides information room.
such as the number and type of questions; how long • No weapons may be brought into the exam room.
the candidate will have to complete the exam; what • No test materials, documents, memos of any sort
materials the candidate may bring to the exam; and are allowed to be taken from the exam room.
percentage of question per category. • Candidates are not allowed to communicate with
others test takers. Proctors are authorized to
References maintain a secure and proper test administration.
References for each exam are listed at the back of
• Candidates will be given the opportunity to write
this handbook.
comments about exam items during the exam.
• Candidates are provided scratch paper and a
pencil during the exam.
• Breaks are not allowed during the exam.
• Food and beverage is not allowed in the exam
room.

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• Candidates may not copy in writing, transmit or administration of exams and maintaining the
record exam questions and/or answers of any certification program.
exam material.
Scoring and Results
Policies After Completing the Exam
A candidate who completes the exam may leave the Scoring Process
testing room after turning in all related exam Exams are scored making every effort to ensure that
materials. Please try to do this as quietly as possible the score is reported within a reasonable time period
so that those still working on the exam will not be and that the score accurately reflects the points
disturbed. The administrator will make sure that the received by the candidate. This may involve hand
candidate returns all materials. scoring exams to verify results and/or reviewing
candidate comments. Candidates are encouraged to
Inclement Weather write comments in the comment section of the exam.
Comments can be related to a specific question; the
If a candidate in unable to arrive at the designated administration of the exam; or the exam site
exam site because of inclement weather, terrorist conditions. Comments that would affect whether a
acts, natural disasters, or other unforeseen candidate passes or fails an exam will be reviewed
emergencies beyond the control of the candidate as before the exam is scored. All other comments are
determined by ACI, the candidate will be allowed to reviewed by the ACI Board at their regularly
take the next regularly scheduled exam without being scheduled meetings.
charged the retesting fee.
Notification of Results
If for any reason the exam is unable to be Preliminary results will be reported for immediately
administered, then the exam will be rescheduled following the completion of the exam and with 24
within a reasonable period of time. Candidates may hours of completing their exam via email. Results are
take the exam at the next testing window without any reported as “pass” or “fail.”
additional cost. Candidates are responsible for their
own associated expenses. Candidates who pass an exam and achieve a
certification will be notified of their passing status
Security within 30 days. They will receive an official ACI
certificate and a wallet card that they may carry with
Security Violations/Cheating them.
No spouses, children, parents, friends, or other
outside parties are permitted near the testing room. Candidates who fail an exam will be provided with
Upon completion of the exam, candidates must leave diagnostic information. The “analysis of performance”
the testing area immediately. identifies the knowledge areas in which the
candidate’s performance is deficient and is intended
Any candidate who gives or receives help during the to help the candidate become better prepared before
exam will be asked to leave and his/her exam will not sitting for the exam again.
be scored. Exam fees will not be refunded and the
candidate may be prohibited from taking ACI exams Appeal of Exam Results
for a specified period of time. Candidates may request a verification of their score
which may involve hand scoring and/or a review by
The performance of all candidates is monitored and the ACI Board. Any scoring alteration found as a
may be analyzed to detect fraud. At any time after the consequence of an appeal of exam results will be
exam administration should there be a question about applied to all candidates whose pass-fail status was
score validity or the identity of an exam candidate, the affected; not just the candidate requesting the appeal.
ACI staff will investigate and determine whether it is All requests should be made in writing within 30 days
appropriate to void the exam score. The ACI Board of receiving exam results to ACI and can be faxed to
maintains and adheres to a security policy which is 703-276-0793 or emailed to aci@aami.org.
available to board members and staff for the

10
Appeal of Exam Administration exam. No candidate will be allowed to retake an exam
Testing conditions should be such that each until 60 days have passed. There is no refund for
candidate has an equal opportunity to be successful. failed exams. A candidate will be allowed to take the
Test sites should be comfortable, accessible, well lit exam no more than three times within a two-year
and free of distracting noise. Proctors should provide period. If unsuccessful on the third attempt, the
clear and uniform instructions and monitor testing candidate must wait one year before he/she will be
conditions throughout the entire session. If conditions allowed to re-apply to the program and take the
of the exam administration do not meet these exam.
standards, notify ACI as soon as possible. Any
special considerations made for testing conditions Change of Contact Information
that are deemed unacceptable as a consequence of It is the certified professional’s responsibility to ensure
an appeal will be applied to all candidates whose that AAMI has their most current contact information
pass-fail status was affected; not just the candidate including, mailing address, phone number and email
requesting the appeal. address. Payments and journals are due by
December 31 of their expiration year.
Rescheduling an Exam
Use of Certification Marks and Designations
Candidates who would like to reschedule a
certification exam within five business days of their Introduction
scheduled exam date must do so in writing and send After receiving notification of earning an ACI
to the attention of ACI certification by fax, 703-276- designation, the credential(s) granted may be used
0793 or email, aci@aami.org. A rescheduling fee will only as long as the individual’s ACI certification
be assessed to the candidate who would like to remains valid and in good standing.
reschedule an exam.
Individuals may not use the credential(s) until they
Cancellation Policy have received specific written notification that they
have successfully completed all requirements,
A cancellation fee will be assessed to the candidate including passing the required exam(s). Certificants
who fails to cancel a scheduled exam at least five must comply with all recertification requirements to
business days before the exam date. Cancellations maintain use of the credential(s).
must be made in writing and sent to the attention of
ACI by fax, 703-276-0793, or email, aci@aami.org. The use and/or display of the official ACI acronyms or
designation names, except as permitted by this
Withdrawing an Application policy, is prohibited. Individuals who fail to maintain
ACI certification / recertify or whose ACI certification
All application changes must be made in writing and is suspended or revoked must immediately
sent to the attention of ACI by fax, 703-276-0793, or discontinue use of the certification mark(s) and are
email, aci@aami.org. prohibited from stating or implying that they hold the
ACI certification.
Failure to Appear
Acceptable Use
If a candidate does not appear to take a scheduled Individuals who have earned the credential(s) may
exam, the candidate will forfeit all fees. All fees will identify themselves as an “ACI Certified
need to be paid again if the candidate decides to Professional.”
reschedule at a later date.
The name and official acronym may be used only as
Retaking the Exam long as the individual’s certification is valid and in
good standing. ACI certification is a non-transferable,
No retake exam may be scheduled by anyone in the revocable, limited, non-exclusive license to use the
exam process until the candidate has been officially certification designation and is subject to compliance
notified of the results of his/her previously taken with the policies and procedures of the ACI Board.

11
Certified individuals may not make misleading, standards according to which certification was initially
deceptive, or confusing statements regarding their conferred.
ACI certification status.
Certification is only as valuable as the standard it
Certificate represents, if the standard is maintained.
Each certificant will receive a certificate for each Recertification programs are extremely important
credential granted. Each certificate will include, at a because they require holders of the credential to
minimum, the following information: present evidence that they are maintaining the
• Name of the credential established standard. This, in turn, enables
• Name of the certified individual certification to retain meaning and value for every
individual who achieves it, particularly as the years
• Unique certification number
pass after the credential is issued. Recognizing this,
• Signature of the ACI Board Chair and ACI adopted the evidence of continuing practice
signature the Certification Director program that was implemented by ACI’s predecessor,
• Reference to the scope and limitations of the the ICC, effective January 1, 1992.
certification, including that the individual has
met all of the requirements of the designated To retain an ACI certification, a certified professional
must accumulate a minimum of 15 activity points over
certification program.
a three-year-period and submit a continuing practice
• Effective date journal with the applicable fees. Activity points can be
• Expiration date accumulated through a wide range of professional
• Disclaimer stating that the ACI retains sole activities, including attending educational meetings
ownership of the certificate and conferences, speaking, reading, writing and
participating in professional organizations. ACI
Individuals who renew their certification (recertify) will recertification program is flexible to accommodate the
receive a certification renewal card with a new diverse learning styles and approaches to
expiration date. professional involvement. At least 15 activity points
must be accumulated in activities directly related to
Maintaining Your Certification the HTM field.

Rationale The structure includes continuing practice activities


ACI's goals for recertification are to ensure that ACI for the following major categories:
certified professionals remain current with best
practices, broaden their understanding of the industry, Category I: Experience, Professional Engagement,
and continue to be recognized as the leading and Contributions to the Field
providers of healthcare technology management.
Given the relatively low rate of change for the HTM • Experience: Certification holders must have been
field, including the standards upon which it relies, the actively employed as a manager or as performing
ACI Board believes a three-year recertification cycle management functions at least 50% of his/her time
is appropriate. during the certification renewal cycle.
• Professional Engagement: Professional activities
Introduction must be related directly to the role of manager.
It is universally understood that rapid technological • Publications/Presentations: Content of these
advancement is inherent to the medical publications and presentations must be directly
instrumentation profession. In a profession that related to management functions, knowledge areas,
regularly undergoes such constant change; the and skills.
importance of certification is growing rapidly. The
purpose of this program is to ensure that those who
are actively certified maintain a level of professional
knowledge and skill, that is consistent with the

12
Category II: Education, Skills Development, Self- be revoked. Once certification has been revoked, it
Study will be necessary to take the certification examination
again to regain certification.
• Academic: Content of the courses attended must be
related directly to management functions, knowledge B. Certified on or before December 31, 1991
areas, and skills Individuals certified on or before December 31, 1991
• Continuing Education: Workshops, seminars, are not required to renew their certification, and will
symposia designed to improve the managerial skills not have their certification revoked if they do not
set and knowledge areas. comply with the recertification requirements of
• Self-Learning: Self-motivated career development submitting a journal. However, their certification will
activities involving readings, formal discussions, be considered inactive.
organized meetings with peers and senior staff
regarding topics directly related to management skills, C. CCE Certificate Holders
knowledge areas and tasks. Individuals certified in the U.S. CE program under the
ICC/USCC on or after January 1, 1992 are under the
Category III: Enhancing the Profession same policy. However, if the CE certification is
revoked, there currently are no means of regaining
• Providing job-related training, workshops, the certification under the ACI.
mentoring in management functions, knowledge
areas, and skills. D. Multiple Certifications
If certified in more than one discipline (CQSM, CHTM,
Recertification Cycle CCE, CBET, CRES, CLES), certificants will be
The journal is to be used to record professional charged an additional $75.00 every three years for
activities achieved throughout the three-year cycle. each certification beyond the primary one in order to
Initial certification covers the remaining year of maintain active status in each certification. There is
original certification and expires December 31 of the no need to complete a Continuing Practice Journal for
following year (i.e. May 6, 1999 through December each certification. One journal will suffice. However,
31, 2000). In the year your certification is to expire multiple certification holders are required to submit
(i.e. 2000) you will receive a notice reminding you three additional points per certification in addition to
that, by December 31, renewal fees are due, which the minimum 15 points for the primary certification.
will extend certification through the next three-year
cycle (i.e., 2001, 2002, 2003). Thereafter, renewal E. Military Active Duty
fees and a continuing practice journal, with a record Each occurrence of persons being called into active
of professional activities during previous three years, duty, while military forces of the United States are
are due December 31 of the third year after the initial involved in hostile activities, will be handled on a
certification period. case-by-case basis. The certificant is to contact the
ACI to inform them of the military status and the
Recertification Procedures proposed duration, and should present a copy of
his/her military assignment. The general policy will be
Certified professionals must immediately inform ACI that persons who will be on active duty within 60 days
of matters that affect his/her capability to continue to of date of the actual deadline for renewal, the
fulfill the certification requirements. recertification deadline be postponed until 180 days
after discharge from their active duty or return to their
A. Certified on or after January 1, 1992 standard responsibilities. If the certificant will not be
Individuals certified in the BMET program on or after performing his military assignment in the HTM field,
January 1, 1992, who submit their continuing practice the certification(s) should be placed in leave of
journals and recertification fees over 30 days after the absence until the certificant is released from his/her
recertification date and up to one year after the date assignment and back to working in the field. ACI
of certification expiration will be inactive, but will not would then work with the certificant to determine what
be revoked. At the end of one full year, if the journal information is needed to continue to keep the
and the fees have not been received, certification will certification active.

13
The information above only applies to those either 2. Qualifications for Emeritus Status: Eligible
deployed to an assignment or called to active duty candidates must submit the status change request
while the country’s military forces are on alert, and form and meet one of the following requirements:
they need to provide the ACI with a copy of their
military assignment. Those certified and on standard ▪ Retired from full-time employment in the
military assignments in the HTM field are expected to HTM profession, whose number of years
follow all recertification policies and procedures. certified, when added to their years of work
experience in the HTM field, is greater or
Changing Scope of Certification equal to 30 years; or;
▪ Retired from full-time employment in the
In the event that a certificant has reported that he or HTM field, and held at least 15 years of
she has lost physical abilities significant to the continuous years of active certification
performance of responsibilities of a certified status.
professional, the ACI Board may reduce the scope of
the certificant’s certification to the responsibilities the Individuals earning the Emeritus status will no longer
certifcant is still physically able to perform be required to submit a continuing practice journal or
competently. When a certificant’s scope of recertification fee, and they will be listed in the on-line
certification has been reduced, the certificant is registry as "Emeritus”.
obligated to advise clients of the limits of the scope of
certification prior to undertaking tasks required Complaints of Disciplinary Violation
certification.
The ACI Board chair, vice-chair and one other ACI
Leave of Absence Board member will be responsible for implementing
disciplinary policies and procedures as established by
Should a certificant, at any time, leave active the ACI Board. Grounds for disciplinary action shall
employment in the HTM field to pursue other include, but are not limited to the following:
interests, he/she may request a leave of absence. If
the leave is granted, there is no need to submit a • Evidence of falsification of information
continuing practice journal. To retain the certification provided on documents submitted to the ACI
during the leave of absence, there is a recertification or its agents.
fee of $25.00 for the triennial cycle. To apply for a • Cheating on certification exams or audits.
leave of absence, the status change request form • Evidence of non-compliance with the Code
should be sent directly to ACI, providing the name of Conduct.
and telephone number of the last employer, so that • Evidence of improper use of the ACI
ACI can verify the retirement, and include the certification status, logos and/or acronyms.
applicable recertification fees. Should certificants wish • Violation of established ACI certification
to return to active status in the future, they need to policies, rules and requirements.
notify ACI of their return to active employment at the • Conviction of a felony or other crime of moral
time it occurs. The continuing practice journal and turpitude under federal or state law.
regular fees need to be submitted at the time of the • Gross negligence, willful misconduct, or
next regularly scheduled recertification (based on the other unethical conduct in the performance
original certification year). of services for which the individual has
achieved certification from ACI.
Emeritus Status
The ACI Board will establish procedures to fairly and
1. Purpose: To recognize a demonstrated effort consistently address alleged violations. Disciplinary
through continuing practice, in order to reach new procedures are designed to ensure that valid and
levels of knowledge in the HTM field. actionable complaints are investigated and
considered, and that all parties involved in the
complaint have an opportunity to document

14
circumstances warranting the complaint and to appears to be due to accidental causes, unintentional
respond to the complaint. negligence or oversight, the ACI Board may suspend
the certificant’s certification for a specific period. The
All complaints will first be reviewed by the ACI staff ACI Board may establish monitoring procedures
who will then report the complaint to the ACI Chair. If during the suspension which the certificant must
the complaint can be verified and resolved without conform to. During the time of suspension the
further documentation or investigation, staff will notify certificant must refrain from further promotion of his or
the Board chair and the complaint will be closed. her certification. If the certificant does not remedy the
conditions of the suspension, the certificant’s
If the complaint requires additional information, the certification may be withdrawn.
complainant will be required to submit a signed ACI
complaint form with supporting documents within 30 Appeals
days of request for further actions to be considered. In addition to appeals of disciplinary action, an
Upon receipt and review of the complaint form and individual or certificant who was denied certification or
supporting documentation, the ACI staff may inform, had his/her certification revoked may file an appeal
in writing, the accused and/or complainant of the within 60 days of receipt of notice of the action taken
official opening of an investigation. that is eligible for appeal.

ACI staff will acknowledge receipt of complaint form Filing of Appeal


and supporting documentation. The accused will have The appeal shall state the nature of the objection,
the opportunity to respond to the complaint made including the details, and the specific remedial action
against him/her within 30 days of notification of the that the appellant is requesting. Upon the filing of a
investigation. properly executed appeal, the original action will be
suspended until final action is taken on the appeal.
Following the investigation, the ACI Chair will inform
the complainant of the decision in writing. The ACI staff makes an initial determination of whether
complainant will be notified in writing that a decision the appeal has been properly filed and includes all
was reached. If disciplinary action is imposed, the needed documentation and rationale. Appellants will
complainant may submit an appeal of the decision to be notified within 60 days of ACI’s receipt whether the
the full ACI Board. This appeal must be submitted in appeal has been filed properly for an appealable
writing to the ACI Chair. A signed appeal must be action.
submitted in writing within 60 days from receipt of the
written notification that a disciplinary action is Appeals Body
imposed and must clearly state the grounds for The ACI Board is the appeals body that hears
appeal appeals. The full ACI Board is the final body to hear
an appeal and there are no further appeals once the
Below are two possible decisions that the ACI board full ACI Board has acted. The ACI Board ruling is
may make in regards to a complaint. final.

Withdrawal/Revocation Fee
When a complaint is received by ACI which upon The fee for an appeal with the ACI Board is $750
investigation by the policies and processes laid out (U.S.D.) payable by the individual filing the appeal.
appears to be due to negligence or intentional The fee for a subsequent appeal to the full ACI Board
malpractice or violation of the code of conduct, the is an additional $1,000 (U.S.D.). Fees are payable
ACI Board may withdraw certification. In the event of with the filing of the appeal. An appellant may request
withdrawal, the certified professional must refrain that ACI to reduce these fees and must provide a
from further use of all references to certified status. rationale for this request (e.g., demonstrable financial
hardship). The decision to reduce any appeal fee will
Suspension be made by the ACI Board Chair after review of the
When a complaint is received by ACI which upon request and rationale.
investigation by the policies and processes laid out

15
ACI Board Consideration of the Appeal
The ACI Board reviews all properly filed and
documented appeals to determine if significant
evidence exists of a substantive error or omission in
the certification process or outcome. Decisions
require a (2/3) two-thirds vote by committee
members. When the ACI Board reaches a decision,
the appellant will be notified in writing within 60 days
of such decision being made. The appellant may
request a hearing on the appeal, but is responsible for
paying all administrative expenses of the ACI
associated with such a hearing (including but not
limited to travel expenses of the ACI Board, if the
appellant wishes to have a hearing in person).

Complaint Form

Certificants or other individuals within the industry can


request a complaint form by contacting ACI at
aci@aami.org.

16
Certified Biomedical Equipment Technician 3. FDA
Content Outline a. SMDA
b. Other
Anatomy & Physiology – Approximately 12% 4. OSHA
A. Systems 5. Other (NEC, ANSI, FCC, etc.)
1. Respiratory
2. Gastrointestinal Fundamentals of Electricity & Electronics –
3. Nervous Approximately 13%
4. Circulatory A. Transducers
5. Musculoskeletal B. Calculations and Conversions
6. Endocrine 1. Hex/Decimal/Binary
B. Organs 2. Other
1. Heart C. Circuits and Components
2. Lungs 1. Active Devices
3. Liver a. Solid-State Devices
4. Kidneys 1. Analog
5. Brain 2. Digital
6. Gallbladder b. Other (CRTs, X-Ray tubes, photomultipliers,
7. Pancreas etc.)
8. Other 2. Power Supplies
C. Blood 3. Passive Devices
1. Components D. Power Distribution and Storage Systems
2. Metabolism 1. Transformers
D. Terminology 2. Distribution
3. Batteries
Public (employee, patient, visitor) Safety in the 4. UPS/Line Conditioning
Healthcare Facility – Approximately 15% E. Terminology
A. Electrical
1. Microshock/Electrical Safety Testing Healthcare Technology and Function –
2. Other Approximately 25%
B. Chemical A. Monitoring Systems (ECG, EEG, Blood Pressure,
1. Material Safety Data Sheet Pulse Oximetry, Fetal Monitor)
2. Other B. Portable Equipment (Infusion Devices, Syringe
C. Radiation Hazards Pumps, PCA Pumps, Hypo/Hyperthermia)
1. Light Spectrum C. Life Support Equipment (Defibrillators,
2. Types of Rays Anesthesia Machines, Critical Care Ventilators,
D. Biological Balloon Pumps)
1. Standard Precautions D. Therapeutic Equipment (Infant Warmers,
2. Other Ultrasound Therapy)
E. Fire E. Laboratory Equipment (Centrifuges, Water Baths,
1. Class Analyzers)
2. Fire Extinguishers F. Diagnostic Imaging (Ultrasound,
F. Codes and Standards Radiographic/Fluoroscopy)
1. Credentialing and Certification G. Operating Room (Electro Surgical Generators,
a. Joint Commission Comprehensive Video Carts, Lasers, Tourniquets, Sterilizers,
Accreditation Manual Warmers)
b. AABB H. Test Equipment (Electrical Safety, Defibrillator,
c.. American College of Radiology Electro Surgical, Physiologic Simulators,
2. NFPA 99 Oscilloscopes, Meters)
a. Gas and Vacuum Systems I. Diagnostic Equipment
b. Electrical Systems J. Terminology

17
Healthcare Technology Problem Solving – d. Other
Approximately 25% 2. Integration
A. Electronic Component Level, Block Level a. Bedside Medical Device Integration (BMDI)
B. Monitoring Systems (ECG, EEG, Blood Pressure, b. Medical Device Integration (MDI) (Labs,
Pulse Oximetry, Fetal Monitor) Printers, etc.)
C. Portable Equipment (Infusion Devices, Syringe c. Mobile Devices (Handhelds, Smart Phones,
Pumps, PCA Pumps, Hypo Hyperthermia) Tablets, etc.)
D. Life Support Equipment (Defibrillators, 3. Test Equipment
Hemodialysis, Anesthesia Machines, Critical Care a. Cable Test Devices (Copper, Fiber)
Ventilators, Balloon Pumps) b. Network Test Devices
E. Therapeutic Equipment (Infant Warmer, 4. Security
Ultrasound Therapy) D. Problem Solving
F. Laboratory Equipment (Centrifuges, Water Baths 1. Computer Networks
Analyzers) 2. Integration
G. Diagnostic Imaging (Ultrasound, 3. PCs, Switches, Hubs
Radiographic/Fluoroscopy) E. Terminology
H. Operating Room (Electro Surgical Generators,
Video Carts, Lasers, Tourniquets, Sterilizers,
Warmers) The CBET exam is a three-hour closed
I. Diagnostic Equipment book exam consisting of 165 multiple
J. Situational (User Error, User Training, choice questions.
Applications)
Candidates will have access to a simple
Healthcare Information Technology – calculator during the exam. Cell phones,
Approximately 10% iPads or other electronic devices that have
A. Regulatory and Safety internet capabilities are not allowed into
1. Medical Device Data Systems (MDDS) the testing room.
2. IEC 80001 – Application of Risk Management
for IT Networks Score required to pass: The minimum
3. Health Insurance Portability and Accountability score required to pass the CBET
Act (HIPAA) examinations is 116/165.
4. Digital Millennium Copyright Act (DMCA)
B. Foundations
1. Hardware
a. Topology
b. PCs/Laptops/Servers
c. Wiring/Structured Cabling/Connectors
d. Switches/Hubs/Routers
e. Wireless Communications
f. Other
2. Software/Middleware/Applications
a. EMR/EHR
b. Healthcare Information Systems (PACs, LIS,
RIS)
c. Network Protocols (IP, CCP, UDP)
d. Operating Systems
C. Function and Operation
1. Hardware
a. PCs, Switches, Patch Panels
b. Networks, Topology
c. Peripherals

18
Certified Radiology Equipment Specialist 3. FDA
Content Outline a. SMDA
b. Other
Anatomy & Physiology – Approximately 12% 4. OSHA
A. Systems 5. Other (NEC, ANSI, FCC, etc.)
1. Respiratory
2. Gastrointestinal Fundamentals of Electricity & Electronics –
3. Nervous Approximately 13%
4. Circulatory A. Transducers
5. Musculoskeletal B. Calculations and Conversions
6. Endocrine 1. Hex/Decimal/Binary
B. Organs 2. Other
1. Heart C. Circuits and Components
2. Lungs 1. Active Devices
3. Liver a. Solid-State Devices
4. Kidneys 1. Analog
5. Brain 2. Digital
6. Gallbladder b. Other (CRTs, X-Ray tubes, photomultipliers,
7. Pancreas etc.)
8. Other 2. Power Supplies
C. Blood 3. Passive Devices
1. Components D. Power Distribution and Storage Systems
2. Metabolism 1. Transformers
D. Terminology 2. Distribution
3. Batteries
Public (employee, patient, visitor) Safety in the 4. UPS/Line Conditioning
Healthcare Facility – Approximately 15% E. Terminology
A. Electrical
1. Microshock/Electrical Safety Testing Healthcare Technology and Function –
2. Other Approximately 25%
B. Chemical A. Equipment Types
1. Material Safety Data Sheet 1. Test Equipment
2. Other 2. Film Processors
C. Radiation Hazards 3. X-Ray Tubes
1. Light Spectrum 4. TV Camera
2. Types of Rays 5. Intensifying Screens
D. Biological 6. Image Intensifier
1. Standard Precautions 7. Other
2. Other B. Systems
E. Fire 1. X-Ray Machines
1. Class 2. Nuclear Medicine
2. Fire Extinguishers 3. Magnetic Resonance Imaging
F. Codes and Standards 4. Linear Tomography Systems
1. Credentialing and Certification 5. Ultrasound – Diagnostics
a. Joint Commission Comprehensive 6. Mammography
Accreditation Manual 7. Digital Imaging
b. AABB 8. CT
c.. American College of Radiology 9. Health Care Information Systems (PACS, LIS,
2. NFPA 99 RIS)
a. Gas and Vacuum Systems 10. Other (Support Equipment, EKG, Defibrillator)
b. Electrical Systems C. Quality Control

19
D. Terminology C. Function and Operation
1. Hardware
Healthcare Technology Problem Solving – a. PCs, Switches, Patch Panels
Approximately 25% b. Networks, Topology
A. Component Level (Electronic Circuit) c. Peripherals
B. Equipment Types d. Other
1. Film Processors 2. Integration
2. X-Ray Tubes a. Bedside Medical Device Integration (BMDI)
3. TV Cameras/Displays b. Medical Device Integration (MDI) (Labs,
4. Intensifying Screens Printers, etc.)
5. Image Intensifier c. Mobile Devices (Handhelds, Smart Phones,
6. Digital Imaging Tablets, etc.)
7. CT 3. Test Equipment
8. Other (Support Equipment, EKG, Defibrillator) a. Cable Test Devices (Copper, Fiber)
C. Systems b. Network Test Devices
1. X-Ray Machines 4. Security
2. Nuclear Medicine D. Problem Solving
3. Magnetic Resonance Imaging 1. Computer Networks
4. Linear Tomography Systems 2. Integration
5. Ultrasound – Diagnostic 3. PCs, Switches, Hubs
6. Mammography E. Terminology
7. Other
D. Situational
1. Prioritizing Work
2. Operator vs. Equipment The CRES exam is a three-hour closed
3. Applications book exam consisting of 165 multiple
4. Other choice questions.

Healthcare Information Technology – Candidates will have access to a simple


Approximately 10% calculator during the exam. Cell phones,
A. Regulatory and Safety iPads or other electronic devices that have
1. Medical Device Data Systems (MDDS) internet capabilities are not allowed into
2. IEC 80001 – Application of Risk Management the testing room.
for IT Networks
3. Health Insurance Portability and Accountability Score required to pass: The minimum
Act (HIPAA) score required to pass the CRES
4. Digital Millennium Copyright Act (DMCA) examinations is 116/165.
B. Foundations
1. Hardware
a. Topology
b. PCs/Laptops/Servers
c. Wiring/Structured Cabling/Connectors
d. Switches/Hubs/Routers
e. Wireless Communications
f. Other
2. Software/Middleware/Applications
a. EMR/EHR
b. Healthcare Information Systems (PACs, LIS,
RIS)
c. Network Protocols (IP, CCP, UDP)
d. Operating Systems

20
Certified Laboratory Equipment Specialist 3. FDA
Content Outline a. SMDA
b. Other
Anatomy & Physiology – Approximately 12% 4. OSHA
A. Systems 5. Other (NEC, ANSI, FCC, etc.)
1. Respiratory
2. Gastrointestinal Fundamentals of Electricity & Electronics –
3. Nervous Approximately 13%
4. Circulatory A. Transducers
5. Musculoskeletal B. Calculations and Conversions
6. Endocrine 1. Hex/Decimal/Binary
B. Organs 2. Other
1. Heart C. Circuits and Components
2. Lungs 1. Active Devices
3. Liver a. Solid-State Devices
4. Kidneys 1. Analog
5. Brain 2. Digital
6. Gallbladder b. Other (CRTs, X-Ray tubes, photomultipliers,
7. Pancreas etc.)
8. Other 2. Power Supplies
C. Blood 3. Passive Devices
1. Components D. Power Distribution and Storage Systems
2. Metabolism 1. Transformers
D. Terminology 2. Distribution
3. Batteries
Public (employee, patient, visitor) Safety in the 4. UPS/Line Conditioning
Healthcare Facility – Approximately 15% E. Terminology
A. Electrical
1. Microshock/Electrical Safety Testing Healthcare Technology and Function –
2. Other Approximately 25%
B. Chemical A. Equipment Types
1. Material Safety Data Sheet 1. Test Equipment
2. Other 2. Common Lab Equipment
C. Radiation Hazards a. Centrifuges
1. Light Spectrum b. Microscopes
2. Types of Rays c. Blood Gas Analyzers
D. Biological d. Refrigerators
1. Standard Precautions 3. Chemistry Equipment
2. Other 4. Hematology Equipment
E. Fire 5. Microbiology Equipment
1. Class 6. Blood Bank Equipment
2. Fire Extinguishers 7. Urinalysis Equipment
F. Codes and Standards 8. Histology Equipment
1. Credentialing and Certification 9. Other
a. Joint Commission Comprehensive B. Systems
Accreditation Manual 1. Lab Information
b. AABB 2. Other
c.. American College of Radiology C. Quality Control
2. NFPA 99 D. Terminology
a. Gas and Vacuum Systems
b. Electrical Systems

21
Healthcare Technology Problem Solving – a. PCs, Switches, Patch Panels
Approximately 25% b. Networks, Topology
A. Component Level (Electronic Circuit) c. Peripherals
B. Equipment Types d. Other
1. Common Lab Equipment 2. Integration
a. Centrifuges a. Bedside Medical Device Integration (BMDI)
b. Microscopes b. Medical Device Integration (MDI) (Labs,
c. Blood Gas Analyzers Printers, etc.)
d. Refrigerators c. Mobile Devices (Handhelds, Smart Phones,
2. Chemistry Equipment Tablets, etc.)
3. Hematology Equipment 3. Test Equipment
4. Microbiology Equipment a. Cable Test Devices (Copper, Fiber)
5. Blood Bank Equipment b. Network Test Devices
6. Urinalysis Equipment 4. Security
7. Histology Equipment D. Problem Solving
8. Other 1. Computer Networks
C. Systems 2. Integration
1. Lab Information 3. PCs, Switches, Hubs
2. Other E. Terminology
D. Situational
1. Prioritizing Work
2. Operator vs. Equipment
3. Applications The CLES exam is a three-hour closed
4. Other book exam consisting of 165 multiple
choice questions.
Healthcare Information Technology –
Approximately 10% Candidates will have access to a simple
A. Regulatory and Safety calculator during the exam. Cell phones,
1. Medical Device Data Systems (MDDS) iPads or other electronic devices that have
2. IEC 80001 – Application of Risk Management internet capabilities are not allowed into
for IT Networks the testing room.
3. Health Insurance Portability and Accountability
Act (HIPAA) Score required to pass: The minimum
4. Digital Millennium Copyright Act (DMCA) score required to pass the CLES
B. Foundations examination is 116/165.
1. Hardware
a. Topology
b. PCs/Laptops/Servers
c. Wiring/Structured Cabling/Connectors
d. Switches/Hubs/Routers
e. Wireless Communications
f. Other
2. Software/Middleware/Applications
a. EMR/EHR
b. Healthcare Information Systems (PACs, LIS,
RIS)
c. Network Protocols (IP, CCP, UDP)
d. Operating Systems
e. Other
C. Function and Operation
1. Hardware

22
Certified Healthcare Technology Manager B. Assure integrity of data collection, storage, and
Content Outline security associated with healthcare technology
(e.g., HIPAA, PACS, EKG management, EMR).
Financial Management – Approximately 19% C. Recommend processes, procedures, or policies
3 – Recall Questions
13 – Application Questions to control or reduce risk.
3 – Analysis Questions D. Apply risk-assessment models or methodologies,
(e.g., FMEA, root cause analysis).
A. Participate in financial planning, budgeting, or E. Participate in incident investigations.
procurement activities of all or part of an F. Produce reports that outline findings, explain risk
organization (e.g., capital planning, technology positions, or recommend changes (e.g., SMDA,
planning, reporting, accounting, billing, collections, sentinel event alerts).
payroll, and budgeting duties). G. Manage recalls, hazards, and safety advisories in
B. Develop departmental control policies, guidelines, use in healthcare technology.
and/or procedures for activities such as financial
administration. Operations Management – Approximately 46%
11 – Recall Questions
C. Assure compliance with organizational policies
11 – Application Questions
and procedures and generally accepted 24 – Analysis Questions
accounting principles (GAAP).
D. Prepare program financial statements, business A. Oversee activities directly related to providing
activity reports, financial forecasts, or annual services (e.g., scheduled and unscheduled work,
budgets. project management, customer satisfaction).
E. Analyze the financial details of past, present, and B. Coordinate activities of service providers and
expected operations to identify development vendors concerned with planning, acquisition,
opportunities and areas where improvement is contracting, installation, or service of healthcare
needed. technology.
F. Authorize requests for disbursements in C. Review financial statements, activity reports, and
accordance with company policies and other performance data to measure productivity
procedures. and goal achievement and to determine areas
G. Advise management in determining life needing cost reduction and program
expectancy (i.e., capital asset planning) of improvement.
healthcare technology devices. D. Develop departmental and/or team policies and
H. Advise management on actions regarding the fair procedures, goals, and objectives.
market value of purchase, lease, or asset recovery E. Manage departmental policies and procedures,
value of disposed healthcare technology. goals and objectives (e.g. prepare work
I. Review sourcing options for parts, service, training schedule, assign specific duties).
and test equipment/tools. F. Determine departmental and/or staffing
requirements.
Risk Management – Approximately 12% G. Comply with regulatory and accreditation
2 – Recall Questions
8 – Application Questions requirements (e.g. TJC,ANSI, AAMI, NFPA,
2 – Analysis Questions OSHA, CAP, AABB, CMS, FDA, FCC, HIPAA,
DNV, AOA, ACR, IAC, IEC, NRC, DOH, NEC,
A. Evaluate key risks associated with the use of CLIA, COLA, MQSA).
healthcare technology ( e.g., patient safety, H. Report departmental operations performance to
operations, finance, emergency preparedness). other departments or committees in accordance

23
with the MEMP (e.g., environment of care, D. Conduct orientation sessions and on-the-job
patient safety, risk management, value-added, training for staff.
benchmarking). E. Assure availability of training manuals (e.g.,
I. Oversee departmental and/or team meetings and service manuals, operations manuals, training
communications. media, and other educational materials).
J. Ensure resources are available to complete F. Collaborate with clinical departments on
departmental and/or team activities (e.g., tools, healthcare technology training (e.g., MRI and
test equipment, supplies, technical information, radiation safety, equipment use, use-error
and training). trending).
K. Review project plans to coordinate project G. Collaborate with non-clinical departments on
activity. healthcare technology training (e.g., infection
L. Consult with users, management, vendors, and prevention, environmental services, and supply
technicians to access healthcare technology management).
needs and requirements.
M. Meet with department heads, managers, Human Resources – Approximately 12%
3 – Recall
supervisors, vendors, and others to solicit
9 – Application
cooperation and resolve problems. 0 – Analysis
N. Evaluate healthcare technology proposals to
assess project feasibility and requirements. A. Recommend compensation, promotion, and
O. Collaborate with other stakeholders (e.g., IT, career path of departmental and/or team staff.
nursing, vendors) to manage device integration. B. Perform personnel management duties (e.g.,
P. Participate in construction planning meetings. employee relations, staffing, conflict
Q. Collaborate with other departments on utility management, disciplinary procedures, and
maintenance and interruption (e.g., network, performance development plan).
telecom, electrical, plumbing, mechanical C. Ensure department and/or team practices are in
systems, change management, downtime compliance with state and federal labor laws
procedures). (e.g., ADA, EEOC, FMLA, and NLRA).
R. Oversee the management of healthcare D. Participate in the requirement, selection,
technology assets, inventory accuracy, backups, retention, and termination of employees.
security, CMMS, non-hospital owed equipment. E. Conduct performance evaluations of
S. Ensure competency of HTM department staff and departmental and/or team staff.
healthcare technology service vendors. F. Collaborate with labor relations organizations.
G. Represent organization at personnel-related
Education & Training – Approximately 11% hearings and investigations.
4 – Recall
7 – Application
0 – Analysis The CHTM exam is a two-hour closed book exam
consisting of 100 multiple choice questions.
A. Evaluate the effectiveness of training programs.
B. Analyze training needs based on cost, Candidates will have access to a simple calculator
operations, requirements, competency, customer during the exam. Cell phones, iPads or other
requirements, resources, etc. electronic devices that have internet capabilities are
not allowed into the testing room.
C. Oversee ongoing technical training and personal
development classes for staff members. Score required to pass: The minimum score
required to pass the CHTM examination is 72/100.

24
Certified Quality System Manager A. Facilitate compliance with regulations and
Content Outline standards.
1. 21 CFR (7, 801, 806, 820, 803)
Establishment of a Medical Device Quality System 2. ISO (Vigilance requirements, 13485, 14971)
Approximately 37%
7 – Recall 3. Guidance Documents
22 – Application a. Global Harmonization Task Force
8 – Analysis (GHTF/SG3/N99) quality management
systems – process validation guidance.
A. Ensure the quality system includes regulatory b. FDA General Principles of Software
requirements, business needs, and product Validation.
requirements (e.g., product classification, sterile B. Assess potential organization impact of changes
or non-sterile). to regulations and standards.
B. Establish metrics and performance indicators to
monitor quality outcomes and measure the health Management – Approximately 40%
8 – Recall
of the quality system.
8 – Application
1. Report to management about the 24 – Analysis
effectiveness of the quality systems.
2. Oversee quality system and evaluate its A. Lead the design, development, and
ongoing stability. implementation of a compliant quality system.
3. Identify suitable metrics. B. Lead the management review process.
4. Analyze data (sub-system specific, C. Ensure effective resource planning for the quality
cross-sub system). system.
5. Use statistical techniques. D. Manage the quality of the internal audit sub-
6. Initiate actions based on data analysis. systems.
C. Establish validation framework including process, E. Develop quality plans.
software, device design, and test method. F. Manage monitoring and feedback
D. Ensure the development of training framework 1. Corrective and preventive actions
applicable to regulatory compliance and 2. Non-conformance
company-specific procedures, quality 3. Complaints
management and quality engineering principles. 4. Recommend courses of action when non-
E. Risk management compliance is discovered
1. Apply risk management tools to the 5. Audits
quality system. 6. Ensure mechanisms exist to effectively
2. Approve risk management plans and capture, report and trend customer feedback
reports. G. Establish the quality policy, strategy (objectives),
3. Participate in risk management analysis. and tactics for the organization.
4. Approving Medical Device Report H. Manage quality operations ( control, assurance
(MDR) and vigilance reports. and engineering)
5. Lead health hazard evaluations. I. Act as liaison to support the organization’s
interactions with notified bodies and regulatory
Medical Device Quality System Compliance organizations on compliance and management
Approximately 23 % issues.
18 – Recall
J. Act as liaison to support the organization’s
5 – Application
0 – Analysis external audits and inspections.
K. Ensure training needs are assessed.

25
The CQSM exam is a two-hour closed book exam
consisting of 100 multiple choice questions. Safety and Regulatory-Public and Patient Safety
in the Health Care Facility
Candidates will have access to a simple calculator (General/Radiology/Laboratory)
during the exam. Cell phones, iPads or other
AABB: American Association Blood Banks
electronic devices that have internet capabilities
http://www.aabb.org/
are not allowed into the testing room.
NOTE: Since this is a new exam, the results will be ANSI: American National Standards Institute
reviewed prior to being released. You will receive http://webstore.ansi.org/ansidocstore/default.asp
your results directly from AAMI within the thirty
days of the testing window. CLIA: Clinical Laboratory Improvement Amendments
http://www.fda.gov/cdrh/clia/

Exam Resources Code of Federal Regulations, Title 21, Subchapter J.


http://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfC
The following is not intended to be a complete listing FR/CFRSearch.cfm
of every source available, nor should applicants feel
they must purchase and study every item on this list. Comprehensive Accreditation Manual of Hospitals:
Most texts in a particular category are redundant. The The Joint Commission
list is purposely long to increase the probability that http://www.jointcommission.org/
everyone will have access to at least some of the
sources listed. Other generally accepted texts may be MQSA: Mammography Quality Standards Act
of equal value in preparation for the examinations. http://www.fda.gov/cdrh/mammography/

CBET, CLES, CRES References NCRP (Report 99, 102): National Council on
Radiation Protection and Measurements
Anatomy, Physiology, and Medical Terminology http://www.ncrponline.org/
(General, Radiology, Laboratory)
NEMA Standards (Publication No. XR 8, XR9, XR11,
Hole, John W. Jr.: Essentials of Human Anatomy & XR12): National Electrical Manufacturers Association
Physiology, (ISBN: 0697267695 ISBN-13: http://nema.org/
9780697267696) McGraw-Hill Higher Education
NFPA (70, 99, 101): National Fire Protection
Martini, Frederick and Bartholomew, Edwin: Structure Association http://www.nfpa.org/
& Function of the Human Body, Prentice Hall, Upper
Saddle River, NJ, 1999. OSHA: Occupational Safety & Health Administration
http://www.osha.gov/
Patton, Kevin T. and Thibodeau, Gary A.: Anthony’s
Textbook of Anatomy & Physiology, Mosby Yearbook Electronics and Devices
Co., St. Louis, MO (ISBN: 0-323-01630-8) 17th (General/Radiology/Laboratory)
Edition, 2002. Beyda, William J.: Data Communications, from Basics
to Broadband, Prentice-Hall, Englewood Cliffs, NJ
Stedman, Thomas: Stedman’s Medical Dictionary, (ISBN: 0-1309-6139-6) 3rd Edition, 2000.
Lippicott, Williams & Wilkins, NY (ISBN: 0-7817-4494-
6) 27th Edition, 2002. Floyd, Thomas L.: Digital Fundamentals, Prentice
Hall, Englewood Cliffs, NJ (ISBN: 0-1308-08540-4) 7th
Tortora, Gerard J. and Grabowski, Sandra Reynolds: Edition, 2000.
Principles of Anatomy and Physiology, Wiley
Publishing (ISBN: 0-471-41501-4) 10th Edition, 2002. Floyd, Thomas L.: Electronic Devices, Prentice Hall,
Englewood Cliffs, NJ (ISBN: 0-1364-3138-3) 5th
Edition, 1999.

26
Grob, Bernard and Schultz, Mitchel: Basic MacIntyre, Neil R. and Branson, Richard D.:
Electronics, Macmillan/McGraw-Hill, Westerville, OH Mechanical Ventilation, W.B. Saunders Company
(ISBN: 0-0782-7124-X) 9th Edition, 2003. (ISBN: 0-7216-7361-9) 1st Edition, 2001.

Malvino, Albert Paul, PhD: Electronic Principles, Robbins, Allan and Miller, Willhelm: Circuit Analysis:
McGraw-Hill Book Co., New York, NY (ISBN: 0-0280- Theory and Practice, Thomson Delmar Learning, New
2833-3) 6th Edition, 1999. York, 2nd edition, 2006.

Paynter, Robert T.: Introductory Electronic Devices Street, Laurence: Introduction to Biomedical
and Circuits, Prentice Hall, Englewood Cliffs, NJ Engineering Technology, CRC Press, Boca Raton,
(ISBN: 0-1392-7203-8) 5th Edition, 2000. FL, 2008.

Williams, Joseph: An Introduction to Computing Health Care Information Technology


Infrastructure: Hardware and Opening Systems, Que
Education and Training (ISBN: 1-5757-6355-9) 1997. Arnold, Steven: Guide to the Wireless Medical
Practice. Himss (ISBN: 0-9777903-8-X) 2008.
Biomedical Instrumentation (General)
Benson, Tim: Principles of Health Interoperability HL7
AAMI, A Practicum for Healthcare Technology & SNOMED: Health Informatics Series (ISBN: 978-1-
Management, (ISBN: 1-57020-589-2), 2015 84882-802-5) 2010.

Atles, Leslie, R., Segalewitz, Scott, Marquette ECRI Institute: Medical Technology for the IT
Electronics: Affinity Reference Guide for Biomedical Professional (ISBN: 978-0-9819241-1-3).
Technician, Dubuque, Iowa Kendall/Hunt Pub. ©1995
(ISBN: 0787200654 9780787200657 0787243272 Radiology
9780787243272)
Bushong, Stewart: Radiologic Science for
Carr, Joseph J. and Brown, John M.: Introduction to Technologists: Physics, Biology, and Protection,
Biomedical Equipment Technology, John Wiley & Mosby Yearbook Co., St. Louis, MO (ISBN: 0-323-
Sons, Inc., NY (ISBN: 0-1301-0492-2) 4th Edition, 01337-6) 7th Edition, 2001.
2001.
Callaway, W. J.: Mosby’s Comprehensive Review of
Chan, Anthony: Biomedical Device Technology: Radiography: The Complete Study Guide and
Principles and Design, Charles C Thomas Publisher, Planner, Elsevier Science (ISBN: 0-3230-1839-4) 3rd
Ltd., Springfield, IL (ISBN: 978-0-398-07699) 2008. Edition, 2002.

Christe, Barbara: Introduction to Biomedical Papp, J.: Quality Management in the Imaging
Instrumentation: The Technology of Patient Care, Sciences, Elsevier Science (ISBN: 0-3230-1624-3) 2nd
Cambridge University Press, New York (ISBN: 978-0- Edition, 2002.
521-5152-2) 2009.
Saia, D. A.: Appleton & Lange’s Review for the
Cromwell, and Others: Biomedical Instrumentation Radiography Examination, McGraw Hill (ISBN: 0-
and Measurements, Prentice-Hall, Inc., Englewood 8385-0389-6) 4th Edition, 2000.
Cliffs, NJ (ISBN: 0-1307-6448-5) 2nd Edition, 1980.
Laboratory
Khandpur, Raghbir: Biomedical Instrumentation:
Technology and Applications, McGraw-Hill, New York Estridge, Barbara H., Reynolds, Anna P., & Walters,
(ISBN: 0-07-144784-9) 2005. Norma J. PhD: Basic Medical Laboratory Techniques,
Delmar (Thomas Learning), Albany, NY (ISBN: 0-
7668-1206-5) 4th Edition, 2000.

27
Fischbach, Francis RN, BSN, MSN: A Manual of Stiefel, Robert: Medical Equipment Management
Laboratory & Diagnostic Tests, Lippincott Williams & Manual (ISBN: 1-57020-350-4) RHS Biomedical
Wilkins, Philadelphia, PA (ISBN: 0-7817-1969-0) 6th Engineering Consulting, LLC, 2009
Edition, 2000.
Lehman, PhD, Craig A., Leiken, Alan, Ward, PhD., Taktak, Azzam, Ganney, Paul, Long, David, and
Kory M.: Clinical Laboratory Instrumentation and White, Paul: Clinical Engineering: A Handbook for
Automation: Principles, Applications, and Selection, Clinical and Biomedical Engineers (ISBN-10:
W.B. Saunders Co., Philadelphia, PA (ISBN: 0-7216- 0123969611) 1st Edition, 2014
4218-7) 1st Edition, 1994.
Wang, Binseng: Medical Equipment Maintenance:
Mahon, C., Smith, L., Burno, C.: An Introduction to Management and Oversight (Synthesis Lectures on
Clinical Laboratory Science, W.B. Saunders Co., Biomedical Engineering) 2012 Articles
Philadelphia, PA (ISBN: 0-7216-4990-4) 1st Edition,
1998. Baretich, Matthew: The Value of Certification.
Biomedical Instrumentation & Technology , Jan 2012,
Mangle, James I., Nortica, PhD., Solomon, Petit, MD, Vol. 46, No. 1, pp. 68-71.
J.E.: Alba’s Medical Technology: Board Examination
Review and Complete Clinical Laboratory Text, Braeutigam, David: Dollars and ‘Sense’: Get a Handle
Berkeley Scientific Publications (ISBN: 0-91024-18-8) on Managing Service Costs Biomedical
12th Edition, 1996. Instrumentation & Technology, Sep 2010, Vol. 44, No.
5, pp. 395-396.
Segen, Joseph C. MD and Stauffe, Joseph PhD: The
Patient’s Guide to Medical Tests, Facts on File, Inc., Schlabig Williams, Jill Revamping: In-House Clinical
New York, NY (ISBN: 0-8160-4652-2) 2nd Edition, Engineering Services in 90 Days Biomedical
2002. Instrumentation & Technology ,Sep 2008, Vol. 42, No.
5, pp. 377-379.
Maintenance Manual for Laboratory Equipment, 2nd
Edition, World Health Organization, Cohen, Theodore: AAMI’s Benchmarking Solution:
http://whqlibdoc.who.int/publications/2008/978924159 Analysis of Cost of Service Ratio and Other Metrics
6350_eng_low.pdf Biomedical Instrumentation & Technology, Jul 2010,
Vol. 44, No. 4, pp. 346-349.
CHTM References
Hegarty, Francis,Togneri MacMahon, Silvana, Byrne,
AAMI, A Practicum for Healthcare Technology Patricia, and McCaffery, Fergal: Assessing a
Management, (ISBN: 1-57020-589-2), 2015 Hospital’s Medical IT Network Risk Management
Practice with 80001-1 Biomedical Instrumentation &
Carr, Joseph and Brown, John: Introduction to Technology, Jan 2014, Vol. 48, No. 1, pp. 64-71.
Biomedical Equipment Technology, (ISBN-13:
9780130104922) Prentice Hall, 4th Edition, 2001 Mankovich, Nick and Fitzgerald, Brian: Managing
Security Risks With 80001 Biomedical
Dyro, Joseph: Clinical Engineering Handbook - Instrumentation & Technology Managing Medical
Biomedical Engineering (ISBN-10:012226570X) 1st Devices on the IT Network, Sep 2011, Vol. 45, No.
Edition, 2004 s2, pp. 27-32.

Frize, Monique: Health Care Engineering Part I: Janssen, Martin and Schrenker, Rick: Guidelines
Clinical Engineering and Technology Management - From 80001 Maintaining a Medical IT Network
Synthesis Lectures on Biomedical Engineering (ISBN: Biomedical Instrumentation & Technology, Jul 2011,
1608453669) 2013 Vol. 45, No. 4, pp. 295-299.

Papa, Mike: Responsibility Agreements Ensure


Accountability Under 80001 Biomedical

28
Instrumentation & Technology Managing Medical Hall, Andrea: Manage Contractors Like Employees to
Devices on the IT Network, Sep 2011, Vol. 45, No. Ensure JCAHO Compliance Biomedical
s2, pp. 33-35. Instrumentation & Technology, Mar 2006, Vol. 40, No.
2, pp. 128-129.
Cooper, Todd and Eagles, Sherman: 80001:New Era
Dawns for Medical Devices Biomedical Links
Instrumentation & Technology, Jan 2011, Vol. 45, No.
1, pp. 16-25. Association for the Advancement of Medical
Instrumentation (AAMI)
Grimes, Stephen: Using 80001 to Manage Medical 80001-1 Managing Medicai1T-Networks: 2012
Devices on the IT Network Biomedical
Instrumentation & Technology Managing Medical Federal Communications Commission
Devices on the IT Network, Sep 2011, Vol. 45, No. WMTS
s2, pp. 23-26.
U.S. Department of Labor (DOL)
Cooper, Todd and Fuchs, Ken: Technology Risk Americans with Disabilities Act
Assessment In Healthcare Facilities Biomedical Disability Resources
Instrumentation & Technology, May 2013, Vol. 47, Fair Labor Standards Act
No. 3, pp. 202-207. Family and Medical Leave
Family and Medical Leave Act
Delvecchio, Karen: Step-by-Step Risk Management Federal Wage Garnishments
for Medical IT Networks Biomedical Instrumentation & Wage and Hour Division
Technology Managing Medical Devices on the IT
Network, Sep 2011, Vol. 45, No. s2, pp. 37-43. U.S. Food and Drug Administration (FDA)
Safe Medical Devices Act Family
Swim, Richard: Keeping Data Secure: Protected FDA 21 CFR 800 and 1000 series
Health Information and Medical Equipment
Biomedical Instrumentation & Technology, Jul 2012, Various Links
Vol. 46, No. 4, pp. 278-280. AHA Healthcare Data Viewer
American National Standards Institute ANSI
Swim, Richard: Understanding the Wireless Spectrum ASHE: Registration of Equipment Operating in WMTS
in a Healthcare Facility Biomedical Instrumentation & Band
Technology, May 2013, Vol. 47, No. 3, pp. 212-214. CMS Categorical Waiver for Power Strips Use in
Patient Care Areas
Hayhurst, Chris: Is Your Patient Data Secure? CMS Medical Equipment Standards
Biomedical Instrumentation & Technology, May 2014, Code of Federal regulations CCPA 29CFR 870
Vol. 48, No. 3, pp. 166-173. GAAP
HIPAA
Holden, William: Bridging the Culture Gap Between IEC
Healthcare IT and Medical Device Development MQSA Mammography Quality Standards Act
Biomedical Instrumentation & Technology Connecting MRI Facility Design Guide
the Dots, Sep 2014, Vol. 48, No. s2, pp. 22-28. NFPA 70, 99, 101
NLRB: Rights We Protect
Krenc, Tina: Risk Management: It’s Not Just FMEA OSHA
Biomedical Instrumentation & Technology, May 2010, U.S.EEOC
Vol. 44, No. 3, pp. 242-244.

Ridgway, Malcom: Analyzing Planned Maintenance


(PM) Inspection Data by Failure Mode and Effect
Analysis Methodology Biomedical Instrumentation &
Technology, May 2003, Vol. 37, No. 3, pp. 167-179.

29
CQSM References 21 CFR 7
21 CFR 801
Global Harmonization Task Force 21 CFR 803
GHTF/SG3/N99-10:2004 - (Edition 2) 21 CFR 806
21 CFR 820
International Standards Organization (ISO)
Medical device software - Part 1: Guidance on the International Medical Device Regulators Forum
application of ISO 14971 to medical device software (IMDRF)
ISO 13485:2009
ISO 14971:2007 Study Guides and Review Courses

Association for the Advancement of Medical It is considered a conflict of interest for any certifying
Instrumentation (AAMI) organization or commission to help individuals attain
ANSI/AAMI/IEC TIR80002-1:2009 the credential it issues. The ACI does not sponsor or
The Quality System Compendium: CGMP endorse any refresher course, study guides, or study
Requirements and Industry Practice, 3rd Edition materials of any kind. Contact a local biomedical
society or ask colleagues about organizing study
U.S. Food and Drug Administration (FDA): groups or arranging for review courses.
General Principles of Software Validation

30
Certification Exam Pricing
(Beginning November 2015)

Member Fee Non-member Fee


Exam Fees
CBET, CLES, CRES Exam Fee $350 $400
(includes $100 application fee) (includes $100 application fee)
CBET, CLES, CRES Retake Fee
$225 $275
(non-refundable)
CHTM Exam Fee $420 $500
(includes $100 application fee) (includes $100 application fee)
CHTM Retake Fee $300 $350
(non-refundable)
CQSM Exam Fee $420 $500
(includes $100 application fee) (includes $100 application fee)
CQSM Retake Fee $300 $350
(non-refundable)
International Exams $100 additional $100 additional
(outside North America)
Late Registration Fee $50 additional $50 additional
(after deadline – non-refundable)
Rescheduling Fee $25 $25
(outside of 5 business days)
Rescheduling Fee Forfeit all exam fees Forfeit all exam fees
(inside of 5 business days)
No Show Fee Forfeit all exam fees Forfeit all exam fees

Recertification
Recertification Fees $100 $150
(non-refundable)
Additional Fee for multiple
$50 (per additional certification) $75 (per additional certification)
certification
Late Fee $25 $25
(received after December 31)
Reactivation Fee $100 $100

Miscellaneous
Upgrade Fee $25 $25
New Certificate $25 $25

The $100 application fee is non-refundable.

31
Definitions
Business
Business is any discipline that teaches the application of financial and management principles to an organization of
people and resources with the goal of delivering goods and/or services that satisfy customers. Some examples are
academic degrees in business administration, accounting, finance, and management.

Engineering
Any discipline that teaches the application of scientific and mathematical principles to practical ends such as the
design, manufacture, support, and operation of efficient and economical structures, machines, processes, and
systems. Some examples are academic degrees in mechanical engineering, electrical/electronic engineering,
biomedical engineering, manufacturing engineering, and computing engineering.

Healthcare Technology Management Professional


A person who applies engineering, business, and healthcare principles to design, construct, maintain, or manage
medical devices or systems.

Healthcare Technology Manager


Healthcare technology manager is a person who is responsible for planning and directing the activities of other
healthcare technology management professionals, monitoring their work, and taking corrective action when
necessary.

Healthcare Related
Any discipline that teaches the organization, procedures, and methods of services associated to the diagnosis,
treatment, prevention, and management of disease. Some examples are academic degrees in medicine, nursing,
healthcare administration, public health, dentistry, pharmacy, and health informatics.

Quality System
Quality system means the organizational structure, responsibilities, procedures, processes, and resources for
implementing quality management (FDA 21 CFR 820.3(v)).

Quality System Manager


A quality system manager oversees all aspects of quality assurance including: establishing metrics, applying industry
best practices, and developing new tools and processes to ensure quality goals are met. A quality system manager
also manages the process and resources for identifying, correcting, and improving non-conformities in product
specific policies, procedures, and protocols as well as product specifications. Additionally, all of this is accomplished
in a manner that insures compliance to all relevant regulatory requirements. Finally, the quality system manager
controls, directs and/or leads the establishment and maintenance of an acceptable quality system and who reports
on the performance of the quality system to executive management.

Science
Science is the intellectual and practical activity encompassing the systematic study of the structure and behavior of
the physical and natural world through observation and experiment.

32
33
EXAMINATION APPLICATION FOR:
CERTIFIED BIOMEDICAL EQUIPMENT TECHNICIAN
CERTIFIED RADIOLOGY EQUIPMENT SPECIALIST
CERTIFIED LABORATORY EQUIPMENT SPECIALIST
CERTIFIED HEALTHCARE TECHNOLOGY MANAGER
CERTIFIED QUALITY SYSTEM MANAGER

DIRECTIONS: This application should be completed by all applicants. Failure to complete all information requested or provide
verifiable information will delay processing your application and may make you ineligible to sit for the examination.

A. PERSONAL DATA B. EMPLOYMENT DATA


Name: ____________________________________________________ Name of Current Employer: ______________________________________

Home Address: _____________________________________________ Work Address: ________________________________________________

__________________________________________________________ _____________________________________________________________

City______________________ State_____________ Zip Code_______ City_______________________ State __________ Zip Code ___________

Country ___________________________________________________ Country ______________________________________________________

Telephone: (Home) _________________ (Cell) __________________ Telephone: (Work) _________________ FAX: (Work) _________________

Home E-mail Address: _______________________________________ Work E-mail Address: ___________________________________________

*REQUIRED* - For certificates and other certification-related materials.


Preferred Mailing Address:  Home  Work Are you an AAMI Member?  Yes AAMI ID____________
Preferred Email Address:  Home  Work  No

C. Please complete the appropriate sections with your educational information, work experience, and military information
according to the eligibility option under which you are applying (refer to the Candidate Handbook for complete information).

EDUCATION: A copy of diploma must accompany the application.


Name of School Degree Attained Field of Study Year Degree Granted

WORK EXPERIENCE: Must be completed if using work experience as part of your eligibility.
% of Time Spent
Date of Employment Full Time /
Position Title Employer Employer Phone (xx/xxxx – xx/xxxx) Part Time Biomed Rad Lab

U.S. MILITARY BIOMEDICAL EQUIPMENT TECHNOLOGY PROGRAM: A copy of diploma must accompany the application if using completion
of a military BMET program as part of your eligibility.

Name of Military Institution Course Name Date Completed

ACI - 4301 N. Fairfax Drive, Suite 301, Arlington, VA 22203-1633


Phone +1 703-525-4890, ext. 1207 | Fax +1 703-276-0793 | aci@aami.org
1|P a g e
EXAMINATION APPLICATION FOR:
CERTIFIED BIOMEDICAL EQUIPMENT TECHNICIAN
CERTIFIED RADIOLOGY EQUIPMENT SPECIALIST
CERTIFIED LABORATORY EQUIPMENT SPECIALIST
CERTIFIED HEALTHCARE TECHNOLOGY MANAGER
CERTIFIED QUALITY SYSTEM MANAGER

D. EXAMINATION FOR WHICH YOU ARE APPLYING (Complete description of designations are available in Candidate Handbook).
_____ Certified Biomedical Equipment Technician (CBET) _____ Certified Healthcare Technology Manager (CHTM)

_____ Certified Laboratory Equipment Specialist (CLES) _____ Certified Quality System Manager (CQSM)

_____ Certified Radiology Equipment Specialist (CRES)

E. TESTING WINDOW  March  June  September  December

F. ACCOMODATIONS
Will you need special accommodations in order to participate in the exam?  Yes  No

G. CERTIFICATION STATUS FOR WHICH YOU ARE APPLYING (Choose one option only)
Applicants must meet one of the following minimum requirements as of the application deadline.

CBET | CLES | CRES


FULL STATUS
(To fulfill requirements for CRES or CLES, at least 40 percent of work experience
over the last two years or 25 percent over the last five years MUST BE in the
designated specialty area.) CANDIDATE STATUS
OPTION 1: Associate’s degree in biomedical equipment technology OPTION 1: Associate’s degree in biomedical equipment technology
program and two years’ full-time BMET work experience program
OPTION 2: Completion of a U.S. military biomedical equipment technology OPTION 2: Completion of a U.S. military biomedical equipment
program and two years’ full-time BMET work experience technology program
OPTION 3: Associate’s degree in electronics technology and three years’ OPTION 3: Associate’s degree in electronics technology and one
full-time BMET work experience year full-time BMET work experience
OPTION 4: Four years’ full-time BMET work experience. OPTION 4: Two years’ full-time BMET work experience
OPTION 5: Associate’s degree in medical laboratory technology and three OPTION 5: Associate’s degree in medical laboratory technology
years’ full-time BMET work experience and one year full-time BMET work experience
(FOR CLES APPLICANTS ONLY) (FOR CLES APPLICANTS ONLY)
OPTION 6: Bachelor’s degree in medical laboratory technology and two OPTION 6: Bachelor’s degree in medical laboratory technology.
years’ full-time BMET work experience (FOR CLES APPLICANTS ONLY) (FOR CLES APPLICANTS ONLY)

CHTM
Path 1: A current certification as a clinical engineer (CCE), biomedical equipment technician (CBET), radiology equipment specialist (CRES), or a
laboratory equipment specialist (CLES) with at least three years of work experience as a supervisor or manager in the last five years

Path 2: Successful completion of the Department of Defense’s Biomedical Equipment Maintenance Technician (DOD BMET) training program with at least
three years of F/T work experience, military or civilian, as an HTM supervisor or manager in the last five years
Path 3: An Associate’s degree in biomedical technology, related healthcare discipline, information technology or business with at least three years of F/T
work experience as an HTM supervisor or manager in the last five years
Path 4: A Bachelor’s degree or higher in biomedical technology, engineering, related healthcare discipline, information technology or business with at least
two years F/T as a manager within the last five years
Path 5: Work experience with or without a degree not related to biomedical technology, related healthcare discipline, information technology, or business
management. Seven years of F/T work experience in the HTM field with three years of management experience in the last five years

CQSM
Path 1: Ten years managing quality system programs with five years of management work experience prior to application.
Path 2: Bachelor's degree in the field of engineering, or science plus five years as a quality system manager.

ACI - 4301 N. Fairfax Drive, Suite 301, Arlington, VA 22203-1633


Phone +1 703-525-4890, ext. 1207 | Fax +1 703-276-0793 | aci@aami.org
2|P a g e
EXAMINATION APPLICATION FOR:
CERTIFIED BIOMEDICAL EQUIPMENT TECHNICIAN
CERTIFIED RADIOLOGY EQUIPMENT SPECIALIST
CERTIFIED LABORATORY EQUIPMENT SPECIALIST
CERTIFIED HEALTHCARE TECHNOLOGY MANAGER
CERTIFIED QUALITY SYSTEM MANAGER

H. NAME AND SIGNATURE OF CURRENT SUPERVISOR


I certify that the information contained in this application and the documents presented are true to the best of my knowledge.

________________________________ _______________________________________ _____________________


Printed Name of Current Supervisor Signature of Current Supervisor Telephone

I. CODE OF CONDUCT
The Code is designed to provide both appropriate ethical practice guidelines and enforceable standards of conduct for all ACI applicants,
certificants, and candidates. The Code also serves as a professional resource for healthcare technology practitioners, as well as for those
served by ACI certificants and candidates in the case of a possible ethical violation. All ACI applicants, candidates, and certificants must agree
to comply with the ACI Code of Conduct as outlined below:
 I will conduct my professional activities with honesty and integrity.
 I will uphold my professional conduct to the highest ethical standards.
 I will represent my certifications and qualifications honestly and provide only those services for which I am qualified to perform.
 I will maintain and improve my professional knowledge and competence through regular self-assessments, continuing practice,
continuing education or training.
 I will act in a manner free of bias and discrimination against clients, colleagues, or customers.
 I will maintain the privacy of individuals and confidentiality of information obtained in the course of my duties unless disclosure is
required by legal authority.
 I will obey all applicable laws, regulations, and codes.
 I will follow all certification policies, procedures, guidelines, and requirements of the ACI.

APPLICANT VERIFICATION/AUTHORIZATION
I certify that all statements given in this Application are true and correct and that ACI, its examination boards, and and/or its agents are hereby
authorized to verify the information in this application and to make inquiries necessary to ascertain the accuracy of this application and my
eligibility for certification. I also authorize any organization and individual listed to validate this application information. I understand that any
misrepresentation of the information I have provided will result in the rejection of this application and resulting examination. I also certify that I
have read the ACI Certification Handbook and understand and agree to the policies set forth therein. I understand that I must comply with the
ACI code of conduct and the renewal policy to maintain my certification. I release from all liabilities the ACI, its examination boards, and its
agents, and I am aware that any certification I may receive from the AAMI Credentials Institute (ACI) will not constitute and shall not be
construed as a license.

NON-DISCLOSURE AGREEMENT AND GENERAL TERMS OF USE


This examination is confidential and proprietary. It is made available to you, the examinee, solely for the purpose of assessing your
competency in the area referenced in the title of this examination. You are expressly prohibited from recording, copying, disclosing, publishing,
reproducing, or transmitting this examination, in whole or in part, in any form or by any means, verbal or written, electronic or mechanical, for
any purpose, without the prior express written permission of the AAMI Credentials Institute (ACI). Non-compliance may lead to the revocation
of your certification.

By signing below, I agree to all statements listed above:

_________________________________ _____________________
Signature of Applicant Date

ACI - 4301 N. Fairfax Drive, Suite 301, Arlington, VA 22203-1633


Phone +1 703-525-4890, ext. 1207 | Fax +1 703-276-0793 | aci@aami.org
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EXAMINATION APPLICATION FOR:
CERTIFIED BIOMEDICAL EQUIPMENT TECHNICIAN
CERTIFIED RADIOLOGY EQUIPMENT SPECIALIST
CERTIFIED LABORATORY EQUIPMENT SPECIALIST
CERTIFIED HEALTHCARE TECHNOLOGY MANAGER
CERTIFIED QUALITY SYSTEM MANAGER

ACI TESTING FEES

EXAM FEES (INCLUDING $100 APPLICATION FEE)*


CBET, CLES, & CRES CHTM & CQSM
AAMI Member Non-Member AAMI Member Non-Member
$350 $400 $420 $500
The reduced application fee for AAMI members is non-transferable between individuals or within departments and is available only to those individuals whose AAMI
membership dues are paid in full at the time of exam registration.

*The $100 application fee is non-refundable.

ADDITIONAL TESTING FEES (FOR ALL EXAMS)


CBET, CLES, & CRES CHTM & CQSM
AAMI Member Non-Member AAMI Member Non-Member
RETESTING FEE $225 $275 $300 $350
RESCHEDULING FEE
(outside of 5 business days) $25 $25 $25 $25
RESCHEDULING FEE
(inside of 5 business days) Forfeit exam fees Forfeit exam fees Forfeit exam fees Forfeit exam fees
NO SHOW FEE Forfeit exam fees Forfeit exam fees Forfeit exam fees Forfeit exam fees
LATE REGISTRATION
(after deadline – Fee is non-refundable.) $50 $50 $50 $50
INTERNATIONALTESTING FEE** $100 $100 $100 $100
**International testing fees are charged for testing centers outside of North America (Canada, US, and Mexico).

EXAM PAYMENT (Send completed application and payment to ACI at 4301 N. Fairfax Dr., Suite 301 Arlington, VA 22203, fax to 703-647-2776 or e-mail to
aci@aami.org )

Remit payment in U.S. dollars. Checks must be drawn on a U.S. bank.


(See all ACI examination fees above)

Check:  Please make payable to AAMI.

$____________ Exam Fees

 $____________ Additional Fees

Charge: $____________ Total Amount  VISA  MasterCard  American Express

Account Number____________________________________ Cardholder Name_________________________________

Expiration (month/year)______________________________ Signature_______________________________________

ACI - 4301 N. Fairfax Drive, Suite 301, Arlington, VA 22203-1633


Phone +1 703-525-4890, ext. 1207 | Fax +1 703-276-0793 | aci@aami.org
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