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Organize information quickly, at conceptual and detailed levels, and ability to

communicate the information clearly to all project stakeholders.

Provides oversight and responsibility for the management of the portfolio of


projects executed

Performs periodic project and program reviews, making recommendations for


improvement and marshalling the implementation of those recommendations.

Actively participates in sequencing projects, adjusting timelines, and modifying


scope documents to achieve Program objectives.

Create Executive-Level Dashboards to report overall Program Health.

Working with the National Account Manager and Operations Manager assists with
facilitation of regular performance reviews with all key stakeholders. Acts as
liaison between client, Sales, COEs, Field Delivery Teams, and Business Partners
when reviewing and revising key Program elements.

provide planning, direction, coordination, and control necessary to accomplish all


work requirements and manage and oversee all activities performed by contractor
personnel, including subcontractors.

Ensure efficient and effective O&M for existing infrastructure and systems during
the modernization effort

Allocate resources (staffing, facilities, and budgets) on the contract

Review and approve all earned value, Estimate To Complete, Funds and Man-hour
Expenditure Report, or other financial reports as appropriate

Review and allocate management reserve within contractual limits

Review and approve all Estimate To Complete, Funds and Man-hour Expenditure Report,
or other financial reports as appropriate

Review risk and risk mitigation activities and allocate budgets for the same

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Creation and ownership of the program management plan.

Initiation of the programs projects.

Ensures that the program has adequate support.

Monitors the program against plan.

Ensures benefits are identified, measured, tracked and realized.

Assists in identification of program level risks and manages same.

Provides support, mentoring and advice to project managers.

Reports on project status to program executive (regional director).

Monitor and control project performance.


Implement and operate a project controlled environment

Develop and maintain a project scoreboard


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