Frontline/Core Service: RENDITION OF FREE LEGAL

ADVICE/COUNSELLING
STEP
Schedule of Availability of Service: Monday to Friday 8:00AM-5:00PM
DURATION OF FEES FORMS
CUSTOMER
No SERVICE
noon PROVIDER
break ACTIVITY PERSON IN-CHARGE

Who may avail of the service:
What areApproach the Officer of the Day’s
the requirements:
Desk and sign the log book
Duration:
External and Internal Walk-in Customers
Interview the customer and assist him/her to
None
fill out the clients action report form; refer to
legal officer
23 minutes

Wenifredo B.
Alaminangsadya at hinginangimpormasyonng Peligro / Faye Luanne
Lumapitsa mesa ng OFFICER OF kliyentesapamamagitan ng pagsulatnitosa Duarte / Doneza D.
1 3 minutes WALK-IN
CLIENTS ACTION REPORT FORM; isanggunisa Tico / Clark John C. NONE
THE DAY at lumagdasa LOG BOOK CLIENT
Legal Officer para sa legal napayo. Catedrilla /
REPORT
ShiennaCuales

Douliangopisyales o
empleyadosaopisinadayonpagsulatsa Pangutan-on angKustomerugpasulatonsa
Log Book Client’s action report form aronmatabangan
pa-adtosa legal
opiseraronmahataganugtambagngalibre

Interview the customer and give the

Proceed to the legal officer/ legal
requested legal advice based on facts
assistant for legal advice
presented, applicable laws and jurisprudence Atty. Armando T. NONE WALK-IN
Clarin, Atty. Marites CLIENT
G. Taniegra, Roy REPORT
Victory B. Ruba,
2 20 minutes
Tumungo sa Legal Officer o Legal Kausapinangkliyente at bigyan ng kaukulang Jamal Karlo Pineda,
assistant para sa legal napayo. legal napayo. Angel Mae
Jakosalem, Ivy Ingrid
Galindo, FerdzNeffe

Mudiritso dayon sa Legal opiser para

mahatagan ka ug Legal naTambag Pangutan-on
angKustomeraronmahataganugmatambaganug
legal ngabasihanansamgabalaodsaatoangnasod

END OF TRANSACTION

FREE LEGAL ADVICE / COUNSELLING

Core Service: DRAFTING OF ORDINANCES, EO’s, MOA’s, DEED’s
and other legal instruments

Schedule of Availability of Service: Monday to Friday 8:00AM-5:00PM

No noon break

Who may avail of the service: INTERNAL CUSTOMERS

(Departments of LGU)

What are the requirements: Transmittal / Letter-request for drafting.

Duration: 20 Days and 3 minutes

 

DRAFTING OF ORDINANCE, EO’s, MOA’s, DEED’s and other legal instruments

DURATION OF
STEP CUSTOMER SERVICE PROVIDER ACTIVITY PERSON IN-CHARGE FEES FORM

Wenifredo B.
Peligro / Faye Luanne
Present the documents to Review the documents and forward Duarte / Doneza D.
1 3 minutes
the receiving personnel to legal assistant for drafting upon Tico / Clark John C.
completion of necessary Catedrilla / NONE NONE
attachments ShiennaCuales

Atty. Armando T.
Clarin, Atty. Marites
Acknowledge receipt of document/s; G. Taniegra, Roy NONE NONE
Draft the requested type of Victory B. Ruba,
2 20 days
document/s; forward to DH / ADH for Jamal Karlo Pineda,
review and signature. Angel Mae
Jakosalem, Ivy Ingrid
Galindo, FerdzNeffe

Atty. Armando T.
Checks the forwarded document/s for NONE NONE
3 Clarin, Atty. Marites
finality and signature
G. Taniegra

RheyllanBresenio, NONE NONE

4 Forward to respective department
MonarGamuzaran

END OF TRANSACTION
Core Service: REVIEW OF PROPOSED ORDINANCE
(Prior to City Mayor’s signature)

Schedule of Availability of Service: Monday to Friday 8:00AM-5:00PM

No noonDURATION
break OF
STEP CUSTOMER SERVICE PROVIDER ACTIVITY PERSON IN-CHARGE FEES FORM

Who may avail of the service: INTERNAL CUSTOMERS

Review the documents(Departments
and of LGU)
Wenifredo B. Peligro / Faye
Present the documents
forward to legal assistant for Luanne Duarte / Doneza D.
Whattoare
1 the receiving
the requirements:REVIEW upon completion of 3 minutes
Tico / Clark John C. Catedrilla /
personnel

necessary attachments Transmittal / Letter-request for review.
ShiennaCuales
NONE NONE
 Proposed Ordinance

Duration: 3 Days and 3 minutes

  Acknowledge receipt of Roy Victory B. Ruba, Jamal
NONE NONE
document/s for review within legal Karlo Pineda, Angel Mae
2 3 days
bounds; drafts Jakosalem, Ivy Ingrid Galindo,
comment/recommendation (of FerdzNeffe
proposed ordinance) for the DH or
ADH

Checks
Atty. Armando T. Clarin, Atty. NONE NONE
3 comment/recommendation for
Marites G. Taniegra
correction, finality and signature

RheyllanBresenio, NONE NONE

4 Forward to respective department
MonarGamuzaran

END OF TRANSACTION

Core Service: REVIEW OF DRAFT ORDINANCES, EO’s,

MOA’s, DEED’sand other legal instruments

Schedule of Availability of Service: Monday to Friday 8:00AM-5:00PM

No noon break

Who may avail of the service: INTERNAL CUSTOMERS

(Departments of LGU)

What are the requirements:

REVIEW OF PROPOSED ORDINANCE Transmittal / Letter-request for review.
(Prior to City Mayor’s signature)  Draft ORDINANCES, EO’s, MOA’s, DEED’s
and other legal instruments

Duration: 20 Days and 3 minutes

 
REVIEW OF DRAFT ORDINANCES, EO’s, MOA’s, DEED’s
and other legal instruments

DURATION OF
STEP CUSTOMER SERVICE PROVIDER ACTIVITY PERSON IN-CHARGE FEES FORM

Receive the documents record it

in the logbook and encode in Faye Luanne Duarte /
Present the documents
the computer; forward to legal Doneza D. Tico / Clark
1 to the receiving 3 minutes
assistant for REVIEW upon John C. Catedrilla /
personnel
completion of necessary ShiennaCuales NONE NONE
attachments

Acknowledge receipt of
document/s for review within Roy Victory B. Ruba,
legal bounds; drafts Jamal Karlo Pineda,
NONE NONE
2 comment/recommendation (for Angel Mae Jakosalem,
revision of document/s if Ivy Ingrid Galindo,
necessary) and forwards to DH Ferdz Neffe
and ADH

Atty. Armando T.
Checks document/s for 20 days NONE NONE
3 Clarin, Atty. Marites G.
correction, finality and signature
Taniegra

Forward to respective Rheyllan Bresenio, NONE NONE

4
department Monar Gamuzaran

END OF TRANSACTION
Core Service: ISSUANCE OF LEGAL OPINION

Schedule of Availability of Service: Monday to Friday 8:00AM-5:00PM

No noon break

Who may avail of the service: INTERNAL CUSTOMERS

(Departments of LGU)

What are the requirements:

 Transmittal / Letter-request for legal opinion.

Duration: 20 Days and 3 minutes

 

ISSUANCE OF LEGAL OPINION

DURATION OF
STEP CUSTOMER SERVICE PROVIDER ACTIVITY PERSON IN-CHARGE FEES FORM

Receive the documents and Faye Luanne Duarte /

Present the documents
forward to legal assistant Doneza D. Tico / Clark
1 to the receiving 3 minutes
upon completion of John C. Catedrilla /
personnel
necessary attachments ShiennaCuales
NONE NONE

Roy Victory B. Ruba,

Acknowledge receipt of Jamal Karlo Pineda,
2 document/s and drafts legal Angel Mae Jakosalem, NONE NONE
opinion Ivy Ingrid Galindo,
FerdzNeffe

Atty. Armando T.
Forward to DH / ADH for NONE NONE
3 20 days Clarin, Atty. Marites G.
correction, finality and signature
Taniegra,

Forward to respective RheyllanBresenio, NONE NONE

4
department. MonarGamuzaran

END OF TRANSACTION