St. Claret College: A Case Study On International Air Transport Association

St.
Claret College
Affiliated to Bangalore University
MES Ring Road, Jalahalli, Bangalore-560013 Tel.: +91-80-23454755, Tel. Fax+9180 23454788, E-Mail:
claretcollege@gmail.com, admin@claretcollege.edu.in, www.claretcollege.edu.in
A CASE STUDY ON INTERNATIONAL AIR TRANSPORT ASSOCIATION.

Submitted in partial fulfillment of requirement for department of commerce (Travel and
Tourism) VI Semester, B.com tourism (Vocational) of Bangalore University
Submitted By:
NANDINI. T.R
REG NO: 15PFC42017
Under the guidance of

MS. MOUSIME XALXO
M.B.A(TOURSIM)
(Assistant Professor)
Department of Commerce (Travel and Tourism)

ST. CLARET COLLEGE
P.O. Box 1355, MES Ring Road, Jalahalli,
Bengaluru-560 013
Affiliated to Bangalore University, Bangalore
2017-2018
St. Claret College
St. Claret College

CERTIFICATE
This is to certify that the A STUDY entitled “A CASE STUDY ON INTERNATIONAL AIR
TRANSPORT ASSOCIATION.” is a record of independent study carried out by NANDINI
T.R bearing REG NO: 15PFC42017, student of B.com Tourism (Vocational), St. Claret
College, Bengaluru as a part of her Final Year curriculum during 6 semester for the partial th
fulfillment for the award of degree of B.com Tourism (Vocational) of Bangalore University.
This report is original and has not formed the basis for awarding any other degree or diploma by
Bangalore University or any other University
I wish her all the success in his future endeavors.
PRINCIPAL H.O.D

St. Claret College
Department of Commerce
EXTERNAL GUIDE
St. Claret College

CERTIFICATE FROM THE GUIDE
This is to certify that this THE STUDY entitled “A CASE STUDY ON INTERNATIONAL
AIR TRANSPORT ASSOCIATION.” is a bonafide work, done and submitted by NANDINI
T.R bearing REG NO: 15PFC42017, student of B.COM TOURISM (VOCATIONAL), ST.
CLARET COLLEGE, BENGALURU as a part of his Final year curriculum during 6 semester th
under my guidance and supervision for the partial fulfillment for the award of the degree of
B.com Tourism (Vocational) of Bangalore University.
I wish her all the success in his future endeavors

St. Claret College
DATE: Guided By:
PLACE: BENGALURU MS. MOUSIME XALXO
MBA TRAVEL AND
TOURISM
ACKNOWLEDGEMENT
I would like to express my sincere gratitude to Bangalore University for introducing this course
and providing me an opportunity for compiling this report.
I would like to express my gratitude to our Principal, REV.DR. SABU GEORGE for giving me
an opportunity to do this Report. I would like to express my deepest and heartfelt gratitude to my
guide MS. MOUSIME XALXO She was always so involved in the entire process, shared her
knowledge and took time out to hear, guide and keep me on the correct path. Also, I would like
to specially thank my head of the department MR. SAFEER PASHA .M who monitored my
progress and provided me all the facilities I required in the successful completion of this report.
I would specially like to thank my parents for their efforts and help. This project is respectfully
dedicated to them. Last but not the least I thank all my friends who shared their valuable
information and time that helped in the successful completion of this project.
St. Claret College
PLACE: BENGALURU NANDINI. T.R
DATE: Reg. No. 15PFC42017

DECLARATION
I hereby declare that this, A STUDY entitled “A CASE STUDY ON INTERNATIONAL
AIR TRANSPORT ASSOCIATION.” is done and submitted by me in partial fulfillment of the
requirement of 3 years B.com Tourism (Vocational) program to Bangalore University,
Bengaluru during the year 2017-2018.
This report is the original work carried out by me under the guidance of my faculty guide.
This report or any part of it has not been previously submitted to any Institute/University
elsewhere.
St. Claret College
PLACE: BENGALURU NANDINI. T.R
DATE: REG NO: 15PFC42017
CONTENTS
CHAPTER NO CHAPTER NAME PAGE NO
CHAPTER 1 INTRODUCTION TO TOURISM
INTRODUCTION TO IATA
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CHAPTER 2 RESEARCH METHODOLOGY
AIMS & OBJECTIVES
NEED OF THE STUDY
CHAPTER 3 RESEARCH DESIGN
PRIMARY DATA
SECONDARY DATA
CHAPTER 4 INTERPRETATION OF DATA &

ANALYSIS OF DATA
CHAPTER 5 AN OVER VIEW OF REPORT
LIMITATIONS OF STUDY
FINDINGS & SUGGESTIONS
CONCLUSION
BIBLIOGRAPHY
QUESTIONARE
ANNEXURE
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CHAPTER 1
INTRODUCTION
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INTRODUCTION TO TOURISM IN INDIA
INTRODUCTION TO TOURISM:
Tourism is the act of travel for predominantly recreational or leisure purposes, and also refers to
the provision of services in support of this act. According to the world tourism organization,
tourists are people who “travel to stay in places outside their usual environment for not more
than one consecutive year for leisure, business and other purposes not related to the exercise of
an activity remunerated from within the place visited”,
Tourism, however long its incident duration, has become an extremely popular, global activity.
In 2004, there were over 763 million international tourist arrivals.
As a service industry, tourism has numerous tangible and intangible elements. Major tangible
elements include transportation, accommodation, and other components of a hospitality industry.
Major intangible elements relate to the purpose or motivation for becoming a tourist, such as
rest, relaxation, the opportunity to meet new people and experience other cultures, or simply to
do something different and have an adventure.
Tourism is vital for many countries, due to the income generated by the consumption of goods
and services by tourists, the taxes levied on business in tourism businesses, and the opportunity
for employment and economic advancement by working in the industry. For these reasons
NGO’s and government agencies’ may sometimes promote a specific region as a tourist
destination and support the development of a tourism industry in that area. The contemporary
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phenomenon of mass tourism may sometimes result in overdevelopment of, however alternative
forms of tourism sectors eco-tourism seek to a word such outcomes by pursuing tourism in a
sustainable way.
The terms tourism and travel are sometimes used interchangeably. In this context travel has a
similar definition to tourism but implies a more purposeful journey. The terms tourism and
tourist are sometimes used pejoratively to imply a shallow interest in the cultures or locations
visited by tourists.
One of the earliest definitions of tourism was provided by the Austrian economist Hermann Von
Schullard in 1910, who defined it as, “sum total of operators, mainly of an economic nature,
which directly relate to the entry, stay and movement of foreigners inside and outside a certain
country, city or a region.”
In 1981 international association of scientific experts in tourism defined tourism in terms of

activities selected by choice and undertaken outside of home environment.
DEFINITION BY UNWTO: -
Tourism defined as “the activities of persons traveling to and staying in place outside their usual
environment for more than one consecutive year for leisure, business and other purposes”.
INTRODUCTION TO INDIA: -
India is a great country with a heaven of tourism delights like wealth of sights, cultural
exuberance, and diversity of terrain.
It is a doubt a place of wonder, with creative burst of cultures, races, and religious, over a billion
people, 15 official languages, and gifted natures beauty. Its diversity is out of all bounds. Indians
live with variety and thrive on diversity is out of all bounds. Indians live variety and thrive on
diversity is out of all bounds. Indians live with variety and thrive on diversity. From mud hut to
mansion, there is variety.
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In every aspect, India is on massive exaggerated scale which can be compared to the superlative
Himalayan mountains. It is set apart from the rest of Asia by the supreme continental wall of the
Himalayas.
It touches the three large water bodies. This triangular peninsula defined by the Bay of Bengal to
the east, the Arabian sea to the west, and the Indian ocean to the south has in its store wealth of
the natural resources.
The abundance of vast mountain ranges, exciting national parks, enchanting rivers, roaring seas,
silent valleys, thrilling waterfalls, historical monuments, holy temples, and diverse tribal cultures
added with hospitality of its people, India offers innumerable opportunities for tourism.
The tourism industry in India is economically important and is growing rapidly. The world travel
and tourism council calculated that tourism generated INR6.4 trillion or 6.66% of the nation’s
GDP in 2012. It supported 39.5 million jobs, 7.7% of its total employment. The sector is
predicted to grow at an average annual rate of 7.9% from 2013 to 2023, this gives India the third
among the countries with the fastest growing tourism over the next decades India has a large
medical tourism sector which is expected to grow to an estimated rate of 30% annually to reach
about 95 billion by 2015.
According to provisional statistics 6.29 million foreign tourist arrived in India in 2011, an
increase of 8.9% from 5.78 million in 2010. This ranks India as the 38 th country in the world in
terms of foreign tourist arrivals domestic tour visits to all states and union territories numbered
1036.35 million in 2012, an increase of 16.5% from 2011. The most represented countries are the
United States (16%) and the United Kingdom (12.6%). In 2011, Maharashtra, Tamil Nadu and
Delhi were the most popular states for foreign tourists. domestic tourists visited the states Uttar
Pradesh, Andhra Pradesh, and Tamil Nadu most frequently. Chennai, Delhi, Mumbai and Agra
have been the four most visited cities of India by foreign tourists during the year 2011.
Worldwide, Chennai is ranked 38 by the number of foreign tourists, while Mumbai is ranked at
50, Delhi at 52 and Agra at 66 & Kolkata at 99.
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The travel and tourism competitiveness report 2013 ranks India 65th out of 144 countries overall.
The report ranks the price competitiveness of India’s tourism sector 20 th of 144 countries. It
mentions that India has quite good air transport (ranked 39 th), particularly given the country’s
stage of development, and reasonable ground transport infrastructure (ranked 42 nd). Some other
aspects of its tourism infrastructure remain somewhat underdeveloped however. The nation has a
very few hotel rooms per capital by international comparison and low AT penetration. The
tourism organization reported that India’s receipts from tourism during 2012 ranked 16th in the
world and 7th among Asian and Pacific countries.
In the process, the ministry consults and collaborates with other stakeholders in the sector
including various central ministries/agencies, state government, union territories and the
representatives of the private sector. Concerted efforts are being made to promote new forms of
tourism such as rural, cruise, medical and eco-tourism. The ministry also maintains the incredible
India campaign.
THE tourism business is at least 2000 years old. It began when wealthy citizens of ancient Rome,
deciding they would rather spend their summers away from the city, took trips to the countryside
and the coast.
A tourism industry soon sprang up to cater for the Romans ‘travel and accommodation needs ,
and for a while it thrived .But Roman tourism ended with its empire .and for hundreds of years
the turbulent economic , social and military situation in Europe made frequent ,safe travel out of
the question
During the medieval era, however, tourism again appeared thanks to a growing interest in
pilgrimages. The organizers arranged the tourism basics of itineraries and places to eat and sleep.
And from records such as Chaucer’s Canterbury tales, it’s evident that many pilgrims were keen
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to relax and enjoy themselves as well as visit a holy shrine. In fact, it’s from the old English
word haligdaeg [holy day] that “holiday “derives.
But it was two other factors hundreds of years later that encouraged the start of more widespread
and regular tourism health and culture. Those who could afford to do so began to visit the spa
and seaside towns of eighteenth century Europe to benefit from the spring waters and fresh air.
Others, most notably the English, took educational holidays to countries such as Italy with the
intention of studying paintings, sculptures and architecture, and visiting historical sites.
Straight forward leisure tourism took hold when industrialization across Europe gave rise to an
affluent middle class with an increasing amount of free time. Entrepreneurs started to build
tourist hotels with an infrastructure of roads, carriages and ferries. Tourism began to take shape
as an international industry.
The industry was popular and steadily successful from the early nineteenth century. But for the
most part, it was expensive and limited to a small number of locations. Then everything suddenly
changed. In the 1990s, a growing number of people had disposable incomes, and with this extra
money came a desire for a different lifestyle. At the same time, reasonably –priced commercial
aircraft were able to carry passengers to and from any airport in the world.
NATURE OF TOURISM: -
Nature tourism responsible travel to natural areas, which conserves the environment and
improves the welfare of the people.
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It is tourism based on the natural attractions of an area. Examples include bird watching,
photography, stargazing, camping, hiking, hunting, fishing and visiting parks. These experiential
tourists are interested in a diversity of natural and cultural resources. They want what is real and
they want what is real, and they want to be immersed in a rich natural, cultural, or historical
experience.
From the standpoint of conservation, nature-based tourism provides incentives for local
communities and landowners to conserve wildlife habitats upon which the industry depends –it
promotes conservation by placing an increased value on remaining natural areas. As nature
tourism becomes more important to the local economy, communities have additional incentive to
conserve remaining natural areas for wildlife and wildlife enthusiasts.
As nature tourism becomes more important to the local economy. Communities have additional
incentive to conserve their remaining natural areas for wildlife and wildlife enthusiasts.
The nature-based tourism efforts in Texas will continue to focus on achieving habitat
conservation by providing information and assistance to private landowners ,communities
,businesses , and local community leaders wishing to make nature-based tourism an integral part
of their business and community .By empowering people at the local level, we hope to build and
provide guidance to a growing industry that holds great promise for sustainable economic
development and conservation of wildlife habitat
SIGNIFICANCE AND IMPORTANCE OF TOURISM
 It is necessary for overcome the mounting stress and strain of modern life.
 Tourism is a multi-discipline sector and is interlinked with several different industries
and service sectors.
Social
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 In developing countries, the social exchange between the host country and the foreign
tourist occur.
 It helps them to understand one another, not only in learning their languages but also their
culture.
ECONOMIC
 Tourism is one of the most important aspect for developing countries.

 The level of economic activities of the area shall increase through the sale of products
and services to the tourist.
Cultural
 Culture is about how people interact as observed through social interactions, social
relations and material art fact
 A culture impact of tourism refers to changes in the arts, artefacts, customs, rituals and
architecture of a people.
Environmental
 Improved environmental management and planning
 This requires careful planning for controlled development based on analysis of the
environmental resources of the area.
 Hotels can increase the benefits to natural areas.
INTRODUCTION TO IATA:
The International Air Transport Association (IATA) is a trade association of the world’s airlines.

Consisting of 278 airlines, primarily major carriers, representing 117 countries, the IATA's
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member airlines account for carrying approximately 83% of total Available Seat Miles air traffic.
IATA supports airline activity and helps formulate industry policy and standards. It is
headquartered in Montreal, Quebec, Canada with Executive Offices in Geneva, Switzerland.
IATA was formed in April 1945 in Havana, Cuba. It is the successor to the International Air
Traffic Association, which was formed in 1919 at The Hague, Netherlands. At its founding,
IATA consisted of 57 airlines from 31 countries. Much of IATA’s early work was technical and
it provided input to the newly created International Civil Aviation Organization (ICAO), which
was reflected in the annexes of the Chicago Convention, the international treaty that still governs
the conduct of international air transport today.
The Chicago Convention couldn’t resolve the issue of who flies where, however, and this has
resulted in the thousands of bilateral air transport agreements in existence today. The benchmark
standard for the early bilateral was the 1946 United States-United Kingdom Bermuda
Agreement.
IATA was also charged by the governments with setting a coherent fare structure that avoided
cut-throat competition but also looked after the interests of the consumer. The first Traffic
Conference was held in 1947 in Rio de Janeiro and reached unanimous agreement on some 400
resolutions.
Aviation grew rapidly over the following decades and IATA’s work duly expanded.
Aviation, or air transport, refers to the activities surrounding mechanical flight and

the aircraft industry. Aircraft includes fixed-wing and rotary-wingtypes, morphable wings, wing-
less lifting bodies, as well as lighter-than-air craft such as balloons and airships.
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Aviation began in the 18th century with the development of the hot air balloon, an apparatus
capable of atmospheric displacement through buoyancy. Some of the most significant
advancements in aviation technology came with the controlled gliding flying of Otto
Lilienthal in 1896; then a largest step in significance came with the construction of the first
powered airplane by the Wright brothers in the early 1900s. Since that time, aviation has been
technologically revolutionized with the introduction of the jet which permitted a major form
of transport throughout the world.
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CHAPTER-2
RESEARCH METHODOLOGY
AIMS & OBJECTIVES:
AIMS: -
 To safeguard the interest of the travelling public and keep a ethical standard within the
travel trade.
 To promote social life by providing a social ground for members and their families and
foster the spirit of cooperation, understanding, fraternity, goodwill and fellowship
amongst the members of travel and tourism industry.
 To provide training to the members and improve their overall competence level.
 To work closely with the airlines, other affiliated bodies and relevant government bodies
to promote travel and tourism.
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 To maintain close contacts with world bodies and represent matters affecting travel.
OBJECTIVES:
 To promote safe, regular and economical air transport for the benefit of the people of the
world, to foster air commerce and, to study the problems therewith.
 To provide a common platform for travel agencies or tour operators.
 To promote and develop international tourism.
 To cooperate with the International Civil Aviation Organization and other international
organizations.
 To provide means for collaboration among the air transport enterprises engaged directly
or indirectly in international air transport services.
NEED OF THE STUDY:
 The report deals with the operations of the international air transport association.
 During the report the merits demerits, its vision and mission and the history of the
organization has been learnt.
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 The data collected from the primary and the secondary sources has been analyzed and
incorporated in findings and suggestions of this report.
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CHAPTER -3
RESEARCH DESIGN
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METHODS OF DATA COLLECTION:

To write up any report there are a number of ways through which one can gather information
.They help us in obtaining the required information easily .In the same way to write this report
the methods used by me to collect the data are as follows:
 PRIMARY DATA
 SECONDARY DATA
PRIMARY DATA:
Primary data has been collected by applying following techniques.
 My own observation about operational of international air transport association.

Interview and interaction with manager and other staffs ,who had guided me to get
practical exposure to operational aspects and provided relevant information for my report.
SECONDARY DATA:
The main source through which this information was collected was through the organization
profile. Other than these various others are ;
 Brochures
 Pamphlets
 Magazines
 Websites were also referred.
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CHAPTER-4
INTERPRETATION OF DATA AND ANALYSIS
OF DATA
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1.IATA resembles the international air aviation organization.

AGREE( ) DISAGREE( )
PARTICULARS RESPONDENT PERCENTAGE

AGREE 7 70%
DISAGREE 3 30%
TOTAL 10 100%
30%
70%
AGREE DISAGREE
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2. IATA is responsible for airfare and operation of airline

AGREE 6 40%
DISAGREE 4 60%
TOTAL 10 100%
40%
60%
AGREE DISAGREE
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3. IATA promotes and regulates safely for the passengers.

AGREE ( ) DISAGREE( )
AGREE 8 80%
DISAGREE 2 20%
TOTAL 10 100%
20%
80%
AGREE DISAGREE
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4.IATA provides a common platform for travel agencies and the tour operators.
AGREE 9 90%
DISAGREE 1 10%
TOTAL 10 100%
10%
90%
AGREE DISAGREE
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5.IATA promotes and develops international tourism

AGREE ( ) DISAGREE( )
AGREE 6 60%
DISAGREE 4 40%
TOTAL 10 100%
40%
60%
AGREE DISAGREE
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6. IATA ensures and enriches sustainability and connectivity across the world .
AGREE 9 90%
DISAGREE 1 10%
TOTAL 10 100%
10%
90%
AGREE DISAGREE
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7. IATA ensures to improve operations by shortening route and reducing aircraft wait time.
AGREEE ( ) DISAGREE ( )
PARTICULATRS RESPONDENT PERCENTAGE
AGREE 6 60%
DISAGREE 4 40%
TOTAL 10 100%
40%
60%
AGREE DISAGREE
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8.IATA supports airline activity and helps formulate industry policy and standard.
AGREE ( ) DISAGREE ( )
PARTICULARS RESPONDENT PERECENTAGE
AGREE 10 100%
DISAGREE 0 0
TOTAL 10 !00%
100%
AGREE DISAGREE
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9. IATA also is involved in 50% reduction in net aviation carbon emission

AGREE 5 50%
DISAGREE 5 50%
TOTAL 10 100%
50% 50%
AGREE DISAGREE
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10. IATA simplifies the process and increase passengers convenience in reducing cost and
improving efficiency .
AGREE 7 70%
DISAGREE 3 30%
TOTAL 10 100%
30%
70%
AGREE DISAGREE
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CHAPTER – 5
AN OVERVIEW OF REPORT
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OVERVIEW OF REPORT:
The global aviation community is facing significant challenges. As demand for air transportation
services increase, States are faced with finding solutions to safely increase capacity, efficiency,
and access, e.g. to terrain challenged airports. These constraints are largely a result of reliance
upon conventional ground-based navigation aids (e.g., VOR, NDB, ILS), which limit routes and
procedures to the physical locations of ground based navigation aids. These ground-based
systems have served the aviation community well since inception; however, they do not permit
the flexibility of point-to-point operations available with PBN to meet the challenges of today
and the future.
ICAO has adopted PBN to address these challenges. Through the application of Area Navigation
(RNAV) and Required Navigation Performance (RNP) specifications, PBN provides the means
for flexible routes and terminal procedures. The illustrations depict the constraints associated
with conventional, ground-based sensor specific routes/procedures and the flexibility and
benefits of performance-based, non-sensor specific navigation (both RNAV and RNP)
Environment-Friendly
 Reduces emissions by saving fuel  Allows aircraft to descend from
 3.19 kg of CO2 emissions are eliminated for high altitudes to airports at minimum
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every kg of fuel savings thrust settings

 Achieved via shorter/vertically optimized PBN  Consistent, precise paths can be
flight paths routed to avoid noise sensitive areas
 IATA's estimations indicate shorter PBN routes  Noise levels can be reduced via use
globally could cut CO2 emissions by 13 million of optimized profile descents
tonnes per year  Allows lower, quieter thrust levels.
 Provides a mechanism for optimized profile
descents
. PBN is helping the global aviation community reduce aviation congestion, conserve fuel,
protect the environment, reduce the impact of aircraft noise and maintain reliable, all-weather
operations, even at the most challenging airports. It provides operators with greater flexibility
and better operating returns while increasing the safety of regional and national airspace systems.
Improving Safety
 Reduces the risk of Controlled  Aircraft arrive at the runway aligned with the
Flight Into Terrain (CFIT) centerline: same configuration & same speed every
accidents time.
 Provides very precise lateral  Reduces diversions caused by adverse weather
and vertical flight paths conditions
 Provides consistent,  Enables aircraft to reliably access airports with
predictable and stabilized lower visibility restrictions
approaches
IMPROVING OPERATING RESULTS
 Reduces fuel waste through shorter  Provides a path for airline growth as
flight tracks optimized profile descents and emissions caps are implemented around the
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fewer diversions world

 Enables more direct and closely spaced  Provides a degree of precision approach
parallel tracks en route for increased fuel capability without the investment required for
efficiency and reduced flight time variance expensive ground-based infrastructure
 Creates new market opportunities by  Improves customer satisfaction/loyalty by
providing safe access to terrain and weather allowing airlines to more consistently access
challenged destinations airports serviced at higher on-time rates
Increasing Airspace Capacity

 Increases traffic capacity through more efficient routes and smoother flows
 Reduces airspace conflicts between adjacent airports and prohibited or special use
airspace
LIMITATIONS: -
 The research period was less to study or research the whole operational aspects of
the organization.
 All the aspects of this organization is not detailed in this report.
 Some of the information was held confidential and was not a revealed out by the
staff.
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CONCLUSION:
According to word Travel and Tourism Council, India will be a tourism hotspot 2009 to 2018,
with the highest ten-year growth potential. With 255 points of presence covering 164 locations in
India.
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The research on the international airline transport association is very much of value for me. In
general, I was able to gain much more knowledge about the Organization, from both the working
perspective and the cultural perspective. This research has brought me much more interest in
learning and working in IATA Thus the organization would keep up their motto and their aim in
the airline sector and would develop worldwide. I would take this opportunity to thank my
faculty members who had been a pillar for me for completion of this report on IATA.
FINDINGS:
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 It is important for government to provide adequate ,through regulatory to ensure

aviation safely.
 The aviation industry in India is growing quickly and bringing many opportunities
to the India economy, particularly in tourism. This should be a national priority .
 Travelers should be re-assured that airlines are committed to global best practices
in safely.
SUGGESTIONS:
 To promote safe, regular and economical air transport for the benefit of the people
of the world.
 To study the problems connected with the transportation of the people.
 To provide means for collaboration among the air transport enterprises engaged
directly or indirectly in international air transport services.
 To cooperate with the international Civil Aviation Organization and other
international organizations.
 Providing a common platform for travel agencies /tour operators.
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BIBLIOGRAPHY
BOOKS: -
‘AN INTRODUCTION TO TOURISM ‘
‘TOURISM DEVELOPMENT PRINCIPLES AND PRACTICES ‘
MAGAZINES
OUTLOOK TRAVELLER
TRAVEL PLUS
DISCOVER INDIA
TRAVELOUGE
WEBSITES
www.tourism industry.com
www.world tourism.com
www.indian.tourism.com
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QUESTIONAIRE ON SERVICES OFFERED BY

INTERNATIONAL AIR TRANSPORT ASSOCIATION.
Dear sir/Madam
I am a student of bachelor in travel and tourism management studying in St. Claret

degree college. As a part of the syllabus I have to submit a project on the international air
transport association. Thus, I kindly request you to spare few minutes in answering and help me
to prepare the project report.
This information collected is purely for the purpose of the project report and will be kept
confidential.
Name:
.Age:
.Sex Male ( ) Female( )
.Nationality
Address ------------------------------------------
------------------------------------------
.Occupation:
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1.IATA resembles the international air Aviation organization.

2. IATA is responsible for airfare and operation of airline.
3. IATA promotes and regulates safely for the passengers.
4. IATA provides a common platform for travel agencies and the tour operators.
5.IATA promotes and develops international tourism.
6. IATA ensures and enriches sustainability and connectivity across the world.
AGREE ( ) DISCAREE ( )
7. IATA ensures to improve operations by shortening route and reducing aircraft wait time.
8. IATA also is involved in 50% reduction in net aviation carbon emission.
9. IATA simplifies the process and increase passengers convenience in reducing cost and
improving efficiency.
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ANNEXURE
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St.

A CASE STUDY ON INTERNATIONAL AIR TRANSPORT ASSOCIATION.

Under the guidance of

Department of Commerce (Travel and Tourism)

St. Claret College

I wish her all the success in his future endeavors.

PRINCIPAL H.O.D

Department of Commerce

St. Claret College

CERTIFICATE FROM THE GUIDE

I wish her all the success in his future endeavors

CHAPTER NO CHAPTER NAME PAGE NO

CHAPTER 1 INTRODUCTION TO TOURISM

CHAPTER 2 RESEARCH METHODOLOGY

AIMS & OBJECTIVES

NEED OF THE STUDY

CHAPTER 3 RESEARCH DESIGN

CHAPTER 4 INTERPRETATION OF DATA &

CHAPTER 5 AN OVER VIEW OF REPORT

FINDINGS & SUGGESTIONS

INTRODUCTION TO TOURISM IN INDIA

In 1981 international association of scientific experts in tourism defined tourism in terms of

SIGNIFICANCE AND IMPORTANCE OF TOURISM

 Tourism is one of the most important aspect for developing countries.

The International Air Transport Association (IATA) is a trade association of the world’s airlines.

Aviation, or air transport, refers to the activities surrounding mechanical flight and

AIMS & OBJECTIVES:

NEED OF THE STUDY:

METHODS OF DATA COLLECTION:

 My own observation about operational of international air transport association.

1.IATA resembles the international air aviation organization.

PARTICULARS RESPONDENT PERCENTAGE

2. IATA is responsible for airfare and operation of airline

3. IATA promotes and regulates safely for the passengers.

5.IATA promotes and develops international tourism

9. IATA also is involved in 50% reduction in net aviation carbon emission

every kg of fuel savings thrust settings

IMPROVING OPERATING RESULTS

fewer diversions world

Increasing Airspace Capacity

 It is important for government to provide adequate ,through regulatory to ensure

QUESTIONAIRE ON SERVICES OFFERED BY

I am a student of bachelor in travel and tourism management studying in St. Claret

1.IATA resembles the international air Aviation organization.

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