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    Perspective: Financial Finance

    Uploaded by

    Vin Cvz
    The document outlines key performance indicators (KPIs) across four perspectives: financial, customer, internal processes, and learning and growth. KPIs for the financial perspective focus on cost savings and revenue increases. Customer KPIs center on reducing issues and improving results. Internal process KPIs measure strategy conformance. Learning and growth KPIs cover various employee training metrics like participation rates, training days, and budget increases. Notes on the scorecard highlight that cost and revenue KPIs are strengths, while employee training could be improved.

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    Perspective: Financial Finance

    Uploaded by

    Vin Cvz
    18 views3 pages
    The document outlines key performance indicators (KPIs) across four perspectives: financial, customer, internal processes, and learning and growth. KPIs for the financial perspective focus on cost savings and revenue increases. Customer KPIs center on reducing issues and improving results. Internal process KPIs measure strategy conformance. Learning and growth KPIs cover various employee training metrics like participation rates, training days, and budget increases. Notes on the scorecard highlight that cost and revenue KPIs are strengths, while employee training could be improved.

    Original Description:

    Balance scoreboard for data analytics

    Original Title

    Balanced Scoreboard

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    The document outlines key performance indicators (KPIs) across four perspectives: financial, customer, internal processes, and learning and growth. KPIs for the financial perspective focus on cost savings and revenue increases. Customer KPIs center on reducing issues and improving results. Internal process KPIs measure strategy conformance. Learning and growth KPIs cover various employee training metrics like participation rates, training days, and budget increases. Notes on the scorecard highlight that cost and revenue KPIs are strengths, while employee training could be improved.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    18 views3 pages

    Perspective: Financial Finance

    Uploaded by

    Vin Cvz
    The document outlines key performance indicators (KPIs) across four perspectives: financial, customer, internal processes, and learning and growth. KPIs for the financial perspective focus on cost savings and revenue increases. Customer KPIs center on reducing issues and improving results. Internal process KPIs measure strategy conformance. Learning and growth KPIs cover various employee training metrics like participation rates, training days, and budget increases. Notes on the scorecard highlight that cost and revenue KPIs are strengths, while employee training could be improved.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 3

    Perspective

    Financial Finance

    Customer

    Internal Processes Internal Processes

    Human Resources
    Learning & Growth
    Education and Growth
    KPI

    Focus Attainment; Rise in cost saving; Cost savings; Cost per employee; Revenue jump experience

    Drops in issue; Results improvement; Rise in number of sessions

    Strategy Conformance Ratio

    Annual rise in number of participants; Internal: External Training Ratio; Number of training days per employee; Frequency of training sessions; Employee
    Attitude Improvement; Employee Involvement Fraction; Skills upgrading index; % Increase in training budget
    NOTES ON SCORECARD

    Strong Points:

    Anything related to cost and revenue are considered strong points in this scoreboard. These
    KPIs are needed for the overall success of the business.

    Improvement Points: Employee training needs to be improved since emplyees and the
    management are vital to business.

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